maintenance schedule Ram 3500 2011 Owner's Manual

TABLE OF CONTENTSSECTIONPAGE
1INTRODUCTION............................................................3
2THINGS TO KNOW BEFORE STARTING YOUR VEHICLE..............................9
3UNDERSTANDING THE FEATURES OF YOUR VEHICLE............................. 87
4UNDERSTANDING YOUR INSTRUMENT PANEL.................................. 197
5STARTING AND OPERATING................................................299
6WHAT TO DO IN EMERGENCIES............................................. 481
7MAINTAINING YOUR VEHICLE..............................................513
8MAINTENANCE SCHEDULES.................................................573
9IF YOU NEED CONSUMER ASSISTANCE........................................ 591
10INDEX...................................................................601
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Lo tirE
When the appropriate condition exists, the odometer
display will toggle between Lo and tirE for three cycles.
noFUSE
If the vehicle diagnostic system determines that the
Ignition Off Draw (IOD) fuse is improperly installed, or
damaged, a “noFUSE” message will display in the odom-
eter display area. For further information on fuses and
fuse locations refer to “Fuses” in “Maintaining Your
Vehicle”.
CHAngE OIL
Your vehicle is equipped with an engine oil change
indicator system. TheCHAngE OILmessage will flash in
the instrument cluster odometer for approximately
12 seconds after a single chime has sounded to indicate
the next scheduled oil change interval. The engine oil
change indicator system is duty cycle-based, whichmeans the engine oil change interval may fluctuate
dependent upon your personal driving style.
Unless reset, this message will continue to display each
time you turn the ignition switch to the ON/RUN
position. To turn off the message temporarily, press and
release the Trip Odometer button on the instrument
cluster. To reset the oil change indicator system (after
performing the scheduled maintenance), refer to the
following procedure:
1. Turn the ignition switch to the ON/RUN position
(Do not start the engine).
2. Fully depress the accelerator pedal slowly three
times within 10 seconds.
3. Turn the ignition switch to the OFF/LOCK position.
NOTE:If the indicator message illuminates when you
start the vehicle, the oil change indicator system did not
reset. If necessary repeat this procedure.
4
UNDERSTANDING YOUR INSTRUMENT PANEL 213

Oil Change Due
Your vehicle is equipped with an engine oil change
indicator system. TheOil Change Duemessage will
flash in the EVIC display for approximately 10 seconds
after a single chime has sounded to indicate the next
scheduled oil change interval. The engine oil change
indicator system is duty-cycle based, which means the
engine oil change interval may fluctuate dependent upon
your personal driving style.
Unless reset, this message will continue to display each
time you turn the ignition switch to the ON position. To
turn off the message temporarily, press and release the
RETURN button. To reset the oil change indicator system
(after performing the scheduled maintenance) perform
the following steps.
1. Turn the ignition switch to the ON position. (Do not
start the engine)2. Fully depress the accelerator pedal slowly three times
within 10 seconds.
3. Turn the ignition switch to the OFF position.
NOTE:If the indicator message illuminates when you
start the engine, the oil change indicator system did not
reset. If necessary, repeat these steps.
Fuel Economy / Fuel Saver Mode / Distance To
Empty (DTE) — If Equipped
Average Fuel Economy
Shows the average fuel economy since the last reset.
When the fuel economy is reset, the display will read “0”
or show dashes for two seconds. Then, the history
information will be erased, and the averaging will con-
tinue from the last fuel average reading before the reset.
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UNDERSTANDING YOUR INSTRUMENT PANEL 231

If you need snow tires, select tires equivalent in size and
type to the original equipment tires. Use snow tires only
in sets of four; failure to do so may adversely affect the
safety and handling of your vehicle.
Snow tires generally have lower speed ratings than what
was originally equipped with your vehicle and should
not be operated at sustained speeds over 75 mph
(120 km/h). For speeds above 75 mph (120 km/h) refer to
original equipment or an authorized tire dealer for
recommended safe operating speeds, loading and cold
tire inflation pressures.
While studded tires improve performance on ice, skid
and traction capability on wet or dry surfaces may be
poorer than that of non-studded tires. Some states pro-
hibit studded tires; therefore, local laws should be
checked before using these tire types.TIRE ROTATION RECOMMENDATIONS
Tires on the front and rear axles of vehicles operate at
different loads and perform different steering, driving,
and braking functions. For these reasons, they wear at
unequal rates.
These effects can be reduced by timely rotation of tires.
The benefits of rotation are especially worthwhile with
aggressive tread designs such as those on all season type
tires. Rotation will increase tread life, help to maintain
mud, snow and wet traction levels and contribute to a
smooth, quiet ride.
Refer to “Maintenance Schedule” for the proper mainte-
nance intervals. More frequent rotation is permissible if
desired. The reasons for any rapid or unusual wear
should be corrected prior to rotation being performed.
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STARTING AND OPERATING 421

NOTE:Using “TOW/HAUL” mode or a lower gear
range while operating the vehicle under heavy operating
conditions will improve performance and extend trans-
mission life by reducing excessive shifting and heat build
up. This action will also provide better engine braking.
The automatic transmission fluid and filter should be
changed if you regularly tow a trailer for more than
45 minutes of continuous operation. Refer to “Mainte-
nance Schedule” for the proper maintenance intervals.
NOTE:Check the automatic transmission fluid level
before towing.
Tow/Haul
To reduce potential for automatic transmission overheat-
ing, turn the “TOW/HAUL” feature ON when driving in
hilly areas, or select a lower gear range (using the
Electronic Range Select (ERS) feature) on more severe
grades.
Electronic Speed Control – If Equipped

Do not use in hilly terrain or with heavy loads.
When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission over-
heating, take the following actions:
City Driving
When stopped for short periods of time, shift the trans-
mission into NEUTRAL and increase engine idle speed.
Highway Driving
Reduce speed.
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STARTING AND OPERATING 465

4. Approximately 15 seconds later, one of two things will
happen:
a. The MIL will flash for about 10 seconds and then
return to being fully illuminated until you turn OFF
the ignition or start the engine. This means that your
vehicle’s OBD II system isnot readyand you should
notproceed to the I/M station.
b. The MIL will not flash at all and will remain fully
illuminated until you turn OFF the ignition or start the
engine. This means that your vehicle’s OBD II system
isreadyand you can proceed to the I/M station.
If your OBD II system isnot ready,you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your
vehicle as you normally would in order for your OBD IIsystem to update. A recheck with the above test routine
may then indicate that the system is now ready.
Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced
before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine MOPARparts for normal/scheduled
maintenance and repairs is highly recommended to en-
sure the designed performance. Damage or failures
caused by the use of non-MOPARparts for maintenance
and repairs will not be covered by the manufacturer’s
warranty.
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MAINTAINING YOUR VEHICLE 521

DEALER SERVICE
Your authorized dealer has the qualified service person-
nel, special tools, and equipment to perform all service
operations in an expert manner. Service Manuals are
available which include detailed service information for
your vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:Intentional tampering with emissions control
systems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!
You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
MAINTENANCE PROCEDURES
The pages that follow contain therequiredmaintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
maintenance schedule, there are other components which
may require servicing or replacement in the future.
CAUTION!
•Failure to properly maintain your vehicle or per-
form repairs and service when necessary could
result in more costly repairs, damage to other
components or negatively impact vehicle perfor-
mance. Immediately have potential malfunctions
examined by an authorized Chrysler Group LLC
dealership or qualified repair center.
(Continued)
522 MAINTAINING YOUR VEHICLE

CAUTION! (Continued)
•Your vehicle has been built with improved fluids
that protect the performance and durability of
your vehicle and also allow extended maintenance
intervals. Do not use chemical flushes in these
components as the chemicals can damage your
engine, transmission, power steering or air condi-
tioning. Such damage is not covered by the New
Vehicle Limited Warranty. If a flush is needed
because of component malfunction, use only the
specified fluid for the flushing procedure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals, such as every fuel stop.The best time to check the engine oil level is about five
minutes after a fully warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Always
maintain the oil level within the SAFE zone on the
dipstick. Adding one quart of oil when the reading is at
the bottom of the SAFE zone will result in a reading at the
top of the safe zone on these engines.
CAUTION!
Overfilling or underfilling the crankcase will cause
oil aeration or loss of oil pressure. This could damage
your engine.
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to “Maintenance Schedule” for further information.
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MAINTAINING YOUR VEHICLE 523

Engine Air Cleaner Filter
Refer to “Maintenance Schedule” for further information.
WARNING!
The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary
for repair or maintenance. Make sure that no one is
near the engine compartment before starting the
vehicle with the air induction system (air cleaner,
hoses, etc.) removed. Failure to do so can result in
serious personal injury.
Engine Air Cleaner Filter Selection
The quality of replacement engine air cleaner filters
varies considerably. Only high quality filters should beused to assure most efficient service. MOPARengine air
cleaner filters are a high quality filter and are
recommended.
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic main-
tenance required.
WARNING!
•Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid
to contact your eyes, skin, or clothing. Do not lean
over a battery when attaching clamps. If acid
splashes in eyes or on skin, flush the area imme-
diately with large amounts of water. Refer to
“Jump-Starting Procedures” in “What To Do In
Emergencies” for further information.
(Continued)
526 MAINTAINING YOUR VEHICLE

Refrigerant Recovery and Recycling
R-134a Air Conditioning Refrigerant is a hydrofluoro-
carbon (HFC) that is endorsed by the Environmental
Protection Agency (EPA) and is an ozone-saving product.
However, the manufacturer recommends that air condi-
tioning service be performed by authorized dealers or
other service facilities using recovery and recycling
equipment.
Front Driveshaft Lubrication – 2500/3500
(Four-Wheel Drive) Models (Ram Trucks Only)
Lubricate the front driveshaft grease fitting at each oil
change. Refer to “Maintenance Schedule” for further
information. Use MOPARType MS-6560 (lithium-based
grease), or equivalent.
Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,tailgate, sliding doors and hood hinges, should be lubri-
cated periodically with a lithium based grease, such as
MOPARSpray White Lube or equivalent, to assure
quiet, easy operation and to protect against rust and
wear. Prior to the application of any lubricant, the parts
concerned should be wiped clean to remove dust and
grit. After lubricating, excess oil and grease should be
removed. Particular attention should also be given to
hood latching components to ensure proper function.
When performing other underhood services, the hood
latch, release mechanism and safety catch should be
cleaned and lubricated.
The external lock cylinders should be lubricated twice a
year, preferably in the Fall and Spring. Apply a small
amount of a high quality lubricant, such as MOPAR
Lock Cylinder Lubricant or equivalent directly into the
lock cylinder.
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MAINTAINING YOUR VEHICLE 529