tow Ram 3500 2014 Service Manual

CAUTION!
Failure to follow these cautions can cause damage to
the heating elements:
•Use care when washing the inside of the rear
window. Do not use abrasive window cleaners on
the interior surface of the window. Use a soft cloth
and a mild washing solution, wiping parallel to the
heating elements. Labels can be peeled off after
soaking with warm water.
• Do not use scrapers, sharp instruments, or abrasive
window cleaners on the interior surface of the
window.
• Keep all objects a safe distance from the window. 7. Passenger Temperature Control Up Button
Provides the passenger with independent temperature
control. Push the hard-key button for warmer tempera-
ture settings or on the touchscreen, press and slide the
soft-key temperature bar towards the red arrow soft-key
for warmer temperature settings.
NOTE:
Pressing this button while in Sync mode will
automatically exit Sync.
8. Passenger Temperature Control Down Button
Provides the passenger with independent temperature
control. Push the hard-key button for cooler temperature
settings or on the touchscreen, press and slide the soft-
key temperature bar towards the blue arrow soft-key for
cooler temperature settings.
NOTE: Pressing this button while in Sync mode will
automatically exit Sync.
370 UNDERSTANDING YOUR INSTRUMENT PANEL

•Bi-Level Mode
Air comes from the instrument panel outlets and
floor outlets. A slight amount of air is directed
through the defrost and side window demister outlets.
NOTE: BI-LEVEL mode is designed under comfort con-
ditions to provide cooler air out of the panel outlets and
warmer air from the floor outlets.
• Floor Mode
Air comes from the floor outlets. A slight amount
of air is directed through the defrost and side
window demister outlets.
•Mix Mode
Air comes from the floor, defrost and side window
demist outlets. This mode works best in cold or
snowy conditions. 12. Climate Control OFF Button
Press and release this button to turn the Climate Control
ON/OFF.
13. Driver Temperature Control Down Button
Provides the driver with independent temperature con-
trol. Push the hard-key button for cooler temperature
settings or on the touchscreen, press and slide the soft-
key temperature bar towards the blue arrow soft-key for
cooler temperature settings.
NOTE:
In Sync mode, this button will also automatically
adjust the passenger temperature setting at the same
time.
14. Driver Temperature Control Up Button
Provides the driver with independent temperature con-
trol. Push the hard-key button for warmer temperature
372 UNDERSTANDING YOUR INSTRUMENT PANEL

settings or on the touchscreen, press and slide the soft-
key temperature bar towards the red arrow soft-key for
warmer temperature settings.
NOTE:
In Sync mode, this button will also automatically
adjust the passenger temperature setting at the same time.
15. Temperature Control (Uconnect® 5.0)
Press the temperature soft-key to regulate the tempera-
ture of the air inside the passenger compartment. Moving
the temperature bar into the red area, indicates warmer
temperatures. Moving the temperature bar into the blue
area indicates cooler temperatures.
Automatic Operation
1. Press the AUTO hard-key or soft-key button on the
Automatic Temperature Control (ATC) Panel.
2. Next, adjust the temperature you would like the system to maintain by adjusting the driver and pas-
senger temperature hard or soft control buttons. Once the desired temperature is displayed, the system will
achieve and automatically maintain that comfort level.
3. When the system is set up for your comfort level, it is not necessary to change the settings. You will experi-
ence the greatest efficiency by simply allowing the
system to function automatically.
NOTE:
• It is not necessary to move the temperature settings for
cold or hot vehicles. The system automatically adjusts
the temperature, mode, and blower speed to provide
comfort as quickly as possible.
• The temperature can be displayed in U.S. or Metric
units by selecting the US/M customer-programmable
feature. Refer to the “Uconnect® System Settings” in
this section of the manual.
To provide you with maximum comfort in the Automatic
mode, during cold start-ups the blower fan will remain
4
UNDERSTANDING YOUR INSTRUMENT PANEL 373

FUEL REQUIREMENTS ..................568
▫ 3.6L/6.4L Engine ..................... .568
▫ 5.7L Engines ........................ .568
▫ Reformulated Gasoline .................569
▫ Gasoline/Oxygenate Blends ..............569
▫ E-85 Usage In Non-Flex Fuel Vehicles .......570
▫ MMT In Gasoline .....................570
▫ Materials Added To Fuel ................571
▫ Fuel System Cautions ...................571
▫ Carbon Monoxide Warnings .............572
 FLEXIBLE FUEL (3.6L ENGINE ONLY) —
IF EQUIPPED ........................ .573
▫ E-85 General Information ...............573 ▫
Ethanol Fuel (E-85) ....................574
▫ Fuel Requirements ....................574
▫ Selection Of Engine Oil For Flexible Fuel Vehicles
(E-85) And Gasoline Vehicles .............575
▫ Starting ........................... .575
▫ Cruising Range ...................... .576
▫ Replacement Parts ....................576
▫ Maintenance ....................... .576
 ADDING FUEL ....................... .577
▫ Loose Fuel Filler Cap Message ............579
 VEHICLE LOADING ....................579
▫ Certification Label ....................579
 TRAILER TOWING .....................581
382 STARTING AND OPERATING

▫Common Towing Definitions .............582
▫ Trailer Hitch Type and Maximum Trailer
Weight ............................ .585
▫ Trailer Towing Weights (Maximum Trailer
Weight Ratings) ..................... .586
▫ Trailer And Tongue Weight ..............589
▫ Towing Requirements ..................590
▫ Towing Tips ........................ .600
 SNOWPLOW ........................ .601▫
1500 Models Only .....................601
▫ 2500/3500 Models Only .................602
 RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ...................606
▫ Towing This Vehicle Behind Another Vehicle . .606
▫ Recreational Towing — Two-Wheel Drive
Models ............................ .607
▫ Recreational Towing — Four-Wheel Drive
Models ............................ .608
5
STARTING AND OPERATING 383

WARNING!
•Never pour fuel or other flammable liquids into
the throttle body air inlet opening in an attempt to
start the vehicle. This could result in a flash fire
causing serious personal injury.
• Do not attempt to push or tow your vehicle to get it
started. Vehicles equipped with an automatic trans-
mission cannot be started this way. Unburned fuel
could enter the catalytic converter and once the
engine has started, ignite and damage the converter
and vehicle.
• If the vehicle has a discharged battery, booster
cables may be used to obtain a start from a booster
battery or the battery in another vehicle. This type
of start can be dangerous if done improperly. Refer
to “Jump Starting” in “What To Do In Emergen-
cies” for further information. If the engine has been flooded, it may start to run, but not
have enough power to continue running when the igni-
tion button/key is released. If this occurs, continue
cranking with the accelerator pedal pushed all the way to
the floor. Release the accelerator pedal and the ignition
button/key once the engine is running smoothly.
If the engine shows no sign of starting after two 15-
second periods of cranking with the accelerator pedal
held to the floor, the “Normal Starting” procedure should
be repeated.
After Starting
The idle speed is controlled automatically and it will
decrease as the engine warms up.
388 STARTING AND OPERATING

2500/3500 Models
The engine block heater cord is routed through the grille
by the right front tow hook.
It includes a removable cap that is secured by a tethered
strap. It also has a c-clip that is used for storage when not
in use for the winter months. During winter months,
remove the heater cord wiring assembly from itself on
the c-clip.
The engine block heater must be plugged in at least one
hour to have an adequate warming effect on the engine.
WARNING!
Remember to disconnect the engine block heater
cord before driving. Damage to the 110-115 Volt
electrical cord could cause electrocution.
AUTOMATIC TRANSMISSION
CAUTION!
Damage to the transmission may occur if the follow-
ing precautions are not observed:
•Shift into PARK only after the vehicle has come to
a complete stop.
• Shift into or out of REVERSE only after the vehicle
has come to a complete stop and the engine is at
idle speed.
• Do not shift between PARK, REVERSE, NEU-
TRAL, or DRIVE when the engine is above idle
speed.
• Before shifting into any gear, make sure your foot
is firmly pressing the brake pedal.
NOTE: You must press and hold the brake pedal while
shifting out of PARK.
394 STARTING AND OPERATING

Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.NOTE:
After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating.
This is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in
motion. Apply the parking brake when leaving the
vehicle in this range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added precau-
tion, turn the front wheels toward the curb on a downhill
grade and away from the curb on an uphill grade.
Electronic Transmission Gear Selector
398 STARTING AND OPERATING

CAUTION!
•DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as this
can damage the drivetrain.
• Before moving the gear selector out of PARK, you
must start the engine, and also press the brake
pedal. Otherwise, damage to the gear selector could
result.
The following indicator should be used to ensure that
you have engaged the transmission into PARK:
• With brake pedal released, look at the transmission
gear display and verify that it indicates PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop. NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift
the transmission into PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
(Continued)
5
STARTING AND OPERATING 401

CAUTION!(Continued)
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through all forward gears. The
DRIVE provides optimum driving characteristics under
all normal operating conditions.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) switches (refer to Electronic Range Select(ERS) Operation
in this section) to select a lower gear
range. Under these conditions, using a lower gear range
will improve performance and extend transmission life
by reducing excessive shifting and heat buildup.
During extremely cold temperatures (-22°F [-30°C] or
below), transmission operation may be modified depend-
ing on engine and transmission temperature as well as
vehicle speed. Normal operation will resume once the
transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all.
Vehicle performance may be severely degraded and the
engine may stall. In some situations, the transmission
may not re-engage if the engine is turned off and
402 STARTING AND OPERATING