tow Ram 3500 2014 Workshop Manual

WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting.The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. Normal operation is always
TOW/HAUL Switch
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STARTING AND OPERATING 405

the default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
Six-Speed Automatic Transmission — 1500
Models Only (If Equipped)
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted either on the right side of the
steering column (if equipped) or on the console (if
equipped). You must press the brake pedal to move the
shift lever out of PARK (refer to “Brake/Transmission
Shift Interlock System” in this section). To drive, move
the shift lever from PARK or NEUTRAL to the DRIVE
position. Pull the shift lever toward you when shifting
into REVERSE or PARK, or when shifting out of PARK
(column shift only).
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics areself-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when
shifting between these gears.
The transmission shift lever has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual down-
shifts can be made using the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section). Pressing the ERS (-/+)
switches (column shift) or moving the shift lever to the
left or right (-/+) (console shift) while in the DRIVE
position will select the highest available transmission
gear, and will display that gear in the instrument cluster
as 1, 2, 3, etc.
406 STARTING AND OPERATING

Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating.
This is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in
motion. Apply the parking brake when leaving the
vehicle in this range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake. When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it diffi-
cult to move the shift lever out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill
grade.
WARNING!
•
Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake
fully when parked to guard against vehicle move-
ment and possible injury or damage.
(Continued)
5
STARTING AND OPERATING 407

WARNING!(Continued)
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be
seriously or fatally injured. Children should be
warned not to touch the parking brake, brake pedal
or the shift lever. Do not leave the key fob in or
near the vehicle (or in a location accessible to
children), and do not leave the ignition of a vehicle
equipped with Keyless Enter-N-Go™ in the ACC
or ON/RUN mode. A child could operate power
windows, other controls, or move the vehicle.
CAUTION!
• Before moving the shift lever out of PARK, you
must turn the ignition switch from the OFF posi-
tion to the ON/RUN position, and also press the
brake pedal. Otherwise, damage to the shift lever
could result.
• DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as this
can damage the drivetrain.
The following indicators should be used to ensure that
you have engaged the transmission into the PARK posi-
tion:
• When shifting into PARK, pull the column-mounted
shift lever toward you and move it all the way
counterclockwise until it stops. For console-mounted
shifter, firmly move the shift lever all the way forward
and to the left until it stops.
5
STARTING AND OPERATING 409

•Release the shift lever and make sure it is fully seated
in the PARK gate.
• Look at the transmission gear position display and
verify that it indicates the PARK position.
• With brake pedal released, verify that the shift lever
will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
Reverse only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift
the transmission into PARK if you must leave the vehicle.WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies”
for further information.
410 STARTING AND OPERATING

DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first and sec-
ond gears, direct third gear and overdrive fourth and
fifth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
To access all six available gears, you must use the
Electronic Range Select (ERS) shift control, described
below.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) shift control (refer to “Electronic Range
Select (ERS) Operation)” in this section) to select a lower
gear range. Under these conditions, using a lower gearrange will improve performance and extend transmission
life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operat-
ing limits, the powertrain controller will modify the
transmission shift schedule and expand the range of
torque converter clutch engagement. This is done to
prevent transmission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.
NOTE:
Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
5
STARTING AND OPERATING 411

6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
Six-Speed Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift the
transmission into 3 (third gear), the transmission will not
shift above third gear, but will shift down into second and
first gears normally.
Use of ERS (or TOW/HAUL mode) also enables an
additional underdrive gear which is not normally used
during through-gear accelerations. This additional gear
can improve vehicle performance and cooling capability
when towing a trailer on certain grades. In ERS mode,
gears 1 though 3 are underdrive gears, and ERS 4 is direct
drive. ERS 5 and 6 (Overdrive gears) are the same as the
normal fourth and fifth gears.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
switch (column shift) or tapping the shift lever to the left
(-) (console shift) will activate ERS mode, display the
current gear in the instrument cluster, and maintain that
gear as the top available gear. For example, if you are in
DRIVE and are in third (direct) gear, when you tap the
shift lever/switch one time in the (-) direction, the
display will show 4 (ERS 4 is direct gear). Another tap
5
STARTING AND OPERATING 413

•the TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode has
been activated. Pressing the switch a second time restores
normal operation. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired, the switch
must be pressed each time the engine is started.
TOW/HAUL Switch
416 STARTING AND OPERATING

WARNING!
Do not use the “TOW/HAUL” feature when driving
in icy or slippery conditions. The increased engine
braking can cause the rear wheels to slide, and the
vehicle to swing around with the possible loss of
vehicle control, which may cause an accident possi-
bly resulting in personal injury or death.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.NOTE:
•
The torque converter clutch will not engage, and the
transmission will not shift into the top overdrive gear,
until the transmission fluid and engine coolant are warm
[usually after 1 to 3 miles (2 to 5 km) of driving]. Because
top gear is disabled, and the engine speed is higher when
the torque converter clutch is not engaged, it may seem
as if the transmission is not shifting properly when cold.
This is normal. Using the Electronic Range Select (ERS)
shift control, when the transmission is sufficiently warm,
will demonstrate that the transmission is able to shift into
and out of Overdrive.
•If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the transmis-
sion into gear may seem sluggish. This is due to the fluid
partially draining from the torque converter into the
transmission. This condition is normal and will not cause
damage to the transmission. The torque converter will
refill within five seconds after starting the engine.
5
STARTING AND OPERATING 417

Six-Speed Automatic Transmission — 2500/3500
Models Only
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted on the right side of the steering
column. You must press the brake pedal to move the shift
lever out of PARK (refer to “Brake/Transmission Shift
Interlock System” in this section). To drive, move the shift
lever from PARK or NEUTRAL to the DRIVE position.
Pull the shift lever toward you when shifting into RE-
VERSE or PARK, or when shifting out of PARK.
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when
shifting between these gears.
The transmission shift lever has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual downshifts
can be made using the Electronic Range Select (ERS) shift
control (refer to “Electronic Range Select (ERS) Operation”
in this section). Pressing the ERS (-/+) switches (on the shift
lever) while in the DRIVE position will select the highest
available transmission gear, and will display that gear in the
instrument cluster as 1, 2, 3, etc.
Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:
After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating.
This is especially important when the engine is cold.
418 STARTING AND OPERATING