tow Ram 3500 2014 Manual PDF

For additional information on the appropriate use of each
transfer case mode position, see the information below:
2WD
Rear-Wheel Drive High Range - This range is for normal
street and highway driving on dry hard surfaced roads.
4WD AUTO
Four-Wheel Drive Auto Range - This range sends power
to the rear wheels. The four–wheel drive system will be
automatically engaged when the vehicle senses a loss of
traction. Additional traction for varying road conditions.
4WD LOCK
Four-Wheel Drive Lock Range - This range maximizes
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. Additional traction
for loose, slippery road surfaces only.4WD LOW
Four-Wheel Drive Low Range - This range provides low
speed four-wheel drive. It maximizes torque to the front
driveshaft , forcing the front and rear wheels to rotate at
the same speed. This range provides additional traction
and maximum pulling power for loose, slippery road
surfaces only. Do not exceed 25 mph (40 km/h).
NEUTRAL (N)
Neutral - This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further infor-
mation.
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NOTE:The transfer case NEUTRAL position is selected
by depressing the recessed button (with a ballpoint pen
or similar object) located in the center of the 4WD Control
Switch. The transfer case NEUTRAL position is to be
used for recreational towing only. Refer to “Recreational
Towing” in “Starting and Operating” for further infor-
mation.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD,
4LOW, and 4WD AUTO) are located in the instrument
cluster and indicate the current and desired transfer case
selection. When you select a different transfer case posi-
tion, the indicator lights will do the following:
If All Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until the transfer case completes the shift. 3. When the shift is complete, the indicator light for the
selected position will stop flashing and remain ON.
If One Or More Shift Conditions Are Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will con- tinue to flash.
3. The transfer case will notshift.
NOTE: Before retrying a selection, make certain that all
the necessary requirements for selecting a new transfer
case position have been met. To retry the selection, turn
the control knob back to the current position, wait five
seconds, and retry selection. To find the shift require-
ments, refer to the Shifting Procedure for your transfer
case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on
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towing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further infor-
mation.
Shifting Procedure
NOTE:
•If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous
position will remain ON and the newly selected posi-
tion indicator light will continue to flash until all the
requirements for the selected position have been met.
•
If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift.
When the shift is complete, the position indicator light
for the selected position will stop flashing and remain
ON.
2WD To 4WD AUTO Or 4WD LOCK
Press the desired position on the 4WD Control Switch to
shift the transfer case. Shifts between 2WD and 4WD
AUTO and 4WD LOCK can be done with the vehicle
stopped or in motion. With the vehicle in motion, the
transfer case will engage/disengage faster if you momen-
tarily release the accelerator pedal after turning the
control switch. If the vehicle is stopped, the ignition
switch must be in the ON position with the engine either
running or OFF. This shift cannot be completed if the
ignition switch is in the ACC position.
2WD Or 4WD AUTO Or 4WD LOCK To 4WD LOW
NOTE: When shifting into or out of 4WD LOW some
gear noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
Shifting can be performed with the vehicle rolling 2 to
3 mph (3 to 5 km/h) or completely stopped. Use either of
the following procedures:
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NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Access
Settings” in “Understanding Your Instrument Panel” for
further information.
WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to be disabled. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
NOTE:
This mode is intended to be enabled with engine
running.
Transport Mode
To assist with flat bed towing, the air suspension system
has a feature which will put the vehicle into Entry/Exit
height and disable the automatic load leveling system.
Refer to “Electronic Vehicle Information Center (EVIC)”
in “Understanding Your Instrument Panel” for further
information.
NOTE: This mode is intended to be enabled with engine
running.
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including towing a trailer. The trailer button will blink
continuously until trailer height has been achieved.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes.
After the engine is turned off, it may be noticed that the
air suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure
a proper appearance.
NOTE:If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Access
Settings” in “Understanding Your Instrument Panel” for
further information.WARNING!
The air suspension system uses a high pressure
volume of air to operate the system. To avoid per-
sonal injury or damage to the system, see your
authorized dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Tire/Jack Mode
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling
to be disabled. This mode is intended to be used with
engine running. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
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NOTE:This mode is intended to be enabled with engine
running.
Transport Mode
To assist with flat bed towing, the air suspension system
has a feature which will put the vehicle below Normal
Ride Height (NRH) and disable the automatic load
leveling system. This mode is intended to be used with
engine running. Refer to “Electronic Vehicle Information
Center (EVIC)” in “Understanding Your Instrument
Panel” for further information.
NOTE: This mode is intended to be enabled with engine
running.
Wheel Alignment Mode
Before performing a wheel alignment this mode must be
enabled. Refer to “Electronic Vehicle Information Center
(EVIC)” in “Understanding Your Instrument Panel” for
further information. NOTE:
This mode is intended to be enabled with engine
running.
Protection Mode
In order to “protect” the air suspension system, the
vehicle will enter Protection Mode when load leveling
cannot be achieved. Some driving may be required to
clear the protection mode telltale in the EVIC. Refer to
“Electronic Vehicle Information Center (EVIC)” in “Un-
derstanding Your Instrument Panel” for further informa-
tion.
NOTE: If equipped with a touch screen radio all
enabling/disabling of air suspension features must be
done through the radio. Refer to “Uconnect® Access
Settings” in “Understanding Your Instrument Panel” for
further information.
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CAUTION!(Continued)
permanent damage to engine, driveline or other
vehicle components and your brakes will be less
effective once wet and/or muddy.
• Before You Cross Any Type Of Water – As you
approach any type of water you need to determine if
you can cross it safely and responsibly. If necessary, get
out and walk through the water or probe it with a
stick. You need to be sure of its depth, approach angle,
current and bottom condition. Be careful of murky or
muddy waters, check for hidden obstacles. Make sure
you will not be intruding on any wildlife and you can
recover the vehicle if necessary. The key to a safe
crossing is the water depth, current and bottom con-
ditions. On soft bottoms the vehicle will sink in,
effectively increasing the water level on the vehicle. Be
sure to consider this when determining the depth and
the ability to safely cross. •
Crossing Puddles, Pools, Flooded Areas Or Other
Standing Water – Puddles, pools, flooded or other
standing water areas normally contain murky or
muddy waters. These water types normally contain
hidden obstacles and make it difficult to determine an
accurate water depth, approach angle, and bottom
condition. Murky or muddy water holes are where
you want to hook up tow straps prior to entering. This
makes for a faster, cleaner and easier vehicle recovery.
If you are able to determine you can safely cross, than
proceed using the low and slow method.
CAUTION!
Muddy waters can reduce the cooling system effec-
tiveness by depositing debris onto the radiator.
• Crossing Ditches, Streams, Shallow Rivers Or Other
Flowing Water – Flowing water can be extremely
dangerous. Never attempt to cross a fast running
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replace it so, start high and lower it as required. Remem-
ber you must return the tires to normal air pressure
before driving on road or at highway conditions. Be sure
you have a way to return the tires to their normal on road
air pressure.
CAUTION!
Reduced tire pressure increases the risk of tire dam-
age and may cause tire unseating with total loss of air
pressure. To reduce the risk of tire unseating, while at
a reduced tire pressure, drive at slower speeds and
avoid sharp turns or abrupt maneuvers.
Vehicle Recovery
If you drive off-road, you may encounter a situation
where you will need to recover your vehicle. Vehicle
recovery should always be given consideration before
attempting a questionable obstacle. You should never gooff-road driving without the ability to recover your
vehicle from a situation. Having another vehicle with
you usually works best for most situations. The first
thing to do is assess the situation. Why are you stuck?
Are you hung up on something? Would it be easier to go
forward or to go backward? Can you still move the
vehicle? Is there an anchor point to winch to? Are you
alone or do you have another vehicle to help? Is there
high risk of vehicle damage during the recovery process?
Answering these questions will help you determine the
best method of recovery. If you can still move the vehicle
slightly and the only issue is slick ground, then rock
cycling your vehicle would be the first choice. If you have
ample room, an additional vehicle and there is low risk of
vehicle impingement on the surroundings, then using a
tow strap to the vehicle tow hooks would be fast and
easy. If the vehicle is severely hung up or in a situation
where great care needs to be taken during the recovery,
then nothing can do the job better than a winch. If you are
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severely hung up on something you should jack the
vehicle up and stack something under the wheels to
allow the vehicle to roll off the object without causing
further damage. This should be tried before attempting
any recovery method.
CAUTION!
Pulling the vehicle off an obstacle, without first
clearing the object, may result in additional under-
body damage.
• Rock Cycling Your Vehicle – Rock cycling your ve-
hicle is one of the easiest, fastest and most commonly
used methods. This simply involves shifting your
vehicle from DRIVE to REVERSE, while applying
throttle after each shift. During this process, for addi-
tional traction, try turning your steering wheel quickly
back and forth no more than a ¼ turn. If you are stuck
in mud, sand, or snow try spinning your tires during this process to clean the debris from the tread and
improve the traction. You want to create a rocking
motion with the vehicle. This helps build vehicle
momentum, which hopefully gets you out. Remember
to ease off and on the accelerator before and after the
shift. If after a few rock cycles your vehicle is not free,
stop and try another method of recovery. Continuous
rock cycling will only cause unnecessary damage to
your vehicle and the environment.
CAUTION!
Damage can occur when spinning your tires at an
excessive high speed. Do not spin your tires faster
than an indicated 30 mph (48 km/h).
• Using The Tow Hooks With A Tow Strap – Tow straps
are a quick and easy way to recover your vehicle from
minor situations if you have a secondary vehicle which
is not stuck. The tow hooks on your vehicle are
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designed to take the abusive force generated during
vehicle recovery. Do not use the bumper or any other
vehicle component as an attachment point. Using tow
straps requires coordination between the two drivers.
Good communication and line of sight are required for
a safe recovery. First connect the tow strap to the
correct attachment points on both vehicles. There
should be a least 20 to 30 feet between the vehicles to
allow for a safe recovery. If necessary join two tow
straps together usinga1½inch hard wood dowel.
This will keep the straps from becoming knotted and is
safer than using a clevis pin if the strap breaks. Next
have the tow vehicle backup, leaving two to three feet
worth of slack in the strap. Then the tow vehicle, using
light throttle, should accelerate tightening the strap
providing the pulling force needed to free the vehicle.
The vehicle being recovered should assist in the recov-
ery, at the time of the snap, by slowly spinning the tires
in the same direction as the pulling vehicle. After thevehicle becomes free, the driver of the previously stuck
vehicle should signal they are free and should hit their
brakes stopping both vehicles. The driver of the pull-
ing vehicle should let off the throttle without using the
brakes, once signaled by the other driver. This se-
quence is important to avoid having the recovered
vehicle hit the pulling vehicle.
WARNING!
Never use tow straps with end hooks or link two
straps with a clevis pin. These heavy metal objects
could become projectiles if a strap breaks, which
could cause severe injury. Never leave more than two
or three feet of slack in the strap. More slack than this
greatly increases the risk of injury and vehicle dam-
age. Always keep everyone at least 30 feet away from
a strapping or winching situation.5
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