Ram 3500 2017 Owner's Manual

Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
NOTE:The presence of water in the gear lubricant will
result in corrosion and possible failure of differential
components. Operation of the vehicle in water, as may be
encountered in some off-highway types of service, will
require draining and refilling the axle to avoid damage.
Limited-Slip Differentials
1500 Model rear axles equipped with a Limited Slip
Differential require that 5 oz. (148 ml) MOPAR Limited Slip
Additive be added to the gear lubricant. Refer to “Fluids,
Lubricants, And Genuine Parts” in “Maintaining Your
Vehicle” for further information. The MOPAR Limited Slip
Additive should be added to the gear lubricant whenever
a fluid change is made to an axle equipped with a Limited
Slip Differential.
2500/3500 Model axles DO NOT REQUIREany limited
slip oil additive (friction modifiers).
NOTE: When refilling an axle with a Limited Slip Differ-
ential, (which requires a Limited Slip Additive), the Lim-
ited Slip Additive should be added before the gear lubri-
cant is added to insure proper additive fill.
Transfer Case
Drain And Refill
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
Lubricant Selection
Refer to “Fluids, Lubricants, And Genuine Parts” in “Main-
taining Your Vehicle” for further information.
Fluid Level Check
This fluid level can be checked by removing the filler plug.
The fluid level should be to the bottom edge of the filler
plug hole with the vehicle in a level position.
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer ’s specified transmission fluid. Refer
to “Fluids, Lubricants, And Genuine Parts” in this section
for fluid specifications. It is important to maintain the
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MAINTAINING YOUR VEHICLE 669

transmission fluid at the correct level using the recom-
mended fluid. No chemical flushes should be used in any
transmission; only the approved lubricant should be used.
CAUTION!
Using a transmission fluid other than the manufactur-
er ’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids, Lubricants, And Genu-
ine Parts” in this section for fluid specifications.
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor-
mance may be impaired by supplemental additives. There-
fore, do not add any fluid additives to the transmission.
The only exception to this policy is the use of special dyes
for diagnosing fluid leaks in six-speed transmissions.
Avoid using transmission sealers as they may adversely
affect seals.
CAUTION!
Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.
Fluid Level Check — Eight-Speed Transmission
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion has no dipstick. Your authorized dealer can check
your transmission fluid level using special service tools.
If you notice fluid leakage or transmission malfunction, visit
your authorized dealer immediately to have the transmission
fluid level checked. Operating the vehicle with an improper
fluid level can cause severe transmission damage.
CAUTION!
If a transmission fluid leak occurs, visit your autho-
rized dealer immediately. Severe transmission damage
may occur. Your authorized dealer has the proper tools
to adjust the fluid level accurately.
670 MAINTAINING YOUR VEHICLE

Fluid Level Check — Six-Speed Transmission
It is best to check the fluid level when the transmission is
at normal operating temperature (170-180°F / 77-82°C).
This normally occurs after at least 15 miles (25 km) of
driving. At normal operating temperature the fluid cannot
be held comfortably between the fingertips. You can read
the transmission sump temperature in the instrument
cluster screen (refer to “Instrument Cluster Display” for
further information).
Use the following procedure to check the transmission
fluid level properly:
1. Monitor the transmission temperature using the instru-ment cluster display, and operate the vehicle as required
to reach the normal operating temperature. If the trans-
mission is not functioning properly, or the vehicle
cannot be driven, see the NOTE and CAUTION below
about checking the fluid level at colder temperatures.
2. Park the vehicle on level ground.
3. Run the engine at normal idle speed for at least 60 sec- onds, and leave the engine running for the rest of this
procedure.
4. Fully apply the parking brake, and press the brake pedal. 5. Place the gear selector momentarily into each gear
position (allowing time for the transmission to fully
engage in each position), ending with the transmission
in PARK.
6. Remove the dipstick, wipe it clean and reinsert it until seated.
7. Remove the dipstick again and note the fluid level on both sides. The fluid level reading is only valid if there
is a solid coating of oil on both sides of the dipstick.
Note that the holes in the dipstick will be full of fluid if
the actual level is at or above the hole. The fluid level
should be between the “HOT” (upper) reference holes
on the dipstick at normal operating temperature. If the
fluid level is low, add fluid through the dipstick tube to
bring it to the proper level. Do not overfill.Use ONLY
the specified fluid (see Fluids, Lubricants, And Genuine
Parts for fluid specifications). After adding any quan-
tity of oil through the dipstick tube, wait a minimum of
two minutes for the oil to fully drain into the transmis-
sion before rechecking the fluid level.
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MAINTAINING YOUR VEHICLE 671

NOTE:If it is necessary to check the transmission below
the operating temperature, the fluid level should be be-
tween the two “COLD” (lower) holes on the dipstick with
the fluid at 60-70°F / 16-21°C. Only use the COLD region
of the dipstick as a rough reference when setting the fluid
level after a transmission service or fluid change. Re-check
the fluid level, and adjust as required, once the transmis-
sion reaches normal operating temperature.
CAUTION!
If the fluid temperature is below 50 °F (10 °C) it may
not register on the dipstick. Do not add fluid until the
temperature is elevated enough to produce an accurate
reading. Run the engine at idle, in PARK, to warm the
fluid.
8. Reinsert the dipstick. Check for leaks. Release the park- ing brake.
NOTE: To prevent dirt and water from entering the
transmission after checking or replenishing fluid, make
sure that the dipstick cap is properly reseated. It is normal
for the dipstick cap to spring back slightly from its fully
seated position, as long as its seal remains engaged in the
dipstick tube.
Fluid And Filter Changes — Eight-Speed
Transmission
Under normal operating conditions, the fluid installed at
the factory will provide satisfactory lubrication for the life
of the vehicle.
Routine fluid and filter changes are not required. However,
change the fluid and filter if the fluid becomes contami-
nated (with water, etc.), or if the transmission is disas-
sembled for any reason.
Fluid And Filter Changes — Six Speed Transmission
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals.
In addition, change the fluid and filter(s) if the fluid
becomes contaminated (with water, etc.), or if the transmis-
sion is disassembled for any reason.
Appearance Care And Protection From Corrosion
Protection Of Body And Paint From Corrosion
Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
672 MAINTAINING YOUR VEHICLE

which exposes your vehicle to airborne contaminants, road
surfaces on which the vehicle is operated, extreme hot or
cold weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody protec-
tion.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion resis-
tance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal of paint
and protective coatings from your vehicle.
The most common causes are:
•Road salt, dirt and moisture accumulation.
• Stone and gravel impact.
• Insects, tree sap and tar.
• Salt in the air near seacoast localities.
• Atmospheric fallout/industrial pollutants.
Washing
•Wash your vehicle regularly. Always wash your vehicle
in the shade using MOPAR Car Wash, or a mild car wash
soap, and rinse the panels completely with clear water.
• If insects, tar, or other similar deposits have accumulated
on your vehicle, use MOPAR Super Kleen Bug and Tar
Remover to remove.
• Use a high quality cleaner wax, such as MOPAR Cleaner
Wax to remove road film, stains and to protect your
paint finish. Take care never to scratch the paint.
• Avoid using abrasive compounds and power buffing
that may diminish the gloss or thin out the paint finish.
CAUTION!
• Do not use abrasive or strong cleaning materials such
as steel wool or scouring powder that will scratch
metal and painted surfaces.
•
Use of power washers exceeding 1,200 psi (8 274 kPa)
can result in damage or removal of paint and decals.
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MAINTAINING YOUR VEHICLE 673

Special Care
•If you drive on salted or dusty roads, or if you drive near
the ocean, hose off the undercarriage at least once a
month.
• It is important that the drain holes in the lower edges of
the doors, rocker panels, and trunk be kept clear and
open.
• If you detect any stone chips or scratches in the paint,
touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.
• If your vehicle is damaged due to a collision or similar
cause that destroys the paint and protective coating,
have your vehicle repaired as soon as possible. The cost
of such repairs is considered the responsibility of the
owner.
• If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
• If a lot of driving is done on gravel roads, consider mud
or stone shields behind each wheel.
• Use MOPAR Touch Up Paint on scratches as soon as
possible. Your authorized dealer has touch up paint to
match the color of your vehicle.
Wheel And Wheel Trim Care
All wheels and wheel trim, especially aluminum and
chrome plated wheels, should be cleaned regularly using
mild (neutral Ph) soap and water to maintain their luster
and to prevent corrosion. Wash wheels with the same soap
solution recommended for the body of the vehicle.
Your wheels are susceptible to deterioration caused by salt,
sodium chloride, magnesium chloride, calcium chloride,
etc., and other road chemicals used to melt ice or control
dust on dirt roads. Use a soft cloth or sponge and mild soap
to wipe away promptly. Do not use harsh chemicals or a
stiff brush. They can damage the wheel’s protective coating
that helps keep them from corroding and tarnishing.
NOTE: Many aftermarket wheel cleaners contain strong
acids or strong alkaline additives that can harm the wheel
surface.
CAUTION!
Avoid products or automatic car washes that use acidic
solutions or strong alkaline additives or harsh brushes.
These products and automatic car washes may damage
(Continued)
674 MAINTAINING YOUR VEHICLE

CAUTION!(Continued)
the wheel’s protective finish. Such damage is not cov-
ered by the New Vehicle Limited Warranty. Only car
wash soap, MOPAR Wheel Cleaner or equivalent is
recommended.
When cleaning extremely dirty wheels including excessive
brake dust, care must be taken in the selection of tire and
wheel cleaning chemicals and equipment to prevent dam-
age to the wheels. Mopar Wheel Treatment or Mopar
Chrome Cleaner or their equivalent is recommended or
select a non-abrasive, non-acidic cleaner for aluminum or
chrome wheels. Do not use any products on Dark Vapor or
Black Satin Chrome Wheels. They will permanently dam-
age this finish and such damage is not covered by the New
Vehicle Limited Warranty.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush,
metal polishes or oven cleaner. These products may
damage the wheel’s protective finish. Such damage is
not covered by the New Vehicle Limited Warranty.
Only car wash soap, MOPAR Wheel Cleaner or equiva-
lent is recommended. NOTE:
If you intend parking or storing your vehicle for an
extended period after cleaning the wheels with wheel
cleaner, drive your vehicle for a few minutes before doing
so. Driving the vehicle and applying the brakes when
stopping will reduce the risk of brake rotor corrosion.
Dark Vapor Or Black Satin Chrome Wheels
CAUTION!
If your vehicle is equipped with Dark Vapor or Black
Satin Chrome wheels DO NOT USE wheel cleaners,
abrasives or polishing compounds. They will perma-
nently damage this finish and such damage is not
covered by the New Vehicle Limited Warranty. USE
ONLY MILD SOAP AND WATER WITH A SOFT
CLOTH. Used on a regular basis; this is all that is
required to maintain this finish.
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following manner:
• Remove as much of the stain as possible by blotting with
a clean, dry towel.
• Blot any remaining stain with a clean, damp towel.
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MAINTAINING YOUR VEHICLE 675

•For tough stains, apply MOPAR Total Clean, or a mild
soap solution to a clean, damp cloth and remove stain.
Use a fresh, damp towel to remove soap residue.
• For grease stains, apply MOPAR Multi-Purpose Cleaner
to a clean, damp cloth and remove stain. Use a fresh,
damp towel to remove soap residue.
• Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Interior Care
Use MOPAR Total Clean to clean fabric upholstery and
carpeting.
Use MOPAR Total Clean to clean vinyl upholstery.
MOPAR Total Clean is specifically recommended for
leather upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can
act as an abrasive and damage the leather upholstery and
should be removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and MOPAR
Total Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not use
polishes, oils, cleaning fluids, solvents, detergents, or ammonia-based cleaners to clean your leather upholstery.
Application of a leather conditioner is not required to
maintain the original condition.
WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in closed
areas they may cause respiratory harm.
CAUTION!
Direct contact of air fresheners, insect repellents, sun-
tan lotions, or hand sanitizers to the plastic, painted, or
decorated surfaces of the interior may cause permanent
damage. Wipe away immediately.
CAUTION!
Damage caused by these type of products may not be
covered by your New Vehicle Limited Warranty.
676 MAINTAINING YOUR VEHICLE

CAUTION!
Do not use Alcohol and Alcohol-based and/or Keton
based cleaning products to clean leather seats, as
damage to the seat may result.
Cleaning Headlights
Your vehicle is equipped with plastic headlights and fog
lights that are lighter and less susceptible to stone breakage
than glass headlights.
Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution followed
by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis with
MOPAR Glass Cleaner, or any commercial household-type
glass cleaner. Never use an abrasive type cleaner. Use
caution when cleaning the inside rear window equippedwith electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp instrument
that may scratch the elements.
When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft cloth. A mild soap solution may be
used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth.
2. Dry with a soft cloth.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical solvents
or abrasive cleaners. This will weaken the fabric. Sun
damage can also weaken the fabric.
If the belts need cleaning, use a mild soap solution or
lukewarm water. Do not remove the belts from the vehicle
to wash them. Dry with a soft cloth.
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MAINTAINING YOUR VEHICLE 677

Replace the belts if they appear frayed or worn or if the
buckles do not work properly.
NOTE:If the belts retract slowly, inspect the upper turning
loop for soiling. If soiling is present, clean with a wet soft
cloth until all residue is removed.
WARNING!
A frayed or torn belt could rip apart in a collision and
leave you with no protection. Inspect the belt system
periodically, checking for cuts, frays, or loose parts.
Damaged parts must be replaced immediately. Do not
disassemble or modify the system. Seat belt assemblies
must be replaced after a collision if they have been
damaged (i.e., bent retractor, torn webbing, etc.).
Tri-Fold Soft Tonneau Cover Care
For cleaning and protecting the vinyl Tri-Fold Tonneau
cover, use MOPAR Whitewall & Vinyl Top Cleaner and
MOPAR Leather and Vinyl Conditioner/Protectant.
Spray-On Bedliner – If Equipped
During ownership, the shine and luster of the Spray-On
Bedliner can fade from oxidation, road dirt, heavy-duty hauling and hard water stains. Weathering and UV expo-
sure will lead to fading, dulling, and loss of gloss over
time.
To help maintain the appearance of your Spray-On Bed-
liner, the manufacturer recommends you periodically rinse
all loose dirt from your truck bed and clean your truck at
least twice per year using the MOPAR Spray-On Bedliner
Conditioner available at your local authorized dealer.
To Help Maintain The Appearance Of Your Spray-On
Bedliner, Follow The Steps Below:
1. Rinse your truck bed out with water to remove any
loose dirt and debris.
2. Mix a mild soap or detergent with water with a soft cloth or brush.
3. Rinse bedliner with water.
4. Once dry, apply a small amount of MOPAR Spray-On Bedliner Conditioner to a moist towel or sponge and
wipe over the entire surface of the truck bedliner.
678 MAINTAINING YOUR VEHICLE