towing Ram 3500 2018 User Guide

When the DEF system needs to be serviced
the following warnings will display:
•Service DEF System See Dealer — This mes-
sage will display when the fault is initially
detected, each time the vehicle is started,
and periodically during driving. The mes-
sage will be accompanied by a single
chime. We recommend you drive to your
nearest authorized dealer and have your
vehicle serviced as soon as possible.
• 5 MPH Max Speed in 150 mi Service DEF
System See Dealer — This message will
display if the DEF system has not been
serviced after the “Service DEF System –
See Dealer” message is displayed. This
message will continuously display until the
mileage counter reaches zero, and will be
accompanied by a periodic chime. The
message will continue to countdown until it
reaches zero unless the vehicle is serviced.
We recommend you drive to your nearest
authorized dealer and have your vehicle
serviced immediately. NOTE:
Under some circumstances this mileage
counter may start with a value of less than
150 miles (241 km). For example, if recur-
ring faults are detected in a time interval of
less than 40 hours, the counter may restart
at the value where it stopped when a previ-
ous fault was temporarily remedied, or at a
minimum of 50 miles (80 km).
•
5 MPH Max Speed on Restart, Long Idle or
Refuel Service DEF See Dealer — This mes-
sage will continuously display when the
mileage counter reaches zero, and will be
accompanied by a periodic chime.
The vehicle will only be capable of a maxi-
mum speed of 5 MPH upon the first of the
following conditions to occur: – If the vehicle is shutoff and restarted.
– If the vehicle is idled for an extendedperiod of time, approximately one hour
or greater.
– If the system detects that the level of fuel in the tank has increased. •
5 MPH Max Speed Service DEF System See
Dealer — This message will continuously
display, and will be accompanied by a pe-
riodic chime. Although the vehicle can be
started and placed in gear, the vehicle will
only operate at a maximum speed of
5 MPH. Your vehicle will require towing,
see your authorized dealer for service.
NOTE:
When this message is displayed, the engine
can still be started. However, the vehicle
will only operate at a maximum speed of
5 MPH.
• Incorrect DEF Detected See Dealer — This
message will display when the fault is ini-
tially detected, each time the vehicle is
started, and periodically during driving.
The message will be accompanied by a
single chime. We recommend you drive to
your nearest authorized dealer and have
your vehicle serviced as soon as possible.
RAM Active Air System
Your vehicle is equipped with an advanced
Ram Active Air system that provides en-
hanced performance, especially when towing
73

depending on the nature of the problem.
Cycle the ignition when the vehicle is safely
and completely stopped and the transmission
is placed in the PARK position. The light
should turn off. If the light remains on with
the vehicle running, your vehicle will usually
be drivable; however, see an authorized
dealer for service as soon as possible.
NOTE:
This light may turn on if the accelerator and
brake pedals are pressed at the same time.
If the light continues to flash when the ve-
hicle is running, immediate service is re-
quired and you may experience reduced per-
formance, an elevated/rough idle, or engine
stall and your vehicle may require towing.
The light will come on when the ignition is
placed in the ON/RUN or ACC/ON/RUN posi-
tion and remain on briefly as a bulb check. If
the light does not come on during starting,
have the system checked by an authorized
dealer.— Electric Power Steering Fault
Warning Light
This light will turn on when there's a
fault with the EPS (Electric Power Steering)
system. Refer to “Power Steering” in
“Starting And Operating” in the Owner’s
Manual at
https://www.mopar.com/en-us/care/
owners-manual.html
(U.S. Residents) or
www.owners.mopar.ca (Canadian Residents)
for further information.
WARNING!
Continued operation with reduced assist
could pose a safety risk to yourself and
others. Service should be obtained as soon
as possible.
— Trailer Brake Disconnected Warn-
ing Light
This telltale is on when the Trailer Brake has
been disconnected.
— Door Open Warning Light
This indicator will illuminate when a door is
ajar/open and not fully closed. NOTE:
If the vehicle is moving there will also be a
single chime.
Yellow Warning Lights
— Engine Check/Malfunction Indica-
tor Warning Light (MIL)
The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard Diagnostic
System called OBD II that monitors engine
and automatic transmission control systems.
The light will illuminate when the ignition is
in the ON/RUN position before engine start.
If the bulb does not come on when turning
the ignition switch from OFF to ON/RUN,
have the condition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illumi-
nate the light after engine start. The vehicle
should be serviced if the light stays on
through several typical driving styles. In most
situations, the vehicle will drive normally and
will not require towing.
When the engine is running, the MIL may
flash to alert serious conditions that could
lead to immediate loss of power or severe
GETTING TO KNOW YOUR INSTRUMENT PANEL
78

– 4WD AUTO Indicator Light — If
Equipped
This light alerts the driver that the vehicle is
in the four-wheel drive auto mode, and the
front axle is engaged, but the vehicle's power
is sent to the rear wheels. Four-wheel drive
will be automatically engaged when the ve-
hicle senses a loss of traction.
For further information on four-wheel drive
operation and proper use, refer to “Four-
Wheel Drive Operation — If Equipped” in
“Starting And Operating.”
White Indicator Lights
— Cruise Control Ready Indicator
This light will turn on when the speed control
is ready, but not set.
— Speed Control SET Indicator Light
— If Equipped
This light will turn on when the speed control
is set. Refer to “Speed Control — If
Equipped” in “Starting And Operating” for
further information.
— Hill Descent Control (HDC) Indicator
Light — If Equipped
This indicator shows when the Hill Descent
Control (HDC) feature is turned on. The lamp
will be on solid when HDC is armed. HDC can
only be armed when the transfer case is in the
“4WD LOW” position and the vehicle speed
is less then 30 mph (48 km/h). If these
conditions are not met while attempting to
use the HDC feature, the HDC indicator light
will flash on/off.
Blue Indicator Lights
— High Beam Indicator Light
This indicator shows that the high beam
headlights are on. With the low beams acti-
vated, push the multifunction lever forward
(toward the front of the vehicle) to turn on the
high beams. Pull the multifunction lever rear-
ward (toward the rear of the vehicle) to turn
off the high beams. If the high beams are off,
pull the lever toward you for a temporary high
beam on, "flash to pass" scenario.
ONBOARD DIAGNOSTIC SYSTEM —
OBD II
Your vehicle is equipped with a sophisticated
Onboard Diagnostic system called OBD II.
This system monitors the performance of the
emissions, engine, and transmission control
systems. When these systems are operating
properly, your vehicle will provide excellent
performance and fuel economy, as well as
engine emissions well within current govern-
ment regulations.
If any of these systems require service, the
OBD II system will turn on the Malfunction
Indicator Light (MIL). It will also store diag-
nostic codes and other information to assist
your service technician in making repairs.
Although your vehicle will usually be drivable
and not need towing, see your authorized
dealer for service as soon as possible.
CAUTION!
• Prolonged driving with the MIL on could
cause further damage to the emission
control system. It could also affect fuelGETTING TO KNOW YOUR INSTRUMENT PANEL
84

To Accelerate For Passing.........178
To Resume Speed .............178
To Deactivate ................178
PARKSENSE FRONT AND REAR PARK AS-
SIST — IF EQUIPPED ...........179
Cleaning The ParkSense System .....179
PARKVIEW REAR BACK UP CAMERA — IF
EQUIPPED................. .179
REFUELING THE VEHICLE —
GAS ENGINE ................ .181
Materials Added To Fuel ..........182
REFUELING THE VEHICLE— 1500 DIESEL
MODELS................... .182
Diesel Exhaust Fluid............183
Adding Diesel Exhaust Fluid........184
REFUELING THE VEHICLE — 2500/
3500 DIESEL MODELS ...........186
Diesel Exhaust Fluid............188
TRAILER TOWING.............191
Trailer Towing Weights (Maximum
Trailer Weight Ratings) ...........191
Towing Requirements ...........191
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.)............196
Towing This Vehicle Behind Another
Vehicle....................196
Recreational Towing — Two-Wheel
Drive Models .................197
Recreational Towing — Four-Wheel
Drive Models .................197
STARTING AND OPERATING
138

ENGINE BREAK-IN
RECOMMENDATIONS — 3.0L DIESEL
The diesel engine does not require a break-in
period due to its construction. Normal opera-
tion is allowed, providing the following rec-
ommendations are followed:
• Warm up the engine before placing it underload.
• Do not operate the engine at idle for pro- longed periods.
• Use the appropriate transmission gear to prevent engine lugging.
• Observe vehicle oil pressure and tempera- ture indicators.
• Check the coolant and oil levels frequently.
• Vary throttle position at highway speeds when carrying or towing significant weight.
NOTE:
Light duty operation such as light trailer
towing or no load operation will extend the
time before the engine is at full efficiency.
Reduced fuel economy and power may be
seen at this time. The engine oil installed in the engine at the
factory is a high-quality energy conserving
type lubricant. Oil changes should be consis-
tent with anticipated climate conditions un-
der which vehicle operations will occur. The
recommended viscosity and quality grades
are shown under “Fluids And Lubricants” in
"Technical Specifications” in this manual.
NON-DETERGENT OR STRAIGHT MINERAL
OILS MUST NEVER BE USED.
ENGINE BREAK-IN
RECOMMENDATIONS — 6.7L DIESEL
The Cummins turbocharged diesel engine
does not require a break-in period due to its
construction. Normal operation is allowed,
providing the following recommendations are
followed:
• Warm up the engine before placing it under
load.
• Do not operate the engine at idle for pro- longed periods.
• Use the appropriate transmission gear to prevent engine lugging. • Observe vehicle oil pressure and tempera-
ture indicators.
• Check the coolant and oil levels frequently.
• Vary throttle position at highway speeds when carrying or towing significant weight.
NOTE:
Light duty operation such as light trailer
towing or no load operation will extend the
time before the engine is at full efficiency.
Reduced fuel economy and power may be
seen at this time.
For additional vehicle break-in requirements,
refer to “Trailer Towing” in “Starting And
Operating” of the Owner’s Manual.
Because of the construction of the Cummins
turbocharged diesel engine, engine run-in is
enhanced by loaded operating conditions
which allow the engine parts to achieve final
finish and fit during the first 6,000 miles
(10 000 km).STARTING AND OPERATING
154

Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and
the vehicle is stopped. Be sure to keep your
foot on the brake pedal when shifting be-
tween these gears.
The transmission gear selector has only
PARK, REVERSE, NEUTRAL, and DRIVE
shift positions. Manual downshifts can be
made using the Electronic Range Select
(ERS) shift control. Pressing the ERS (-/+)
switches (column shift) or moving the gear
selector to the left or right (-/+) (console shift)
while in the DRIVE position will select the
highest available transmission gear, and will
display that gear limit in the instrument clus-
ter as 1, 2, 3, etc. Refer to "Electronic Range
Select (ERS) Operation" in this section for
further information. Some models will dis-
play both the selected gear limit, and the
actual current gear, while in ERS mode.Transmission Limp Home Mode
Transmission function is monitored electroni-
cally for abnormal conditions. If a condition is
detected that could result in transmission
damage, Transmission Limp Home Mode is
activated. In this mode, the transmission re-
mains in direct gear regardless of which for-
ward gear is selected. PARK, REVERSE, and
NEUTRAL will continue to operate. The Mal-
function Indicator Light (MIL) may be illumi-
nated. Limp Home Mode allows the vehicle to
be driven to an authorized dealer for service
without damaging the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all for-
ward gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If theproblem is no longer detected, the trans-
mission will return to normal operation. NOTE:
Even if the transmission can be reset, we
recommend that you visit your authorized
dealer at your earliest possible convenience.
Your authorized dealer has diagnostic equip-
ment to assess the condition of your trans-
mission.
If the transmission cannot be reset, autho-
rized dealer service is required.
Electronic Range Select (ERS) Operation —
Six-Speed Transmission (1500 Models
Only)
The Electronic Range Select (ERS) shift con-
trol allows the driver to limit the highest
available gear when the transmission is in
DRIVE. For example, if you set the transmis-
sion gear limit to 4 (fourth gear), the trans-
mission will not shift above fourth gear, but
will shift through the lower gears normally.
Use of ERS (or TOW/HAUL mode) also en-
ables an additional underdrive gear which is
not normally used during through-gear accel-
erations. This additional gear can improve
vehicle performance and cooling capability
when towing a trailer on certain grades. In
159

This electronically shifted transfer case pro-
vides four mode positions:
• Two-Wheel Drive High Range (2WD)
•
Four-Wheel Drive Lock High Range (4WD
LOCK)
• Four-Wheel Drive Low Range (4WD LOW)
• Neutral (NEUTRAL)
For additional information on the appropriate
use of each transfer case mode position, see
the information below:
2WD
Rear Wheel Drive High Range — This range is
for normal street and highway driving on dry,
hard surfaced roads.
4WD LOCK
Four-Wheel Drive Lock High Range — This
range maximizes torque to the front driveshaft,
forcing the front and rear wheels to rotate at the
same speed. This range provides additional
traction for loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range
provides low speed four-wheel drive. It maxi-
mizes torque to the front driveshaft, forcingthe front and rear wheels to rotate at the same
speed. This range provides additional trac-
tion and maximum pulling power for loose,
slippery road surfaces only. Do not exceed
25 mph (40 km/h).
NEUTRAL (N)
Neutral — This range disengages both the
front and rear driveshafts from the pow-
ertrain. To be used for flat towing behind
another vehicle. Refer to “Recreational Tow-
ing” in this section for further information.
WARNING!
You or others could be injured or killed if
you leave the vehicle unattended with the
transfer case in the NEUTRAL position
without first fully engaging the parking
brake. The transfer case NEUTRAL posi-
tion disengages both the front and rear
drive shafts from the powertrain and will
allow the vehicle to roll, even if the trans-
mission is in PARK. The parking brake
should always be applied when the driver
is not in the vehicle.
Four-Position/Part Time Transfer Case
163

4WD LOCK
Four-Wheel Drive Lock High Range — This
range maximizes torque to the front drive-
shaft, forcing the front and rear wheels to
rotate at the same speed. Additional traction
for loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range
provides low speed four-wheel drive. It maxi-
mizes torque to the front driveshaft, forcing
the front and rear wheels to rotate at the same
speed. This range provides additional trac-
tion and maximum pulling power for loose,
slippery road surfaces only. Do not exceed
25 mph (40 km/h).
NEUTRAL (N)
Neutral — This range disengages both the
front and rear driveshafts from the pow-
ertrain. To be used for flat towing behind
another vehicle. Refer to “Recreational Tow-
ing” in this section for further information.This electronically shifted transfer case is
designed to be driven in the two-wheel drive
position (2WD) or four-wheel drive position
(4WD AUTO) for normal street and highway
conditions on dry hard surfaced roads). Driv-
ing the vehicle in 2WD will have greater fuel
economy benefits as the front axle is not
engaged in 2WD.
For variable driving conditions, the 4WD
AUTO mode can be used. In this mode, the
front axle is engaged, but the vehicle's power
is sent to the rear wheels. Four-wheel drive
will be automatically engaged when the ve-
hicle senses a loss of traction. Because the
front axle is engaged, this mode will result in
lower fuel economy than the 2WD mode.
When additional traction is required, the
transfer case 4WD LOCK and 4WD LOW po-
sitions can be used to maximize torque to the
front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is
accomplished by rotating the 4WD Control
Switch to the desired position.Refer to “Shifting Procedure” in the “Start-
ing And Operating” section of you Owner’s
Manual for specific shifting instructions.
WARNING!
You or others could be injured or killed if
you leave the vehicle unattended with the
transfer case in the NEUTRAL position
without first fully engaging the parking
brake. The transfer case NEUTRAL posi-
tion disengages both the front and rear
drive shafts from the powertrain and will
allow the vehicle to roll, even if the trans-
mission is in PARK. The parking brake
should always be applied when the driver
is not in the vehicle.
165

4WD LOW
Four-Wheel Drive Low Range — This range
provides low speed four-wheel drive. It maxi-
mizes torque to the front driveshaft, forcing
the front and rear wheels to rotate at the same
speed. This range provides additional trac-
tion and maximum pulling power for loose,
slippery road surfaces only. Do not exceed
25 mph (40 km/h).
NEUTRAL (N)
Neutral — This range disengages both the
front and rear driveshafts from the pow-
ertrain. To be used for flat towing behind
another vehicle. Refer to “Recreational Tow-
ing” in this section for further information.
This electronically shifted transfer case is
designed to be driven in the two–wheel drive
position (2WD) for normal street and highway
conditions on dry hard surfaced roads). Driv-
ing the vehicle in 2WD will have greater fuel
economy benefits as the front axle is not
engaged in 2WD.When additional traction is required, the
transfer case 4WD LOCK and 4WD LOW po-
sitions can be used to maximize torque to the
front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is
accomplished by pushing the desired posi-
tion on the 4WD control switch.
Refer to “Shifting Procedure” in the “Start-
ing And Operating” section of your Owner’s
Manual for specific shifting instructions.
WARNING!
• You or others could be injured or killed if
you leave the vehicle unattended with
the transfer case in the NEUTRAL (N)
position without first fully engaging the
parking brake. The transfer case NEU-
TRAL (N) position disengages both the
front and rear drive shaft from the pow-
ertrain, and will allow the vehicle to roll,
even if the automatic transmission is in
PARK (or manual transmission is in
gear). The parking brake should always
be applied when the driver is not in the
vehicle.
WARNING!
• The transmission may not engage PARKif the vehicle is moving. Always bring the
vehicle to a complete stop before shift-
ing to PARK, and verify that the trans-
mission gear position indicator solidly
indicates PARK (P) without blinking. En-
sure that the vehicle is completely
stopped, and the PARK position is prop-
erly indicated, before exiting the ve-
hicle.
167

4WD LOCK
Four-Wheel Drive Lock High Range — This
range maximizes torque to the front drive-
shaft, forcing the front and rear wheels to
rotate at the same speed. Additional traction
for loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range
provides low speed four-wheel drive. It maxi-
mizes torque to the front driveshaft, forcing
the front and rear wheels to rotate at the same
speed. This range provides additional trac-
tion and maximum pulling power for loose,
slippery road surfaces only. Do not exceed
25 mph (40 km/h).
NEUTRAL (N)
Neutral — This range disengages both the
front and rear driveshafts from the pow-
ertrain. To be used for flat towing behind
another vehicle. Refer to “Recreational Tow-
ing” in this section for further information.
This electronically shifted transfer case is
designed to be driven in the two–wheel drive
position (2WD) or four-wheel drive position
(4WD AUTO) for normal street and highwayconditions on dry hard surfaced roads). Driv-
ing the vehicle in 2WD will have greater fuel
economy benefits as the front axle is not
engaged in 2WD.
For variable driving conditions, the 4WD
AUTO mode can be used. In this mode, the
front axle is engaged, but the vehicle's power
is sent to the rear wheels. Four-wheel drive
will be automatically engaged when the ve-
hicle senses a loss of traction. Because the
front axle is engaged, this mode will result in
lower fuel economy than the 2WD mode.
When additional traction is required, the
transfer case 4WD LOCK and 4WD LOW po-
sitions can be used to maximize torque to the
front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is
accomplished pushing the desired position
on the 4WD Control Switch.
Refer to “Shifting Procedure” in the “Start-
ing And Operating” section of your Owner’s
Manual for further details.WARNING!
• You or others could be injured or killed if
you leave the vehicle unattended with
the transfer case in the NEUTRAL (N)
position without first fully engaging the
parking brake. The transfer case NEU-
TRAL (N) position disengages both the
front and rear drive shaft from the pow-
ertrain, and will allow the vehicle to roll,
even if the automatic transmission is in
PARK (or manual transmission is in
gear). The parking brake should always
be applied when the driver is not in the
vehicle.
• The transmission may not engage PARK
if the vehicle is moving. Always bring the
vehicle to a complete stop before shift-
ing to PARK, and verify that the trans-
mission gear position indicator solidly
indicates PARK (P) without blinking. En-
sure that the vehicle is completely
stopped, and the PARK position is prop-
erly indicated, before exiting the ve-
hicle.
169