warning Ram 3500 2018 User Guide

This guide has been prepared to help you get quickly acquainted with you\
r new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for
your Owner’s Manual.
For complete operational instructions, maintenance procedures and important safety messages,
please consult your Owner’s Manual, Navigation/Uconnect manuals and other Warning Labels in
your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional information on
accessories to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada)
or your local RAM brand dealer.
Driving and Alcohol
Drunken driving is one of the most frequent causes of collisions. Your driving ability can be
seriously impaired with blood alcohol levels far below the legal minimum\
. If you are
drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend, or use
public transportation.
WARNING!
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes
are slower, and your judgment is impaired when you have been drinking. Never drink\
and
then drive.
IMPORTANT
Get warranty and other information online – you can review and print or download
a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited
warranties provided by FCA US LLC for your vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable link in the
“popular topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada) homepage and follow the instructions to select the applicable year, make
and model of your vehicle.
This User Guide is intended to familiarize you with the important features of your vehicle.
Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase replacement kits by visiting www.techauthority.com
and Canadian residents can purchase replacement kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collisi\
on and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when \
using any
device or feature that may take their attention off the road. Use of any\
electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious collision.
Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself unable to devote your full attention to v\
ehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
3117976_18b_RAM_1500_2500_3500_UG_070717.indd 27/7/17 12:49 PM

HOW TO USE THIS MANUAL
Essential Information
Each time direction instructions (left/right or
forwards/backwards) about the vehicle are
given, these must be intended as regarding
an occupant in the driver's seat. Special
cases not complying with this rule will be
properly specified in the text.
The figures in this User Guide are provided by
way of example only: this might imply that
some details of the image do not correspond
to the actual arrangement of your vehicle.
In addition, the User Guide has been conceived
considering vehicles with steering wheel on the
left side; it is therefore possible that on vehicles
with steering wheel on the right side, the posi-
tion or construction of some controls is not
exactly mirror-like with respect to the figure.
To identify the chapter with the information
needed you can consult the index at the end
of this User Guide.
Chapters can be rapidly identified with dedi-
cated graphic tabs, at the side of each oddpage. A few pages further there is a key for
getting to know the chapter order and the
relevant symbols in the tabs. There is anyway
a textual indication of the current chapter at
the side of each even page.
Symbols
Some vehicle components have colored la-
bels whose symbols indicate precautions to
be observed when using this component.
WARNINGS AND CAUTIONS
While reading this User Guide you will find a
series of WARNINGS to be followed to pre-
vent incorrect use of components which
could cause accidents or injuries.
There are also CAUTIONS that must be fol-
lowed to prevent against procedures that
could result in damage to your vehicle.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not
apply to body modifications or special equip-
ment installed by van conversion/camper
manufacturers/body builders. U.S. residents
refer to the Warranty Information book, Section
2.1.C. Canadian residents refer to the “What Is
Not Covered” section of the Warranty Informa-
tion book. Such equipment includes video
monitors, VCRs, heaters, stoves, refrigerators,
etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equip-
ment installed by the conversion/camper
manufacturer should also be supplied with
your vehicle. If these instructions are miss-
ing, please contact your authorized dealer for
assistance in obtaining replacement docu-
ments from the applicable manufacturer.
For information on the Body Builder’s Guide
refer to www.rambodybuilder.com. This web-
site contains dimensional and technical
specifications for your vehicle. It is intended
for Second Stage Manufacturer's technical
support. For service issues, contact your au-
thorized dealer.
INTRODUCTION
2

Wind Buffeting................50
Pinch Protect Feature ............50
Venting Sunroof — Express .........50
HOOD......................50
To Open The Hood ..............50
To Close The Hood ..............51
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK)..................51
Before You Begin Programming
HomeLink....................51
Erasing All The HomeLink Channels ....52
Identifying Whether You Have A Rolling
Code Or Non-Rolling Code Device .....52Programming HomeLink To A Garage Door
Opener
.....................52
Programming HomeLink To A Miscellaneous
Device ......................54
Reprogramming A Single HomeLink
Button ......................54
General Information .............54
INTERNAL EQUIPMENT ...........55
Electrical Power Outlets ...........55
Power Inverter — If Equipped .......56
PICKUP BOX..................57
Cargo Camera — If Equipped .......58
RAMBOX — IF EQUIPPED.........59
RamBox Integrated Box Side Storage
Bins.......................59
Locking And Unlocking RamBox ......60
RamBox Safety Warning ...........60
Bed Extender — If Equipped ........61
Bed Rail Tie-Down System .........62
EASY-OFF TAILGATE.............63
Removing The Tailgate ............63
Locking Tailgate ................63
TRI-FOLD TONNEAU COVER .........63
GETTING TO KNOW YOUR VEHICLE
10

2. This device must accept any interferencereceived, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
• It is dangerous to ride in a cargo area, inside or outside of a vehicle. In a colli-
sion, people riding in these areas are
more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of
your vehicle that is not equipped with
seats and seat belts. In a collision,
people riding in these areas are more
likely to be seriously injured or killed.
WARNING!
• Be sure everyone in your vehicle is in aseat and using a seat belt properly.
Driver Memory Seat — If
Equipped
This feature allows the driver to store up to
two different memory profiles for easy recall
through a memory switch. Each memory pro-
file contains desired position settings for the
driver’s seat, side mirrors, adjustable pedals
(if equipped) and a set of desired radio sta-
tion presets. Your remote keyless entry key
fob can also be programmed to recall the
same positions when the unlock button is
pushed.
NOTE:
Your vehicle is equipped with two key fobs,
one key fob can be linked to memory position
1 and the other key fob can be linked to
memory position 2.
The memory seat buttons are located on the
outboard side of the driver’s seat cushion.
Programming The Memory Feature
To create a new memory profile, perform the
following:
1. Cycle the vehicle’s ignition to the ON/
RUN position (do not start the engine).
2. Adjust all memory profile settings to de- sired preferences (i.e., driver’s seat, out-
side mirrors and radio station presets).
3. Push and release the set (S) button on the memory switch.
Memory Seat Button Location
GETTING TO KNOW YOUR VEHICLE
22

Each stored memory setting will have an
associated Easy Entry and Easy Exit position.
NOTE:
The Easy Entry/Exit feature is not enabled
when the vehicle is delivered from the fac-
tory. The Easy Entry/Exit feature is enabled
(or later disabled) through the programmable
features in the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” in the
Owner’s Manual for further information.
Heated Seats
On some models, the front and rear seats may
be equipped with heaters located in the seat
cushions and seat backs.
WARNING!
• Persons who are unable to feel pain tothe skin because of advanced age,
chronic illness, diabetes, spinal cord in-
jury, medication, alcohol use, exhaus-
tion or other physical condition must
exercise care when using the seat
heater. It may cause burns even at low
WARNING!
temperatures, especially if used for long
periods of time.
•
Do not place anything on the seat or
seatback that insulates against heat, such
as a blanket or cushion. This may cause
the seat heater to overheat. Sitting in a
seat that has been overheated could
cause serious burns due to the increased
surface temperature of the seat.
Front Heated Seats
The front heated seats control buttons are
located on the center instrument panel below
the climate controls.
If your vehicle is equipped with a touch-
screen, the front heated seats control buttons
are also located within the climate or controls
screen of the touchscreen.
• Press the heated seat button
once to
turn the HI setting on.
• Press the heated seat button
a second
time to turn the LO setting on.
• Press the heated seat button
a third
time to turn the heating elements off. When the HI-level setting is selected, the
heater will provide a boosted heat level dur-
ing the first four minutes of operation. Then,
the heat output will drop to the normal HI-
level. If the HI-level setting is selected, the
system will automatically switch to LO-level
after approximately 60 minutes of continu-
ous operation. At that time, the display will
change from HI to LO, indicating the change.
The LO-level setting will turn off automati-
cally after approximately 45 minutes.
NOTE:
The engine must be running for the heated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote
start, the driver’s seat can be programmed to
come on during a remote start.
If your vehicle is equipped with a touch-
screen, this feature can be programmed
through the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” in the
Owner’s Manual for further information.
If your vehicle is not equipped with a touch-
screen, this feature can be programmed
through the instrument cluster display. Refer
25

If your vehicle is equipped with a touch-
screen, this feature can be programmed
through the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” in the
Owner’s Manual for further information.
If your vehicle is not equipped with a touch-
screen, this feature can be programmed
through the instrument cluster display. Refer
to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” in the Own-
er’s Manual for further information.
HEAD RESTRAINTS
Head restraints are designed to reduce the
risk of injury by restricting head movement in
the event of a rear impact. Head restraints
should be adjusted so that the top of the head
restraint is located above the top of your ear.
WARNING!
• All occupants, including the driver,should not operate a vehicle or sit in a
vehicle’s seat until the head restraints
are placed in their proper positions in
order to minimize the risk of neck injury
in the event of a crash.
• Head restraints should never be ad-
justed while the vehicle is in motion.
Driving a vehicle with the head restraints
improperly adjusted or removed could
cause serious injury or death in the event
of a collision.
Front Head Restraint Adjustment
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button located on the
base of the head restraint and push down-
ward on the head restraint. NOTE:
Do not reposition the head restraint 180 de-
grees to the incorrect position in an attempt
to gain additional clearance to the back of the
head.
Head Restraint
1 — Release Button
2 — Adjustment Button
27

Rear Head Restraint Adjustment
The rear seats are equipped with adjustable
and removable head restraints. To raise the
head restraint, pull upward on the head re-
straint. To lower the head restraint, push the
adjustment button located on the base of the
head restraint and push downward on the
head restraint.
NOTE:
• The rear center head restraint (Crew Caband Quad Cab) has only one adjustment
position that is used to aid in the routing of
a tether. Refer to “Occupant Restraints” in
“Safety” in the Owner's Manual for further
information.
• Do not reposition the head restraint 180 degrees to the incorrect position in an
attempt to gain additional clearance to the
back of the head.
Front Head Restraint Removal
To remove the head restraint, raise it up as far
as it can go. Then, push the adjustment
button and the release button at the base of
each post while pulling the head restraint up. To reinstall the head restraint, put the head
restraint posts into the holes. Then, adjust it
to the appropriate height.
NOTE:
Do not reposition the head restraint 180 de-
grees to the incorrect position in an attempt
to gain additional clearance to the back of the
head.
WARNING!
• A loose head restraint thrown forward in
a collision or hard stop could cause
serious injury or death to occupants of
the vehicle. Always securely stow re-
moved head restraints in a location out-
side the occupant compartment.
• ALL the head restraints MUST be rein-
stalled in the vehicle to properly protect
the occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
Rear Head Restraint Removal
To remove the head restraint, push the ad-
justment button and the release button while
pulling upward on the whole assembly. To
reinstall the head restraint, put the head
restraint posts into the holes and adjust it to
the appropriate height.
NOTE:
To remove outboard restraints, the rear seat
bottom must be folded up.
WARNING!
• A loose head restraint thrown forward ina collision or hard stop could cause
serious injury or death to occupants of
the vehicle. Always securely stow re-
moved head restraints in a location out-
side the occupant compartment.
• ALL the head restraints MUST be rein-
stalled in the vehicle to properly protect
the occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
GETTING TO KNOW YOUR VEHICLE
28

STEERING WHEEL
Tilt Steering Column
This feature allows you to tilt the steering
column upward or downward. The tilt lever is
located on the steering column, below the
multifunction lever.Pull the lever toward the steering wheel to
unlock the steering column. With one hand
firmly on the steering wheel, move the steer-
ing column up or down, as desired. Release
the lever to lock the steering column firmly in
place.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column
while driving or driving with the steering
column unlocked, could cause the driver
to lose control of the vehicle. Failure to
follow this warning may result in serious
injury or death.
Heated Steering Wheel — If
Equipped
The steering wheel contains a heating ele-
ment that helps warm your hands in cold
weather. The heated steering wheel has only
one temperature setting. Once the heated
steering wheel has been turned on, it will
operate for an average of 80 minutes before
automatically shutting off. This time mayvary based on the temperature of the sur-
rounding environment or the heated steering
wheel may not turn on when it is already
warm.
The heated steering wheel control button is
located on the center instrument panel below
the climate controls. There are also buttons
located within the climate or controls screen
of the touchscreen.
• Press the heated steering wheel button
once to turn the heating element on.
• Press the heated steering wheel button
a second time to turn the heating element
off.
NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote
start, the heated steering wheel can be pro-
grammed to come on during a remote start.
Tilt Lever Location
1 — Adjustable Pedal Switch
2 — Tilt Lever
29

This feature can be programmed through the
Uconnect system. Refer to “Uconnect Set-
tings” in “Multimedia” in the Owner’s
Manual for further information.
WARNING!
• Persons who are unable to feel pain tothe skin because of advanced age,
chronic illness, diabetes, spinal cord in-
jury, medication, alcohol use, exhaus-
tion, or other physical conditions must
exercise care when using the steering
wheel heater. It may cause burns even at
low temperatures, especially if used for
long periods.
• Do not place anything on the steering
wheel that insulates against heat, such
as a blanket or steering wheel covers of
any type and material. This may cause
the steering wheel heater to overheat.
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED
The adjustable pedals system is designed to
allow a greater range of driver comfort for
steering wheel tilt and seat position. This
feature allows the brake, accelerator, and
clutch pedals (if equipped) to move toward or
away from the driver to provide improved
position with the steering wheel.
The adjustable pedal switch is located to the
left side of the steering column.
• The pedals can be adjusted with the igni-
tion OFF.
• The pedals cannotbe adjusted when the
vehicle is in REVERSE or when the Speed
Control System is on. The following mes-
sages will appear on vehicles equipped with
an instrument cluster display if the pedals
are attempted to be adjusted when the
system is locked out: “Adjustable Pedal
Disabled — Cruise Control Engaged” or
“Adjustable Pedal Disabled — Vehicle In
Reverse”. NOTE:
• Always adjust the pedals to a position that
allows full pedal travel.
• Further small adjustments may be neces- sary to find the best possible seat/pedal
position.
• For vehicles equipped with Driver Memory Seat, you can use your remote keyless entry
key fob or the memory switch on the driver’s
door trim panel to return the adjustable
pedals to pre-programmed positions. Refer
to “Driver Memory Seat” in “Getting To
Know Your Vehicle” for further information.
WARNING!
Do not adjust the pedals while the vehicle
is moving. You could lose control and have
an accident. Always adjust the pedals
while the vehicle is parked.
CAUTION!
Do not place any article under the adjust-
able pedals or impede its ability to move,
as it may cause damage to the pedal con-
GETTING TO KNOW YOUR VEHICLE
30

WINDSHIELD WIPERS AND WASHERS
Windshield Wipers
The wipers and washers are operated by a
switch in the multifunction lever. Turn the
end of the lever to select the desired wiper
speed.
Rotate the end of the lever upward, to the first
detent past the intermittent settings for low-
speed wiper operation. Rotate the end of the
lever upward to the second detent past the
intermittent settings for high-speed wiper op-
eration.
Intermittent Wiper System
The intermittent feature of this system was
designed for use when weather conditions
make a single wiping cycle, with a variable
pause between cycles, desirable. For maxi-
mum delay between cycles, rotate the control
knob upward to the first detent.
The delay interval decreases as you rotate the
knob until it enters the low continual speed
position. The delay can be regulated from a
maximum of about 18 seconds betweencycles, to a cycle every one second. The delay
intervals will double in duration when the
vehicle speed is 10 mph (16 km/h) or less.
Windshield Washers
To use the windshield washer, push the
washer knob, located on the end of the mul-
tifunction lever, inward to the second detent.
Washer fluid will be sprayed and the wiper
will operate for two to three cycles after the
washer knob is released from this position.
If the washer knob is depressed while in the
delay range, the wiper will operate for several
seconds after the washer knob is released. It
will then resume the intermittent interval
previously selected. If the washer knob is
pushed while in the off position, the wiper
will turn on and cycle approximately three
times after the wash knob is released.
To prevent freeze-up of your windshield
washer system in cold weather, select a solu-
tion or mixture that meets or exceeds the
temperature range of your climate. This rat-
ing information can be found on most washer
fluid containers.
WARNING!
Sudden loss of visibility through the wind-
shield could lead to a collision. You might
not see other vehicles or other obstacles.
To avoid sudden icing of the windshield
during freezing weather, warm the wind-
shield with the defroster before and during
windshield washer use.
Mist Feature
When a single wipe to clear off road mist or
spray from a passing vehicle is needed, push
the washer knob, located on the end of the
multifunction lever, inward to the first detent
and release. The wipers will cycle one time
and automatically shut off.
NOTE:
The mist feature does not activate the washer
pump; therefore, no washer fluid will be
sprayed on the windshield. The wash func-
tion must be used in order to spray the
windshield with washer fluid.
35