flat tire Ram 3500 2019 User Guide

226 SAFETY
Tire Pressure Monitoring Low Pressure Warnings
When a tire pressure low in one or more of the active road
tires is detected a chime will sound. In addition, the instru-
ment cluster will display a graphic showing the pressure
values of each tire with the low tire pressure values in a
different color. An “Inflate to XXX” message will also be
displayed.
NOTE:
"XXX" = TPM trailer tire target pressure value programmed
by the customer
Should this occur, you should stop as soon as possible and
inflate the tires with a low pressure condition (those in a
different color in the instrument cluster graphic) to the
customer programmed target tire pressure value as shown in
the “Inflate to XXX” message. Once the system receives the
updated tire pressures, the system will automatically update
the graphic display in the instrument cluster will return to
it’s original color. The vehicle may need to be driven for up
to 10 minutes above 15 mph (24 km/h) in order for the
TTPMS to receive the updated information.Service TTPMS Warning
If a system fault is detected, the system fault will sound a
chime and the instrument cluster will display a “Trailer Tire
Pressure System Service Required” message for a minimum
of five seconds and then display dashes (- -) in place of the
pressure value to indicate which sensor is not being received.
Once the system fault is corrected the "Trailer Tire Pressure
System Service Required" message will no longer be
displayed and the dashes will be replaced by pressure
values. The vehicle may need to be driven for up to
10 minutes above 15 mph (24 km/h) in order for the TTPMS
to receive the updated information.
Trailer Tire Pressure System Not Configured
A “Trailer Tire Pressure System Not Configured” message
will be displayed in the Instrument Cluster when a trailer
number is selected that does not have configuration values
entered for the (Number of Tires, Number of Axles, SET
Target Tire Pressure, trailer TPM sensor ID's).
To correct this condition the (Number of Tires, Number of
Axles, and SET Target Tire Pressure) values must be entered
in the radio for the trailer number selected. The trailer
sensors must also be paired to the trailer. Refer to the “Ucon -
nect Settings” in “Multimedia” for further information.

SAFETY 227
Trailer Sensors Detected Do Not Match Active Trailer
The “Trailer Sensors Detected Do Not Match Active Trailer”
message will be displayed in the Instrument Cluster when
the trailer sensors being received by the TTPM module do
match the trailer sensors paired to the current trailer number
selected. This message will be displayed when the sensors
being received completely match the sensors paired to
another trailer number configured in the TTPM module.
To correct this condition, the correct trailer number must be
selected in the radio. Refer to the “Uconnect Settings” in
“Multimedia” for further information.
Tire Fill Alert
This feature notifies the user when the placard tire pressure
is attained while inflating or deflating the tire.
The customer may choose to disable or enable the Tire Fill
Alert feature through use of the customer settings in the
radio.
NOTE:
• Only one tire can be filled at a time when using the Tire FillAlert system. • The Tire Fill Alert feature cannot be entered if an existing
TPM system fault is set to “active” or if the system is in
deactivation mode (if equipped).
The system will be activated when the TPM receiver module
detects a change in tire pressure. The ignition must be in the
RUN mode, with the transmission in PARK (P).
NOTE:
It is not required to have the engine running to enter Tire Fill
Alert mode.
The hazard lamps will come on to confirm the vehicle is in
Tire Fill Alert mode.
When Tire Fill Alert Mode is entered, the tire pressure
display screen will be displayed in the instrument cluster.
Operation:
• The horn will chirp to let the user know when to stop filling the tire, when it reaches recommended pressure.
• The horn will chirp three times if the tire is over filled and will continue to chirp every five seconds if the user
continues to inflate the tire.
4

228 SAFETY
• The horn will chirp once again when enough air is let outto reach proper inflation level.
• The horn will also chirp three times if the tire is then under-inflated and will continue to chirp every five
seconds if the user continues to deflate the tire.
Selectable Tire Fill Alert (STFA)
The Selectable Tire Fill Alert (STFA) system is an optional
feature that is included as part of the normal Tire Fill Alert
system. The system is designed to allow the customer to
select a pressure to inflate or deflate the vehicle's front and
rear axle tires to and to provide feedback to the customer
while inflating or deflating the vehicle's tires.
In the Selectable Tire Fill Alert customer settings menu in the
radio, the customer will be able to select a pressure setting
for both the front and rear axle tire pressures by scrolling
through a pressure range from XX to 15 psi in 1 psi incre -
ments for each axle setting. XX = the vehicle’s cold placard
pressure values for the front and rear axles as shown on the
vehicle placard pressure label.
The customer may also store the pressure values chosen for
each axle in the radio as a preset pressure. The customer will
be allowed to store up to two sets of preset values in the radio
for the front and rear axle pressure values. Once the customer selects the tire pressures for the front and
rear axles that they want to inflate or deflate to, they can
begin inflating or deflating one tire at a time.
NOTE:
The STFA system will only support inflating or deflating one
tire at a time.
The system will be activated when the TPM receiver module
detects a change in tire pressure. The ignition must be in the
RUN mode, with the transmission in PARK (P).
The hazard lamps will come on to confirm the vehicle is in
Tire Fill Alert mode.
When Tire Fill Alert Mode is entered, the tire pressure
display screen will be displayed in the instrument cluster.
Operation:
• The horn will chirp once when the selected pressure is
reached to let the user know when to stop inflating or
deflating the tire.
• The horn will chirp three times if the tire is over inflated or over deflated and will continue to chirp every five seconds
if the user continues to inflate or deflate the tire.
• The horn will chirp once again when enough air is added or removed to reach proper selected pressure level.

SAFETY 289
Periodic Safety Checks You Should Make Outside
The Vehicle
Tires
Examine tires for excessive tread wear and uneven wear
patterns. Check for stones, nails, glass, or other objects
lodged in the tread or sidewall. Inspect the tread for cuts and
cracks. Inspect sidewalls for cuts, cracks, and bulges. Check
the wheel bolts for tightness. Check the tires (including
spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake lights and
exterior lights while you work the controls. Check turn
signal and high beam indicator lights on the instrument
panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight parking for
fuel, coolant, oil, or other fluid leaks. Also, if gasoline fumes
are detected or if fuel, or brake fluid leaks are suspected. The
cause should be located and corrected immediately.
• ALWAYS make sure objects cannot fall or slide into the
driver’s side floor area when the vehicle is moving.
Objects can become trapped under accelerator, brake,
or clutch pedals and could cause a loss of vehicle
control.
• NEVER place any objects under the floor mat (e.g., towels, keys, etc.). These objects could change the posi -
tion of the floor mat and may cause interference with
the accelerator, brake, or clutch pedals.
• If the vehicle carpet has been removed and re-installed, always properly attach carpet to the floor and check the
floor mat fasteners are secure to the vehicle carpet.
Fully depress each pedal to check for interference with
the accelerator, brake, or clutch pedals then re-install
the floor mats.
• It is recommended to only use mild soap and water to clean your floor mats. After cleaning, always check
your floor mat has been properly installed and is
secured to your vehicle using the floor mat fasteners by
lightly pulling mat.
WARNING! (Continued)
4

314 STARTING AND OPERATING
Manually Shifted Transfer Case — If Equipped
The transfer case provides four mode positions:
• Two-Wheel Drive High Range (2H)
• Four-Wheel Drive Lock High Range (4H)
• Neutral (N)
• Four-Wheel Drive Low Range (4L)
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2H
Two-Wheel Drive High Range — This range is for normal
street and highway driving on dry, hard surfaced roads.
4H
Four-Wheel Drive Lock High Range — This range locks the
front and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction for
loose, slippery road surfaces only.
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towingbehind another vehicle. Refer to “Recreational Towing” in
“Starting And Operating” for further information.
4L
Four-Wheel Drive Low Range — This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction and
maximum pulling power for loose, slippery road surfaces
only. Do not exceed 25 mph (40 km/h).
This transfer case is intended to be driven in the 2H position
for normal street and highway conditions such as dry, hard
surfaced roads.
When additional traction is required, the 4H and 4L posi -
tions can be used to lock the front and rear driveshafts
together and force the front and rear wheels to rotate at the
same speed. This is accomplished by simply moving the gear
selector to the desired positions once the appropriate speed
and gear requirements are met, refer to “Shifting Procedure
– Manually Shifted Transfer Case” in this section for further
information.
The 4H and 4L positions are intended for loose, slippery road
surfaces only. Driving in the 4H and 4L positions on dry,
hard surfaced roads may cause increased tire wear and
damage to the driveline components.

410 STARTING AND OPERATING
Loose Fuel Filler Cap Message
If the vehicle diagnostic system determines that the
fuel filler cap is loose, improperly installed, or
damaged, a loose gascap indicator will display in the
instrument cluster telltale display area. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” for further information. Tighten the fuel filler cap
properly and push the RIGHT button to turn off the message.
If the problem continues, the message will appear the next
time the vehicle is started.
VEHICLE LOADING
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total permissible weight of your vehicle
including driver, passengers, vehicle, options and cargo. The
label also specifies maximum capacities of front and rear axle
systems (GAWR). Total load must be limited so GVWR and
front and rear GAWR are not exceeded.
Payload
The payload of a vehicle is defined as the allowable load
weight a truck can carry, including the weight of the driver,
all passengers, options and cargo.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum permissible load on the front
and rear axles. The load must be distributed in the cargo area
so that the GAWR of each axle is not exceeded.
Each axle GAWR is determined by the components in the
system with the lowest load carrying capacity (axle, springs,
tires or wheels). Heavier axles or suspension components
sometimes specified by purchasers for increased durability
does not necessarily increase the vehicle's GVWR.
Tire Size
The tire size on the Vehicle Certification Label represents the
actual tire size on your vehicle. Replacement tires must be
equal to the load capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire size listed.
Inflation Pressure
This is the cold tire inflation pressure for your vehicle for all
loading conditions up to full GAWR.

420 STARTING AND OPERATING
Towing Requirements — Tires
• Do not attempt to tow a trailer while using a compact sparetire.
• Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
• Proper tire inflation pressures are essential to the safe and satisfactory operation of your vehicle. Refer to “Tires” in
“Servicing And Maintenance” for proper tire inflation
procedures.
• Check the trailer tires for proper tire inflation pressures before trailer usage.
• Check for signs of tire wear or visible tire damage before towing a trailer. Refer to “Tires” in “Servicing And Main -
tenance” for the proper inspection procedure.
• When replacing tires, refer to “Tires” in “Servicing And Maintenance” for the proper tire replacement procedures.
Replacing tires with a higher load carrying capacity will
not increase the vehicle's GVWR and GAWR limits. Towing Requirements — Trailer Brakes
• Do
not interconnect the hydraulic brake system or vacuum
system of your vehicle with that of the trailer. This could
cause inadequate braking and possible personal injury.
• An electronically actuated trailer brake controller is required when towing a trailer with electronically actu -
ated brakes. When towing a trailer equipped with a
hydraulic surge actuated brake system, an electronic brake
controller is not required.

• Trailer brakes are recommended for trailers over 1,000 lbs (453 kg) and required for trailers in excess of 2,000 lbs (907 kg).

WARNING!
• Do not connect trailer brakes to your vehicle's hydraulic brake lines. It can overload your brake
system and cause it to fail. You might not have brakes
when you need them and could have an accident.
• Towing any trailer will increase your stopping distance. When towing, you should allow for addi -
tional space between your vehicle and the vehicle in
front of you. Failure to do so could result in an accident.

442 IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console. 2. The LED light located between the ASSIST and SOS
buttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS oper -
ator is made, the SOS Call system may transmit the
following important vehicle information to a SOS oper -
ator:
•Indication that the occupant placed a SOS Call.
•The vehicle brand.
•The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi -
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.

IN CASE OF EMERGENCY 477
(Continued)
Jacking Instructions
Jack Warning Label
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be raised.
• Apply the parking brake firmly and set the transmis -
sion in PARK.
• Never start or run the engine with the vehicle on a jack.
• Do not let anyone sit in the vehicle when it is on a jack.
• Do not get under the vehicle when it is on a jack. If you need to get under a raised vehicle, take it to a service
center where it can be raised on a lift.
• Only use the jack in the positions indicated and for lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely careful of motor traffic.• To assure that spare tires, flat or inflated, are securelystowed, spares must be stowed with the valve stem
facing the ground.
WARNING! (Continued)
6

IN CASE OF EMERGENCY 481
NOTE:
If the bottle jack will not lower by turning the dial (thumb-
wheel) by hand, it may be necessary to use the jack driver in
order to lower the jack.
4. By rotating the lug wrench clockwise, raise the vehicle until the wheel just clears the surface.
5. Remove the lug nuts and pull the wheel off. On single rear-wheel (SRW) trucks, install the spare wheel and lug
nuts with the cone shaped end of the wheel nuts toward
the wheel. On 3500 dual rear-wheel models (DRW)
trucks, if the outer tire is being replaced then leave the
inner wheel on the vehicle. If the inner wheel is being replaced remove the outer wheel and replace the inner
wheel. The wheel nuts are a two-piece assembly with a
flat face. Lightly tighten the lug nuts. To avoid the risk of
forcing the vehicle off the jack, do not fully tighten the lug
nuts until the vehicle has been lowered.
Rear Inner Wheel Proper Placement (Dual Rear Wheel Equipped)
CAUTION!
Before raising the wheel off the ground, make sure that
the jack will not damage surrounding truck parts and
adjust the jack position as required.
WARNING!
Raising the vehicle higher than necessary can make the
vehicle less stable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.6