service Ram 3500 2019 Manual Online

SERVICING AND MAINTENANCE 517
• Belt broken (note: identify and correct problem before newbelt is installed)
• Noise (objectionable squeal, squeak, or rumble is heard or felt while drive belt is in operation)
Some conditions can be caused by a faulty component such
as a belt pulley. Belt pulleys should be carefully inspected for
damage and proper alignment.
Belt replacement on some models requires the use of special
tools, we recommend having your vehicle serviced at an
authorized dealer.
Body Lubrication
Locks and all body pivot points, including such items as seat
tracks, door hinge pivot points and rollers, liftgate, tailgate,
decklid, sliding doors and hood hinges, should be lubricated
periodically with a lithium based grease, such as Mopar
Spray White Lube to assure quiet, easy operation and to
protect against rust and wear. Prior to the application of any
lubricant, the parts concerned should be wiped clean to
remove dust and grit; after lubricating excess oil and grease
should be removed. Particular attention should also be given
to hood latching components to ensure proper function. When performing other underhood services, the hood latch,
release mechanism and safety catch should be cleaned and
lubricated.
The external lock cylinders should be lubricated twice a year,
preferably in the Fall and Spring. Apply a small amount of a
high quality lubricant, such as Mopar Lock Cylinder Lubri
-
cant directly into the lock cylinder.
Windshield Wiper Blades
Clean the rubber edges of the wiper blades and the wind -
shield periodically with a sponge or soft cloth and a mild
nonabrasive cleaner. This will remove accumulations of salt
or road film.
Operation of the wipers on dry glass for long periods may
cause deterioration of the wiper blades. Always use washer
fluid when using the wipers to remove salt or dirt from a dry
windshield.
Avoid using the wiper blades to remove frost or ice from the
windshield. Keep the blade rubber out of contact with petro -
leum products such as engine oil, gasoline, etc.
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SERVICING AND MAINTENANCE 521
(Continued)
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control systems can
result in civil penalties being assessed against you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer's specifications, should
be obtained immediately.
WARNING!
• Exhaust gases can injure or kill. They contain carbon monoxide (CO), which is colorless and odorless.
Breathing it can make you unconscious and can eventu -
ally poison you. To avoid breathing CO, refer to “Safety
Tips” in “Safety” for further information.
• A hot exhaust system can start a fire if you park over materials that can burn. Such materials might be grass
or leaves coming into contact with your exhaust system.
Do not park or operate your vehicle in areas where your
exhaust system can contact anything that can burn.
CAUTION!
• The catalytic converter requires the use of unleaded fuel only. Leaded gasoline will destroy the effective -
ness of the catalyst as an emissions control device and
may seriously reduce engine performance and cause
serious damage to the engine.
• Damage to the catalytic converter can result if your vehicle is not kept in proper operating condition. In the
event of engine malfunction, particularly involving
engine misfire or other apparent loss of performance,
have your vehicle serviced promptly. Continued opera -
tion of your vehicle with a severe malfunction could
cause the converter to overheat, resulting in possible
damage to the converter and vehicle. CAUTION!
(Continued)
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SERVICING AND MAINTENANCE 525
Cooling System Pressure Cap
The cap must be fully tightened to prevent loss of engine
coolant (antifreeze), and to ensure that engine coolant (anti-
freeze) will return to the radiator from the coolant expansion
bottle/recovery tank if so equipped.
The cap should be inspected and cleaned if there is any accu-
mulation of foreign material on the sealing surfaces. Disposal Of Used Coolant
Used ethylene glycol-based coolant (antifreeze) is a regu-
lated substance requiring proper disposal. Check with your
local authorities to determine the disposal rules for your
community. To prevent ingestion by animals or children, do
not store ethylene glycol-based coolant in open containers or
allow it to remain in puddles on the ground. If ingested by a
child or pet, seek emergency assistance immediately. Clean
up any ground spills immediately.
Checking Coolant Level — 6.4L Engine
The level of the coolant in the pressurized coolant bottle
should be between the “MIN” and “MAX” range on the
bottle when the engine is cold.
The radiator normally remains completely full, so there is no
need to remove the cap unless checking for coolant freeze
point or replacing engine coolant (antifreeze). Advise your
service attendant of this. As long as the engine operating
temperature is satisfactory, the coolant bottle need only be
checked once a month. When additional engine coolant
(antifreeze) is needed to maintain the proper level, it should
be added to the coolant bottle. Do not overfill.
WARNING!
• Do not open hot engine cooling system. Never add engine coolant (antifreeze) when the engine is over -
heated. Do not loosen or remove the cap to cool an over -
heated engine. Heat causes pressure to build up in the
cooling system. To prevent scalding or injury, do not
remove the pressure cap while the system is hot or
under pressure.
• Do not use a pressure cap other than the one specified for your vehicle. Personal injury or engine damage may
result.
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SERVICING AND MAINTENANCE 527
(Continued)
Brake System
In order to assure brake system performance, all brake
system components should be inspected periodically. Refer
to the “Maintenance Plan” in this section for the proper
maintenance intervals.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be checked
when performing under the hood service or immediately if
the brake system warning lamp indicates system failure.
If necessary, add fluid to bring level within the designated
marks on the side of the reservoir of the brake master
cylinder. Be sure to clean the top of the master cylinder area
before removing cap.With disc brakes the fluid level can be expected to fall as the
brake linings wear. However, an unexpected drop in fluid
level may be caused by a leak and a system check should be
conducted.
Refer to “Fluids And Lubricants” in “Technical Specifica
-
tions” for further information.
WARNING!
Riding the brakes can lead to brake failure and possibly
a collision. Driving with your foot resting or riding on
the brake pedal can result in abnormally high brake
temperatures, excessive lining wear, and possible brake
damage. You would not have your full braking capacity
in an emergency.
WARNING!
• Use only manufacturer's recommended brake fluid. Refer to “Fluids And Lubricants” in “Technical Speci -
fications” for further information. Using the wrong
type of brake fluid can severely damage your brake
system and/or impair its performance. The proper type
of brake fluid for your vehicle is also identified on the
original factory installed hydraulic master cylinder
reservoir.
• To avoid contamination from foreign matter or mois -
ture, use only new brake fluid or fluid that has been in
a tightly closed container. Keep the master cylinder
reservoir cap secured at all times. Brake fluid in a open
container absorbs moisture from the air resulting in a
lower boiling point. This may cause it to boil unexpect -
edly during hard or prolonged braking, resulting in
sudden brake failure. This could result in a collision.
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SERVICING AND MAINTENANCE 529
Fluid Level Check — Eight-Speed Transmission
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion has no dipstick. An authorized dealer can check your
transmission fluid level using special service tools.
If you notice fluid leakage or transmission malfunction, visit
an authorized dealer immediately to have the transmission
fluid level checked. Operating the vehicle with an improper
fluid level can cause severe transmission damage. Fluid And Filter Changes — Eight-Speed Transmission
Under normal operating conditions, the fluid installed at the
factory will provide satisfactory lubrication for the life of the
vehicle.
Routine fluid and filter changes are not required. However,
change the fluid and filter if the fluid becomes contaminated
(with water, etc.), or if the transmission is disassembled for
any reason.
Rear Axle And 4x4 Front Driving Axle Fluid Level
For normal service, periodic fluid level checks are not
required. When the vehicle is serviced for other reasons the
exterior surfaces of the axle assembly should be inspected. If
gear oil leakage is suspected inspect the fluid level. Refer to
“Fluids And Lubricants” in “Technical Specifications” for
further information. This inspection should be made with
the vehicle in a level position.
For all 2500/3500 Model axles, the fluid level should be 1/
4 in ± 1/4 in (6.4 mm ± 6.4 mm) below the fill hole on the
9.25 in front, 11.5 in rear axle, and 12.0 in rear axle.
CAUTION!
If a transmission fluid leak occurs, visit an authorized
dealer immediately. Severe transmission damage may
occur. An authorized dealer has the proper tools to adjust
the fluid level accurately.
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530 SERVICING AND MAINTENANCE
Lubricant Selection
Refer to “Fluids And Lubricants” in “Technical Specifica-
tion” for further information.
NOTE:
The presence of water in the gear lubricant will result in
corrosion and possible failure of differential components.
Operation of the vehicle in water, as may be encountered in
some off-highway types of service, will require draining and
refilling the axle to avoid damage.
Limited-Slip Differentials DO REQUIRE limited slip oil
additive (friction modifiers).
NOTE:
Slight noise and mild shuddering may be evident while
turning a vehicle with limited slip differential on concrete or
dry pavement. These conditions should be considered
normal operation of the limited slip differential.
Drain And Refill
Refer to the “Maintenance Plan” for the proper maintenance
intervals.Transfer Case
Selection Of Lubricant
Use only the manufacturer's recommended fluid. Refer to
“Fluids And Lubricants” in “Technical Specifications” for
further information.
Fluid Level Check
This fluid level can be checked by removing the filler plug.
The fluid level should be to the bottom edge of the filler plug
hole with the vehicle in a level position.
Drain And Refill
Refer to the “Maintenance Plan” in this section for the proper
maintenance intervals.

SERVICING AND MAINTENANCE 531
HOISTING
A conventional floor jack may be used at the jacking loca-
tions. Refer to the graphics that show jacking locations.
However, a floor jack or frame hoist must never be used on
any other parts of the underbody.
TIRES
Tire Safety Information
Tire safety information will cover aspects of the following
information: Tire Markings, Tire Identification Numbers,
Tire Terminology and Definitions, Tire Pressures, and Tire
Loading. Tire Markings
Tire Markings
CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle may
result.
1 — U.S. DOT Safety
Standards Code (TIN) 4 — Maximum Load
2 — Size Designation 5 — Maximum Pressure
3 — Service Description 6 — Treadwear, Traction and Temperature Grades7

SERVICING AND MAINTENANCE 533
Tire Sizing Chart EXAMPLE:
Example Size Designation: P215/65R15XL 95H, 215/65R15 96H, LT235/85R16C, T145/80D18 103M, 31x10.5 R15 LT
P = Passenger car tire size based on U.S. design standards, or
"....blank...." = Passenger car tire based on European design standards, or
LT = Light truck tire based on U.S. design standards, or
T or S = Temporary spare tire or
31 = Overall diameter in inches (in)
215, 235, 145 = Section width in millimeters (mm)
65, 85, 80 = Aspect ratio in percent (%)
• Ratio of section height to section width of tire, or
10.5 = Section width in inches (in)
R = Construction code
• "R" means radial construction, or
• "D" means diagonal or bias construction
15, 16, 18 = Rim diameter in inches (in)
Service Description:
95 = Load Index
• A numerical code associated with the maximum load a tire can carry
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544 SERVICING AND MAINTENANCE
Consult an authorized tire dealer for tire repairs and addi-
tional information.
Damaged Run Flat tires, or Run Flat tires that have experi -
enced a loss of pressure should be replaced immediately
with another Run Flat tire of identical size and service
description (Load Index and Speed Symbol). Replace the tire
pressure sensor as well as it is not designed to be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive 50 miles
(80 km) at 50 mph (80 km/h) after a rapid loss of inflation
pressure. This rapid loss of inflation is referred to as the Run
Flat mode. A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a Run Flat tire
reaches the run flat mode it has limited driving capabilities
and needs to be replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after driving with
underinflated tire condition, please replace the TPM sensor
as it is not designed to be reused when driven under run flat
mode (14 psi (96 kPa)) condition. NOTE:
TPM Sensor must be replaced after driving the vehicle on a
flat tire condition.
It is not recommended driving a vehicle loaded at full
capacity or to tow a trailer while a tire is in the run flat mode.

See the tire pressure monitoring section for more information.

Tire Spinning
When stuck in mud, sand, snow, or ice conditions, do not
spin your vehicle's wheels above 30 mph (48 km/h) or for
longer than 30 seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In Case Of Emer
-
gency” for further information.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause tire damage or
failure. A tire could explode and injure someone. Do not
spin your vehicle's wheels faster than 30 mph (48 km/h)
for more than 30 seconds continuously when you are
stuck, and do not let anyone near a spinning wheel, no
matter what the speed.

SERVICING AND MAINTENANCE 545
Tread Wear Indicators
Tread wear indicators are in the original equipment tires to
help you in determining when your tires should be replaced.Tire Tread

These indicators are molded into the bottom of the tread
grooves. They will appear as bands when the tread depth
becomes a 1/16 of an inch (1.6 mm). When the tread is worn to
the tread wear indicators, the tire should be replaced.

Refer to “Replacement Tires” in this section for further information.
Life Of Tire
The service life of a tire is dependent upon varying factors
including, but not limited to:
• Driving style.
• Tire pressure - Improper cold tire inflation pressures can
cause uneven wear patterns to develop across the tire
tread. These abnormal wear patterns will reduce tread life,
resulting in the need for earlier tire replacement.
• Distance driven.
• Performance tires, tires with a speed rating of V or higher, and Summer tires typically have a reduced tread life. Rota -
tion of these tires per the vehicle scheduled maintenance is
highly recommended.
1 — Worn Tire
2 — New Tire
WARNING!
Tires and the spare tire should be replaced after six
years, regardless of the remaining tread. Failure to follow
this warning can result in sudden tire failure. You could
lose control and have a collision resulting in serious
injury or death.
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