service Ram 3500 2019 Repair Manual

444 IN CASE OF EMERGENCY
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is detected,
and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message: “Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device requires service. Please contact your dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited to,
the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes disconnected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global Positioning Satellite signals are unavailable or obstructed.
WARNING!
• Ignoring the overhead console light could mean you will not have SOS Call services. If the overhead console
light is illuminated, have your authorized dealer
service the SOS Call system immediately.
• The Occupant Restraint Control module turns on theair bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If the
Air Bag Warning Light is illuminated, have your autho -
rized dealer service the Occupant Restraint Control
system immediately.
WARNING! (Continued)

446 IN CASE OF EMERGENCY
BULB REPLACEMENT
Replacement Bulbs
All of the inside bulbs are brass or glass-wedge base. Aluminum base bulbs are not approved.
Interior BulbsBulb Number
Overhead Console Lamps TS 212–9
Dome Lamp 7679
For lighted switches, see your authorized dealer for replacement instructions.
Exterior Bulbs (Sheet 1 of 2) Bulb Number
Low Beam (Halogen Reflector Headlamp) H11LL
High Beam (Halogen Reflector Headlamp) 9005LL
Low & High Beam (LED Reflector Headlamp) LED (Serviced At An Authorized Dealer)
Low & High Beam (LED Projector Headlamp) LED (Serviced At An Authorized Dealer)
Turn Signal / Front Position (Halogen Reflector Headlamp) 7444NA
Turn Signal / Front Position (LED Headlamps) LED (Serviced at authorized dealer)
Front Side Marker (Halogen Reflector Headlamp) W5W
Front Side Marker (LED Headlamps) LED (Serviced At An Authorized Dealer)

IN CASE OF EMERGENCY 447
Replacing Exterior Bulbs
Base Quad: Low Beam Headlamp, High Beam Headlamp,
Front Park And Turn — If Equipped
Low Beam
1. Open the hood.2. Disconnect and isolate the negative battery cable.
3. Reach into the front wheel house ahead of the front
wheel, remove the fastener, and lift the cover over the
access hole in the front of the wheel house splash shield.
Access to the rear of the lamp can be gained through this
access hole.
Front Fog Lamps (Halogen Reflector Headlamp)
H11LL
Front Fog Lamps (LED Headlamps) LED (Serviced At An Authorized Dealer)
Side Indicators (Front And Side View Mirror) LED (Serviced at authorized dealer)
Base Rear Tail/Turn and Stop Lamp 3157K
Premium Rear Tail/Turn and Stop Lamp LED (Serviced At An Authorized Dealer)
Premium Backup Lamp 7440/W21W
Center High Mounted Stop Lamp (CHMSL) 921
Cab Roof Marker Lamps 194NA
Rear Lamp Bar ID Marker Lamp 194
Side Marker Lamps (Dual Rear Wheels) 194
Backup Lamp 921
Rear License Plate Lamp 194
Exterior Bulbs (Continued) (Sheet 2 of 2)
Bulb Number
6

IN CASE OF EMERGENCY 457
Side Marker Lamps (Dual Rear Wheels) — If Equipped Side Marker Lamp Locations
1. Push rearward on the side marker lamp assembly.
2. Pull the entire assembly from the fender.
3. Turn the socket ¼ turn counterclockwise and remove from assembly to access the bulb.
4. Pull the bulb straight out from socket.
5. Reverse the procedure for installation of the bulbs and housing.FUSES
WARNING!
• When replacing a blown fuse, always use an appro -
priate replacement fuse with the same amp rating as the
original fuse. Never replace a fuse with another fuse of
higher amp rating. Never replace a blown fuse with
metal wires or any other material. Do not place a fuse
inside a circuit breaker cavity or vice versa. Failure to
use proper fuses may result in serious personal injury,
fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is off and that all the other services are switched off and/
or disengaged.
• If the replaced fuse blows again, contact an authorized dealer.
• If a general protection fuse for safety systems (air bag system, braking system), power unit systems (engine
system, transmission system) or steering system blows,
contact an authorized dealer.
6

458 IN CASE OF EMERGENCY
Power Distribution Center
The Power Distribution Center is located in the engine
compartment near the battery. This center contains cartridge
fuses, micro fuses, relays, and circuit breakers. A description
of each fuse and component may be stamped on the insidecover, otherwise the cavity number of each fuse is stamped
on the inside cover that corresponds to the following chart.
Power Distribution Center Location
Cavity Cartridge Fuse Micro Fuse Description
F01 80 Amp Black –Rad Fan Control Module – If Equipped (DS 1500
Only)
F02 60 Amp Yellow –ABS Pump Motor (HD Only)
F03 60 Amp Yellow –Rad Fan – If Equipped
F04 50 Amp Red 400W Inverter – If Equipped (HD Only)
F05 40 Amp Green
50 Amp Red (Special
Services Vehicle (SSV)) –
Compressor For Air Suspension – If Equipped

IN CASE OF EMERGENCY 461
F3130 Amp Pink –Diesel Heater Control – If Equipped (DS 1500
LD Diesel)
F31 20 Amp Blue –Aux App SSV Only - If Equipped
F32 ––Aux Feed, Special Services Vehicle-If Equipped
(DS 1500 Only)
F33 20 Amp Blue –Trans Control Module – If Equipped (HD Only)
Aux Feed, SSV Only (DS 1500 Only)
F34 30 Amp Pink –Vehicle System Interface Module #2 – If
Equipped (HD Only)
SSV (DS 1500 Only)
F35 30 Amp Pink –Sunroof – If Equipped
F36 30 Amp Pink –
Electric Back Light – If Equipped
F37 30 Amp Pink –Fuel Heater #2, Aux Relay 2 – If Equipped (HD
Only)
SSV (DS 1500 Only)
F38 30 Amp Pink –Integrated Trailer Brake Module – If Equipped
(HD Only)
Power Inverter 115V AC – If Equipped (DS 1500
Only)
F39 20 Amp Blue –Power Outlet – SSV Only
F40 –10 Amp Red Ventilated Seats – If Equipped (HD Only)
Cavity
Cartridge Fuse Micro Fuse Description
6

IN CASE OF EMERGENCY 469
JACKING AND TIRE CHANGING NOTE:
If your vehicle is equipped with an air suspension system,
there is a feature which allows the automatic leveling to be
disabled to assist with changing a tire.
This feature can be activated through the Uconnect system.
Refer to “Uconnect Settings” in “Multimedia” for further
information.
WARNING!
• Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack
or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center where
it can be raised on a lift.
• Never start or run the engine while the vehicle is on a jack.
• The jack is designed to be used as a tool for changing tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
6

IN CASE OF EMERGENCY 477
(Continued)
Jacking Instructions
Jack Warning Label
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be raised.
• Apply the parking brake firmly and set the transmis -
sion in PARK.
• Never start or run the engine with the vehicle on a jack.
• Do not let anyone sit in the vehicle when it is on a jack.
• Do not get under the vehicle when it is on a jack. If you need to get under a raised vehicle, take it to a service
center where it can be raised on a lift.
• Only use the jack in the positions indicated and for lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely careful of motor traffic.• To assure that spare tires, flat or inflated, are securelystowed, spares must be stowed with the valve stem
facing the ground.
WARNING! (Continued)
6

482 IN CASE OF EMERGENCY
Dual Rear Wheel Jack Placement
6. Finish tightening the lug nuts. Push down on the lug wrench while at the end of the handle for increased
leverage. Tighten the lug nuts in a star pattern until each
nut has been tightened twice. For the correct lug nut
torque refer to “Torque Specifications” in “Technical
Specifications”. If in doubt about the correct tightness,
have them checked with a torque wrench by an autho -
rized dealer or service station. 7. Install the wheel center cap and remove the wheel blocks.
Do not install chrome or aluminum wheel center caps on
the spare wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. Stow the replaced tire, jack, and tools as previously described.
NOTE:
The bottle jack will not lower by turning the dial (thumb -
wheel) by hand, it may be necessary to use the jack driver in
order to lower the jack
9. Adjust the tire pressure when possible.
NOTE:
Do not oil wheel studs. For chrome wheels, do not substitute
with chrome plated lug nuts.
WARNING!
A loose tire or jack thrown forward in a collision or hard
stop, could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided.

494 IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Then shift back and forth between DRIVE and REVERSE,
while gently pressing the accelerator. Use the least amount ofaccelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
• For trucks equipped with an 8–speed transmission, shifts
between DRIVE and REVERSE can only be achieved at
wheel speeds of 5 mph (8 km/h) or less. Whenever the
transmission remains in NEUTRAL for more than two
seconds, you must press the brake pedal to engage DRIVE
or REVERSE.
• Push the "ESC Off" switch, to place the Electronic Stability Control (ESC) system in "Partial Off" mode, before rocking
the vehicle. Refer to “Electronic Brake Control” in “Safety”
for further information. Once the vehicle has been freed,
push the "ESC Off" switch again to restore "ESC On" mode.
WARNING!
You or others can be badly burned by hot engine coolant
(antifreeze) or steam from your radiator. If you see or
hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to
open a cooling system pressure cap when the radiator or
coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on HOT (H),
and you hear continuous chimes, turn the engine off
immediately and call for service.
WARNING!

Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even failure,
of the axle and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30 seconds continuously
without stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.