key fob Ram 3500 2019 Owner's Manual

2
INTRODUCTION
INTRODUCTION .............................................................. 13
 HOW TO USE THIS MANUAL ....................................... 14
Essential Information .................................................... 14
Symbols ........................................................................... 14
 WARNINGS AND CAUTIONS ....................................... 15
 VAN CONVERSIONS/CAMPERS ................................ 15
 VEHICLE MODIFICATIONS/ALTERATIONS ........... 15
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 16
 KEYS ..................................................................................... 18
Key Fob ........................................................................... 18
 IGNITION SWITCH ......................................................... 25
Keyless Push Button Ignition....................................... 25
 REMOTE START — IF EQUIPPED .................................. 27
How To Use Remote Start ............................................ 27
Remote Start Abort Message........................................ 28
To Enter Remote Start Mode........................................ 28
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................ 29

To Exit Remote Start Mode And Drive The Vehicle ..... 29

Remote Start Comfort Systems — If Equipped......... 29
General Information ..................................................... 29 
SENTRY KEY .......................................................................30
Key Programming ........................................................30
Replacement Keys ........................................................31
General Information .....................................................31
 VEHICLE SECURITY ALARM .......................................32
To Arm The System .......................................................32
To Disarm The System ..................................................32
Rearming Of The System ..............................................33
Security System Manual Override ..............................33
 DOORS .................................................................................33
Manual Door Locks .......................................................33
Power Door Locks — If Equipped .............................35
Power Side Steps — If Equipped ..............................35
Keyless Enter-N-Go — Passive Entry ........................36
Automatic Door Locks — If Equipped .....................39
Child-Protection Door Lock ........................................39
 SEATS ................................................................................40
Manual Front Seat Adjustment....................................41
Manual Rear Seat Adjustment .....................................42
Power Driver Seat Adjustment — If Equipped .........43
Driver Memory Seats — If Equipped .......................45
Heated Seats — If Equipped ........................................49
Ventilated Seats — If Equipped...................................50

18 GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fob
Your vehicle uses a keyless ignition system. The ignition
system consists of a key fob with Remote Keyless Entry
(RKE) and a START/STOP push button ignition system. The
Remote Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature.
NOTE:
The key fob may not be found if it is located next to a mobile
phone, laptop or other electronic device; these devices may
block the key fob’s wireless signal.
The key fob allows you to lock or unlock all doors, tailgate,
and the RamBox (if equipped) as well as activate the Panic
Alarm from distances up to approximately 66 ft (20 m) using
a handheld key fob. The key fob does not need to be pointed
at the vehicle to activate the system.
NOTE:
• In the ON/RUN position, all key fob buttons will workuntil the vehicle reaches 3 mph (5 km/h).
• The key fob should not be placed next to the wireless charging pad (if equipped). Key Fob
In case the ignition switch does not change with the push of
a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring to
the instrument cluster, which will display directions to
follow.
1 — Emergency Key
2 — Unlock
3 — Lock
4 — Remote Start
5 — PANIC

GETTING TO KNOW YOUR VEHICLE 19
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the Emer-
gency Key) against the ENGINE START/STOP button and
push to operate the ignition switch.
To Unlock The Doors And Tailgate
Push and release the unlock button on the key fob once to
unlock the driver’s door. Push the unlock button twice
within five seconds to unlock all doors, the tailgate and the
RamBox (if equipped). The turn signal lights will flash to
acknowledge the unlock signal. The illuminated entry
system will also turn on.
NOTE:
The instrument cluster display or Uconnect Settings are
setup for driver door first, otherwise this will unlock all
doors.
To Lock The Doors And Tailgate
Push and release the lock button on the key fob to lock all
doors, the tailgate, and the RamBox (if equipped). The turn
signal lights will flash and the horn will chirp to acknowl -
edge the signal. Sound Horn With Remote Key Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off.
NOTE:
Pushing the lock button on the key fob while you are in the
vehicle will activate the vehicle security alarm system.
Opening a door with the vehicle security alarm system acti
-
vated will cause the alarm to sound. Push the unlock button
to deactivate the vehicle security alarm system.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push the Panic
button on the key fob. When the Panic Alarm is activated, the
turn signals will flash, the horn will pulse on and off, and the
interior lights will turn on.
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20 GETTING TO KNOW YOUR VEHICLE
The Panic Alarm will stay on for three minutes unless you
turn it off by either pushing the Panic button a second time
or drive the vehicle at a speed of 15 mph (24 km/h) or
greater.
NOTE:
• The interior lights will turn off if you place the ignition inthe ACC or ON/RUN position while the Panic Alarm is
activated. However, the exterior lights and horn will
remain on.
• You may need to be less than 35 ft (11 m) from the vehicle when using the key fob to turn off the Panic Alarm due to
the radio frequency noises emitted by the system.
Air Suspension (Remote Lowering Of The Vehicle) — If
Equipped For easy entry and loading, your vehicle can be
lowered by pushing the key fob air suspension
lowering button two times. When key fob lowering
is requested, the vehicle will send a series of chirps and
flashes to alert the customer that the operation has begun
and will continue these alerts until it successfully lowers. The following conditions must be met for the vehicle to
lower remotely:
• The vehicle must not already be in Entry/Exit (Park) ride
height.
• The vehicle battery must be fully charged.
• All doors must be closed.
• The key fob must be out of the vehicle.
Canceling Remote Lowering
Vehicle lowering can be cancelled at anytime. When vehicle
lowering is canceled, the vehicle will raise up to the next
defined level and lock out the remote lowering feature until
the ignition has been cycled ON/OFF.
To cancel vehicle lowering, push the key fob air suspension
lowering button one time during the lowering process.
When vehicle lowering is canceled, the horn will chirp two
times and the turn signal lamps will flash four times. Once
raising is completed, the horn will chirp one time.
NOTE:
Refer to “Air Suspension System” in “Starting And Oper -
ating” for further information.

GETTING TO KNOW YOUR VEHICLE 21
Replacing The Battery In The Key Fob With Remote
Control
The replacement battery model is one CR2032 battery.
NOTE:
• Perchlorate Material — special handling may apply. Seewww.dtsc.ca.gov/hazardouswaste/perchlorate for
further information.
• Do not touch the battery terminals that are on the back housing or the printed circuit board. 1. Remove the emergency key by pushing and holding the
release button located on the side of the key fob while
pulling the emergency key out with your other hand.
Emergency Key Release button
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22 GETTING TO KNOW YOUR VEHICLE
2. Slightly remove the emergency key from the key fob,approximately 10 mm. The blade of the emergency key
should just become visible.
Emergency Key 3. Holding the key fob with the button side facing down,
use the emergency key to pry up the battery cover until
the cover releases from the key fob housing.
Key Fob Back Cover Removal

GETTING TO KNOW YOUR VEHICLE 23
4. Remove the battery by using the emergency key to prythe battery out of its housing.
Key Fob Battery Removal
NOTE:
When replacing the battery, ensure the + sign on the battery
is facing upward. Avoid touching the new battery with your
fingers. Skin oils may cause battery deterioration. If you
touch a battery, clean it with rubbing alcohol.
5. Replace the battery by pushing the new battery down on an angle toward the top edge of the opening. Then, push
down on the remainder of the battery to lock into place. Key Fob Battery Replacement
6. To assemble the key fob case, line up the top edge of the back cover with the top of the fob, and press the edges
into the interlocking hinges until all edges snap together
with no large visual gaps.
NOTE:
The key fob battery should only be replaced by qualified
technicians. If the battery requires replacement, see an
authorized dealer.
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24 GETTING TO KNOW YOUR VEHICLE
Alternative Back Cover Removal Method:
The back cover of the key fob can also be removed by
inserting the emergency key into the left or right side open
slots, and twisting to pop off the cover.Alternate Key Fob Back Cover Removal Method
NOTE:
The key fob battery should only be replaced by qualified
technicians. If the battery requires replacement, see an
authorized dealer. Programming Additional Key Fobs
Programming the key fob may be performed by an autho
-
rized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it cannot be
repurposed and reprogrammed to another vehicle.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Industry Canada license-exempt RSS standard(s). Operation
is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired opera -
tion.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.

GETTING TO KNOW YOUR VEHICLE 25
IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the ignition switch
with the push of a button as long as the Remote Keyless
Entry key fob is in the passenger compartment.
The Keyless Push Button Ignition has four operating posi-
tions; three of which are labeled and will illuminate when in
position. The three positions are OFF, ACC, and ON/RUN.
The fourth position is START, during start RUN will illumi -
nate.
NOTE:
In case the ignition switch does not change with the push of
a button, the key fob may have a low or dead battery. In this
situation, a back up method can be used to operate the igni -
tion switch. Put the nose side (side opposite of the emer -
gency key) of the key fob against the ENGINE START/STOP
button, with your foot applied on the brake pedal, and push
to operate the ignition switch. Keyless Push Button Ignition
The push button ignition can be placed in the following
modes:
OFF
• The engine is stopped.
• Some electrical devices (e.g. Central locking, alarm, etc.) are still available.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
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26 GETTING TO KNOW YOUR VEHICLE
(Continued)
ACC
• Engine is not started.
• Some electrical devices are available.
RUN
• Driving position.
• All the electrical devices are available.
START
• The engine will start.
The engine only runs in the ON/RUN ignition position or
from a remote start request.
In case the ignition switch does not change with the push of
a button, the key fob may have a low or dead battery. In this
situation, a back up method can be used to operate the igni-
tion switch. Put the nose side (side opposite of the emer -
gency key) of the key fob against the ENGINE START/STOP
button and push to operate the ignition switch.
WARNING!
• When exiting the vehicle, always remove the key fob from the vehicle and lock your vehicle.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children should
be warned not to touch the parking brake, brake pedal
or the gear selector.
• Do not leave the key fob in or near the vehicle, or in alocation accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless
Enter-N-Go in the ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
• Do not leave children or animals inside parked vehicles in hot weather. Interior heat build-up may cause
serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves. Always
remove key fob from the vehicle and lock all doors when
leaving the vehicle unattended.
WARNING! (Continued)