warning Ram 3500 2019 Owner's Manual
[x] Cancel search | Manufacturer: RAM, Model Year: 2019, Model line: 3500, Model: Ram 3500 2019Pages: 696, PDF Size: 13.89 MB
Page 2 of 696

DID_19ps_Ram_Truck_2500-3500_Owner_Manual_EN-US_062218.indd 16/22/18 4:36 PM
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright
© 2019 FCA US LLC
Page 4 of 696

2
INTRODUCTION
INTRODUCTION .............................................................. 13
HOW TO USE THIS MANUAL ....................................... 14
Essential Information .................................................... 14
Symbols ........................................................................... 14
WARNINGS AND CAUTIONS ....................................... 15
VAN CONVERSIONS/CAMPERS ................................ 15
VEHICLE MODIFICATIONS/ALTERATIONS ........... 15
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED...................... 16
KEYS ..................................................................................... 18
Key Fob ........................................................................... 18
IGNITION SWITCH ......................................................... 25
Keyless Push Button Ignition....................................... 25
REMOTE START — IF EQUIPPED .................................. 27
How To Use Remote Start ............................................ 27
Remote Start Abort Message........................................ 28
To Enter Remote Start Mode........................................ 28
To Exit Remote Start Mode Without Driving The
Vehicle ............................................................................ 29
To Exit Remote Start Mode And Drive The Vehicle ..... 29
Remote Start Comfort Systems — If Equipped......... 29
General Information ..................................................... 29
SENTRY KEY .......................................................................30
Key Programming ........................................................30
Replacement Keys ........................................................31
General Information .....................................................31
VEHICLE SECURITY ALARM .......................................32
To Arm The System .......................................................32
To Disarm The System ..................................................32
Rearming Of The System ..............................................33
Security System Manual Override ..............................33
DOORS .................................................................................33
Manual Door Locks .......................................................33
Power Door Locks — If Equipped .............................35
Power Side Steps — If Equipped ..............................35
Keyless Enter-N-Go — Passive Entry ........................36
Automatic Door Locks — If Equipped .....................39
Child-Protection Door Lock ........................................39
SEATS ................................................................................40
Manual Front Seat Adjustment....................................41
Manual Rear Seat Adjustment .....................................42
Power Driver Seat Adjustment — If Equipped .........43
Driver Memory Seats — If Equipped .......................45
Heated Seats — If Equipped ........................................49
Ventilated Seats — If Equipped...................................50
Page 6 of 696

4
CLIMATE CONTROLS ..................................................... 79
Climate Controls Without A Touchscreen
Overview ...................................................................... 79
Climate Controls With A Touchscreen Overview .... 83
Climate Control Functions ........................................... 90
Automatic Temperature Control (ATC) ................... 91
Operating Tips .............................................................. 91
WINDOWS .......................................................................... 94
Power Windows ........................................................... 94
Wind Buffeting .............................................................. 97
POWER SUNROOF — IF EQUIPPED ........................... 97
Single Pane Power Sunroof — If Equipped ............. 97
HOOD ............................................................................. 101
To Open The Hood ..................................................... 101
To Close The Hood...................................................... 102
TAILGATE ......................................................................... 102
Opening ........................................................................ 102
Closing .......................................................................... 103
Bed Step — If Equipped ............................................. 103
GARAGE DOOR OPENER — IF EQUIPPED ............ 104
Before You Begin Programming HomeLink ........... 105
Canadian/Gate Operator Programming ................. 108
Using HomeLink ......................................................... 110
Security ......................................................................... 110
Troubleshooting Tips .................................................. 110
General Information .................................................... 110
INTERNAL EQUIPMENT ...............................................111
Storage ...........................................................................111
Cupholders ..................................................................122
Electrical Power Outlets ............................................124
Power Inverter — If Equipped ................................. 126
Wireless Charging Pad — If Equipped ...................129
Overhead Sunglass Storage........................................130
PICKUP BOX .....................................................................130
Cargo Camera — If Equipped ...................................132
RAMBOX — IF EQUIPPED .............................................134
RamBox Integrated Box Side Storage Bins............... 134
RamBox Safety Warning .............................................137
Bed Divider — If Equipped........................................138
Bed Rail Tie-Down System .......................................142
SLIDE-IN CAMPERS .......................................................144
Camper Applications ..................................................144
EASY-OFF TAILGATE ....................................................144
Disconnecting The Rear Camera And Remote
Keyless Entry ................................................................144
Removing The Tailgate ...............................................146
Locking Tailgate........................................................... 146
TRI-FOLD TONNEAU COVER — IF EQUIPPED ....... 147
Tri-Fold Tonneau Cover Removal.............................147
Tri-Fold Tonneau Cover Installation ........................ 153
Tri-Fold Tonneau Cover Cleaning ............................159
Page 7 of 696

5
GETTING TO KNOW YOUR INSTRUMENT
PANEL
BASE / MIDLINE INSTRUMENT CLUSTER .............. 160
Base / Midline Instrument Cluster Descriptions.... 161
PREMIUM INSTRUMENT CLUSTER ........................... 163
Premium Instrument Cluster Descriptions ............. 164
INSTRUMENT CLUSTER DISPLAY ............................. 165
Instrument Cluster Display Controls ....................... 165
Oil Life Reset ............................................................... 167
Display Menu Items .................................................... 169
Battery Saver On/Battery Saver Mode Message —
Electrical Load Reduction Actions —
If Equipped ................................................................ 177
WARNING LIGHTS AND MESSAGES ........................ 179
Red Warning Lights .................................................... 179
Yellow Warning Lights............................................... 184
Yellow Indicator Lights .............................................. 188
Green Indicator Lights ................................................ 190
White Indicator Lights ................................................ 191
Blue Indicator Lights ................................................... 192
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 192
Onboard Diagnostic System (OBD II)
Cybersecurity ............................................................... 193
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ..................................................................... 193
SAFETY
SAFETY FEATURES .........................................................195
Anti-Lock Brake System (ABS) ................................. 195
Electronic Brake Control System ..............................196
AUXILIARY DRIVING SYSTEMS ..................................208
Blind Spot Monitoring (BSM) — If Equipped ........208
Forward Collision Warning (FCW) With Mitigation —
If Equipped ...................................................................216
Tire Pressure Monitoring System (TPMS) ..............220
OCCUPANT RESTRAINT SYSTEMS ...........................230
Occupant Restraint Systems Features ......................230
Important Safety Precautions.....................................230
Seat Belt Systems .........................................................231
Supplemental Restraint Systems (SRS).....................245
Child Restraints ..........................................................258
Transporting Pets ......................................................286
SAFETY TIPS ...................................................................286
Transporting Passengers ............................................286
Exhaust Gas ..............................................................286
Safety Checks You Should Make Inside The
Vehicle ..........................................................................287
Periodic Safety Checks You Should Make Outside
The Vehicle ...................................................................289
Page 9 of 696

7
WINCH USAGE — POWER WAGON ONLY
(IF EQUIPPED) ................................................................. 337
Things To Know Before Using Your Winch ............ 337
Understanding The Features Of Your Winch ......... 339
Winch Accessories ...................................................... 341
Operating Your Winch .............................................. 341
Rigging Techniques .................................................... 352
FUEL SAVER TECHNOLOGY — IF EQUIPPED ........ 354
SPEED CONTROL ........................................................... 354
To Activate ................................................................... 355
To Set A Desired Speed .............................................. 355
To Vary The Speed Setting ......................................... 355
To Accelerate For Passing ......................................... 356
To Resume Speed ........................................................ 357
To Deactivate................................................................ 357
ADAPTIVE CRUISE CONTROL (ACC) —
IF EQUIPPED .................................................................. 357
Adaptive Cruise Control (ACC) Operation............. 359
Activating Adaptive Cruise Control (ACC) ............ 360
To Activate/Deactivate .............................................. 360
To Set A Desired ACC Speed..................................... 361
To Cancel ...................................................................... 362
To Turn Off................................................................... 362
To Resume .................................................................... 362
To Vary The Speed Setting .........................................363
Setting The Following Distance In ACC ..................364
Overtake Aid ................................................................367
ACC Operation At Stop ..............................................367
Adaptive Cruise Control (ACC) Menu.....................368
Display Warnings And Maintenance .......................369
Precautions While Driving With ACC .....................371
General Information ....................................................375
Normal (Fixed Speed) Cruise Control Mode...........376
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ...................................................................379
ParkSense Sensors........................................................379
ParkSense Warning Display.......................................380
ParkSense Display .......................................................380
Enabling And Disabling ParkSense ..........................385
Service The ParkSense Rear Park Assist System .....385
Cleaning The ParkSense System................................386
ParkSense System Usage Precautions.......................386
Page 10 of 696

8
PARKSENSE FRONT AND REAR PARK ASSIST ..... 387
ParkSense Sensors ....................................................... 388
ParkSense Warning Display ...................................... 388
ParkSense Display ....................................................... 389
Enabling And Disabling Front And/Or Rear
ParkSense ...................................................................... 394
Service The ParkSense Front/Rear Park Assist
System ........................................................................... 394
Cleaning The ParkSense System ............................... 395
ParkSense System Usage Precautions ...................... 395
PARKVIEW REAR BACK UP CAMERA ................. 397
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ................................................................... 401
REFUELING THE VEHICLE — GAS ENGINE .......... 408
Loose Fuel Filler Cap Message ................................. 410
VEHICLE LOADING .................................................... 410
Gross Vehicle Weight Rating (GVWR) .................... 410
Payload.......................................................................... 410
Gross Axle Weight Rating (GAWR) ......................... 410
Tire Size......................................................................... 410
Rim Size ........................................................................ 410
Inflation Pressure......................................................... 410
Curb Weight ................................................................. 411
Loading ......................................................................... 411
TRAILER TOWING ........................................................411
Common Towing Definitions ....................................412
Trailer Hitch Type and Maximum Trailer
Weight ...........................................................................417
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .........................................................418
Trailer And Tongue Weight .....................................418
Towing Requirements ................................................418
Towing Tips .................................................................426
SNOWPLOW .................................................................... 427
2500/3500 Models Only..............................................427
RECREATIONAL TOWING (BEHIND MOTORHOME,
ETC.) ...................................................................................430
Towing This Vehicle Behind Another Vehicle ........430
Recreational Towing — Two-Wheel Drive
Models ...........................................................................431
Recreational Towing — Four-Wheel Drive
Models ...........................................................................432
DRIVING TIPS ...................................................................436
Driving On Slippery Surfaces ...................................436
Driving Through Water .............................................437
Off-Road Driving Tips ..............................................438
Page 11 of 696

9
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ............................. 440
ASSIST AND SOS SYSTEM — IF EQUIPPED .............. 441
BULB REPLACEMENT ................................................... 446
Replacement Bulbs ..................................................... 446
Replacing Exterior Bulbs ............................................ 447
FUSES.................................................................................. 457
Power Distribution Center ......................................... 458
JACKING AND TIRE CHANGING .......................... 469
Jack Location ................................................................ 470
Removal Of Jack And Tools ....................................... 470
Removing The Spare Tire ........................................... 473
Preparations For Jacking ............................................ 476
Jacking Instructions ..................................................... 477
To Stow The Flat Or Spare ...................................... 483
Reinstalling The Jack And Tools ............................... 485
Hub Caps/Wheel Covers — If Equipped .............. 487
JUMP STARTING ............................................................ 488
Preparations For Jump Start ...................................... 489
Jump Starting Procedure ............................................ 490
MANUAL PARK RELEASE — 8–SPEED
TRANSMISSION ............................................................... 492
IF YOUR ENGINE OVERHEATS ..................................493
FREEING A STUCK VEHICLE ......................................494
TOWING A DISABLED VEHICLE ...............................495
Two-Wheel Drive Models .......................................... 497
Four-Wheel Drive Models .......................................... 497
Emergency Tow Hooks — If Equipped....................498
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................498
EVENT DATA RECORDER (EDR)................................. 498
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ............................................499
Maintenance Plan ........................................................500
Heavy Duty Use Of The Vehicle ...............................503
ENGINE COMPARTMENT .......................................... 504
6.4L Engine ..................................................................504
Checking Oil Level — Gas Engine ...........................505
Adding Washer Fluid ................................................505
Maintenance-Free Battery .......................................... 506
Page 13 of 696

11
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ............................................... 564
Vehicle Identification Number ................................. 564
BRAKE SYSTEM ............................................................... 565
Hydraulic Brake Assist — 2500/3500 Models Only
(Except Power Wagon) ............................................... 565
WHEEL AND TIRE TORQUE SPECIFICATIONS ..... 565
Torque Specifications ................................................ 565
FUEL REQUIREMENTS .............................................. 567
6.4L Engine ................................................................... 567
Reformulated Gasoline .......................................... 568
Materials Added To Fuel .......................................... 568
Gasoline/Oxygenate Blends .................................... 568
Do Not Use E-85 In Non-Flex Fuel Vehicles............ 569
CNG And LP Fuel System Modifications ................ 569
MMT In Gasoline......................................................... 569
Fuel System Cautions.................................................. 570
Carbon Monoxide Warnings ................................... 570
FLUID CAPACITIES .................................................... 571
FLUIDS AND LUBRICANTS ......................................... 572
Engine ........................................................................... 572
Chassis ........................................................................ 574
MULTIMEDIA
UCONNECT SYSTEMS ................................................... 575
DRAG & DROP MENU BAR .........................................575
CYBERSECURITY ............................................................ 576
UCONNECT SETTINGS .................................................578
Uconnect 3 Settings .....................................................578
Uconnect 4/4C/4C NAV Settings.............................597
Uconnect 4C NAV With 12–inch Display
Settings ..........................................................................621
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED ...................................................................642
Radio Operation........................................................... 642
Media Mode..................................................................642
IPOD/USB/MP3 CONTROL — IF EQUIPPED ........643
RADIO OPERATION AND MOBILE PHONES .........647
Regulatory And Safety Information .........................648
Page 15 of 696

13
INTRODUCTION
INTRODUCTION
Dear Customer, congratulations on selecting your new
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and
perform tasks that are not intended for conventional
passenger vehicles. It handles and maneuvers differently
from many passenger vehicles both on-road and off-road, so
take time to become familiar with your vehicle. If equipped,
the two-wheel drive version of this vehicle was designed for
on-road use only. It is not intended for off-road driving or
use in other severe conditions suited for a four-wheel drive
vehicle. Before you start to drive this vehicle, read the
Owner’s Manual. Be sure you are familiar with all vehicle
controls, particularly those used for braking, steering, trans -
mission, and transfer case shifting. Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience. When driving off-road, or
working the vehicle, don’t overload the vehicle or expect the
vehicle to overcome the natural laws of physics. Always
observe federal, state, provincial and local laws wherever
you drive. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or
a collision. Refer to the “Driving Tips” in “Starting and Oper
-
ating” for further information.
This Owner’s Manual has been prepared with the assistance
of service and engineering specialists to acquaint you with
the operation and maintenance of your vehicle. It is supple -
mented by Warranty Information, and customer oriented
documents. In the attached Warranty Booklet you will find a
description of the services that FCA offers to its customers,
the Warranty Certificate and the details of the terms and
conditions for maintaining its validity. Please take the time
to read all of these publications carefully before driving your
vehicle for the first time. Following the instructions, recom -
mendations, tips, and important warnings in this manual
will help assure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa -
tion, that may or may not be applicable to your vehicle, will
1
Page 16 of 696

14 INTRODUCTION
be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use
your vehicle in the best possible way. FCA aims at a constant
improvement of the vehicles produced. For this reason, it
reserves the right to make changes to the model described for
technical and/or commercial reasons. For further informa-
tion, contact an authorized dealer.
If applicable, refer to the Owner’s Manual Supplement for
related information.
NOTE:
After reviewing the Owner’s Information, it should be stored
in the vehicle for convenient referencing, and remain with
the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained techni -
cians and genuine MOPAR® parts, and cares about your
satisfaction.HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustrations
may differ from your vehicle's equipment.
The detailed index at the back of this Owner's Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose
symbols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further infor -
mation on the symbols used in your vehicle.