light Ram 3500 2020 Owner's Manual
[x] Cancel search | Manufacturer: RAM, Model Year: 2020, Model line: 3500, Model: Ram 3500 2020Pages: 568
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CUSTOMER ASSISTANCE549
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
IN MEXICO CONTACT
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special TDD (Telecommunication Devices for
the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has
access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate
with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after the manufacturer's
New Vehicle Limited Warranty expires. The
Mopar Vehicle Protection plans are the ONLY
vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide additional protection beyond your vehicle’s
warranty. If you purchased a Mopar Vehicle
Protection Plan, you will receive Plan Provisions
and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the manufacturer's Service
Contract National Customer Hotline at
1-800-521-9922 (Canadian residents, call
(800) 465-2001 English / (800) 387-9983
French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience. You will be pleased
with their sincere efforts to resolve any warranty
issues or related concerns.
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552
INDEX
A
Adaptive Cruise Control (ACC)
(Cruise Control)
.............................................. 282Adding Engine Coolant (Antifreeze)............... 418Adding Fuel.......................................... 319, 320Additives, Fuel............................................... 454AdjustDown........................................................... 35Forward....................................................... 35Rearward..................................................... 35Up................................................................ 35Adjustable Pedals............................................ 42Air BagAir Bag Operation...................................... 185Air Bag Warning Light................................ 182Enhanced Accident Response......... 189, 384Event Data Recorder (EDR)....................... 384If Deployment Occurs................................ 188Knee Impact Bolsters................................ 185Maintaining Your Air Bag System.............. 190Maintenance............................................. 190Redundant Air Bag Warning Light.............183Transporting Pets...................................... 209Air Bag Light............................... 130, 182, 210Air Cleaner, Engine (Engine Air
Cleaner Filter)...................................... 403, 425
Air Conditioner Maintenance........................ 405Air Conditioner Refrigerant.................. 405, 406Air Conditioner System................................. 405Air Conditioning......................................... 57, 67Air Conditioning Filter..............................69, 406Air Conditioning System................................... 67Air Conditioning, Operating Tips....................... 68Air Filter........................................................ 403Air PressureTires......................................................... 436AlarmPanic........................................................... 15Security Alarm....................................25, 132Alterations/ModificationsVehicle......................................................... 12Android Auto................................................. 545Antifreeze (Engine Coolant)................. 418, 459Capacites................................................. 460Disposal................................................... 420Anti-Lock Brake System (ABS)...................... 144Anti-Lock Warning Light................................ 137Apple CarPlay................................................ 546Assist, Hill Start............................................. 151Audio Systems (Radio).................................. 467Auto Down Power Windows............................. 70Automatic Door Locks...................................... 30
Automatic Headlights.......................................50Automatic Tailgate Release.............................74Automatic Temperature Control (ATC)..............67Automatic Transmission....................... 235, 424Adding Fluid.............................................. 424Fluid And Filter Change............................. 424Fluid Change............................................. 424Fluid Level Check............................. 422, 423Fluid Type............................... 422, 463, 466Shifting..................................................... 239Special Additives...................................... 422Automatic Transmission Limp Home Mode... 238AUX Camera......................................... 311, 318Auxiliary Driving Systems.............................. 153Axle Fluid.....................................424, 463, 466Axle Lubrication............................................ 424
B
Back-Up......................................................... 309Back-Up Camera........................................... 309Bar, Stabilizer/Sway System......................... 260Battery................................................. 132, 400Blanket..................................................... 225Charging System Light.............................. 132Keyless Key Fob Replacement....................15Battery Saver Feature......................................53
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553
Belts, Seat
..................................................... 210Blind Spot Monitoring.................................... 153Body Builders Guide........................................ 12Body Mechanism Lubrication........................ 414B-Pillar Location............................................. 433Brake Assist System...................................... 145Brake Control System.................................... 145Brake Fluid.......................................... 421, 463Brake System...................................... 421, 452Fluid Check............................................... 421Master Cylinder......................................... 421Parking...................................................... 231Warning Light............................................ 131Brake/Transmission Interlock....................... 235Bulb Replacement......................................... 351Bulbs, Light.......................................... 212, 351
C
Cab Top Clearance Lights.............................. 357Camera.......................................................... 309Camera, AUX........................................ 311, 318Camera, Rear...................................... 309, 312Camper............................................................ 98Capacities, Antifreeze (Engine Coolant)......... 460Capacities, Fluid.................................. 459, 460Caps, Filler Oil (Engine)...................................... 396, 402Radiator (Coolant Pressure)...................... 419Car Washes................................................... 448Carbon Monoxide Warning.................. 209, 456
Cargo Light....................................................... 52Cellular Phone.............................................. 540Center High Mounted Stop Light................... 356Center Seat Storage Compartment.................. 81Charge Air Cooler.......................................... 421Chart, Tire Sizing........................................... 430Check Engine Light (Malfunction
Indicator Light).............................................. 143Checking Your Vehicle For Safety................. 209Checks, Safety.............................................. 209Child Restraint.............................................. 191Child RestraintsBooster Seats........................................... 194Child Seat Installation..................... 202, 204How To Stow An unused ALR Seat Belt.... 201Infant And Child Restraints....................... 192Locating The LATCH Anchorages.............. 199Lower Anchors And Tethers For Children.. 195Older Children And Child Restraints......... 193Seating Positions...................................... 195Clean Air Gasoline......................................... 454CleaningWheels..................................................... 442Climate Control................................................ 57Automatic.................................................... 61Manual........................................................ 57Cold Weather Operation............................... 217Compact Spare Tire...................................... 441Contract, Service.......................................... 549Cooling Pressure Cap (Radiator Cap)............ 419
Cooling System............................................. 417Adding Coolant (Antifreeze)...................... 418Coolant Level................................... 418, 420Cooling Capacity.............................. 459, 460Disposal Of Used Coolant......................... 420Drain, Flush, And Refill............................. 418Inspection................................................. 420Points To Remember................................ 420Pressure Cap............................................ 419Radiator Cap............................................. 419Selection Of Coolant (Antifreeze).... 418, 459, 461, 464Corrosion Protection..................................... 447Cruise Control (Speed Control)............. 280, 282Cruise Light................................................... 141Cupholders.......................................................86Customer Assistance.................................... 548Cybersecurity................................................ 467
D
Daytime Running Lights...................................49Dealer Service............................................... 401Defroster, Rear Window...................................57Defroster, Windshield............................ 57, 210Delay (Intermittent) Wipers..............................55Diagnostic System, Onboard......................... 142Diesel Exhaust Brake.................................... 232Diesel Fuel.................................................... 456Diesel Fuel Requirements............................. 456
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554 Diesel Fuel System, Re-Priming
..................... 412Differential, Limited Slip................................ 270Disabled Vehicle Towing................................ 381Disposal Antifreeze (Engine Coolant)....................... 420Do Not Disturb............................................... 545Door Ajar........................................................ 133Door Ajar Light............................................... 133Door LocksAutomatic.................................................... 30Doors............................................................... 26Draining Fuel/Water Separator Filter............ 409Driver’s Seat Back Tilt..................................... 33DrivingOff-Pavement............................................ 261Off-Road.................................................... 261Through Flowing, Rising, Or Shallow Standing Water..................................... 343Dual Rear Wheels................................ 445, 452
E
Electric Brake Control System....................... 145Anti-Lock Brake System............................. 144Electronic Roll Mitigation................. 149, 153Electrical Power Outlets................................... 86Electronic Range Select (ERS)............. 238, 243Electronic Stability Control (ESC)...................146Electronic Throttle Control Warning Light...... 132Electronically Shifted Transfer Case.... 246, 250Emergency Braking........................................ 231
Emergency, In Case OfFreeing Vehicle When Stuck..................... 380Hazard Warning Flasher........................... 346Jump Starting........................................... 375Emission Control System Maintenance........ 143Engine......................................... 396, 397, 398Air Cleaner................................................ 403Block Heater.................................... 220, 229Break-In Recommendations..................... 230Compartment.................................. 397, 398Compartment Identification...................... 396Coolant (Antifreeze)......................... 461, 464Exhaust Gas Caution....................... 209, 456Fails To Start............................................ 216Flooded, Starting...................................... 216Fuel Requirements.......................... 454, 459Identifcation.................................... 397, 398Idling........................................................ 226Jump Starting........................................... 375Oil..................................401, 459, 461, 464Oil Filler Cap.................................... 396, 402Oil Filter.................................................... 403Oil Reset................................................... 115Oil Selection.................................... 401, 459Oil Synthetic............................................. 403Overheating.............................................. 379Runaway................................................... 319Starting..................................................... 214Engine Oil Viscosity....................................... 402
Enhanced Accident Response Feature...189, 384
Entry System, Illuminated................................54Ethanol.......................................................... 454Exhaust Brake............................................... 232Exhaust Gas Cautions.......................... 209, 456Exhaust System..........................209, 416, 425Exterior Lighting...............................................48Exterior Lights........................................ 48, 212
F
FiltersAir Cleaner
................................................ 403Air Conditioning................................. 69, 406Engine Fuel............................................... 409Engine Oil............................... 403, 461, 464Engine Oil Disposal................................... 403FlashersTurn Signals.............................. 51, 141, 212Flash-To-Pass...................................................50Flat Tire Stowage.......................................... 372Fluid Capacities................................... 459, 460Fluid Leaks.................................................... 212Fluid Level ChecksBrake........................................................ 421Fluid, Brake................................................... 463Fluids And Lubricants........................... 461, 464Fog Lights.............................................. 51, 355Fold Flat Load Floor.........................................84Fold-Flat Seats.................................................33Forward Collision Warning............................ 160Four Wheel Drive........................................... 246
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555
Four-Way Hazard Flasher
............................... 346Freeing A Stuck Vehicle................................. 380Front Axle (Differential).................................. 424Fuel..................................................... 454, 456Adding............................................. 319, 320Additives................................................... 454Capacity.................................................... 460Clean Air.................................................... 454Diesel.............................................. 456, 464Ethanol...................................................... 454Filler Cap (Gas Cap)................................... 320Filter.......................................................... 409Gasoline.................................................... 454Light.......................................................... 135Materials Added........................................ 454Methanol................................................... 454Octane Rating................................. 454, 461Requirements........................ 454, 456, 459Specifications............................................ 457Tank Capacity............................................ 459Fueling........................................................... 320Fuses............................................................. 358
G
Garage Door Opener (HomeLink).................... 76Gas Cap (Fuel Filler Cap)............................... 320Gasoline, Clean Air........................................ 454Gasoline, Reformulated................................. 454Gauges Voltage...................................................... 223
Gear Ranges................................................. 240Gear Selector Override................................. 377Glass Cleaning.............................................. 451Gross Axle Weight Rating.............................. 326Gross Vehicle Weight Rating......................... 325GuideBody Builders.............................................. 12GVWR............................................................ 324
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
....................... 343Hazard Warning Flashers.............................. 346Head Restraints............................................... 38Head Rests...................................................... 38Headlights.................................................... 353Automatic High Beam.................................. 49Cleaning................................................... 447High Beam................................................... 49Lights On Reminder..................................... 51Passing........................................................ 50Switch.......................................................... 48Heated Mirrors................................................. 46Heater, Engine Block.................................... 229Hill Descent Control...................................... 149Hill Descent Control Indicator....................... 149Hill Start Assist.............................................. 151HitchesTrailer Towing........................................... 329
Hoisting......................................................... 429HomeLink (Garage Door Opener).....................76Hood Prop........................................................74Hood Release...................................................74Hub Caps...................................................... 374
I
Idle-Up Feature............................................. 226Ignition.............................................................17Switch..........................................................17Illuminated Entry..............................................54In Vehicle HelpVehicle User Guide......................................13Inside Rearview Mirror.................... 42, 43, 346Instrument Cluster............................... 110, 112Descriptions.............................................. 141Display...................................................... 113Engine Oil Reset....................................... 115Instrument Panel Lens Cleaning................... 451Integrated Trailer Brake Control.................... 332Interior Appearance Care.............................. 450Interior Lights...................................................53Intermittent Wipers (Delay Wipers)..................55Intervention Regeneration Strategy..... 125, 413Introduction.....................................................11Inverter Outlet (115V)......................................88iPod/USB/MP3 Control................................. 53811
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556 J
Jack Location
................................................. 365Jump Starting................................................ 375
K
Key Fob Panic Alarm
................................................. 15Programming Additional Key Fobs....... 16, 24Key Fob Battery Service (Remote
Keyless Entry).................................................. 15
Key Fob Programming (Remote Keyless Entry).. 16
Keyless Enter-N-Go........................28, 214, 218Lock The Vehicle’s Doors....... 476, 494, 514Passive Entry............................................... 28Passive Entry Programming............. 494, 514Keys................................................................. 14Replacement............................................... 24
L
Lane Change And Turn Signals........................ 51Lane Change Assist......................................... 52LaneSense.................................................... 306Latches.......................................................... 212Hood........................................................... 74Lead Free Gasoline........................................ 454Leaks, Fluid................................................... 212Life Of Tires................................................... 439Light Bulbs........................................... 212, 351
Lights............................................................ 212Air Bag.................................... 130, 182, 210Automatic High Beam.................................. 49Brake Assist Warning............................... 148Brake Warning.......................................... 131Bulb Replacement.................................... 351Cab Top Clearance................................... 357Cargo........................................................... 52Center Mounted Stop............................... 356Courtesy/Reading....................................... 53Cruise....................................................... 141Daytime Running......................................... 49
Electronic Stability Program(ESP) Indicator... 132
Exterior...............................................48, 212Fog........................................................... 355Four Wheel Drive Indicator....................... 255Hazard Warning Flasher........................... 346Headlights............................................ 48, 50High Beam................................................... 49Hill Descent Control Indicator................... 149Illuminated Entry......................................... 54Interior......................................................... 53Lights On Reminder..................................... 51Low Fuel................................................... 135Malfunction Indicator (Check Engine)....... 133Park.......................................................... 140Passing........................................................ 50Seat Belt Reminder.................................. 130Security Alarm.......................................... 132Service..................................................... 351
Side Marker.............................................. 357Traction Control........................................ 148Transfer Case........................................... 255Turn Signals............51, 141, 212, 353, 355Warning Instrument Cluster Descriptions................................ 132, 141Limited-Slip Differential....................... 270, 424Load Shed Battery Saver Mode..................... 129Load Shed Battery Saver On......................... 129Load Shed Electrical Load Reduction........... 129Load Shed Intelligent Battery Sensor............ 129Loading Vehicle............................................. 324Tires.......................................................... 433LocksAutomatic Door............................................30Child Protection...........................................30Power Door..................................................27Low Tire Pressure System............................. 163Lubrication, Body.......................................... 414Lug Nuts/Bolts.............................................. 452
M
Maintenance....................................................73Maintenance Free Battery............................ 400Maintenance Plan......................................... 391Maintenance Schedule............... 385, 389, 391Malfunction Indicator Light
(Check Engine)..................................... 133, 143
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Manual Park Release
............................................. 378Service...................................................... 551Media Hub..................................................... 538Memory Seat................................................... 31Memory Settings............................................. 31Methanol....................................................... 454Mirrors............................................................. 42Electric Powered......................................... 44Heated........................................................ 46Memory....................................................... 31Outside........................................................ 44Rearview..................................... 42, 43, 346Trailer Towing.............................................. 46Modifications/AlterationsVehicle........................................................ 12Monitor, Tire Pressure System....................... 163Mopar Parts................................................... 550MP3 Control.................................................. 538Multi-Function Control Lever............................ 48
N
Navigation System (Uconnect GPS)............... 309New Vehicle Break-In Period.......................... 230Noise ControlMaintenance............................................. 425Tampering Prohibited................................ 426Noise Emission Warranty..................... 425, 426
O
Occupant Restraints..................................... 172Octane Rating, Gasoline (Fuel)..................... 454Off-Pavement Driving (Off-Road).......... 261, 344Off-Road Driving (Off-Pavement).......... 261, 344Oil Change Indicator..................................... 390Oil Filter, Change.......................................... 403Oil Filter, Selection........................................ 403Oil Pressure Light.......................................... 132Oil Reset....................................................... 115Oil, Engine................................... 401, 461, 464Capacity........................................... 459, 460Change Interval........................................ 401Dipstick.................................................... 399Disposal................................................... 403Filter....................................... 403, 461, 464Filter Disposal........................................... 403Identification Logo.................................... 402Materials Added To.................................. 403Pressure Warning Light............................ 132Recommendation............................ 401, 459Synthetic.................................................. 403Viscosity.......................................... 402, 459Onboard Diagnostic System.......................... 142Operating Precautions.................................. 142Operator ManualOwner's Manual..................................12, 551Outside Rearview Mirrors................................ 44
Overdrive....................................................... 244Overdrive OFF Switch.................................... 244Overheating, Engine...................................... 379
P
Paint Care..................................................... 447Panic Alarm......................................................15Parking Brake............................................... 231ParkSense System, Rear...................... 296, 301Passive Entry....................................................28Pedals, Adjustable...........................................42Perform Service Indicator, Reset.................. 390Pets............................................................... 209Pickup Box................................................90, 92Pinch Protection...............................................73Placard, Tire And Loading Information.......... 433PowerDistribution Center (Fuses)....................... 358Door Locks...................................................27Mirrors.........................................................44Outlet (Auxiliary Electrical Outlet)..........86, 88Seats...........................................................35Side Steps...................................................27Sliding Rear Window....................................71Steering.......................................................44Sunroof........................................................72Windows......................................................7011
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561
Universal Garage Door Opener (HomeLink)
..... 76Universal Transmitter...................................... 76Unleaded Gasoline........................................ 454Untwisting Procedure, Seat Belt.................... 177USB............................................................... 538Utility Rails, Rear Cargo Area........................... 96
V
Vehicle Identification Number (VIN)............... 452Vehicle Loading................................... 324, 434Vehicle Modifications/Alterations.................... 12Vehicle Storage...................................... 68, 447Vehicle User Guide In Vehicle Help............................................ 13Navigation................................................... 13Operating Instructions................................. 13Searching User Guide.................................. 13Viscosity, Engine Oil....................................... 402Voice Recognition System (VR)...................... 541Voltmeter....................................................... 223
W
Warning Lights (Instrument Cluster
Descriptions)
................................................. 135Warnings And Cautions.................................... 12Warranty Information.................................... 550Washers, Windshield..............................55, 399Washing Vehicle........................................... 448WaterDriving Through........................................ 343Water SeparatorDiesel Fuel................................................ 409Wheel And Wheel Tire Care.......................... 442Wheel And Wheel Tire Trim........................... 442Wheel Covers................................................ 374Winch............................................................ 271Accessories.............................................. 272Operation................................................. 273Rigging Techniques.................................. 279Usage....................................................... 271Wind Buffeting.......................................... 71, 73
Window Fogging...............................................68Windows..........................................................70Power...........................................................70Rear Sliding.................................................71Reset Auto-Up..............................................71Windshield Defroster.................................... 210Windshield Washers.............................. 55, 399Fluid................................................... 55, 399Windshield Wiper Blades.............................. 414Windshield Wipers...........................................55Wipers Blade Replacement........................... 414Wipers, Intermittent.........................................55Wipers, Rain Sensitive.....................................56Wireless Charging Pad.....................................89
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