steering Ram 3500 2020 Owner's Guide

146SAFETY
(Continued)
If the “Brake System Warning Light” remains on
or comes on while driving, it indicates that the
brake system is not functioning properly and
that immediate service is required. If the “Brake
System Warning Light” does not come on when
the ignition is placed in the ON/RUN mode,
have the light repaired as soon as possible.
Electronic Brake Force Distribution (EBD)
This function manages the distribution of the
braking torque between the front and rear axles
by limiting braking pressure to the rear axle.
This is done to prevent overslip of the rear
wheels to avoid vehicle instability, and to
prevent the rear axle from entering Anti-Lock
Brake System (ABS) before the front axle.
Electronic Stability Control (ESC)
This system enhances directional control and
stability of the vehicle under various driving
conditions. Electronic Stability Control (ESC)
corrects for oversteering or understeering of the
vehicle by applying the brake of the appropriate
wheel(s) to assist in counteracting the oversteer
or understeer condition. Engine power may also
be reduced to help the vehicle maintain the
desired path.ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.

Oversteer — when the vehicle is turning
more than appropriate for the steering
wheel position.
Understeer — when the vehicle is turning
less than appropriate for the steering wheel
position.

The “ESC Activation/Malfunction Indicator
Light” located in the instrument cluster will start
to flash as soon as the ESC system becomes
active. The “ESC Activation/Malfunction
Indicator Light” also flashes when the TCS is
active. If the “ESC Activation/Malfunction
Indicator Light” begins to flash during
acceleration, ease up on the accelerator and
apply as little throttle as possible. Be sure to
adapt your speed and driving to the prevailing
road conditions.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase
the traction afforded by prevailing road
conditions. ESC cannot prevent accidents,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of
vehicle control due to inappropriate driver
input for the conditions. Only a safe, atten -
tive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reck -
less or dangerous manner which could
jeopardize the user’s safety or the safety of
others.

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SAFETY147
ESC Operating Modes
NOTE:
Depending upon model and mode of operation,
the ESC system may have multiple operating
modes. ESC On
This is the normal operating mode for the ESC.
Whenever the vehicle is started, the ESC system
will be in this mode. This mode should be used
for most driving conditions. Alternate ESC
modes should only be used for specific reasons
as noted in the following paragraphs.
Partial Off
The “Partial Off” mode is intended for times
when a more spirited driving experience is
desired. This mode may modify TCS and ESC
thresholds for activation, which allows for more
wheel spin than normally allowed. This mode
may be useful if the vehicle becomes stuck.
To enter the “Partial Off” mode, momentarily
push the “ESC OFF” switch and the “ESC OFF
Indicator Light” will illuminate. To turn the ESC
on again, momentarily push the “ESC OFF”
switch and the “ESC OFF Indicator Light” will
turn off.
NOTE:
For vehicles with multiple partial ESC modes, a
momentary button push will toggle the ESC
mode. Multiple momentary button pushes may
be required to return to ESC On.
Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle,
and may negatively affect the performance
of the ESC system. Changes to the steering
system, suspension, braking system, tire
type and size or wheel size may adversely
affect ESC performance. Improperly
inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle
modification or poor vehicle maintenance
that reduces the effectiveness of the ESC
system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING!
(Continued)
WARNING!
When in “Partial Off” mode, the TCS func -
tionality of ESC, (except for the limited slip
feature described in the TCS section), has
been disabled and the “ESC Off Indicator
Light” will be illuminated. When in “Partial
Off” mode, the engine power reduction
feature of TCS is disabled, and the
enhanced vehicle stability offered by the
ESC system is reduced.
Trailer Sway Control (TSC) is disabled when
the ESC system is in the “Partial Off” mode.
4

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SAFETY149
to flash during acceleration, ease up on the
accelerator and apply as little throttle as
possible. Be sure to adapt your speed and
driving to the prevailing road conditions.
NOTE:
The “ESC Activation/Malfunction Indicator
Light” and the “ESC OFF Indicator Light”
come on momentarily each time the ignition
is placed in the ON position.
Each time the ignition is placed in the ON
position, the ESC system will be on even if it
was turned off previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive
following the maneuver that caused the ESC
activation.
The “ESC OFF Indicator Light”
indicates the customer has elected to
have the Electronic Stability Control
(ESC) in a reduced mode.
Electronic Roll Mitigation (ERM)
This system anticipates the potential for wheel
lift by monitoring the driver’s steering wheel
input and the speed of the vehicle. When
Electronic Roll Mitigation (ERM) determines
that the rate of change of the steering wheel
angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will
occur. ERM can only reduce the chance of
wheel lift occurring during severe or evasive
driving maneuvers; it cannot prevent wheel lift
due to other factors, such as road conditions,
leaving the roadway, or striking objects or other
vehicles.
NOTE:
ERM is disabled anytime the ESC is in “Full Off”
mode (if equipped). Refer to “Electronic Stability
Control (ESC)” in this section for a complete
explanation of the available ESC modes.
Hill Descent Control (HDC) — If Equipped
Hill Descent Control (HDC) is intended for low
speed off road driving while in 4L Range. HDC
maintains vehicle speed while descending hills
during various driving situations. HDC controls
vehicle speed by actively controlling the brakes.
WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence
the chance that wheel lift or rollover may
occur. ERM cannot prevent all wheel lift or roll
overs, especially those that involve leaving
the roadway or striking objects or other
vehicles. The capabilities of an
ERM-equipped vehicle must never be
exploited in a reckless or dangerous manner
which could jeopardize the user's safety or
the safety of others.
4

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152SAFETY
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, proceed as follows:
If disabling HSA using your instrument cluster
display, refer to “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel”
for further information.
If disabling HSA using Uconnect Settings,
refer to “Uconnect Settings” in “Multimedia”
for further information.
For vehicles not equipped with an instrument
cluster display, perform the following steps:

1. Center the steering wheel (front wheels pointing straight forward).

2. Shift the transmission into PARK.
3. Apply the parking brake.
4. Start the engine.
5. Rotate the steering wheel slightly more than one-half turn to the left.
6. Push the “ESC OFF” button located in the lower switch bank below the climate control
four times within 20 seconds. The “ESC OFF
Indicator Light” should turn on and turn off
two times.
7. Rotate the steering wheel back to center and then an additional slightly more than
one-half turn to the right.
8. Place the ignition in the OFF mode and then back to ON. If the sequence was completed
properly, the “ESC OFF Indicator Light” will blink several times to confirm HSA is
disabled.
9. Repeat these steps if you want to return this feature to its previous setting.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA
is not a substitute for active driving
involvement. It is always the driver’s
responsibility to be attentive to distance to
other vehicles, people, and objects, and most
importantly brake operation to ensure safe
operation of the vehicle under all road
conditions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these
warnings can result in a collision or serious
personal injury.
WARNING!

If you use a trailer brake controller with your
trailer, the trailer brakes may be activated
and deactivated with the brake switch. If so,
there may not be enough brake pressure to
hold both the vehicle and the trailer on a hill
when the brake pedal is released. In order to
avoid rolling down an incline while resuming
acceleration, manually activate the trailer
brake or apply more vehicle brake pressure
prior to releasing the brake pedal.

HSA is not a parking brake. Always apply
the parking brake fully when exiting your
vehicle. Also, be certain to place the trans -
mission in PARK.
Failure to follow these warnings can result
in a collision or serious personal injury.

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SAFETY161
braking but has not applied sufficient brake
force, the system will compensate and provide
additional brake force as required. When towing
a trailer, the system will also respond to activate
the trailer brakes (if equipped).
If a FCW with Mitigation event begins at a speed
below 32 mph (52 km/h), the system may
provide the maximum braking possible to miti -
gate the potential forward collision. If the
Forward Collision Warning with Mitigation event
stops the vehicle completely, the system will
hold the vehicle at standstill for two seconds
and then release the brakes.

FCW Message

When the system determines a collision with
the vehicle in front of you is no longer probable,
the warning message will be deactivated. NOTE:
The minimum speed for FCW activation is
3 mph (5 km/h).
The FCW alerts may be triggered on objects
other than vehicles such as guard rails or
sign posts based on the course prediction.
This is expected and is a part of normal FCW
activation and functionality.
It is unsafe to test the FCW system. To
prevent such misuse of the system, after four
Active Braking events within a key cycle, the
Active Braking portion of FCW will be deacti
-
vated until the next key cycle.
The FCW system is intended for on-road use
only. If the vehicle is taken off-road, the FCW
system should be deactivated to prevent
unnecessary warnings to the surroundings.
FCW may not react to irrelevant objects such
as overhead objects, ground reflections,
objects not in the path of the vehicle,
stationary objects that are far away,
oncoming traffic, or leading vehicles with the
same or higher rate of speed.
FCW will be disabled like ACC, with the
unavailable screens.
During a FCW event when towing a trailer,
your Electronic Brake system will respond, to
activate the trailer brakes (if equipped).
Turning FCW On or Off
The FCW button is located in the Uconnect
display in the control settings. Refer to
“Uconnect Settings” in “Multimedia” for further
information.
To turn the FCW system on, press the forward
collision button once.
To turn the FCW system off, press the forward
collision button once.
WARNING!
Forward Collision Warning (FCW) is not
intended to avoid a collision on its own, nor
can FCW detect every type of potential
collision. The driver has the responsibility to
avoid a collision by controlling the vehicle via
braking and steering. Failure to follow this
warning could lead to serious injury or death.
4

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182SAFETY
SUPPLEMENTAL RESTRAINT SYSTEMS
(SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
The air bag system must be ready to protect you
in a collision. The Occupant Restraint Controller
(ORC) monitors the internal circuits and
interconnecting wiring associated with the
electrical Air Bag System Components. Your
vehicle may be equipped with the following Air
Bag System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors — If Equipped
Seat Belt Pretensioners
Seat Track Position Sensors
Air Bag Warning Light
The Occupant Restraint Controller
(ORC) monitors the readiness of the
electronic parts of the air bag system
whenever the ignition switch is in the
START or ON/RUN position. If the ignition switch
is in the OFF position or in the ACC position, the
air bag system is not on and the air bags will not
inflate. The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes
disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is first in the ON/RUN position. After the
self-check, the Air Bag Warning Light will turn
off. If the ORC detects a malfunction in any part
of the system, it turns on the Air Bag Warning
Light, either momentarily or continuously. A
single chime will sound to alert you if the light
comes on again after initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the ON/RUN position.
Failure to replace the seat belt assembly
could increase the risk of injury in colli
-
sions.
Do not use the Automatic Locking Mode to
restrain occupants who are wearing the
seat belt or children who are using booster
seats. The locked mode is only used to
install rear-facing or forward-facing child
restraints that have a harness for
restraining the child.
WARNING! (Continued)

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SAFETY183
(Continued)
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning
Light is detected, which could affect
the Supplemental Restraint System
(SRS), the Redundant Air Bag Warning
Light will illuminate on the instrument panel.
The Redundant Air Bag Warning Light will stay
on until the fault is cleared. In addition, a single
chime will sound to alert you that the
Redundant Air Bag Warning Light has come on
and a fault has been detected. If the Redundant
Air Bag Warning Light comes on intermittently or
remains on while driving have an authorized
dealer service the vehicle immediately.
For additional information regarding the
Redundant Air Bag Warning Light refer to
“Getting To Know Your Instrument Panel”
section of this manual.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
The passenger front air bag is mounted in the instrument panel, above the glove
compartment. The words “SRS AIRBAG” or
“AIRBAG” are embossed on the air bag covers.

Front Air Bag/Knee Bolster Locations

WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.
1 — Driver And Passenger Front Air Bags
2 — Driver And Passenger Knee Impact Bolsters
WARNING!
Being too close to the steering wheel or
instrument panel during front air bag
deployment could cause serious injury,
including death. Air bags need room to
inflate. Sit back, comfortably extending
your arms to reach the steering wheel or
instrument panel.
4

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184SAFETY
(Continued)
Driver And Passenger Front Air Bag
Features
2500 Series Truck
The Advanced Front Air Bag system has
multistage driver and front passenger air bags.
This system provides output appropriate to the
severity and type of collision as determined by
the Occupant Restraint Controller (ORC), which
may receive information from the front impact
sensors (if equipped) or other system
components.The first stage inflator is triggered immediately
during an impact that requires air bag
deployment. A low energy output is used in less
severe collisions. A higher energy output is used
for more severe collisions.
This vehicle may be equipped with a driver and/
or front passenger seat belt buckle switch that
detects whether the driver or front passenger
seat belt is buckled. The seat belt buckle switch
may adjust the inflation rate of the Advanced
Front Air Bags.
This vehicle may be equipped with driver and/or
front passenger seat track position sensors that
may adjust the inflation rate of the Advanced
Front Air Bags based upon seat position.
3500 Series Truck
The Advanced Front Air Bag system has
multistage driver and front passenger air bags.
This system provides output appropriate to the
severity and type of collision as determined by
the Occupant Restraint Controller (ORC), which
may receive information from the front impact
sensors (if equipped) or other system
components.
The first stage inflator is triggered immediately
during an impact that requires air bag
deployment. A low energy output is used in less
severe collisions. A higher energy output is used
for more severe collisions.
This vehicle may be equipped with a driver and/
or front passenger seat belt buckle switch that
detects whether the driver or front passenger
seat belt is buckled. The seat belt buckle switch
may adjust the inflation rate of the Advanced
Front Air Bags.
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
WARNING!
(Continued)
WARNING!

No objects should be placed over or near the
air bag on the instrument panel or steering
wheel because any such objects could cause
harm if the vehicle is in a collision severe
enough to cause the air bag to inflate.
Do not put anything on or around the air bag
covers or attempt to open them manually.
You may damage the air bags and you could
be injured because the air bags may no
longer be functional. The protective covers
for the air bag cushions are designed to open
only when the air bags are inflating.

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SAFETY185
Front Air Bag Operation
Front Air Bags are designed to provide
additional protection by supplementing the seat
belts. Front air bags are not expected to reduce
the risk of injury in rear, side, or rollover
collisions. The front air bags will not deploy in all
frontal collisions, including some that may
produce substantial vehicle damage — for
example, some pole collisions, truck
underrides, and angle offset collisions.
On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration. Because air bag sensors measure vehicle
deceleration over time, vehicle speed and
damage by themselves are not good indicators
of whether or not an air bag should have
deployed.
Seat belts are necessary for your protection in
all collisions, and also are needed to help keep
you in position, away from an inflating air bag.
When the ORC detects a collision requiring the
front air bags, it signals the inflator units. A large
quantity of non-toxic gas is generated to inflate
the front air bags.
The steering wheel hub trim cover and the
upper passenger side of the instrument panel
separate and fold out of the way as the air bags
inflate to their full size. The front air bags fully
inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate
while helping to restrain the driver and front
passenger.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the
knees of the driver and front passenger, and
position the front occupants for improved
interaction with the front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts
even though you have air bags.
WARNING!
(Continued)
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights,
stereos, citizen band radios, etc.4

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188SAFETY
NOTE:

Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.

Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners
should have deployed.

The Side Air Bags and seat belt pretensioners will
not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle experiences
a rollover or near rollover event, and deployment
is appropriate, the rollover sensing system will
deploy the side air bags and seat belt
pretensioners on both sides of the vehicle.

The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors — If Equipped
Seat Belt Pretensioners
Seat Track Position Sensors
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not perma -
nent and normally heal quickly. However, if
you haven’t healed significantly within a few
days, or if you have any blistering, see your
doctor immediately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a
normal by-product of the process that gener -
ates the non-toxic gas used for air bag infla -
tion. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or

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