transmission Ram 3500 2020 Owner's Guide

134GETTING TO KNOW YOUR INSTRUMENT PANEL
automatic transmission control systems. This
warning light will illuminate when the ignition is
in the ON/RUN position before engine start. If
the bulb does not come on when turning the
ignition switch from OFF to ON/RUN, have the
condition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illuminate
the light after engine start. The vehicle should
be serviced if the light stays on through several
typical driving styles. In most situations, the
vehicle will drive normally and will not require
towing.
When the engine is running, the MIL may flash
to alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be
serviced by an authorized dealer as soon as
possible if this occurs.Electronic Stability Control (ESC) Active
Warning Light — If Equipped
This warning light will indicate when
the Electronic Stability Control system
is Active. The “ESC Indicator Light” in
the instrument cluster will come on
when the ignition is placed in the ON/RUN or
ACC/ON/RUN position, and when ESC is
activated. It should go out with the engine
running. If the “ESC Indicator Light” comes on
continuously with the engine running, a
malfunction has been detected in the ESC
system. If this warning light remains on after
several ignition cycles, and the vehicle has been
driven several miles (kilometers) at speeds
greater than 30 mph (48 km/h), see an
authorized dealer as soon as possible to have
the problem diagnosed and corrected.
The “ESC OFF Indicator Light” and the “ESC
Indicator Light” come on momentarily each
time the ignition is placed in the ON/RUN or
ACC/ON/RUN position.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher
temperatures than in normal operating
conditions. This can cause a fire if you drive
slowly or park over flammable substances
such as dry plants, wood, cardboard, etc. This
could result in death or serious injury to the
driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction
Indicator Light (MIL) on could cause damage
to the vehicle control system. It also could
affect fuel economy and driveability. If the
MIL is flashing, severe catalytic converter
damage and power loss will soon occur.
Immediate service is required.

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142GETTING TO KNOW YOUR INSTRUMENT PANEL
BLUE INDICATOR LIGHTS
High Beam Indicator Light
This indicator light will illuminate to
indicate that the high beam
headlights are on. With the low beams
activated, push the multifunction
lever forward (toward the front of the vehicle) to
turn on the high beams. Pull the multifunction
lever rearward (toward the rear of the vehicle) to
turn off the high beams. If the high beams are
off, pull the lever toward you for a temporary
high beam on, "flash to pass" scenario.
ONBOARD DIAGNOSTIC SYSTEM — OBD II
Your vehicle is equipped with a sophisticated
Onboard Diagnostic system called OBD II. This
system monitors the performance of the
emissions, engine, and transmission control
systems. When these systems are operating
properly, your vehicle will provide excellent
performance and fuel economy, as well as
engine emissions well within current
government regulations.
If any of these systems require service, the OBD
II system will turn on the Malfunction Indicator
Light (MIL). It will also store diagnostic codes and other information to assist your service
technician in making repairs. Although your
vehicle will usually be drivable and not need
towing, see an authorized dealer for service as
soon as possible.
ONBOARD DIAGNOSTIC SYSTEM
(OBD II) C
YBERSECURITY
Your vehicle is required to have an Onboard
Diagnostic system (OBD II) and a connection
port to allow access to information related to
the performance of your emissions controls. Authorized service technicians may need to
access this information to assist with the
diagnosis and service of your vehicle and
emissions system.
For further information, refer to “Cybersecurity”
in “Multimedia”.
CAUTION!
Prolonged driving with the MIL on could
cause further damage to the emission
control system. It could also affect fuel
economy and driveability. The vehicle must
be serviced before any emissions tests can
be performed.
If the MIL is flashing while the vehicle is
running, severe catalytic converter damage
and power loss will soon occur. Immediate
service is required.
WARNING!
ONLY an authorized service technician
should connect equipment to the OBD II
connection port in order to read the VIN,
diagnose, or service your vehicle.
If unauthorized equipment is connected to
the OBD II connection port, such as a
driver-behavior tracking device, it may:
Be possible that vehicle systems,
including safety related systems, could
be impaired or a loss of vehicle control
could occur that may result in an acci
-
dent involving serious injury or death.
Access, or allow others to access, infor -
mation stored in your vehicle systems,
including personal information.

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150SAFETY
HDC Has Three States:

1. Off (feature is not enabled and will not
activate)

2. Enabled (feature is enabled and ready but activation conditions are not met, or driver
is actively overriding with brake or throttle
application)
3. Active (feature is enabled and actively controlling vehicle speed)
Enabling HDC
HDC is enabled by pushing the HDC switch, but
the following conditions must also be met to
enable HDC:
Driveline is in 4L Range
Vehicle speed is below 5 mph (8 km/h)
Parking brake is released
Driver door is closed
Activating HDC
Once HDC is enabled it will activate
automatically if driven down a grade of
sufficient magnitude. The set speed for HDC is selectable by the driver, and can be adjusted by
using the gear shift +/-. The following
summarizes the HDC set speeds:
HDC Target Set Speeds
P = No set speed. HDC may be enabled but
will not activate.
R = 0.6 mph (1 km/h)
N = 1.2 mph (2 km/h)
D = 0.6 mph (1 km/h)
1st = 0.6 mph (1 km/h)
2nd = 1.2 mph (2 km/h)
3rd = 1.8 mph (3 km/h)
4th = 2.5 mph (4 km/h)
5th = 3.1 mph (5 km/h)
6th = 3.7 mph (6 km/h)
7th = 4.3 mph (7 km/h)
8th = 5.0 mph (8 km/h)
9th = 5.6 mph (9 km/h) – If Equipped
NOTE:
During HDC the +/- shifter input is used for HDC
target speed selection, but will not affect the
gear chosen by the transmission. When actively
controlling HDC the transmission will shift
appropriately for the driver-selected set speed
and corresponding driving conditions.
Driver Override
The driver may override HDC activation with
throttle or brake application at any time.
Deactivating HDC
HDC will be deactivated but remain available if
any of the following conditions occur:
Driver overrides HDC set speed with throttle
or brake application.
Vehicle speed exceeds 20 mph (32 km/h)
but remains below 40 mph (64 km/h).
Vehicle is on a downhill grade of insufficient
magnitude, is on level ground, or is on an
uphill grade.
Vehicle is shifted to PARK.

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SAFETY151
Disabling HDC
HDC will be deactivated and disabled if any of
the following conditions occur:
The driver pushes the HDC switch.
The driveline is shifted out of 4L Range.
The parking brake is applied.
The driver door opens.
The vehicle is driven greater than 20 mph
(32 km/h) for greater than 70 seconds.
The vehicle is driven greater than 40 mph
(64 km/h) (HDC exits immediately).
HDC detects excessive brake temperature.
Feedback To The Driver
The instrument cluster has an HDC icon and the
HDC switch has an LED icon, which offers
feedback to the driver about the state HDC is in.
The cluster icon and switch lamp will illumi -
nate and remain on solid when HDC is
enabled or activated. This is the normal oper -
ating condition for HDC.
The cluster icon and switch lamp will flash for
several seconds then extinguish when the
driver pushes the HDC switch but enable
conditions are not met.
The cluster icon and switch lamp will flash for
several seconds then extinguish when HDC
disables due to excess speed.

The cluster icon and switch lamp will flash when
HDC deactivates due to overheated brakes. The
flashing will stop and HDC will activate again
once the brakes have cooled sufficiently.

Hill Start Assist (HSA)
The Hill Start Assist (HSA) system is designed to
mitigate roll back from a complete stop while on
an incline. If the driver releases the brake while
stopped on an incline, HSA will continue to hold
the brake pressure for a short period. If the driver does not apply the throttle before this
time expires, the system will release brake
pressure and the vehicle will roll down the hill as
normal.
The following conditions must be met in order
for HSA to activate:
The feature must be enabled.
The vehicle must be stopped.
The park brake must be off.
The driver door must be closed.
The vehicle must be on a sufficient grade.
The gear selection must match vehicle uphill
direction (i.e., vehicle facing uphill is in
forward gear; vehicle backing uphill is in
REVERSE (R) gear).
HSA will work in REVERSE gear and all
forward gears. The system will not activate if
the transmission is in PARK or NEUTRAL (N).
For vehicles equipped with a manual trans
-
mission, if the clutch is pressed, HSA will
remain active.
WARNING!
HDC is only intended to assist the driver in
controlling vehicle speed when descending
hills. The driver must remain attentive to the
driving conditions and is responsible for
maintaining a safe vehicle speed.
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152SAFETY
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, proceed as follows:
If disabling HSA using your instrument cluster
display, refer to “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel”
for further information.
If disabling HSA using Uconnect Settings,
refer to “Uconnect Settings” in “Multimedia”
for further information.
For vehicles not equipped with an instrument
cluster display, perform the following steps:

1. Center the steering wheel (front wheels pointing straight forward).

2. Shift the transmission into PARK.
3. Apply the parking brake.
4. Start the engine.
5. Rotate the steering wheel slightly more than one-half turn to the left.
6. Push the “ESC OFF” button located in the lower switch bank below the climate control
four times within 20 seconds. The “ESC OFF
Indicator Light” should turn on and turn off
two times.
7. Rotate the steering wheel back to center and then an additional slightly more than
one-half turn to the right.
8. Place the ignition in the OFF mode and then back to ON. If the sequence was completed
properly, the “ESC OFF Indicator Light” will blink several times to confirm HSA is
disabled.
9. Repeat these steps if you want to return this feature to its previous setting.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA
is not a substitute for active driving
involvement. It is always the driver’s
responsibility to be attentive to distance to
other vehicles, people, and objects, and most
importantly brake operation to ensure safe
operation of the vehicle under all road
conditions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these
warnings can result in a collision or serious
personal injury.
WARNING!

If you use a trailer brake controller with your
trailer, the trailer brakes may be activated
and deactivated with the brake switch. If so,
there may not be enough brake pressure to
hold both the vehicle and the trailer on a hill
when the brake pedal is released. In order to
avoid rolling down an incline while resuming
acceleration, manually activate the trailer
brake or apply more vehicle brake pressure
prior to releasing the brake pedal.

HSA is not a parking brake. Always apply
the parking brake fully when exiting your
vehicle. Also, be certain to place the trans -
mission in PARK.
Failure to follow these warnings can result
in a collision or serious personal injury.

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SAFETY169
Should this occur, you should stop as soon as
possible and inflate the tires with a low pressure
condition (those in a different color in the
instrument cluster graphic) to the customer
programmed target tire pressure value as
shown at the top of the TTPMS instrument
cluster graphic. Once the tire(s) are inflated, the
system will automatically update the graphic
display in the instrument cluster, returning to
it’s original color. The vehicle may need to be
driven for up to 10 minutes above 15 mph
(24 km/h) in order for the TTPMS to receive the
updated information.
Service TTPMS Warning
If a system fault is detected, the instrument
cluster will display a “Trailer Tire Pressure
System Service Required” message for a
minimum of five seconds.
Once the system fault is corrected the "Trailer
Tire Pressure System Service Required"
message will no longer be displayed. The
vehicle may need to be driven for up to
10 minutes above 15 mph (24 km/h) in order
for the TTPMS to receive the trailer tire pressure
information. Trailer Tire Pressure System Not Configured
A “Trailer Tire Pressure System Not Configured”
message will be displayed in the Instrument
Cluster on the TTPM instrument cluster graphic
when a trailer number is selected that has not
had trailer tire pressure sensors paired. To
correct this condition, see “Trailer Tire Pressure
Sensor Pairing” in “Multimedia”.
Trailer Sensors Detected Do Not Match Active
Trailer
The “Trailer Sensors Detected Do Not Match
Active Trailer” message will be displayed in the
Instrument Cluster when the trailer sensors
being received by the TTPM module do not
match the trailer sensors paired to the current
trailer number selected. This message will be
displayed when the sensors being received
completely match the sensors paired to another
trailer number configured in the TTPM module.
To correct this condition, the correct trailer
number must be selected in the radio. Refer to
the “Uconnect Settings” in “Multimedia” for
further information.Tire Fill Alert
This feature notifies the user when the placard
tire pressure is attained while inflating or
deflating the tire.
The customer may choose to disable or enable
the Tire Fill Alert feature through use of the
customer settings in the radio.
NOTE:
Only one tire can be filled at a time when
using the Tire Fill Alert system.
The Tire Fill Alert feature cannot be entered if
an existing TPMS fault is set to “active” or if
the system is in deactivation mode (if
equipped).
The system will be activated when the system
detects a increase of tire pressure, while filling
the fire. The ignition must be in the RUN mode,
with the transmission in PARK (P).
NOTE:
It is not required to have the engine running to
enter Tire Fill Alert mode.

The hazard lamps will come on to confirm the
vehicle is in Tire Fill Alert mode.

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170SAFETY

If the hazard lamps do not come on while inflating
the tire, the TPM sensor may be in a inoperative
position, preventing the TPM sensor signal from
being received. In this case, the vehicle may need
to be moved slightly forward or backward.
When Tire Fill Alert Mode is entered, the tire
pressure display screen will be displayed in the
instrument cluster.

Operation:
The horn will chirp once to let the user know
when to stop filling the tire, when it reaches
recommended pressure.
The horn will chirp three times if the tire is
over filled and will continue to chirp every five
seconds if the user continues to inflate the
tire.
The horn will chirp once again when enough
air is let out to reach proper inflation level.
The horn will also chirp three times if the tire
is then under-inflated and will continue to
chirp every five seconds if the user continues
to deflate the tire. Selectable Tire Fill Alert (STFA)
The Selectable Tire Fill Alert (STFA) system is an
optional feature that is included as part of the
normal Tire Fill Alert system. The system is
designed to allow the customer to select a
pressure to inflate or deflate the vehicle's front
and rear axle tires to and to provide feedback to
the customer while inflating or deflating the
vehicle's tires.
In the Selectable Tire Fill Alert application,
which is located in the apps menu of the
Uconnect System, the customer will be able to
select a pressure setting for both the front and
rear axle tire pressures by scrolling through a
pressure range from XX to 15 psi in 1 psi
increments for each axle setting. XX = the
vehicle’s cold placard pressure values for the
front and rear axles as shown on the vehicle
placard pressure label.
The customer may also store the pressure
values chosen for each axle in the radio as a
preset pressure. The customer will be allowed
to store up to two sets of preset values in the
radio for the front and rear axle pressure values. Once the customer selects the tire pressures for
the front and rear axles that they want to inflate
or deflate to, they can begin inflating or
deflating one tire at a time.
NOTE:
The STFA system will only support inflating or
deflating one tire at a time.
The system will be activated when the TPM
receiver module detects a change in tire
pressure. The ignition must be in the RUN
mode, with the transmission in PARK (P).
The hazard lamps will come on to confirm the
vehicle is in Tire Fill Alert mode.
If the hazard lamps do not come on while
inflating or deflating the tire, the TPM sensor
may be in a inoperative position, preventing the
TPM sensor signal from being received. In this
case, the vehicle may need to be moved slightly
forward or backward.
When Tire Fill Alert Mode is entered, the tire
pressure display screen will be displayed in the
instrument cluster.

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SAFETY189
eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:
Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.
4

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213
(Continued)
STARTING AND OPERATING
STARTING THE ENGINE — GAS ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and
fasten your seat belt.
The starter should not be operated for more
than 10-second intervals. Waiting a few
seconds between such intervals will protect the
starter from overheating.
AUTOMATIC TRANSMISSION
Start the engine with the transmission in PARK
position. Apply the brake before shifting into any
driving range.NOTE:
This vehicle is equipped with a transmission
shift interlocking system. The brake pedal
must be pressed to shift out of PARK.
If equipped with an 8-speed transmission,
starting the vehicle in NEUTRAL is not
possible unless the Manual Park Release has
been activated. For the Manual Park Release
operation refer to Manual Park Release in “In
Case Of Emergency”.
TIP START FEATURE
Do not
press the accelerator. Cycle the ignition
switch briefly to the START position and release
it. The starter motor will continue to run and will
automatically disengage when the engine is
running.
WARNING!
When leaving the vehicle, always make
sure the keyless ignition node is in the
"OFF" mode, remove the key fob from the
vehicle and lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
WARNING! (Continued)
5

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214STARTING AND OPERATING
KEYLESS ENTER-N-GO — IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button, as long
as the Remote Start/Keyless Enter-N-Go key
fob is in the passenger compartment.
NORMAL STARTING USING ENGINE
START/S TOP B
UTTON
To Turn On The Engine Using The ENGINE
START/STOP Button

1. The transmission must be in PARK.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button
once.
3. The system takes over and attempts to start the vehicle. If the vehicle fails to start, the
starter will disengage automatically after
10 seconds.
4. If you wish to stop the cranking of the engine prior to the engine starting, push the
ENGINE START/STOP button again.
NOTE:
Normal starting of either a cold or a warm
engine is obtained without pumping or pressing
the accelerator pedal. To Turn Off The Engine Using ENGINE START/
STOP Button

1. Place the gear selector in PARK, then push
and release the ENGINE START/STOP
button.

2. The ignition will return to the OFF mode.
3. If the gear selector is not in PARK, the ENGINE START/STOP button must be held
for two seconds or three short pushes in a
row with the vehicle speed above 5 mph
(8 km/h) before the engine will shut off. The
ignition will remain in the ACC mode until
the gear selector is in PARK and the button
is pushed twice to the OFF mode.
4. If the gear selector is not in PARK and the ENGINE START/STOP button is pushed
once with the vehicle speed above 5 mph
(8 km/h), the instrument cluster will display
a “Vehicle Not In Park ” message and the
engine will remain running. Never leave a
vehicle out of the PARK position, or it could
roll.
NOTE:
If the gear selector is not in PARK, and the
ENGINE START/STOP button is pushed once with the vehicle speed below 5 mph (8 km/h),
the engine will shut off and the ignition will
remain in the ACC position. If vehicle speed
drops below 1.2 mph (1.9 km/h), the vehicle
may AutoPark. See AutoPark section for further
details.
ENGINE START/STOP Button Functions — With
Driver’s Foot OFF The Brake Pedal (In PARK Or
NEUTRAL Position)
The ENGINE START/STOP button operates
similar to an ignition switch. It has three modes:
OFF, ACC, and RUN. To change the ignition
modes without starting the vehicle and use the
accessories, follow these directions:

1. Start with the ignition in the OFF mode.

2. Push the ENGINE START/STOP button once
to place the ignition to the ACC mode.
3. Push the ENGINE START/STOP button a second time to place the ignition to the RUN
mode.
4. Push the ENGINE START/STOP button a third time to return the ignition to the OFF
mode.

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