Ram 3500 Chassis Cab 2020 Owner's Manual
Manufacturer: RAM, Model Year: 2020, Model line: 3500 Chassis Cab, Model: Ram 3500 Chassis Cab 2020Pages: 516, PDF Size: 29.24 MB
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SAFETY149
Seat Belts And Pregnant Women
Pregnant Women And Seat Belts
Seat belts must be worn by all occupants
including pregnant women: the risk of injury in
the event of an accident is reduced for the
mother and the unborn child if they are wearing
a seat belt.
Position the lap belt snug and low below the
abdomen and across the strong bones of the
hips. Place the shoulder belt across the chest
and away from the neck. Never place the
shoulder belt behind the back or under the arm.
Seat Belt Pretensioner — If Equipped
3500 Models Only
The front outboard seat belt system is equipped
with pretensioning devices that are designed to
remove slack from the seat belt in the event of a collision. These devices may improve the
performance of the seat belt by removing slack
from the seat belt early in a collision. Preten
-
sioners work for all size occupants, including
those in child restraints.
NOTE:
These devices are not a substitute for proper
seat belt placement by the occupant. The seat
belt still must be worn snugly and positioned
properly.
The pretensioners are triggered by the Occu -
pant Restraint Controller (ORC). Like the air
bags, the pretensioners are single use items. A
deployed pretensioner or a deployed air bag
must be replaced immediately.
Energy Management Feature — If Equipped
3500 Models Only
The front outboard seat belt system is equipped
with an Energy Management feature that may
help further reduce the risk of injury in the event
of a collision. The seat belt system has a
retractor assembly that is designed to release
webbing in a controlled manner.
Switchable Automatic Locking Retractors
(ALR) — If Equipped
The seat belts in the passenger seating posi -
tions may be equipped with a Switchable Auto -
matic Locking Retractor (ALR) which is used to
secure a child restraint system. For additional
information, refer to “Installing Child Restraints
Using The Vehicle Seat Belt” under the “Child
Restraints” section of this manual. The figure
below illustrates the locking feature for each
seating position.
Regular Cab Au tomatic Locking Retractor (A LR) Locations
ALR — Switchable Automatic Locking Retractor
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150SAFETY
Crew Cab Automatic Locking Retractor ( ALR)
Locations
If the passenger seating position is equipped
with an ALR and is being used for normal usage,
only pull the seat belt webbing out far enough to
comfortably wrap around the occupant’s
mid-section so as to not activate the ALR. If the
ALR is activated, you will hear a clicking sound
as the seat belt retracts. Allow the webbing to
retract completely in this case and then care -
fully pull out only the amount of webbing neces -
sary to comfortably wrap around the occupant’s
mid-section. Slide the latch plate into the buckle
until you hear a "click."
In Automatic Locking Mode, the shoulder belt is
automatically pre-locked. The seat belt will still
retract to remove any slack in the shoulder belt. Use the Automatic Locking Mode anytime a
child restraint is installed in a seating position
that has a seat belt with this feature. Children
12 years old and under should always be prop
-
erly restrained in the rear seat of a vehicle with
a rear seat.
How To Engage The Automatic Locking Mode
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull down -
ward until the entire seat belt is extracted. 3. Allow the seat belt to retract. As the seat
belt retracts, you will hear a clicking sound.
This indicates the seat belt is now in the
Automatic Locking Mode.
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt
and allow it to retract completely to disengage
the Automatic Locking Mode and activate the
vehicle sensitive (emergency) locking mode.
ALR — Switchable Automatic Locking Retractor
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
WARNING!
The seat belt assembly must be replaced if
the switchable Automatic Locking Retractor
(ALR) feature or any other seat belt function
is not working properly when checked
according to the procedures in the Service
Manual.
Failure to replace the seat belt assembly
could increase the risk of injury in colli -
sions.
Do not use the Automatic Locking Mode to
restrain occupants who are wearing the
seat belt or children who are using booster
seats. The locked mode is only used to
install rear-facing or forward-facing child
restraints that have a harness for
restraining the child.
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SAFETY151
Supplemental Restraint Systems (SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
The air bag system must be ready to protect you
in a collision. The Occupant Restraint Controller
(ORC) monitors the internal circuits and inter -
connecting wiring associated with the electrical
Air Bag System Components. Your vehicle may
be equipped with the following Air Bag System
Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags — If Equipped
Front and Side Impact Sensors — If Equipped
Seat Belt Pretensioners — If Equipped
Air Bag Warning Light
The ORC monitors the readiness of
the electronic parts of the air bag
system whenever the ignition switch
is in the START or ON/RUN position. If
the ignition switch is in the OFF position or in the
ACC position, the air bag system is not on and
the air bags will not inflate.
The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes discon -
nected prior to deployment.
The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is first in the ON/RUN position. After the
self-check, the Air Bag Warning Light will turn
off. If the ORC detects a malfunction in any part
of the system, it turns on the Air Bag Warning
Light, either momentarily or continuously. A
single chime will sound to alert you if the light
comes on again after initial startup. The ORC also includes diagnostics that will illu-
minate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the ON/RUN position.
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit
-
tently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
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152SAFETY
(Continued)
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
The passenger front air bag is mounted in the
instrument panel, above the glove compart-
ment. The words “SRS AIRBAG” or “AIRBAG” are
embossed on the air bag covers.
Front Air Bag/Knee Bolster Locations
Driver And Passenger Front Air Bag Features
The Advanced Front Air Bag system has multi
-
stage driver and front passenger air bags. This
system provides output appropriate to the
severity and type of collision as determined by
the Occupant Restraint Controller (ORC), which
may receive information from the front impact
sensors (if equipped) or other system compo -
nents.
The first stage inflator is triggered immediately
during an impact that requires air bag deploy -
ment. A low energy output is used in less severe
collisions. A higher energy output is used for
more severe collisions.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.
1 — Driver And Passenger Front Air Bags
2 — Driver And Passenger Knee Impact Bolsters
WARNING!
Being too close to the steering wheel or
instrument panel during front air bag
deployment could cause serious injury,
including death. Air bags need room to
inflate. Sit back, comfortably extending
your arms to reach the steering wheel or
instrument panel.
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
WARNING! (Continued)
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SAFETY153
(Continued)
This vehicle may be equipped with a driver and/
or front passenger seat belt buckle switch that
detects whether the driver or front passenger
seat belt is buckled. The seat belt buckle switch
may adjust the inflation rate of the Advanced
Front Air Bags.
Front Air Bag Operation
Front Air Bags are designed to provide addi -
tional protection by supplementing the seat
belts. Front air bags are not expected to reduce
the risk of injury in rear, side, or rollover colli -
sions. The front air bags will not deploy in all
frontal collisions, including some that may
produce substantial vehicle damage — for
example, some pole collisions, truck under -
rides, and angle offset collisions.
On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration. Because air bag sensors measure vehicle
deceleration over time, vehicle speed and
damage by themselves are not good indicators
of whether or not an air bag should have
deployed.
Seat belts are necessary for your protection in
all collisions, and also are needed to help keep
you in position, away from an inflating air bag.
When the ORC detects a collision requiring the
front air bags, it signals the inflator units. A large
quantity of non-toxic gas is generated to inflate
the front air bags.
The steering wheel hub trim cover and the
upper passenger side of the instrument panel
separate and fold out of the way as the air bags
inflate to their full size. The front air bags fully
inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate
while helping to restrain the driver and front
passenger.
WARNING!
No objects should be placed over or near
the air bag on the instrument panel or
steering wheel because any such objects
could cause harm if the vehicle is in a colli
-
sion severe enough to cause the air bag to
inflate.
Do not put anything on or around the air
bag covers or attempt to open them manu -
ally. You may damage the air bags and you
could be injured because the air bags may
no longer be functional. The protective
covers for the air bag cushions are
designed to open only when the air bags
are inflating.
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts
even though you have air bags.
WARNING! (Continued)
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154SAFETY
Knee Impact Bolsters
The Knee Impact Bolsters help protect the
knees of the driver and front passenger, and
position the front occupants for improved inter -
action with the front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs) — If Equipped
Your vehicle may be equipped with Supple -
mental Seat-Mounted Side Air Bags (SABs). If
your vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs), please
refer to the information below. Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.
Supplemental Seat-Mounted Side Air Bag Label
The SABs (if equipped with SABs) may help to
reduce the risk of occupant injury during certain
side impacts, in addition to the injury reduction
potential provided by the seat belts and body
structure. When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag.
Supplemental Side Air Bag Inflatable Curtains
(SABICs) — If Equipped
Your vehicle may be equipped with Supple
-
mental Side Air Bag Inflatable Curtains
(SABICs). If your vehicle is equipped with
Supplemental Side Air Bag Inflatable Curtains
(SABICs), please refer to the information below.
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights,
stereos, citizen band radios, etc.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.
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SAFETY155
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”
Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location
SABICs (if equipped with SABICs) may help
reduce the risk of head and other injuries to
front and rear seat outboard occupants in
certain side impacts, in addition to the injury
reduction potential provided by the seat belts
and body structure.
The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside
edge of the headliner out of the way and covers
the window. The SABICs inflate with enough
force to injure occupants if they are not belted
and seated properly, or if items are positioned in the area where the SABICs inflate. Children
are at an even greater risk of injury from a
deploying air bag.
The SABICs (if equipped with SABICs) may help
reduce the risk of partial or complete ejection of
vehicle occupants through side windows in
certain side impact events.
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the
severity and type of collision. The side impact
sensors aid the ORC in determining the appro
-
priate response to impact events. The system is
calibrated to deploy the Side Air Bags on the
impact side of the vehicle during impacts that
require Side Air Bag occupant protection. In side
impacts, the Side Air Bags deploy inde -
pendently; a left side impact deploys the left
Side Air Bags only and a right-side impact
deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of
whether or not Side Air Bags should have
deployed.
The Side Air Bags will not deploy in all side colli -
sions, including some collisions at certain
angles, or some side collisions that do not
impact the area of the passenger compartment.
The Side Air Bags may deploy during angled or
offset frontal collisions where the front air bags
deploy.
WARNING!
Do not mount equipment, or stack luggage
or other cargo up high enough to block the
deployment of the SABICs. The trim
covering above the side windows where the
SABIC and its deployment path are located
should remain free from any obstructions.
In order for the SABICs to work as intended,
do not install any accessory items in your
vehicle which could alter the roof. Do not
add an aftermarket sunroof to your vehicle.
Do not add roof racks that require perma -
nent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill
into the roof of the vehicle for any reason.
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156SAFETY
Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less
time than it takes to blink your eyes.
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy-
ment. Rollover Events (If Equipped With Rollover
Sensing) — If Equipped
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events (if
equipped with rollover sensing). The Occupant
Restraint Controller (ORC) determines whether
deployment in a particular rollover event is
appropriate, based on the severity and type of
collision. Vehicle damage by itself is not a good
indicator of whether or not Side Air Bags and
seat belt pretensioners should have deployed.
The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle experi
-
ences a rollover or near rollover event, and
deployment is appropriate, the rollover sensing
system will deploy the Side Air Bags and seat
belt pretensioners on both sides of the vehicle.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can be
seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or
area where the side air bags inflate, even if
they are in an infant or child restraint.
Seat belts (and child restraints where
appropriate) are necessary for your protec -
tion in all collisions. They also help keep
you in position, away from an inflating Side
Air Bag. To get the best protection from the
Side Air Bags, occupants must wear their
seat belts properly and sit upright with their
backs against the seats. Children must be
properly restrained in a child restraint or
booster seat that is appropriate for the size
of the child.
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could
lead to more severe injuries in a collision.
The Side Air Bags work with your seat belt
to restrain you properly. In some collisions,
Side Air Bags won’t deploy at all. Always
wear your seat belt even though you have
Side Air Bags.
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SAFETY157
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags — If Equipped
Front and Side Impact Sensors — If Equipped
Seat Belt Pretensioners — If Equipped
If A Deployment Occurs
The front air bags are designed to deflate imme -
diately after deployment. NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu
-
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not perma -
nent and normally heal quickly. However, if
you haven’t healed significantly within a few
days, or if you have any blistering, see your
doctor immediately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a
normal by-product of the process that gener -
ates the non-toxic gas used for air bag infla -
tion. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or
eye irritation, rinse the area with cool water. For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another colli -
sion, the air bags will not be in place to protect
you.
NOTE:
Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.
4
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158SAFETY
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the ORC will determine whether to have the
Enhanced Accident Response System perform
the following functions:
Cut off fuel to the engine (If Equipped)
Cut off battery power to the electric motor (If
Equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System.
Unlock the power door locks.
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to place the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before reset -
ting the system and starting the engine.
Maintaining Your Air Bag System
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.
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