warning Ram 3500 Chassis Cab 2020 User Guide

18GETTING TO KNOW YOUR VEHICLE
The engine only runs when the ignition is in the
ON/RUN position, or from a remote start
request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.
Back Up Starting Method

NOTE:
The key fob may not be able to be detected by
the vehicle keyless-go system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the keyless-go
system from starting the vehicle.
NOTE:
Refer to "Starting The Engine" in "Starting And
Operating" for further information.
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the key
fob may reduce this range.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE19
System not disabled from previous remote
start event
Vehicle security alarm not active
Malfunction Indicator Light is not illuminated
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — System Fault
Remote Start Disabled — Start Vehicle to
Reset
The instrument cluster display message stays
active until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start
button on the key fob twice within five
seconds. The parking lights will flash,
vehicle doors will lock, and the horn
will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.
NOTE:
If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
will disable for two seconds after receiving a
valid Remote Start request.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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GETTING TO KNOW YOUR VEHICLE21
The Remote Start system will wait for the
“Wait To Start” Indicator Light to extinguish
before cranking the engine. This allows time
for the intake heater to preheat the incoming
air, and is normal operation in cold weather.
Refer to “Wait To Start Light,” located in
“Warning Lights And Messages” within
“Getting To Know Your Instrument Panel” for
more information.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Transmission in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
Water In Fuel Indicator Light is not illumi -
nated
Wait To Start Light Indicator Light is not illu -
minated
Malfunction Indicator Light is not illuminated
Remote Start Abort Message
The following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely:
Remote Start Aborted — Door Open
Remote Start Aborted — Hood Open
Remote Start Aborted — Fuel Low
Remote Start Aborted — System Fault The instrument cluster display message is
stored until the ignition is placed in the ON/RUN
position.
To Enter Remote Start Mode
Push and release the Remote Start button on
the key fob twice, within five seconds. The
parking lights will flash and the horn will chirp
twice (if programmed). In cold ambient
temperature conditions, the diesel vehicle may
delay crank up to 30 seconds for the Intake Air
Heater. Once the vehicle has started, the
engine will run for 15 minutes.
NOTE:
Crank may be delayed up to 75 seconds for
intake air heater operation at high altitudes,
and/or extreme cold.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera
-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

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GETTING TO KNOW YOUR VEHICLE25
(Continued)
(Continued)
If the vehicle security alarm is armed and the
battery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
Rearming Of The System
If something triggers the alarm, and no action is
taken to disarm it, the vehicle security alarm will
turn the horn off after 29 seconds, 5 seconds
between cycles, up to 8 cycles if the trigger
remains active and then the vehicle security
alarm will rearm itself.
Security System Manual Override
The vehicle security alarm will not arm/disarm if
you lock/unlock the doors using the manual
door lock.
DOORS
Manual Door Locks
Front and rear doors may be locked by moving
the lock knob down. The lock knobs will unlock
when the interior handle is used to open the
doors.
Door Lock Knob

Front doors may be opened with the inside door
handle without lifting the lock knob.
Doors locked before closing will remain locked
when closed.
The emergency key will unlock the driver door
lock on your vehicle.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of an collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK, apply
the parking brake, turn the vehicle OFF,
remove the key fobs from vehicle, and lock
all doors. and lock your vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
WARNING! (Continued)
2

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26GETTING TO KNOW YOUR VEHICLE
Power Door Locks — If Equipped
The power door lock switches are on each front
door trim panel. Use these switches to lock or
unlock the doors.
NOTE:
The key fob may not be able to be detected by
the vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or other
electronic device; these devices may block the
key fob’s wireless signal and prevent the
Keyless Enter-N-Go system from starting the
vehicle.
Power Door Lock Switches

While in the ACC or ON/RUN positions, if you
push the power door lock switch, and any front
door is open, the power locks will not operate.
This prevents you from accidentally locking your
key fob in the vehicle. Removing the key fob or
closing the door will allow the locks to operate.
A chime will sound if the key fob is in the vehicle
and a door is open, as a reminder to remove the
key fob.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and
a feature of Keyless Enter-N-Go. This feature
allows you to lock and unlock the vehicle’s
door(s) without having to push the key fob lock
or unlock buttons. NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The vehicles security alarm can be armed/
disarmed by pushing the Passive Entry key
fob lock/unlock buttons (if equipped).
The key fob may not be able to be detected by
the vehicle Passive Entry system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob's wireless signal and
prevent the Passive Entry door handle from
locking/unlocking the vehicle.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING!
(Continued)

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GETTING TO KNOW YOUR VEHICLE29
Automatic Door Locks — If Equipped
The auto door lock feature default condition is
enabled. When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
15 mph (24 km/h). The auto door lock feature
can be enabled or disabled by an authorized
dealer per written request of the customer.
Please see an authorized dealer for service.
Automatic Doors Unlock — If Equipped
This feature unlocks all of the doors of the
vehicle when either front door is opened. This
will occur only after the vehicle has been shifted
into the PARK position after the vehicle has
been driven (shifted out of PARK and all doors
closed).
Automatic Doors Unlock Programming — If
Equipped
The Automatic Doors Unlock feature can be
enabled or disabled as follows:
For vehicles not equipped with a touchscreen
radio, refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
For vehicles equipped with a touchscreen
radio, refer to “Uconnect Settings” in “Multi -
media” for further information.
NOTE:
Use the Auto Unlock Doors feature in accor -
dance with local laws.
Child-Protection Door Lock
To provide a safer environment for children
riding in the rear seat, the rear doors (if
equipped) of your vehicle have the Child-Protec -
tion Door Lock system.
To use the system, open each rear door, use a
flat blade screwdriver (or emergency key) and
rotate the dial to engage and disengage the
Child-Protection locks. When the system on a
door is engaged, that door can only be opened
by using the outside door handle even if the
inside door lock is in the unlocked position.
Child Lock Control

NOTE:
After setting the Child-Protection Door Lock
system, always test the door from the inside
to make certain it is in the desired position.
For emergency exit with the system engaged,
move the door lock switch to the unlock posi -
tion, roll down the window, and open the door
with the outside door handle.
WARNING!
Avoid trapping anyone in the vehicle in a
collision. Remember that the rear doors
cannot be opened from the inside door
handle when the Child Protection Door Locks
are engaged.
2

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30GETTING TO KNOW YOUR VEHICLE
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
Manual Front Seat Adjustment
Manual Front Seat Forward/Rearward
Adjustment
Both front seats are adjustable forward or rear -
ward. The manual seat adjustment handle is
located under the seat cushion at the front edge
of each seat.
Manual Seat Adjustment Bar

While sitting in the seat, pull up on the handle
and slide the seat forward or rearward. Release
the bar once you have reached the desired posi -
tion. Then, using body pressure, move forward
and rearward on the seat to be sure that the
seat adjusters have latched.
Manual Front Seat Recline Adjustment
The recline lever is located on the outboard side
of the seat. To recline the seat, lean forward
slightly, lift the lever, lean back to the desired
position and release the lever. To return the
seatback to its normal upright position, lean
forward and lift the lever. Release the lever
once the seat back is in the upright position.

Manual Recline Lever

WARNING!
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts. In a collision, people riding
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
WARNING!
Do not stand or lean in front of the seat
while actuating the handle. The seatback
may swing forward and hit you causing
injury.
To avoid injury, place your hand on the seat -
back and actuate the handle, then position
the seatback in the desired position.

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GETTING TO KNOW YOUR VEHICLE31
40-20-40 Front Bench Seat — If Equipped
The seat is divided into three segments. The
outboard seat portions are each 40% of the
total width of the seat. On some models, the
back of the center portion (20%) easily folds
down to provide an armrest/center storage
compartment.
Power Driver Seat Adjustment — If Equipped
Some models may be equipped with an
eight-way power driver's seat. The power seat
switches are located on the outboard side of the
driver's seat cushion. There are two power seat
switches that are used to control the movement
of the seat cushion and the seatback.

Power Seat Switches

Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and rear -
ward. Push the seat switch forward or rearward.
The seat will move in the direction of the switch.
Release the switch when the desired position
has been reached.
Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or
down. Pull upward or push downward on the
rear of seat switch, the seat will move in the
direction of the switch. Release the switch when
the desired position has been reached.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted
in four directions. Pull upward or push down -
ward on the front or rear of the seat switch, the
front or rear of the seat cushion will move in the
direction of the switch. Release the switch when
the desired position is reached.
Reclining The Seatback
The angle of the seatback can be adjusted
forward or rearward. Push the seatback switch
forward or rearward, the seat will move in the
direction of the switch. Release the switch when
the desired position is reached.
1 — Power Seat Switch
2 — Power Seatback Switch
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision you could
slide under the seat belt, which could result
in serious injury or death.
CAUTION!
Do not place any article under a power seat
or impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat’s path.
2

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34GETTING TO KNOW YOUR VEHICLE
When you remove the key fob from the igni -
tion, the driver’s seat will move to a position
0.3 inches (7.7 mm) forward of the rear stop if the driver’s seat position is between
0.9 inches and 2.7 inches (22.7 mm and
67.7 mm) forward of the rear stop. The seat
will return to its previously set position when
you place the ignition to the ACC or RUN posi -
tion.
The Easy Entry/Easy Exit feature is disabled
when the driver’s seat position is less than
0.9 inches (22.7 mm) forward of the rear stop. At this position, there is no benefit to
the driver by moving the seat for Easy Exit or
Easy Entry.
Each stored memory setting will have an associ -
ated Easy Entry and Easy Exit position.
NOTE:
The Easy Entry/Exit feature is not enabled when
the vehicle is delivered from the factory. The
Easy Entry/Exit feature is enabled (or later
disabled) through the programmable features
in the Uconnect system. Refer to “Uconnect
Settings” in “Multimedia” for further informa -
tion.
Heated Seats — If Equipped
On some models, the front and rear seats may
be equipped with heaters located in the seat
cushions and seat backs.
Front Heated Seats
The heated seats control buttons are located on
the center instrument panel below the touch -
screen, and are also located within the climate
or controls screen of the touchscreen.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the MED setting on.
Push the heated seat button a third time
to turn the LO setting on.
Push the heated seat button a fourth time
to turn the heating elements off.
NOTE:
The engine must be running for the heated
seats to operate.
The level of heat selected will stay on until
the operator changes it.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the driver’s seat can be programmed to come
on during a remote start.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.

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36GETTING TO KNOW YOUR VEHICLE
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
NOTE:
Do not reverse the head restraints (making the
rear of the head restraint face forward) in an
attempt to gain additional clearance to the back
of your head.
Front Head Restraints
Four-Way Head Restraints — If Equipped
Your vehicle may be equipped with front
four-way driver and passenger head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward
on the head restraint.
To adjust the head restraint forward, pull the
top of the head restraint toward the front of the
vehicle as desired and release. To adjust the
head restraint rearward, pull the top of the head
restraint to the forward most position and
release. The head restraint will return to the
rear most position.
NOTE:
If your vehicle is equipped with a front bench
seat, the center head restraint is not adjustable
or removable.
Two-Way Head Restraints — If Equipped
Your vehicle may be equipped with front
two-way driver and passenger head restraints. To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of head restraint, and push downward on
the head restraint.

Head Restraint Adjustment Button

NOTE:
The head restraints should only be removed by
qualified technicians, for service purposes only.
If either of the head restraints require removal,
see an authorized dealer.
WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.

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