steering Ram 3500 Chassis Cab 2020 Owner's Guide

STARTING AND OPERATING213
The “TOW/HAUL Indicator Light” will illuminate
in the instrument cluster to indicate that TOW/
HAUL mode has been activated. Pushing the
switch a second time restores normal opera -
tion. Normal operation is always the default at
engine start-up. If TOW/HAUL mode is desired,
the switch must be pushed each time the
engine is started.
Eight-Speed Automatic Transmission — If
Equipped
The transmission is controlled using a rotary
electronic gear selector located on the instru -
ment panel. The transmission gear range
(PRND) is displayed both above the gear
selector and in the instrument cluster. To select
a gear range, simply rotate the gear selector.
You must press the brake pedal to shift the transmission out of PARK (or NEUTRAL, when
the vehicle is stopped or moving at low speeds).
To shift past multiple gear ranges at once (such
as PARK to DRIVE), simply rotate the gear
selector to the appropriate detent. Select the
DRIVE range for normal driving.
NOTE:
In the event of a mismatch between the gear
selector position and the actual transmission
gear (for example, driver selects PARK while
driving), the position indicator will blink continu
-
ously until the selector is returned to the proper
position, or the requested shift can be
completed.
The electronically-controlled transmission
adapts its shift schedule based on driver inputs,
along with environmental and road conditions.
The transmission electronics are self-cali -
brating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a
normal condition, and precision shifts will
develop within a few hundred miles (kilome -
ters).
Only shift from DRIVE to PARK or REVERSE
when the accelerator pedal is released and the
vehicle is stopped. Be sure to keep your foot on the brake pedal when shifting between these
gears.
The transmission gear selector has only PARK,
REVERSE, NEUTRAL, and DRIVE positions.
Manual downshifts can be made using the Elec
-
tronic Range Select (ERS) shift control. Pressing
the GEAR-/GEAR+ switches (on the steering
wheel) while in the DRIVE position will select the
highest available transmission gear, and will
display that gear limit in the instrument cluster
as 1, 2, 3, etc. Refer to “Electronic Range Select
(ERS) Operation” in this section for further infor -
mation. Some models will display both the
selected gear limit, and the actual current gear,
while in ERS mode.

Electronic Transmission Gear Selector

WARNING!
Do not use the “TOW/HAUL” feature when
driving in icy or slippery conditions. The
increased engine braking can cause the rear
wheels to slide, and the vehicle to swing
around with the possible loss of vehicle
control, which may cause an accident
possibly resulting in personal injury or death.
5

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STARTING AND OPERATING217

1. Stop the vehicle.

2. Shift the transmission into PARK, if
possible. If not, shift the transmission to
NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the trans -
mission will return to normal operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control
allows the driver to limit the highest available
gear when the transmission is in DRIVE. For
example, if you set the transmission gear limit
to 4 (FOURTH gear), the transmission will not
shift above FOURTH gear (except to prevent
engine overspeed), but will shift through the
lower gears normally.
You can switch between DRIVE and ERS mode
at any vehicle speed. When the transmission
gear selector is in DRIVE, the transmission will
operate automatically, shifting between all
available gears. Tapping the GEAR – switch (on
the steering wheel) will activate ERS mode,
display the current gear in the instrument
cluster, and set that gear as the top available
gear. Once in ERS mode, tapping the GEAR – or
GEAR + switch will change the top available
gear.
ERS Control

To exit ERS mode, simply push and hold the
GEAR + switch until the gear limit display disap -
pears from the instrument cluster.
1 — GEAR + Switch
2 — GEAR – Switch
WARNING!
Do not downshift for additional engine
braking on a slippery surface. The drive
wheels could lose their grip and the vehicle
could skid, causing a collision or personal
injury.
5

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STARTING AND OPERATING229
POWER STEERING
Hydraulic Power Steering
The standard power steering system will give
you good vehicle response and increased ease
of maneuverability in tight spaces. The system
will provide mechanical steering capability if
power assist is lost.
If for some reason the power assist is inter -
rupted, it will still be possible to steer your
vehicle. Under these conditions, you will
observe a substantial increase in steering
effort, especially at very low vehicle speeds and
during parking maneuvers.
NOTE:
Increased noise levels at the end of the
steering wheel travel are considered normal
and do not indicate that there is a problem
with the power steering system.
Upon initial start-up in cold weather, the
power steering pump may make noise for a
short amount of time. This is due to the cold,
thick fluid in the steering system. This noise
should be considered normal, and it does not
in any way damage the steering system.
Power Steering Fluid Check
Checking the power steering fluid level at a
defined service interval is not required. The fluid
should only be checked if a leak is suspected,
abnormal noises are apparent, and/or the
system is not functioning as anticipated. Check
fluid level when the engine is cold and off. Coor -
dinate inspection efforts through an authorized
dealer. If necessary, add fluid to restore to the proper
indicated level. With a clean cloth, wipe any
spilled fluid from all surfaces. Refer to “Fluids
And Lubricants” in “Technical Specifications”
for further information.
CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will
increase the steering fluid temperature and it
should be avoided when possible. Damage to
the power steering pump may occur.
WARNING!
Fluid level should be checked on a level
surface and with the engine off to prevent
injury from moving parts and to ensure
accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended
power steering fluid.
CAUTION!
Do not use chemical flushes in your power
steering system as the chemicals can
damage your power steering components.
Such damage is not covered by the New
Vehicle Limited Warranty.5

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230STARTING AND OPERATING
SPEED CONTROL
When engaged, the Speed Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h) for gasoline engines and
25 mph (40 km/h) for diesel engines.
The Speed Control buttons are located on the
right side of the steering wheel.

Speed Control Buttons

NOTE:
In order to ensure proper operation, the Speed
Control system has been designed to shut down
if multiple speed control functions are operated at the same time. If this occurs, the Speed
Control system can be reactivated by pushing
the Speed Control on/off button and resetting
the desired vehicle set speed.
To Activate
Push the on/off button to activate the Speed
Control. The cruise indicator light in the instru
-
ment cluster display will illuminate. To turn the
system off, push the on/off button a second
time. The cruise indicator light will turn off. The
system should be turned off when not in use.
To Set A Desired Speed
Turn the Speed Control on. When the vehicle
has reached the desired speed, push the SET (-)
button and release. Release the accelerator
and the vehicle will operate at the selected
speed. NOTE:
The vehicle should be traveling at a steady
speed and on level ground before pushing the
SET (-) button.
To Vary The Speed Setting
To Increase Speed
When the Speed Control is set, you can increase
speed by pushing the RES (+) button.
The driver’s preferred units can be selected
through the instrument panel settings (if
equipped). Refer to “Getting To Know Your
Instrument Panel” for more information. The
speed increment shown is dependent on the
chosen speed unit of U.S. (mph) or Metric
(km/h):
U.S. Speed (mph)

Pushing the RES (+) button once will result in
a 1 mph increase in set speed. Each subse -
quent tap of the button results in an increase
of 1 mph.
If the button is continually pushed, the set
speed will continue to increase until the
button is released, then the new set speed
will be established.
1 — On/Off Button
2 — RES (+)
3 — SET (-)
4 — CANCEL
WARNING!
Leaving the Speed Control system on when
not in use is dangerous. You could
accidentally set the system or cause it to go
faster than you want. You could lose control
and have an accident. Always leave the
system off when you are not using it.

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STARTING AND OPERATING233
(Continued)
Adaptive Cruise Control (ACC) Operation
The speed control buttons (located on the right
side of the steering wheel) operate the ACC
system.
Adaptive Cruise Control Buttons

NOTE:
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward
Collision Warning System.
Does not always fully recognize complex driving conditions, which can
result in wrong or missing distance
warnings.
Will bring the vehicle to a complete stop while following a target vehicle and hold
the vehicle for approximately two
seconds in the stop position. At this
point, there will be an “ACC may cancel
soon” chime and warning to the driver.
When ACC is cancelled, the system will
release the brakes and the driver must
take over braking. The system can be
resumed when the target vehicle drives
off by releasing the brake and pushing
the resume button on the steering
wheel.
WARNING! (Continued)
You should switch off the ACC system:
When driving in fog, heavy rain, heavy
snow, sleet, heavy traffic, and complex
driving situations (i.e., in highway construc -
tion zones).
When entering a turn lane or highway off
ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or
have steep uphill or downhill slopes.
When towing a trailer up or down steep
slopes.
When circumstances do not allow safe
driving at a constant speed.
WARNING! (Continued)
1 — Adaptive Cruise Control On/Off Button
2 — Distance Button
3 — RES (+)
4 — SET (-)
5 — CANCEL
6 — Normal (Fixed Speed) Cruise Control On/Off
Button
5

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STARTING AND OPERATING239
Trailer Detect — If Equipped
When a trailer is detected, the ACC system auto -
matically defaults to the longest setting (four
bars). The setting can be overridden by pushing
the Distance Button on the steering wheel.
Overtake Aid
When driving with ACC engaged and following a
vehicle, the system will provide an additional
acceleration up to the ACC set speed to assist in
passing the vehicle. This additional acceleration
is triggered when the driver utilizes the left turn
signal and will only be active when passing on
the left hand side.
ACC Operation At Stop
In the event that the ACC system brings your
vehicle to a standstill while following a target
vehicle, if the target vehicle starts moving within
two seconds of your vehicle coming to a stand -
still, your vehicle will resume motion without the
need for any driver action. If the target vehicle does not start moving within
two seconds of your vehicle coming to a stand
-
still, then ACC will cancel and the driver must
take over braking. When the target vehicle
drives off, ACC can be resumed by releasing the
brake and pushing the RES (+) button.
NOTE:
After the ACC system holds your vehicle at a
standstill for approximately two seconds, a
chime will sound and an “ACC may cancel soon”
warning will display. The brakes will release
when ACC is cancelled and the driver must take
over braking.

While ACC is holding your vehicle at a
standstill, if the driver seatbelt is unbuckled or
the driver door is opened, the ACC system will
cancel and the brakes will release. Driver
intervention will be required at this moment.

Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the
current ACC system settings. The instrument
cluster display is located in the center of the
instrument cluster. The information it displays
depends on ACC system status.
Push the Adaptive Cruise Control (ACC) on/off
button (located on the steering wheel) until one
of the following appears in the instrument
cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed
setting has not been selected, the display will
read “Adaptive Cruise Control Ready.”
WARNING!
When the ACC system is resumed, the driver
must ensure that there are no pedestrians,
vehicles or objects in the path of the vehicle.
Failure to follow these warnings can result in
a collision and death or serious personal
injury.
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240STARTING AND OPERATING
Adaptive Cruise Control Set
When the RES (+) or the SET(-) button (located
on the steering wheel) is pushed, the display will
read “ACC SET.”
When ACC is set, the set speed will show in the
instrument cluster display.
The ACC screen may display once again if any
ACC activity occurs, which may include any of
the following:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
The instrument cluster display will return to
the last display selected after five seconds of
no ACC display activity
Display Warnings And Maintenance
“Wipe Front Radar Sensor In Front Of
Vehicle” Warning
The “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning will display and also a chime
will indicate when conditions temporarily limit
system performance. This most often occurs at times of poor visibility,
such as in snow or heavy rain. The ACC system
may also become temporarily blinded due to
obstructions, such as mud, dirt or ice. In these
cases, the instrument cluster display will display
“ACC/FCW Unavailable Wipe Front Radar
Sensor” and the system will deactivate.
The “ACC/FCW Unavailable Wipe Front Radar
Sensor” message can sometimes be displayed
while driving in highly reflective areas (i.e.
tunnels with reflective tiles, or ice and snow).
The ACC system will recover after the vehicle
has left these areas. Under rare conditions,
when the radar is not tracking any vehicles or
objects in its path this warning may temporarily
occur.
NOTE:
If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed)
Cruise Control is still available. For additional
information refer to “Normal (Fixed Speed)
Cruise Control Mode” in this section.
If weather conditions are not a factor, the driver
should examine the sensor. It may require
cleaning or removal of an obstruction. The
sensor is located in the camera in the center of
the windshield, on the forward side of the rear
-
view mirror. To keep the ACC System operating properly, it is
important to note the following maintenance
items:
Always keep the sensor clean. Carefully clear
the windshield.
Do not remove any screws from the sensor.
Doing so could cause an ACC system
malfunction or failure and require a sensor
realignment.
Do not attach or install any accessories near
the sensor, including transparent material or
aftermarket grilles. Doing so could cause an
ACC system failure or malfunction.
When the condition that deactivated the system
is no longer present, the system will return to
the “Adaptive Cruise Control Off” state and will
resume function by simply reactivating it.
NOTE:
If the “ACC/FCW Unavailable Wipe Front
Radar Sensor” message occurs frequently
(e.g. more than once on every trip) without
any snow, rain, mud, or other obstruction,
have the radar sensor realigned at your
authorized dealer.

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256STARTING AND OPERATING
LANESENSE — IF EQUIPPED
LaneSense Operation
The LaneSense system is operational at speeds
above 37 mph (60 km/h) and below 112 mph
(180 km/h). It uses a forward looking camera to
detect lane markings and measure vehicle posi -
tion within the lane boundaries.
When both lane markings are detected and the
driver unintentionally drifts out of the lane while
no turn signal has been applied OR the driver
departs the lane on the opposite side of the
applied turn signal (if the left turn signal is
applied and the vehicle departs to the right), the
LaneSense system provides a haptic warning in
the form of torque applied to the steering wheel
to prompt the driver to remain within the lane
boundaries. The LaneSense system will also
provide a visual warning through the instrument
cluster display to prompt the driver to remain
within the lane boundaries.
The driver may manually override the haptic
warning by applying torque into the steering
wheel at any time. When only a single lane marking is detected
and the driver unintentionally drifts across that
lane marking (no turn signal applied), the Lane
-
Sense system provides a visual warning
through the instrument cluster display to
prompt the driver to remain within the lane.
When only a single lane marking is detected, a
haptic (torque) warning will not be provided.
NOTE:
When operating conditions have been met, the
LaneSense system will monitor if the driver’s
hands are on the steering wheel and provides
an audible and visual warning to the driver
when the driver’s hands are not detected on the
steering wheel. The system will cancel if the
driver does not return their hands to the wheel.
Turning LaneSense On Or Off
The LaneSense button is located on
the switch panel below the Uconnect
display.
NOTE:
If your vehicle is equipped with a 12–inch
Uconnect Display screen, the LaneSense button
is located above the display. To turn the LaneSense system on, push the
LaneSense button (LED turns off). A “Lane
-
Sense On” message is shown in the instrument
cluster display.

Lane Sense On Message

To turn the LaneSense system off, push the
LaneSense button again (LED turns on).
NOTE:
The LaneSense system will retain the last
system state (on or off) from the last ignition
cycle when the ignition is changed to the
ON/RUN position.

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STARTING AND OPERATING257
LaneSense Warning Message
The LaneSense system will indicate the current
lane drift condition through the instrument
cluster display.
When the LaneSense system is on, the lane
lines are gray when both of the lane boundaries
have not been detected and the LaneSense tell -
tale is solid white.

System ON (Gray Lines) With White Telltale Left Lane Departure — Only Left Lane Detected

When the LaneSense system is on, the Lane -
Sense Telltale is solid white when only the
left lane marking has been detected and the
system is ready to provide visual warnings in
the instrument cluster display if an uninten -
tional lane departure occurs on the left side.
When the LaneSense system senses the lane
has been approached and is in a lane depar -
ture situation, the visual warning in the
instrument cluster display will show the left
lane line flashing yellow (on/off). The Lane -
Sense telltale changes from solid white to
flashing yellow.

Lane Crossed (Flashing Yellow Lane Line) With Yellow Telltale
NOTE:
The LaneSense system operates with similar
behavior for a right lane departure when only
the right lane marking has been detected.
Left Lane Departure — Both Lane Lines
Detected

When the LaneSense system is on, and both
the lane markings have been detected, the
system is "armed" to provide visual warnings
in the instrument cluster display and a torque
warning in the steering wheel if an uninten -
tional lane departure occurs. The lane lines
turn from gray to white and the LaneSense
telltale is solid green.

Lanes Sensed (White Lines) With Green Telltale

5

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258STARTING AND OPERATING
When the LaneSense system senses a lane
drift situation, the left lane line turns solid
yellow. The LaneSense telltale changes
from solid green to solid yellow. At this time
torque is applied to the steering wheel in the
opposite direction of the lane boundary.
For example: If approaching the left side of
the lane the steering wheel will turn to the
right.

Lane Approached (Solid Yellow Lane Line) With Solid Yellow Telltale

When the LaneSense system senses the lane
has been approached and is in a lane depar -
ture situation, the left lane line flashes yellow
(on/off). The LaneSense telltale changes
from solid yellow to flashing yellow. At this
time torque is applied to the steering wheel in
the opposite direction of the lane boundary. For example: If approaching the left side of
the lane the steering wheel will turn to the
right.

Lane Crossed (Flashing Yellow Lane Line) With Flashing Yellow Telltale

NOTE:
The LaneSense system operates with similar
behavior for a right lane departure.
Changing LaneSense Status
The LaneSense system has settings to adjust
the intensity (Low/Medium/High) of the torque
warning and the warning zone sensitivity (Early/
Medium/Late) that you can configure through
the Uconnect system screen. Refer to
“Uconnect Settings” in “Multimedia” for further
information. NOTE:
When enabled the system operates above
37 mph (60 km/h) and below 112 mph
(180 km/h).
Use of the turn signal suppresses the warn -
ings.
The system will not apply torque to the
steering wheel whenever a safety system
engages (Anti-Lock Brakes, Traction Control
System, Electronic Stability Control, Forward
Collision Warning, etc.).
PARKVIEW REAR BACK UP CAMERA
Your vehicle may be equipped with the
ParkView Rear Back Up Camera that allows you
to see a image of the rear surroundings of your
vehicle whenever the gear selector is put into
REVERSE or whenever it is initiated through the
"Backup Camera" button in the "Controls"
menu. Whenever the gear selector is put into
REVERSE, the image will be displayed in the
rearview mirror display (if equipped) or
Uconnect screen (if equipped). If the image is
displayed in the Uconnect screen, a caution
note to “check entire surroundings” will display
across the top of the screen. After five seconds
this note will disappear.

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