steering Ram 3500 Chassis Cab 2020 Repair Manual

SERVICING AND MAINTENANCE391
Tire Rotation Recommendations
Tires on the front and rear axles of vehicles
operate at different loads and perform different
steering, driving, and braking functions. For
these reasons, they wear at unequal rates.
These effects can be reduced by timely rotation
of tires. The benefits of rotation are especially
worthwhile with aggressive tread designs such
as those on On/Off Road type tires. Rotation will
increase tread life, help to maintain mud, snow,
and wet traction levels, and contribute to a
smooth, quiet ride. Refer to the “Maintenance Plan” for the proper
maintenance intervals. More frequent rotation
is permissible if desired. The reasons for any
rapid or unusual wear should be corrected prior
to rotation being performed.

Tire Rotation

NOTE:
On Canadian vehicles only, if your vehicle is
equipped with All-Season type tires on the front
and On/Off Road type tires mounted on the
rear, do not use a front to back rotation pattern.
Instead, rotate your tires side to side at the
recommended intervals.
Dual Rear Wheels

Tire Rotation

The tires used on dual wheel assemblies should
be matched for wear to prevent overloading one
tire in a set. To check if tires are even, lay a
straight edge across all four tires. The straight
edge should touch all the tires.
NOTE:
If your vehicle is equipped with a Tire Pressure
Information System (TPIS):
The Tire Pressure Information System (TPIS)
uses unique sensors in the inner rear wheels
to help identify them from the outer rear
wheels, because of this, the inner and outer
wheel locations can’t be switched.
Observe the traction device manufacturer’s
instructions on the method of installation,
operating speed, and conditions for use.
Always use the suggested operating speed
of the device manufacturer’s if it is less
than 30 mph (48 km/h).
Do not use traction devices on a compact
spare tire.
CAUTION! (Continued)
7

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397
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA
Vehicle Identification Number
The Vehicle Identification Number (VIN) is found
on the left front corner of the instrument panel,
visible through the windshield. This number
also appears on the vehicle frame etched on
right hand center rail, as well as the Automobile
Information Disclosure Label affixed to a
window on your vehicle, the vehicle registration
and title.
Vehicle Identification Number
NOTE:
It is illegal to remove or alter the VIN.BRAKE SYSTEM
If power assist is lost for any reason (for
example, repeated brake applications with the
engine off), the brakes will still function.
However, you will experience a substantial
increase in braking effort to stop the vehicle.
If either the front or rear hydraulic system loses
normal braking capability, the remaining
system will still function with some loss of
overall braking effectiveness. This will be
evident by increased pedal travel during appli
-
cation, greater pedal force required to slow or
stop, and activation of the “Brake Warning
Light” and/or the “ABS Warning Light” during
brake use.
Hydraulic Brake Assist — If Equipped
The brake system power assist is provided by a
hydro-boost unit which shares fluid with the
power steering system. You may experience
some clicking or hissing noises from the
hydro-boost system during hard braking condi -
tions.
NOTE:
Under cold temperatures, pedal effort will be
higher than normal until the power steering fluid
reaches operating temperature.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to
ensure that the wheel is properly mounted to
the vehicle. Any time a wheel has been removed
and reinstalled on the vehicle, the lug nuts/
bolts should be torqued using a properly cali -
brated torque wrench using a high quality six
sided (hex) deep wall socket.
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TECHNICAL SPECIFICATIONS409
Chassis
Component Fluid, Lubricant, or Genuine Part
Automatic Transmission – Eight-Speed Use only Mopar ZF 8&9 Speed ATF Automatic Transmission Fluid,
orequivalent. Failure to use the correct fluid may affect the function
orperformance of your transmission.
Automatic Transmission – Six-Speed Use only Mopar ASRC Automatic Transmission Fluid or equivalent. Failure
to use the proper fluid may affect the function or performance of your
transmission.
Transfer Case We recommend you use Mopar Transfer Case Lubricant for Borg Warner
44-44 and 44-45.
Front and Rear Axle Fluid (3500) We recommend you use SAE 75W-85 HD Ram GL-5 Synthetic Axle
Lubricant in 9.25 Front & 11.5 Rear Axles. Use Mopar Synthetic Gear
Lubricant SAE 75W-140 (MS-8985) in 12.0 Rear axles. Limited slip
additive is required for limited slip axles
Front and Rear Axle Fluid (4500/5500) We recommend you use SAE 75W-85 HD Ram GL-5 Synthetic Axle
Lubricant. Limited slip additive is required for limited slip axles
Brake Master Cylinder We recommend you use Mopar DOT 3 and SAE J1703.
Power Steering Reservoir We recommend you use Mopar Power Steering Fluid +4, Mopar ATF+4
Automatic Transmission Fluid.
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Forward Facing Camera Guidelines
— If Equipped On
Off
NOTE:
The “Forward Facing Camera Guidelines” feature is an off-road type of feature that shows the path of the tires based on the steering wheel input. CHMSL (Center High Mounted Stop Lamp) Camera Dynamic Centerline — If Equipped On
Off
NOTE:
When the “CHMSL Camera Dynamic Centerline” feature is selected, it will assist in backing up for trailer alignment and hook up. This feature is only
available if your vehicle is equipped with Surround View Camera. Rain Sensing Auto Wipers — If Equipped On
Off
NOTE:
When the “Rain Sensing Auto Wipers” feature is selected, the system automatically activates the windshield wipers if it senses moisture on the wind -
shield.
Hill Start Assist — If Equipped On Off
NOTE:
When the “Hill Start Assist” feature is selected, the Hill Start Assist (HSA) system becomes active. Tire Fill Assist On Off
Setting Name Selectable Options

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Flash Lights With Lock OnOff
NOTE:
When the “Flash Lights With Lock” feature is selected, the exterior lights flash when the doors are locked or unlocked with the key fob. This feature
may be selected with or without the “Sound Horn With Lock” feature selected. Steering Directed Lights OnOff
NOTE:
When the “Steering Directed Lights” feature is selected, the headlights turn with the direction of the steering wheel. Rear Cargo Guidance Lights — If Equipped OnOff
NOTE:
When the “Rear Cargo Guidance Lights” feature is selected, the lights in the cargo and bed of the truck will come on either when the headlight switch
is pressed, or the button on the back bed of the truck is pressed.
Setting Name Selectable Options

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Power Side Steps — If Equipped
After pressing the Power Side Steps button on the touchscreen, the following settings will be available:
Auto-On Comfort Systems — If Equipped
After pressing the Auto-On Comfort button on the touchscreen, the following settings will be available:Passive Entry — If Equipped
On Off
NOTE:
The “Passive Entry” feature allows you to lock and unlock the vehicle’s door(s) without having to push the key fob lock or unlock buttons. It automat -
ically unlocks the doors when the outside door handle is grabbed.
Flash Lights With Lock On Off
NOTE:
When the “Flash Lights With Lock” feature is selected, the exterior lights flash when the doors are locked or unlocked with the key fob. This feature
may be selected with or without the “Sound Horn With Lock” feature selected.
Setting Name Selectable Options
Setting NameSelectable Options
Power Side StepsAutomaticStow
Setting Name Selectable Options
Auto-On Driver Heated/Ventilated
Seat & Steering Wheel With Vehicle Start — If Equipped Off
Remote Start Only All Starts
NOTE:
When the “Auto-On Driver Heated/Ventilated Seat & Steering Wheel With Vehicle Start” feature is selected the driver's heated seat and heated
steering wheel will automatically turn on when temperatures are below 40°F (4.4°C). When temperatures are above 80°F (26.7°C), the driver vented
seat will turn on.

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Camera
After pressing the Camera button on the touchscreen, the following settings will be available:
Setting Name Selectable Options
Surround View Camera — If Equipped OnOff
NOTE:
The “Surround View Camera” feature displays a complete 360 degree view of the vehicle's exterior environment while backing up. Surround View Camera Delay — If Equipped OnOff
NOTE:
The “Surround View Camera Delay” setting determines whether or not the screen will display the 360 degree view image with guidelines for up to 10
seconds after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed exceeds 8 mph (13 km/h), the transmission is
shifted into PARK, or the ignition is switched to the OFF position.
Surround View Camera Guidelines — If Equipped OnOff
NOTE:
The “Surround View Camera Guidelines” feature allows you to see active guidelines over the Surround View camera display whenever the gear
selector is put into REVERSE or the Surround View button on the touchscreen is pressed. The image will be displayed on the radio touchscreen display. Parkview Backup Camera Delay — If Equipped OnOff
NOTE:
The “ParkView Backup Camera Delay” setting determines whether or not the screen will display the rear view image with dynamic grid lines for up to
10 seconds after the vehicle is shifted out of REVERSE. This delay will be canceled if the vehicle’s speed exceeds 8 mph (13 km/h), the transmission
is shifted into PARK, or the ignition is switched to the OFF position.
Active Backup Camera Guidelines — If Equipped OnOff
NOTE:
The “Active Backup Camera Guidelines” feature overlays the Rear Backup Camera image with active, or dynamic, grid lines to help illustrate the width
of the vehicle and its projected backup path, based on the steering wheel position when the option is checked. A dashed center line overlay indicates
the center of the vehicle to assist with parking or aligning to a hitch/receiver.

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Safety & Driving Assistance
After pressing the Safety & Driving Assistance button on the touchscreen, the following settings will be available:Fixed Backup Camera Guidelines — If Equipped
OnOff
Forward Facing Camera Guidelines — If Equipped On
Off
NOTE:
The “Forward Facing Camera Guidelines” feature is an off-road type of feature that shows the path of the tires based on the steering wheel input. CHMSL (Center High Mounted Stop Lamp)
Camera Dynamic Centerline — If Equipped On
Off
NOTE:
When the “CHMSL Camera Dynamic Centerline” feature is selected, it will assist in backing up for trailer alignment and hook up. This feature is only
available if your vehicle is equipped with Surround View Camera. Cargo Camera Dynamic Centerline — If Equipped On
Off
Setting Name Selectable Options
Setting NameSelectable Options
Forward Collision Warning — If
Equipped Off
Warning Only Warning & Braking
NOTE:
Sounds an audible warning for the driver to slow the vehicle in case of collision or sounds an audible warning and applies brakes.9

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Power Side Steps — If Equipped
After pressing the Power Side Steps button on the touchscreen, the following settings will be available:
Seats & Comfort — If Equipped
After pressing the Seats & Comfort button on the touchscreen, the following settings will be available:Personal Settings Linked To Key
Fob — If Equipped On
Off
NOTE:
The “Personal Settings Linked To Key Fob” feature provides automatic driver seat positioning to enhance driver mobility when entering and exiting
the vehicle.
The seats return to the memorized seat location (if “Personal Settings Linked To Key Fob” is set to On) when the key fob is used to unlock the door.
Setting Name Selectable Options
Setting NameSelectable Options
Power Side StepsAutomaticStow
Setting Name Selectable Options
Auto-On Driver Heated/Ventilated
Seat & Steering Wheel With Vehicle Start — If Equipped Off
Remote Start All Starts
NOTE:
When the “Auto-On Driver Heated/Ventilated Seat & Steering Wheel With Vehicle Start” feature is selected, the driver's heated seat and heated
steering wheel will automatically turn on when temperatures are below 40°F (4.4°C). When temperatures are above 80°F (26.7°C), the driver vented
seat will turn on.

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Active Backup Camera Guidelines — If Equipped OnOff
NOTE:
The “Active Backup Camera Guidelines” feature overlays the Rear Backup Camera image with active, or dynamic, grid lines to help illustrate the width
of the vehicle and its projected backup path, based on the steering wheel position when the option is checked. A dashed center line overlay indicates
the center of the vehicle to assist with parking or aligning to a hitch/receiver. Fixed Backup Camera Guidelines — If Equipped OnOff
Forward Facing Camera Guidelines — If Equipped On
Off
NOTE:
The “Forward Facing Camera Guidelines” feature is an off-road type of feature that shows the path of the tires based on the steering wheel input. CHMSL (Center High Mounted Stop Lamp)
Camera Dynamic Centerline — If Equipped On
Off
NOTE:
When the “CHMSL Camera Dynamic Centerline” feature is selected, it will assist in backing up for trailer alignment and hook up. This feature is only
available if your vehicle is equipped with Surround View Camera. Cargo Camera Dynamic Centerline — If Equipped On
Off
Setting Name Selectable Options

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