mirror Ram 3500 Chassis Cab 2020 Owner's Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL ...............................11
Essential Information .................................. 11
Symbols ........................................................ 11
WARNINGS AND CAUTIONS ...............................11
VAN CONVERSIONS/CAMPERS .........................11
VEHICLE MODIFICATIONS/ALTERATIONS .......11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH ...............................................17
Keyless Push Button Ignition ...................... 17
REMOTE START — IF EQUIPPED (GASOLINE) ...18
How To Use Remote Start ........................... 18
Remote Start Abort Message ...................... 19
To Enter Remote Start Mode ...................... 19
To Exit Remote Start Mode Without
Driving
The Vehicle .................................................. 19 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 20 Remote Start Comfort Systems —
If Equipped ................................................... 20 General Information .................................... 20 REMOTE START — IF EQUIPPED (DIESEL)......... 20
How To Use Remote Start ........................... 21
Remote Start Abort Message...................... 21
To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without
Driving The Vehicle ...................................... 22 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 22 Remote Start Comfort Systems —
If Equipped ................................................... 22
SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys ..................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM .............................. 24
To Arm The System ...................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
Security System Manual Override .............. 25
DOORS .................................................................. 25
Manual Door Locks...................................... 25
Power Door Locks — If Equipped ............... 26
Keyless Enter-N-Go — Passive Entry .......... 26
Automatic Door Locks — If Equipped ....... 29
Child-Protection Door Lock ........................ 29
SEATS ................................................................ 30
Manual Front Seat Adjustment................... 30
Power Driver Seat Adjustment —
If Equipped ................................................... 31 Driver Memory Seats — If Equipped .......... 32
Heated Seats — If Equipped ....................... 34
Ventilated Seats — If Equipped................... 35 HEAD RESTRAINTS ..........................................36
Front Head Restraints ................................. 36
Rear Head Restraint Adjustment ............... 37
Rear Head Restraint Removal .................... 37
STEERING WHEEL .............................................38
Tilt Steering Column .................................. 38
Heated Steering Wheel — If Equipped ...... 38
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................39
MIRRORS ..............................................................40
Inside Day/Night Mirror — If Equipped ...... 40
Automatic Dimming Mirror —
If Equipped .................................................. 40 Automatic Dimming Mirror With Rear View
Camera Display — If Equipped ................... 40 Outside Mirrors ........................................... 41
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 41 Power Mirrors — If Equipped ...................... 41
Power Convex Mirror Switch —
If Equipped ................................................... 42 Trailer Towing Mirrors.................................. 42
Heated Mirrors — If Equipped .................... 43
Tilt Side Mirrors In Reverse —
If Equipped ................................................... 43 Outside Mirrors Folding Feature ................. 43
Illuminated Vanity Mirror —
If Equipped ................................................... 44

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32GETTING TO KNOW YOUR VEHICLE
Power Lumbar — If Equipped
Vehicles equipped with power driver or
passenger seats may be also be equipped with
power lumbar. The power lumbar switch is
located on the outboard side of the power seat.
Push the switch forward to increase the lumbar
support. Push the switch rearward to decrease
the lumbar support.

Lumbar Control Switch

Driver Memory Seats — If Equipped
This feature allows the driver to store up to two
different memory profiles for easy recall
through memory buttons. Each memory profile
contains desired position settings for the
driver’s seat, side mirrors, adjustable pedals (if
equipped), and a set of desired radio station
presets. Your remote keyless entry key fob can also be programmed to recall the same posi
-
tions when the unlock button is pushed.
NOTE:
Your vehicle is equipped with two key fobs, one
key fob can be linked to memory position 1 and
the other key fob can be linked to memory posi -
tion 2.
The driver memory seat buttons are located on
the driver door, next to the door handle.

Driver Memory Seat Buttons
Programming The Memory Feature
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUNposition (do not start the engine).
2. Adjust all memory profile settings to desired
preferences (i.e., driver’s seat, outside
mirrors, adjustable pedals (if equipped),
and radio station presets).
3. Push and release the set (S) button on the memory switch.
4. Within five seconds, push and release either of the memory buttons (1) or (2). The
instrument cluster display will show which
memory position has been set.
NOTE:
Memory profiles can be set without the vehicle
in PARK.
Linking And Unlinking The Remote Keyless
Entry Key Fob To Memory
Your key fob can be programmed to recall one
of two pre-programmed memory profiles by
pushing the unlock button on the key fob.
NOTE:
Before programming your key fob you must
select the “Personal Settings Linked to Key
Fob” feature through the Uconnect Settings.
Refer to “Uconnect Settings” in “Multimedia”
for further information.

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40GETTING TO KNOW YOUR VEHICLE
MIRRORS
Inside Day/Night Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of
the vehicle). The mirror should be adjusted
while set in the day position (toward the wind -
shield).

Adjusting Rearview Mirror

Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
NOTE:
The Automatic Dimming feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.
The Automatic Dimming feature can be turned
on or off through the touchscreen.
Automatic Dimming Mirror

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped
A single ball joint mirror is provided in the
vehicle. It is a twist on mirror that has a fixed
position at the windshield. The mirror installs on
the windshield button with a counterclockwise
rotation and requires no tools for mounting. The
mirror head can be adjusted up, down, left, and
right for various drivers. The mirror should be
adjusted to center on the view through the rear
window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.

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GETTING TO KNOW YOUR VEHICLE41
When the vehicle is placed into reverse gear, a
video display illuminates to display the image
generated by the rear view camera (for the
3500, 4500, and 5500 Chassis Cab vehicles,
the Rear Backup Camera is shipped loose and
not installed. Please refer to the Ram Body
Builders Guide for more information). The auto
dimming feature is also disabled to improve
rear view viewing.

Automatic Dimming Mirror With Rear View Camera

Outside Mirrors
To receive maximum benefit, adjust the outside
mirrors to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror. NOTE:
If your vehicle is equipped with puddle lamps
under the outside mirrors, they can be turned
off through the Uconnect display. For further
information, refer to “Uconnect Settings” in
“Multimedia”.
Driver's Outside Automatic Dimming Mirror
— If Equipped
The driver’s outside mirror will automatically
adjust for glare from vehicles behind you. This
feature is controlled by the inside automatic
dimming mirror and will automatically adjust for
headlight glare when the inside mirror adjusts.
Power Mirrors — If Equipped
The controls for the power mirrors are located
on the driver's door trim panel.

Power Mirror Controls

The power mirror controls consist of mirror
select buttons and a four-way mirror control
switch.
To adjust a mirror, push either the L (left) or R
(right) button to select the mirror that you want
to adjust.
WARNING!
Vehicles and other objects seen in the
passenger side convex mirror will look smaller
and farther away than they really are. Relying
too much on your passenger side convex
mirror could cause you to collide with another
vehicle or other object. Use your inside mirror
when judging the size or distance of a vehicle
seen in the passenger side convex mirror.
Some vehicles will not have a convex
passenger side mirror.
1 — Left Mirror Selection
2 — Right Mirror Selection
3 — Mirror Direction Control
2

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42GETTING TO KNOW YOUR VEHICLE
Using the mirror control switch, push on any of
the four arrows for the direction that you want
the mirror to move.

Power Mirror Movement

Power Convex Mirror Switch — If Equipped
The Power Convex Mirror Switch is located on
the door trim panel, above the power mirror
controls. The switch enables the movement of
the convex portion of both the driver and
passenger outside mirrors.
Power Convex Mirror Switch

To adjust the convex portion of the outside
mirrors, push the Power Convex Mirror Switch.
Then, select the mirror you want to adjust by
using the L (left) or R (right) buttons.
To return the control to the large mirror, push
the Power Convex Mirror Switch a second time.

Trailer Tow Power Convex Mirror
NOTE:
If the Power Convex Mirror Switch is not pushed
a second time, the switch will automatically
default back to the larger portion of the outside
mirrors after a period of time.
Trailer Towing Mirrors
These mirrors are designed with an adjustable
mirror head to provide a greater vision range
when towing extra-wide loads. To change posi
-
tion inboard or outboard, the mirror head
should be rotated (flipped in or out).

Trailer Towing Position

NOTE:
Fold the trailer towing mirrors rearward prior to
entering an automated car wash.

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GETTING TO KNOW YOUR VEHICLE43
A small blindspot mirror is located next to main
mirror and can be adjusted separately.

Blindspot Mirror

Heated Mirrors — If Equipped
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped).
Refer to “Climate Controls” in this chapter for
further information.
Tilt Side Mirrors In Reverse — If Equipped
Tilt Side Mirrors In Reverse provides automatic
outside mirror positioning which will aid the
driver’s view of the ground rearward of the front
doors. The outside mirrors will move slightly
downward from the present position when the
vehicle is shifted into REVERSE. The outside
mirrors will then return to the original position
when the vehicle is shifted out of the REVERSE
position. Each stored memory setting will have
an associated Tilt Side Mirrors In Reverse posi -
tion.
NOTE:
The Tilt Side Mirrors In Reverse feature is not
turned on when delivered from the factory.
This feature can be programmed through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
Outside Mirrors Folding Feature
All outside mirrors are designed to be able to be
manually folded both forward and rearward to
prevent damage.

Folding Mirror

CAUTION!
It is recommended to fold the mirrors into the
full rearward position to resist damage when
entering a car wash or a narrow location.
2

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44GETTING TO KNOW YOUR VEHICLE
Illuminated Vanity Mirror — If Equipped
Illuminated vanity mirrors are located on each
sun visor. To use the mirror, rotate the sun visor
down and swing the mirror cover upward. The
lights will turn on automatically. Closing the
mirror cover turns off the light.

Illuminated Vanity Mirror

“Slide-On-Rod” Features Of Sun Visor — If
Equipped
The sun visor “Slide-On-Rod” feature allows for
additional flexibility in positioning the visor to
block out the sun.
To use the “Slide-On-Rod” feature, rotate the
sun visor downward and unclip it. Pull the sun
visor along the “Slide-On-Rod” until the sun
visor is in the desired position.
“Slide-On-Rod” Extender

EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever is located on the left
side of the steering column.

Multifunction Lever

Headlight Switch
The headlight switch is located on the left side
of the instrument panel. This switch controls the
operation of the headlights, parking lights, auto -
matic headlights (if equipped), instrument
panel light dimming, cargo light/trailer spotter
lights (if equipped), and fog lights (if equipped).

Headlight Switch

Rotate the headlight switch clockwise to the
first detent for parking light and instrument
panel light operation. Rotate the headlight
switch to the second detent for headlight,
parking light, and instrument panel light opera -
tion.

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GETTING TO KNOW YOUR VEHICLE45
Daytime Running Lights (DRLs)
The headlights on your vehicle will illuminate
when the engine is started and the transmis -
sion is in any gear except PARK. This provides a
constant "lights on" condition until the ignition is
placed in the OFF position. The lights illuminate
at less than half of normal intensity. If the
parking brake is applied, the Daytime Running
Lights (DRLs) will turn off. Also, if a turn signal is
activated, the DRL lamp on the same side of the
vehicle may turn off for the duration of the turn
signal activation. Once the turn signal is no
longer active, the DRL lamp will illuminate.
NOTE:
If allowed by law in the country in which the
vehicle was purchased, the Daytime Running
Lights can be turned on and off using the
Uconnect System, refer to “Uconnect Settings”
in “Multimedia” for further information.
High/Low Beam Switch
Push the multifunction lever toward the instru-
ment panel to switch the headlights to high
beam. Pulling the multifunction lever back
toward the steering wheel will turn the low
beams back on, or shut the high beams off.
Automatic High Beam Headlamp Control —
If Equipped
The Automatic High Beam Headlamp Control
system provides increased forward lighting at
night by automating high beam control through
the use of a digital camera mounted on the
inside rearview mirror or forward facing camera.
This camera detects vehicle specific light and
automatically switches from high beams to low
beams until the approaching vehicle is out of
view.
NOTE:
The Automatic High Beam Headlamp Control
can be turned on or off by selecting “ON”
under “Auto Dim High Beams” within your
Uconnect settings, as well as turning the
headlight switch to the AUTO position. Refer
to “Uconnect Settings” in “Multimedia” for
further information.
Broken, muddy, or obstructed headlights and
taillights of vehicles in the field of view will
cause headlights to remain on longer (closer
to the vehicle). Also, dirt, film, and other
obstructions on the windshield or camera
lens will cause the system to function improp -
erly.
To opt out of the Advanced Auto High Beam
Sensitivity Control (default) and enter
Reduced High Beam Sensitivity Control (not
recommended), on vehicles equipped with
mirror controlled automatic high beams and
without the forward facing camera, toggle the
high beam lever six full on/off cycles within
10 seconds of placing the ignition in the ON
position. The system will return to the default
setting when the ignition is OFF.
If the windshield or Automatic High Beam Head -
lamp Control mirror is replaced, the mirror must
be re-aimed to ensure proper performance. See
a local authorized dealer.
To Activate

1. The Automatic High Beams are enabled through the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” for
further information.

2. Turn the headlight switch to the AUTO head -
light position.
3. Push the multifunction lever away from you (toward front of vehicle) to engage the high
beam mode.
2

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GETTING TO KNOW YOUR VEHICLE49
Two types of Rear Courtesy/Reading Lights are
available for your vehicle:
Push button on/off
Push lens on/off

Push Lens On/Off Rear Courtesy Light

NOTE:
The Rear Courtesy/Reading Lights will remain
on until the switch is pushed a second time, so
be sure they have been turned off before exiting
the vehicle. If the interior lights are left on after
the ignition is turned off, they will automatically
turn off after 10 minutes.
Dimmer Control
The dimmer controls are part of the headlight
switch and are located on the left side of the
instrument panel.
Dimmer Controls

With the parking lights or headlights on, rotating
the right dimmer control upward will increase
the brightness of the instrument panel lights.
Rotating the left dimmer control will adjust the
interior and ambient light levels.
NOTE:
The dimming of the touchscreen is program -
mable through the Uconnect system. Refer to
“Uconnect Settings” in “Multimedia” for
further details.
The ambient lights are only active when the
headlights or parking lights are on.
Illuminated Entry
The courtesy lights will turn on when you use the
key fob to unlock the doors (if the vehicle is
equipped with remote power door locks) or
open any door.
This feature also turns on the puddle lamps
located beneath the outside mirrors (if
equipped).
The lights will fade to off after approximately 30
seconds, or they will immediately fade to off
once the ignition switch is turned to ON/RUN
from the OFF position.
The front courtesy overhead console and door
courtesy lights will not turn off if the Dome On
button on the overhead console is pushed.
The illuminated entry system will not operate if
the Dome Off button on the overhead console is
pushed.
NOTE:
If your vehicle is equipped with Illuminated
Approach lights under the outside mirrors, they
can also be turned off by pushing the Dome Off
button.
1 — Ambient Light Control
2 — Instrument Panel Dimmer Control
2

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54GETTING TO KNOW YOUR VEHICLE
Floor Mode Floor Mode
Air comes from the floor outlets. A slight amount of air is directed through the defrost and side window demister outlets.
Mix Mode Mix Mode Air is directed through the floor, defrost, and side window demister outlets. This setting works best in cold or snowy
conditions that require extra heat to the windshield. This setting is good for maintaining comfort while reducing moisture on
the windshield.
Front Defrost Setting

Turn the Mode Control knob to the Front Defrost mode setting. Air comes from the windshield and side window demist
outlets. When the defrost button is selected, the blower level may increase. Use Defrost mode with maximum temperature
settings for best windshield and side window defrosting and defogging.
Rear Defrost Button
Push and release the Rear Defrost button to turn on the rear window defroster and the heated outside mirrors (if
equipped). The Rear Defrost indicator illuminates when the rear window defroster is on. The rear window defroster
automatically turns off after 15 minutes.
Climate Control OFF
To turn the Climate Controls off, turn the Blower Control knob to the O (off) position.
Icon Description

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