Ram 5500 Chassis Cab 2011 Owner's Manual

Call Termination
To end a call in progress, momentarily press the
button. Only the active call(s) will be terminated and if
there is a call on hold, it will become the new active call.
If the active call is terminated by the phone far end, a call
on hold may not become active automatically. This is cell
phone-dependent. To bring the call back from hold, press
and hold the
button until you hear a single beep.
Redial
•
Press thebutton to begin.
•After theReadyprompt and the following beep, say
Redial.
•The Uconnect™ Phone will call the last number that
was dialed from your cellular phone.
NOTE: This may not be the last number dialed from the
Uconnect™ Phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect™ Phone after the vehicle ignition key has been
switched to OFF. Call continuation functionality avail-
able on the vehicle can be any one of three types:
•After the ignition key is switched to OFF, a call can
continue on the Uconnect™ Phone either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the Uconnect™ Phone and
transfer of the call to the cellular phone.
•After the ignition key is switched to OFF, a call can
continue on the Uconnect™ Phone for a certain dura-
tion, after which the call is automatically transferred
from the Uconnect™ Phone to the cellular phone.
•An active call is automatically transferred to the
cellular phone after the ignition key is switched to
OFF.
100 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Uconnect™ Phone Features
Language Selection
To change the language that the Uconnect™ Phone is
using:
•Press thebutton to begin.
•After theReadyprompt and the following beep, say
the name of the language you wish to switch to
English, Espanol, or Francais.
•Continue to follow the system prompts to complete
the language selection.
After selecting one of the languages, all prompts and
voice commands will be in that language.
NOTE: After every Uconnect™ Phone language change
operation, only the language-specific 32-name phone-
book is usable. The paired phone name is not language-
specific and usable across all languages.
Emergency Assistance
If you are in an emergency and the cellular phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect™ Phone is
operational, you may reach the emergency number as
follows:
•Press thebutton to begin.
•After the Readyprompt and the following beep, say
Emergency and the Uconnect™ Phone will instruct
the paired cellular phone to call the emergency num-
ber. This feature is supported in the U.S., Canada, and
Mexico.
NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 101

Canada and 060 for Mexico). The number dialed may
not be applicable with the available cellular service
and area.
•If supported, this number may be programmable on
some systems. To do this, press the
button and
say ‘Setup’, followed by ‘Emergency’.
•The Uconnect™ Phone does slightly lower your
chances of successfully making a phone call as to that
for the cellular phone directly.
WARNING!
Your phone must be turned on and paired to the
Uconnect™ Phone to allow use of this vehicle feature
in emergency situations, when the cellular phone has
network coverage and stays paired to the Uconnect™
Phone.
Towing Assistance
If you need towing assistance:
•Press thebutton to begin.
•After the Readyprompt and the following beep, say
Towing Assistance.
NOTE:
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the 24-Hour
Towing Assistance coverage details on the DVD in
the Warranty Information Booklet and the 24-Hour
Towing Assistance references.
•If supported, this number may be programmable on
some systems. To do this, press the
button and
say “Setup”, followed by “Towing Assistance”.
102 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Paging
To learn how to page, refer toWorking with Automated
Systems. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the Uconnect™ Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to Working
with Automated Systems.
Working with Automated Systems
This method is used in instances where one generally has
to press numbers on the cellular phone keypad while
navigating through an automated telephone system.
You can use your Uconnect™ Phone to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the
Uconnect™ Phone. When calling a number with your Uconnect™ Phone that
normally requires you to enter in a touch-tone sequence
on your cellular phone keypad, you can press the
button and say the sequence you wish to enter, followed
by the word
Send.For example, if required to enter
your PIN followed with a pound, (3746#),youcan
press the
button and say, 3746#Send. Saying
a number, or sequence of numbers, followed by Send,is
also to be used for navigating through an automated
customer service center menu structure, and to leave a
number on a pager.
You can also send stored Uconnect™ phonebook entries
as tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the
button and say, “Send.” The
system will prompt you to enter the name or number and
say the name of the phonebook entry you wish to send.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 103

The Uconnect™ Phone will then send the corresponding
phone number associated with the phonebook entry, as
tones over the phone.
NOTE:
•You may not hear all of the tones due to cellular phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In - Overriding Prompts
The “Voice Command” button can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
askingWould you like to pair a phone, clear a..., you
could press the
button and say, Pair a Phoneto
select that option without having to listen to the rest of
the voice prompt.
Turning Confirmation Prompts ON/OFF
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the Uconnect™
Phone will not repeat a phone number before you dial it).
•Press thebutton to begin.
•After the Readyprompt and the following beep, say
Setup Confirmations. The Uconnect™ Phone will
play the current confirmation prompt status and you
will be given the choice to change it.
Phone and Network Status Indicators
If available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your cellular phone, the Uconnect™ Phone will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using Uconnect™ Phone. The status is given for roaming,
network signal strength, phone battery strength, etc.
104 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Dialing Using the Cellular Phone Keypad
You can dial a phone number with your cellular phone
keypad and still use the Uconnect™ Phone (while dialing
via the cellular phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetoothcellular
phone, the audio will be played through your vehicle’s
audio system. The Uconnect™ Phone will work the same
as if you dial the number using Voice Command.
NOTE: Certain brands of cellular phones do not send
the dial ring to the Uconnect™ Phone to play it on the
vehicle audio system, so you will not hear it. Under this
situation, after successfully dialing a number the user
may feel that the call did not go through even though the
call is in progress. Once your call is answered, you will
hear the audio.
Mute/Un-Mute (Mute OFF)
When you mute the Uconnect™ Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. In
order to mute the Uconnect™ Phone:
•Press thebutton.
•Following the beep, say Mute.
In order to un-mute the Uconnect™ Phone:
•Press thebutton.
•Following the beep, say Mute off.
Advanced Phone Connectivity
Transfer Call to and from Cellular Phone
The Uconnect™ Phone allows ongoing calls to be trans-
ferred from your cellular phone to the Uconnect™ Phone
without terminating the call. To transfer an ongoing call
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 105

from your Uconnect™ Phone paired cellular phone to the
Uconnect™ Phone or vice versa, press the
button
and say Transfer Call.
Connect or Disconnect Link Between the
Uconnect™ Phone and Cellular Phone
Your cellular phone can be paired with many different
electronic devices, but can only be actively connected
with one electronic device at a time.
If you would like to connect or disconnect the Bluetooth
connection between a Uconnect™ Phone paired cellular
phone and the Uconnect™ Phone, follow the instructions
described in your cellular phone User’s Manual.
List Paired Cellular Phone Names
•
Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Setup Phone Pairing.”
•When prompted, say List Phones.
•The Uconnect™ Phone will play the phone names of
all paired cellular phones in order from the highest to
the lowest priority. To “select” or “delete” a paired
phone being announced, press the
button and
say “Select” or “Delete.” Also, see the next two sec-
tions for an alternate way to “select” or “delete” a
paired phone.
Select Another Cellular Phone
This feature allows you to select and start using another
phone paired with the Uconnect™ Phone.
•Press thebutton to begin.
•After the Readyprompt and the following beep, say
Setup Select Phone and follow the prompts.
•You can also press thebutton at any time while
the list is being played, and then choose the phone that
you wish to select.
106 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•The selected phone will be used for the next phone
call. If the selected phone is not available, the
Uconnect™ Phone will return to using the highest
priority phone present in or near (approximately
within 30 ft (9 m)) the vehicle.
Delete Uconnect™ Phone Paired Cellular Phones
•
Press thebutton to begin.
•After theReadyprompt and the following beep, say
Setup Phone Pairing.
•At the next prompt, say Deleteand follow the
prompts.
•You can also press thebutton at any time while
the list is being played, and then choose the phone you
wish to delete.
Things You Should Know About Your Uconnect™
Phone
Uconnect™ Phone Tutorial
To hear a brief tutorial of the system features, press the
button and say “Uconnect™ Tutorial.”
Voice Training
For users experiencing difficulty with the system recog-
nizing their voice commands or numbers, the Uconnect™
Phone Voice Training feature may be used. To enter this
training mode, follow one of the two following proce-
dures:
From outside the Uconnect™ Phone mode (e.g., from
radio mode):
•Press and hold thebutton for five seconds until
the session begins, or,
•Press thebutton and say the Setup, Voice
Training command.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 107

Repeat the words and phrases when prompted by the
Uconnect™ Phone. For best results, the Voice Training
session should be completed when the vehicle is parked
with the engine running, all windows closed, and the
blower fan switched off.
This procedure may be repeated with a new user. The
system will adapt to the last trained voice only.
To restore the Voice Command system to factory default
settings, enter the Voice Training session via the above
procedure and follow the prompts.
Voice Command
•
For best performance, adjust the rearview mirror to
provide at least12in (1 cm) gap between the overhead
console (if equipped) and the mirror.
•Always wait for the beep before speaking.
•Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
•Make sure that no one other than you is speaking
during a Voice Command period.
•Performance is maximized under:
•low-to-medium blower setting,
•low-to-medium vehicle speed,
•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather condition.
•Even though the system is designed for users speaking
in North American English, French, and Spanish ac-
cents, the system may not always work for some.
108 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•When navigating through an automated system such
as voice mail, or when sending a page, at the end of
speaking the digit string, make sure to saySend.
•Storing names in the phonebook when the vehicle is
not in motion is recommended.
•It is not recommended to store similar sounding
names in the Uconnect™ Phonebook.
•Phonebook (Downloaded and Uconnect™ Phone Lo-
cal) name recognition rate is optimized when the
entries are not similar.
•Numbers must be spoken in single digits. “800” must
be spoken “eight-zero-zero” not “eight hundred”.
•You can sayO(letter O) for 0(zero).
•Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
•In a convertible vehicle, system performance may be
compromised with the convertible top down.
Phone Far End Audio Performance
•
Audio quality is maximized under:
•low-to-medium blower setting,
•low-to-medium vehicle speed,
•low road noise,
•smooth road surface,
•fully closed windows,
•dry weather conditions, and
•operation from the driver’s seat.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 109