Ram 5500 Chassis Cab 2012 Owner's Manual

If the transmission operating temperature exceeds nor-
mal operating limits, the powertrain controller will
modify the transmission shift schedule and expand the
range of torque converter clutch engagement. This is
done to prevent transmission damage due to overheat-
ing.
If the transmission becomes extremely hot, the “Trans-
mission Temperature Warning Light” may illuminate and
the transmission may downshift out of Overdrive until
the transmission cools down.
NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of both the
torque converter clutch and the top overdrive gear are
inhibited until the transmission fluid is warm (refer to the
“Note” under “Torque Converter Clutch” in this section).
During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to first and
direct gears only. Normal operation will resume once the
transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear regardless of which forward gear is
selected. PARK, REVERSE, and NEUTRAL will continue
5
STARTING AND OPERATING 289

to operate. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition switch to the LOCK/OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the shift
lever is in the DRIVE position. For example, if you shift
the transmission into 3 (third gear), the transmission will
never shift above third gear, but will shift down into
second and first gear normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the ERS (-)
290 STARTING AND OPERATING

switch will activate ERS mode, display the current gear in
the instrument cluster, and maintain that gear as the top
available gear. Once in ERS mode, tapping ERS (-) or (+)
will change the top available gear.To exit ERS mode, simply press and hold the ERS (+)
switch until “D” is once again displayed in the shift lever
position indicator in the instrument cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing an accident
or personal injury.
Screen Display123456D
Actual Gear(s)
Allowed1 1-2 1-3 1-4 1-5 1-6 1-6
NOTE:To select the proper gear position for maximum
deceleration (engine braking), simply press and hold the
ERS (-) switch down. The transmission will shift to the
range from which the vehicle can best be slowed down.
Column Shift Lever
5
STARTING AND OPERATING 291

Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (fifth and sixth gears). The trans-
mission will automatically shift into the Overdrive gear if
the following conditions are present:
•the shift lever is in the DRIVE position,
•the transmission fluid has reached an adequate tem-
perature,
•the engine coolant (antifreeze) has reached an ad-
equate temperature,
•vehicle speed is sufficiently high, and
•the TOW/HAUL switch has not been activated.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to select TOW/HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
TOW/HAUL Switch
292 STARTING AND OPERATING

The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. If the TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
NOTE:
•The torque converter clutch will not engage, and the
transmission will not shift to sixth gear, until thetransmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (1.6 to 4.8 km) of driving].
Because sixth gear is disabled, and engine speed is
higher when the torque converter clutch is not en-
gaged, it may seem as if the transmission is not
shifting properly when cold. This is normal. Using the
Electronic Range Select (ERS) feature, when the trans-
mission is sufficiently warm, will demonstrate that the
transmission is able to shift into and out of Overdrive.
•If the vehicle has not been driven for several days, the
first few seconds of operation after shifting the trans-
mission into gear may seem sluggish. This is due to the
fluid partially draining from the torque converter into
the transmission. This condition is normal and will not
cause damage to the transmission. The torque con-
verter will refill within five seconds after starting the
engine.5
STARTING AND OPERATING 293

FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED
Four-wheel drive trucks are equipped with either a
manually shifted transfer case or an electronically shifted
transfer case. Refer to the operating instructions for your
transfer case, located in this section for further informa-
tion.
Manually Shifted Transfer Case – If Equipped
The transfer case provides four mode positions.
•Two-wheel drive high range (2H)
•Four-wheel drive high range (4H)
•Neutral (N)
•Four-wheel drive low range (4L)
This transfer case is intended to be driven in the 2H
position for normal street and highway conditions such
as dry, hard surfaced roads.When additional traction is required, the 4H and 4L
positions can be used to lock the front and rear drive-
shafts together and force the front and rear wheels to
rotate at the same speed. This is accomplished by simply
moving the shift lever to the desired positions. The 4H
and 4L positions are intended for loose, slippery road
surfaces only. Driving in the 4H and 4L positions on dry,
hard surfaced roads may cause increased tire wear and
damage to the driveline components.
The “Transfer Case Position Indicator Light” in the
instrument cluster will alert the driver that the vehicle is
in four-wheel drive and that the front and rear drive-
shafts are locked together. This light will illuminate when
the transfer case is shifted into either the 4H or 4L
position. There is no light for the 2H or NEUTRAL
positions.
When operating your vehicle in 4L, the engine speed is
approximately three times that of the 2H or 4H positions
294 STARTING AND OPERATING

at a given road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends
on tires of equal size, type and circumference on each
wheel. Any difference will adversely affect shifting and
can cause damage to the drivetrain.
NOTE:Do not attempt to make a shift while only the
front or rear wheels are spinning. The transfer case is not
equipped with a synchronizer and therefore the front and
rear driveshaft speeds must be equal for the shift to take
place. Shifting while only the front or rear wheels are
spinning can cause damage to the transfer case.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.
NOTE:
Delayed shifts out of four-wheel drive may be
experienced due to uneven tire wear, low or uneven tire
pressures, excessive vehicle loading, or cold temperatures.
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
NEUTRAL position without first fully engaging the
parking brake. The transfer case NEUTRAL position
disengages both the front and rear driveshafts from
the powertrain and will allow the vehicle to move
regardless of the transmission position. The parking
brake should always be applied when the driver is
not in the vehicle.
For additional information on the appropriate use of each
transfer case mode position, see the information below:
2H
Rear-Wheel Drive High Range - This range is for normal
street and highway driving on dry hard surfaced roads.
5
STARTING AND OPERATING 295

4H
Four-Wheel Drive High Range - This range locks the
front and rear driveshafts together forcing the front and
rear wheels to rotate at the same speed. Additional
traction for loose, slippery road surfaces only.
N
Neutral - This range disengages the front and rear
driveshafts from the powertrain. To be used for flat
towing behind another vehicle. Refer to “Recreational
Towing” in “Starting and Operating” for further
information.
4L
Four-Wheel Drive Low Range - This range locks the front
and rear driveshafts together forcing the front and rear
wheels to rotate at the same speed. Additional traction
and maximum pulling power for loose, slippery road
surfaces only. Do not exceed 25 mph (40 km/h).
Shifting Procedure – Manually Shifted Transfer
Case
2H⇔4H
Shifting between 2H and 4H can be made with the
vehicle stopped or in motion. If the vehicle is in motion,
shifts can be made up to 55 mph (88 km/h). With the
vehicle in motion, the transfer case will engage/
disengage faster if you momentarily release the accelera-
tor pedal after completing the shift. Apply a constant
force when shifting the transfer case lever.
2H or 4H⇔4L
With the vehicle rolling at 2 to 3 mph (3 to 5 km/h), shift
the transmission into NEUTRAL. While the vehicle is
coasting at 2 to 3 mph (3 to 5 km/h), shift the transfer
case lever firmly to the desired position. Do not pause in
transfer case NEUTRAL.
296 STARTING AND OPERATING

NOTE:
•Pausing in transfer case NEUTRAL in vehicles
equipped with an automatic transmission may require
shutting the engine OFF to avoid gear clash while
completing the shift. If difficulty occurs, shift the
transmission into NEUTRAL, hold foot on brake, and
turn the engine OFF. Make shift to the desired mode.
•Shifting into or out of 4L is possible with the vehicle
completely stopped, however difficulty may occur due
to the mating clutch teeth not being properly aligned.
Several attempts may be required for clutch teeth
alignment and shift completion to occur. The preferredmethod is with the vehicle rolling 2 to 3 mph (3 to
5 km/h). Avoid attempting to engage or disengage 4L
with the vehicle moving faster than 2 to 3 mph (3 to
5 km/h).
•Do not attempt to shift into or from 4L while the
transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in the
instrument cluster is used to alert the driver that the front
axle is fully engaged and all four wheels are driving.
5
STARTING AND OPERATING 297

Electronically Shifted Transfer Case
(Four-Position Switch) – If Equipped
This is an electronic shift transfer case and is operated by
the 4WD Control Switch (Transfer Case Switch), which is
located on the instrument panel.This electronically shifted transfer case provides four
mode positions:•Two-wheel drive high range (2WD)
•Four-wheel drive lock range (4WD LOCK)
•Four-wheel drive low range (4WD LOW)
•Neutral (NEUTRAL)
This electronically shifted transfer case is designed to be
driven in the two-wheel drive position (2WD) for normal
street and highway conditions on dry, hard surfaced
roads.
When additional traction is required, the transfer case
4WD LOCK and 4WD LOW positions can be used to lock
the front and rear driveshafts together, forcing the front
and rear wheels to rotate at the same speed. This is
accomplished by rotating the 4WD Control Switch to the
Transfer Case Switch (Four-Position)
298 STARTING AND OPERATING