transmission Ram 5500 Chassis Cab 2014 Workshop Manual

WARNING!
Improper towing can lead to a collision. Follow these
guidelines to make your trailer towing as safe as
possible:
•Make certain that the load is secured in the trailer
and will not shift during travel. When trailering
cargo that is not fully secured, dynamic load shifts
can occur that may be difficult for the driver to
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or dam-
age to brakes, axle, engine, transmission, steering,
suspension, chassis structure or tires.
(Continued)
WARNING! (Continued)
•Safety chains must always be used between your
vehicle and trailer. Always connect the chains to
the hook retainers of the vehicle hitch. Cross the
chains under the trailer tongue and allow enough
slack for turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on
the tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure
the transfer case is not in NEUTRAL. Always,
block or chockthe trailer wheels.
• GCWR must not be exceeded.
(Continued)
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WARNING!
Any work done to the vehicle’s electrical system or
wiring should be performed by a qualified automo-
tive technician. If done improperly it may cause
damage to the electrical system wiring and could
result in serious or fatal injury.
Towing Tips
Before setting out on a trip, practice turning, stopping
and backing the trailer up in an area away from heavy
traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequentshifting does occur while in DRIVE, select TOW/HAUL
mode or select a lower gear range (using the Electronic
Range Select (ERS) shift control).
NOTE:
Using TOW/HAUL mode, or selecting a lower
gear range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will improve
performance and extend transmission life by reducing
excessive shifting and heat build up. This action will also
provide better engine braking.
When towing a loaded trailer up steep grades at low
speeds (20 mph [32 km/h] or below), holding your
vehicle in first gear (using the ERS shift control) can help
to avoid transmission overheating.
If you regularly tow a trailer for more than 45 minutes of
continuous operation, then change the transmission fluid
and filter(s) as specified for police, taxi, fleet, or frequent
trailer towing. Refer to the “Maintenance Schedule” for
the proper maintenance intervals.
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NOTE:Check the automatic transmission fluid level
before towing.
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, turn the “TOW/HAUL” feature ON when driving in
hilly areas, or select a lower gear range (using the
Electronic Range Select (ERS) switches) on more severe
grades.
Electronic Speed Control — If Equipped
• Do not use in hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission over-
heating, take the following actions:
City Driving
When stopped for short periods of time, shift the trans-
mission into NEUTRAL and increase engine idle speed.
Highway Driving
Reduce speed.
Air Conditioning
Turn off temporarily.
SNOWPLOW
Snowplow Prep Packages are available as a factory
installed option. These packages include components
necessary to equip your vehicle with a snowplow.
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completely and position it as low as road or surface
conditions permit. Do not exceed 40 mph (64 km/h). The
operator should always maintain a safe stopping distance
and allow adequate passing clearance.
Operating Tips
Under ideal snow plowing conditions, 20 mph (32 km/h)
should be maximum operating speed. The operator
should be familiar with the area and surface to be
cleaned. Reduce speed and use extreme caution when
plowing unfamiliar areas or under poor visibility.
General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer’s instructions.
Keep all snowplow electrical connections and battery
terminals clean and free of corrosion.When plowing snow, to avoid transmission and drive-
train damage, the following precautions should be ob-
served.
•
Operate with transfer case in 4L when plowing small
or congested areas where speeds are not likely to
exceed 15 mph (24 km/h). At higher speeds operate in
4H.
• Vehicles with automatic transmissions should use 4L
range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
• Do not shift the transmission unless the engine has
returned to idle and wheels have stopped. Make a
practice of stepping on the brake pedal while shifting
the transmission.
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RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFFThe GroundTwo-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONE NOT
ALLOWED See Instructions
•
Automatic transmission in PARK
• Manual transmission in gear (NOT in
NEUTRAL)
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow FrontNOT
ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
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Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is
allowedONLYif the rear wheels are OFFthe ground.
This may be accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans- mission in PARK, manual transmission in gear (not in
NEUTRAL).
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s instructions. 5. Turn the ignition switch to the OFF position and
remove the Key Fob.
6. Install a suitable clamping device, designed for tow- ing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
• Do not disconnect the driveshaft because fluid may
leak from the transmission, causing damage to
internal parts.
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Recreational Towing — Four-Wheel Drive Models
NOTE:Both the manual shift and electronic shift trans-
fer cases must be shifted into NEUTRAL (N) for recre-
ational towing. Automatic transmissions must be shifted
into PARK for recreational towing. Manual transmissions
must be placed in gear (NOT in NEUTRAL) for recre-
ational towing. Refer to the following for the proper
transfer case NEUTRAL (N) shifting procedure for your
vehicle.
CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
recreational towing.
(Continued)
CAUTION! (Continued)
•Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
• Automatic transmissions must be placed in PARK
for recreational towing.
• Manual transmissions must be placed in gear (not
in Neutral) for recreational towing.
• Before recreational towing, perform the procedure
outlined under “Shifting Into NEUTRAL (N)” to be
certain that the transfer case is fully in NEUTRAL
(N). Otherwise, internal damage will result.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission and/or
transfer case damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.
(Continued)
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CAUTION!(Continued)
•Do not disconnect the rear drive shaft because fluid
will leak from the transfer case, causing damage to
internal parts.
• Do not use a bumper-mounted clamp-on tow bar
on your vehicle. The bumper face bar will be
damaged.
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
(Continued)
WARNING! (Continued)
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive-
shafts from the powertrain and will allow the vehicle
to move, even if the transmission is in PARK. The
parking brake should always be applied when the
driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop, with the engine running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL.
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3. Press and hold the brake pedal.
4. Depress the clutch pedal on a manual transmission.
5. If the transfer case is in 4WD AUTO (if equipped),press a selector button or rotate the selector switch to
shift the transfer case into the 2WD or 4WD LOCK
position.
• With manual shift transfer case, shift the transfer
case lever into NEUTRAL (N).
• With electronic shift transfer case, press and hold the
transfer case NEUTRAL (N) button. Some models
have a small, recessed Nbutton (at the center of the
transfer case switches) that must be pressed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary
transfer case control knob. The NEUTRAL (N) indi-
cator light will blink while the shift is in progress.
The light will stop blinking (stay on solid) when the shift to NEUTRAL (N) is complete. After the shift is
completed and the NEUTRAL (N) light stays on,
release the NEUTRAL (N) button.
6. Release the parking brake.
7. Shift the transmission into REVERSE.
8. Release the brake pedal (and clutch pedal on manual transmissions) for five seconds and ensure that there is
no vehicle movement.
9. Repeat steps 7 and 8 with automatic transmission in DRIVE or manual transmission in first gear.
10. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn OFF the engine. For vehicles
with Keyless Enter-N-Go™, press and hold the EN-
GINE START/STOP button until the engine shuts off.
11. Shift the transmission into PARK or place manual transmission in gear (NOT in NEUTRAL).
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5. Shift the transmission into NEUTRAL.•With manual shift transfer case, shift the transfer
case lever to the desired position.
• With electronic shift transfer case, press and hold the
transfer case NEUTRAL (N) button until the NEU-
TRAL (N) indicator light turns off. After the NEU-
TRAL (N) indicator light turns off, release the NEU-
TRAL (N) button. After the NEUTRAL (N) button
has been released, the transfer case will shift to the
position indicated by the selector switch.
NOTE: When shifting out of transfer case NEUTRAL (N),
turning the engine OFF is not required, but may be
helpful to avoid gear clash.
6. Shift automatic transmission into PARK.
7. Release the brake pedal (and clutch pedal on a manual transmission).
8. Disconnect vehicle from the tow vehicle. 9. Start the engine.
10. Press and hold the brake pedal.
11. Release the parking brake.
12. Shift the transmission into gear, release the brake
pedal (and clutch pedal on manual transmissions),
and check that the vehicle operates normally.
NOTE: With electronic shift transfer case:
• Steps 3 through 5 are requirements that must be met
prior to pressing the button to shift out of NEUTRAL
(N), and must continue to be met until the shift has
been completed. If any of these requirements are not
met before pressing the button or are no longer met
during the shift, the NEUTRAL (N) indicator light will
flash continuously until all requirements are met or
until the button is released.
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