steering Ram 5500 Chassis Cab 2017 Service Manual

comes on continuously with the engine running, a mal-
function has been detected in the ESC system. If this light
remains on after several ignition cycles, and the vehicle has
been driven several miles (kilometers) at speeds greater
than 30 mph (48 km/h), see your authorized dealer as soon
as possible to have the problem diagnosed and corrected.
The “ESC Activation/Malfunction Indicator Light” (lo-
cated in the instrument cluster) starts to flash as soon as the
tires lose traction and the ESC system becomes active. The
“ESC Activation/Malfunction Indicator Light” also flashes
when TCS is active. If the “ESC Activation/Malfunction
Indicator Light” begins to flash during acceleration, ease
up on the accelerator and apply as little throttle as possible.
Be sure to adapt your speed and driving to the prevailing
road conditions.
NOTE:
•The “ESC Activation/Malfunction Indicator Light” and
the “ESC OFF Indicator Light” come on momentarily
each time the ignition switch is turned ON.
• Each time the ignition is turned ON, the ESC system will
be ON even if it was turned off previously.
• The ESC system will make buzzing or clicking sounds
when it is active. This is normal; the sounds will stop when ESC becomes inactive following the maneuver
that caused the ESC activation.
The “ESC OFF Indicator Light” indicates the
customer has elected to have the Electronic Sta-
bility Control (ESC) in a reduced mode.
Electronic Roll Mitigation (ERM)
This system anticipates the potential for wheel lift by
monitoring the driver ’s steering wheel input and the speed
of the vehicle. When ERM determines that the rate of
change of the steering wheel angle and vehicle’s speed are
sufficient to potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine power to
lessen the chance that wheel lift will occur. ERM can only
reduce the chance of wheel lift occurring during severe or
evasive driving maneuvers; it cannot prevent wheel lift
due to other factors, such as road conditions, leaving the
roadway, or striking objects or other vehicles.
NOTE: ERM is disabled anytime the ESC is in “Full Off”
mode (if equipped). Refer to “Electronic Stability Control
(ESC)” in this section for a complete explanation of the
available ESC modes.
5
STARTING AND OPERATING 361

WARNING!(Continued)
Over-inflation reduces a tire’s ability to cushion
shock. Objects on the road and chuck holes can cause
damage that results in tire failure. Unequal tire
pressures can cause steering problems. You could
lose control of your vehicle. Over-inflated or under-
inflated tires can affect vehicle handling and can fail
suddenly, resulting in loss of vehicle control. Always
drive with each tire inflated to the recommended
cold tire inflation pressure.
Tire And Loading Information Placard
This placard tells you important information about the:
1. Number of people that can be carried in the vehicle.
2. Total weight your vehicle can carry.
3. Tire size designed for your vehicle.
4. Cold tire inflation pressures for the front, rear, and spare
tires.
Tire And Loading Information Placard
372 STARTING AND OPERATING

TIRES — GENERAL INFORMATION
Tire Pressure
Proper tire inflation pressure is essential to the safe and
satisfactory operation of your vehicle. Four primary areas
are affected by improper tire pressure:
•Safety and Vehicle Stability
• Economy
• Tread Wear
• Ride Comfort
Safety
WARNING!
•Improperly inflated tires are dangerous and can
cause collisions.
• Underinflation increases tire flexing and can result
in overheating and tire failure.
• Overinflation reduces a tire’s ability to cushion
shock. Objects on the road and chuckholes can cause
damage that result in tire failure.
(Continued)
WARNING! (Continued)
•Overinflated or underinflated tires can affect vehicle
handling and can fail suddenly, resulting in loss of
vehicle control.
• Unequal tire pressures can cause steering problems.
You could lose control of your vehicle.
• Unequal tire pressures from one side of the vehicle
to the other can cause the vehicle to drift to the right
or left.
• Always drive with each tire inflated to the recom-
mended cold tire inflation pressure.
Both under-inflation and over-inflation affect the stability
of the vehicle and can produce a feeling of sluggish
response or over responsiveness in the steering.
NOTE:
• Unequal tire pressures from side to side may cause
erratic and unpredictable steering response.
• Unequal tire pressure from side to side may cause the
vehicle to drift left or right.
Fuel Economy
Underinflated tires will increase tire rolling resistance
resulting in higher fuel consumption.
376 STARTING AND OPERATING

WARNING!(Continued)
follow this warning can result in sudden tire failure.
You could lose control and have a collision resulting in
serious injury or death.
Keep dismounted tires in a cool, dry place with as little
exposure to light as possible. Protect tires from contact with
oil, grease, and gasoline.
Replacement Tires
The tires on your new vehicle provide a balance of many
characteristics. They should be inspected regularly for
wear and correct cold tire inflation pressures. The manu-
facturer strongly recommends that you use tires equivalent
to the originals in size, quality and performance when
replacement is needed. Refer to the paragraph on “Tread
Wear Indicator”. Refer to the Tire and Loading Information
placard or the Vehicle Certification Label for the size
designation of your tire. The Load Index and Speed
Symbol for your tire will be found on the original equip-
ment tire sidewall. See the Tire Sizing Chart example found
in the “Tire Safety Information” section of this manual for
more information relating to the Load Index and Speed
Symbol of a tire. It is recommended to replace the two front tires or two rear
tires as a pair. Replacing just one tire can seriously affect
your vehicle’s handling. If you ever replace a wheel, make
sure that the wheel’s specifications match those of the
original wheels.
It is recommended you contact your authorized tire dealer
or original equipment dealer with any questions you may
have on tire specifications or capability. Failure to use
equivalent replacement tires may adversely affect the
safety, handling, and ride of your vehicle.
WARNING!
•
Do not use a tire, wheel size or rating other than that
specified for your vehicle. Some combinations of
unapproved tires and wheels may change suspen-
sion dimensions and performance characteristics,
resulting in changes to steering, handling, and brak-
ing of your vehicle. This can cause unpredictable
handling and stress to steering and suspension com-
ponents. You could lose control and have a collision
resulting in serious injury or death. Use only the tire
and wheel sizes with load ratings approved for your
vehicle.
(Continued)
384 STARTING AND OPERATING

WARNING!
Using tires of different size and type (M+S, Snow)
between front and rear axles can cause unpredictable
handling. You could lose control and have a collision.
CAUTION!
To avoid damage to your vehicle or tires, observe the
following precautions:
•Because of restricted traction device clearance be-
tween tires and other suspension components, it is
important that only traction devices in good condi-
tion are used. Broken devices can cause serious
damage. Stop the vehicle immediately if noise occurs
that could indicate device breakage. Remove the
damaged parts of the device before further use.
• Install device as tightly as possible and then re-
tighten after driving about ½ mile (0.8 km).
• Do not exceed 30 mph (48 km/h).
• Drive cautiously and avoid severe turns and large
bumps, especially with a loaded vehicle.
• Do not drive for a prolonged period on dry pave-
ment.
(Continued)
CAUTION! (Continued)
•Observe the traction device manufacturer ’s instruc-
tions on the method of installation, operating speed,
and conditions for use. Always use the suggested
operating speed of the device manufacturer ’s if it is
less than 30 mph (48 km/h).
• Do not use traction devices on a compact spare tire.
TIRE ROTATION RECOMMENDATIONS
Tires on the front and rear axles of vehicles operate at
different loads and perform different steering, driving, and
braking functions. For these reasons, they wear at unequal
rates.
These effects can be reduced by timely rotation of tires. The
benefits of rotation are especially worthwhile with aggres-
sive tread designs such as those on On/Off Road type tires.
Rotation will increase tread life, help to maintain mud,
snow, and wet traction levels, and contribute to a smooth,
quiet ride.
Refer to the “Maintenance Schedule” for the proper main-
tenance intervals. More frequent rotation is permissible if
desired. The reasons for any rapid or unusual wear should
be corrected prior to rotation being performed.
386 STARTING AND OPERATING

Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front and rear
axles. Distribute the load over the front and rear axles
evenly. Make sure that you do not exceed either front or
rear GAWR. Refer to “Vehicle Loading/Vehicle Certifica-
tion Label” in “Starting And Operating” for further infor-
mation.
WARNING!
It is important that you do not exceed the maximum
front or rear GAWR. A dangerous driving condition
can result if either rating is exceeded.
Tongue Weight (TW)
The tongue weight is the downward force exerted on the
hitch ball by the trailer. You must consider this as part of
the load on your vehicle.
Frontal Area
The frontal area is the maximum height multiplied by the
maximum width of the front of a trailer.
Trailer Sway Control
The trailer sway control is a telescoping link that can be
installed between the hitch receiver and the trailer tongue
that typically provides adjustable friction associated with
the telescoping motion to dampen any unwanted trailer
swaying motions while traveling.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue weight,
just as if it were luggage located at a hitch ball or some
other connecting point of the truck. These kind of hitches
are the most popular on the market today and they are
commonly used to tow small- and medium-sized trailers.
Weight-Distributing Hitch
A weight-distributing system works by applying leverage
through spring (load) bars. They are typically used for
heavier loads to distribute trailer tongue weight to the tow
vehicle’s front axle and the trailer axle(s). When used in
accordance with the manufacturer’s directions, it provides
for a more level ride, offering more consistent steering and
brake control, thereby enhancing towing safety. The addi-
tion of a friction/hydraulic sway control also dampens
sway caused by traffic and crosswinds and contributes
positively to tow vehicle and trailer stability. Trailer sway
404 STARTING AND OPERATING

WARNING!(Continued)
control. You could lose control of your vehicle and
have a collision.
• When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or damage
to brakes, axle, engine, transmission, steering, sus-
pension, chassis structure or tires.
• Safety chains must always be used between your
vehicle and trailer. Always connect the chains to the
hook retainers of the vehicle hitch. Cross the chains
under the trailer tongue and allow enough slack for
turning corners.
• Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on the
tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always, block or
chock the trailer wheels.
• GCWR must not be exceeded.
• Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
(Continued)
WARNING! (Continued)
1. GVWR
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch utilized.
Towing Requirements — Tires
•Do not attempt to tow a trailer while using a compact
spare tire.
• Proper tire inflation pressures are essential to the safe
and satisfactory operation of your vehicle. Refer to
“Tires – General Information” in “Starting And Operat-
ing” for proper tire inflation procedures.
• Check the trailer tires for proper tire inflation pressures
before trailer usage.
• Check for signs of tire wear or visible tire damage before
towing a trailer. Refer to “Tires – General Information”
in “Starting And Operating” for the proper inspection
procedure.
5
STARTING AND OPERATING 409

towing conditions change. Changes to towing conditions
include trailer load, vehicle load, road conditions and
weather.
Adjusting GAIN
NOTE:This should only be performed in a traffic free
environment at speeds of approximately 20–25 mph
(30–40 km/h).
1. Make sure the trailer brakes are in good working condition, functioning normally and properly adjusted.
See your trailer dealer if necessary.
2. Hook up the trailer and make the electrical connections according to the trailer manufacturer’s instructions.
3. When a trailer with electric/EOH brakes is plugged in, the trailer connected message should appear in the
instrument cluster display (if the connection is not
recognized by the ITBM, braking functions will not be
available), the GAIN setting will illuminate and the
correct type of trailer must be selected from the instru-
ment cluster display options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW” appears on the screen. 5. Push the RIGHT arrow on the steering wheel to enter
“TRAILER TOW”.
6. Push the UP or DOWN buttons until Trailer Brake Type appears on the screen.
7. Push the RIGHT arrow and then push the UP or DOWN buttons until the proper Trailer Brake Type appears on
the screen.
8. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph (30–40 km/h) and
squeeze the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if the trailer wheels turn
freely, increase the GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at a point just
below trailer wheel lockup. If towing a heavier trailer,
trailer wheel lockup may not be attainable even with the
maximum GAIN setting of 10.
412 STARTING AND OPERATING

CAUTION!(Continued)
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Next, shift back and forth between DRIVE and
REVERSE (with automatic transmission) or 2nd gear and
REVERSE (with manual transmission) while gently press-
ing the accelerator. Use the least amount of accelerator
pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
(Continued)
CAUTION!(Continued)
cycles. This will minimize overheating and reduce the
risk of clutch or transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE: Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control” in
“Starting And Operating” for further information. Once
the vehicle has been freed, push the ESC Offswitch again
to restore ESC Onmode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
6
WHAT TO DO IN EMERGENCIES 439

GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use the following
procedure to temporarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.
5. Insert a screwdriver or similar tool into the access port(ringed circle) on the bottom of the steering column, and
push and hold the override release lever up. 6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
Gear Selector Override Access Port
6
WHAT TO DO IN EMERGENCIES 441