tow Ram 5500 Chassis Cab 2017 Manual PDF

wheel. The tires of both dual wheels must be completely off
the ground when tightening to insure wheel centering and
maximum wheel clamping.
Dual wheel models require a special heavy-duty lug nut
tightening adapter (included with the vehicle) to correctly
tighten the lug nuts. Also, when it is necessary to remove
and install dual rear wheels, use a proper vehicle lifting
device.
NOTE:When installing a spare tire (if equipped) as part of
a dual rear wheel end combination, the tire diameter of the
two individual tires must be compared. If there is a
significant difference, the larger tire should be installed in
a front location. The correct direction of rotation for dual
tire installations must also be observed.
It is recommended that wheel stud nuts be kept torqued to
specifications at all times. Torque wheel stud nuts to
specifications at each lubrication interval.
Wheel Nuts
All wheel nuts should be tightened occasionally to elimi-
nate the possibility of wheel studs being sheared or the bolt
holes in the wheels becoming elongated. This is especially
important during the first few hundred miles/kilometers
of operation to allow the wheel nuts to become properly set. All wheel nuts should first be firmly seated against the
wheel. The wheel nuts should then be tightened to recom-
mended torque. Tighten the wheel nuts to final torque in
increments. Progress around the bolt circle, tightening the
wheel nut opposite to the wheel nut just previously
tightened until final torque is achieved.
To Stow The Flat Or Spare — If Equipped
Refer to Upfitters Body Builders Guide for information on
stowing your spare tire (if equipped).
HOISTING
A conventional floor jack may be used at the jacking
locations. Refer to the graphics that show jacking locations.
However, a floor jack or frame hoist must never be used on
any other parts of the underbody.
CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
6
WHAT TO DO IN EMERGENCIES 435

CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE/2nd gear and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or drivetrain
damage may result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow hooks.
NOTE: For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of damage
to the vehicle.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
440 WHAT TO DO IN EMERGENCIES

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service. If the transmis-
sion and drivetrain are operable, disabled vehicles mayalso be towed as described under “Recreational Towing” in
the “Starting and Operating” section.
Towing
Condition Wheels
OFF the Ground 2WD Models 4WD Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) maxdistance See instructions in “Recreational Tow-
ing” under “Starting and Operating”
•
Auto Transmission in PARK
• Manual Transmission in gear ( NOT
NEUTRAL)
• Transfer Case in NEUTRAL
• To w i n forward direction
Wheel Lift or Dolly To w Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
442 WHAT TO DO IN EMERGENCIES

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the automatic transmission out
of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheels OFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmission
is operable, the vehicle may be towed (with the rear wheels
on the ground) under the following conditions:
• The transmission must be in NEUTRAL.
• The towing speed must not exceed 30 mph (48 km/h). •
The towing distance must not exceed 15 miles (24 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with the rear wheels OFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed, or
with the front wheels raised and the rear wheels on a
towing dolly, or (when using a suitable steering wheel
stabilizer to hold the front wheels in the straight position)
with rear wheels raised and the front wheels on the
ground.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe engine and/or transmission
damage. Damage from improper towing is not covered
under the New Vehicle Limited Warranty.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed or with one end of vehicle raised and the
opposite end on a towing dolly.
If flatbed equipment is not available, and the transfer case
is operable, the vehicle may be towed (in the forward
6
WHAT TO DO IN EMERGENCIES 443

direction, withALLwheels on the ground), IFthe transfer
case is in NEUTRAL (N) and the transmission is in PARK
(for automatic transmissions) or in gear (NOT in NEU-
TRAL, for manual transmissions). Refer to “Recreational
Towing” in “Starting And Operating” for further informa-
tion and detailed instructions.
CAUTION!
• Front or rear wheel lifts must not be used. Internal
damage to the transmission or transfer case will
occur if a front or rear wheel lift is used when
towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System. Please refer to “Supplemental Restraint System (SRS) —
Air Bags” in “Occupant Restraints” for further information
on the Enhanced Accident Response System (EARS) func-
tion.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
Please refer to “Supplemental Restraint System (SRS) —
Air Bags” in “Occupant Restraints” for further information
on the Event Data Recorder (EDR).
444 WHAT TO DO IN EMERGENCIES

ONBOARD DIAGNOSTIC SYSTEM (OBD II)
Your vehicle is equipped with a sophisticated onboard
diagnostic system called OBD II. This system monitors the
performance of the emissions, engine, and automatic trans-
mission control systems. When these systems are operating
properly, your vehicle will provide excellent performance
and fuel economy, as well as engine emissions well within
current government regulations.
If any of these systems require service, the OBD II system
will turn on the “Malfunction Indicator Light (MIL).” It
will also store diagnostic codes and other information to
assist your service technician in making repairs. Although
your vehicle will usually be drivable and not need towing,
see your authorized dealer for service as soon as possible.
CAUTION!
•Prolonged driving with the MIL on could cause
further damage to the emission control system. It
could also affect fuel economy and driveability. The
vehicle must be serviced before any emissions tests
can be performed.
(Continued)
CAUTION! (Continued)
•If the MIL is flashing, while the engine is running,
severe catalytic converter damage and power loss
will soon occur. Immediate service is required.
Onboard Diagnostic System (OBD II) Cybersecurity
Your vehicle is required to have an Onboard Diagnostic
system (OBD II) and a connection port to allow access to
information related to the performance of your emissions
controls. Authorized service technicians may need to ac-
cess this information to assist with the diagnosis and
service of your vehicle and emissions system.
WARNING!
• ONLY an authorized service technician should con-
nect equipment to the OBD II connection port in
order to diagnose or service your vehicle.
• If unauthorized equipment is connected to the OBD
II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety
related systems, could be impaired or a loss of
(Continued)
448 MAINTAINING YOUR VEHICLE

The cabin air filter is located in the fresh air inlet behind the
glove compartment. Perform the following procedure to
replace the filter:
1. Open the glove compartment and remove all contents.
2. With the glove compartment door open, remove theglove compartment tension tether and tether clip by
sliding the clip toward the face of the glove compart-
ment door. Lift the clip out of glove compartment door
and release into dash panel.
Right Side Of Glove Compartment
1 — Glove Compartment Tension Tether
2 — Glove Compartment Door
460 MAINTAINING YOUR VEHICLE

3. There are glove compartment travel stops on both sidesof the glove compartment door, push inward on both
sides of the glove compartment to release the glove
compartment travel stops. 4. Disengage the glove compartment door from its hinges
by opening the glove compartment past the travel stop
and pulling the it toward you.
5. Remove the filter cover by pushing in on the finger tabs on each end of the filter cover.
Glove Compartment
1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether
3 — Glove Compartment DoorFilter Cover
7
MAINTAINING YOUR VEHICLE 461

7. Install the cabin air filter with the arrow on the filterpointing toward the floor. When installing the filter
cover, press on each end until you hear an audible click.
CAUTION!
The cabin air filter is identified with an arrow to
indicate airflow direction through the filter. Failure to
properly install the filter will result in the need to
replace it more often. 8. Reinstall the glove compartment on the hinges.
Cabin Air Filter
Glove Compartment Installation
7
MAINTAINING YOUR VEHICLE 463

3. Tilt the lower end of the wiper blade away from the armand use one finger push the release tab toward the
wiper arm.
4. Slide the wiper blade down towards the base of the wiper arm.
5. With the wiper blade disengaged, remove the wiper blade from the wiper arm by holding the wiper arm with one hand and separating the wiper blade from the
wiper arm with the other hand (move the wiper blade
down toward the base of the wiper arm and away from
the J hook in the end of the wiper arm).
6. Gently lower the wiper arm onto the glass.
Wiper Disengaging
1 — Locking Tab
2—Wiper
3 — Release TabRemoving Wiper From Wiper Arm
1—Wiper
2 — Locking Tab
3 — Wiper Arm J Hook
468 MAINTAINING YOUR VEHICLE