phone Ram Cargo Van 2012 User Guide

•To call a name from the Uconnect™ Phonebook or
downloaded Phonebook, follow the procedure in
“Call by Saying a Name” section.
•Automatic download and update, if supported, begins
as soon as the Bluetoothwireless phone connection is
made to the Uconnect™ Phone, for example, after you
start the vehicle.
•A maximum of 1000 entries per phone will be down-
loaded and updated every time a phone is connected
to the Uconnect™ Phone.
•Depending on the maximum number of entries down-
loaded, there may be a short delay before the latest
downloaded names can be used. Until then, if avail-
able, the previously downloaded phonebook is avail-
able for use.
•Only the phonebook of the currently connected mobile
phone is accessible.
•Only the mobile phone’s phonebook is downloaded.
SIM card phonebook is not part of the Mobile phone-
book.
•This downloaded phonebook cannot be edited or
deleted on the Uconnect™ Phone. These can only be
edited on the mobile phone. The changes are trans-
ferred and updated to Uconnect™ Phone on the next
phone connection.
Edit Uconnect™ Phonebook Entries
NOTE:
•Editing names in the phonebook is recommended
when the vehicle is not in motion.
•Automatic downloaded phonebook entries cannot be
deleted or edited.
•Press thebutton to begin.
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•After the “Ready” prompt and the following beep, say
“Phonebook Edit Entry”.
•You will then be asked for the name of the phonebook
entry that you wish to edit.
•Next, choose the number designation (home, work,
mobile, or other) that you wish to edit.
•When prompted, recite the new phone number for the
phonebook entry that you are editing.
After you are finished editing an entry in the phonebook,
you will be given the opportunity to edit another entry in
the phonebook, call the number you just edited, or return
to the main menu.
“Phonebook Edit Entry” can be used to add another
phone number to a name entry that already exists in the
phonebook. For example, the entry John Doe may have a mobile and a home number, but you can add “John
Doe’s” work number later using the “Phonebook Edit
Entry” feature.
Delete Uconnect™ Phonebook Entry
NOTE:
Editing phonebook entries is recommended
when the vehicle is not in motion.
•Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Phonebook Delete”.
•After you enter the Phonebook Delete menu, you will
then be asked for the name of the entry that you wish
to delete. You can either say the name of a phonebook
entry that you wish to delete or you can say “List
Names” to hear a list of the entries in the phonebook
from which you choose. To select one of the entries
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 133

from the list, press thebutton while the
Uconnect™ Phone is playing the desired entry and say
“Delete”.
•After you enter the name, the Uconnect™ Phone will
ask you which designation you wish to delete: home,
work, mobile, other, or all. Say the designation you
wish to delete.
•Note that only the phonebook entry in the current
language is deleted.
•Automatic downloaded phonebook entries cannot be
deleted or edited.
Delete/Erase “All” Uconnect™ Phonebook Entries
•
Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Phonebook Erase All”.
•The Uconnect™ Phone will ask you to verify that you
wish to delete all the entries from the phonebook.
•After confirmation, the phonebook entries will be
deleted.
•Note that only the phonebook in the current language
is deleted.
•Automatic downloaded phonebook entries cannot be
deleted or edited.
List All Names In The Uconnect™ Phonebook
•
Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Phonebook List Names”.
•The Uconnect™ Phone will play the names of all the
phonebook entries, including the downloaded phone-
book entries, if available.
134 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•To call one of the names in the list, press the
button during the playing of the desired name, and
say “Call”.
NOTE: The user can also exercise “Edit” or “Delete”
operations at this point.
•The Uconnect™ Phone will then prompt you as to the
number designation you wish to call.
•The selected number will be dialed.
Phone Call Features
The following features can be accessed through the
Uconnect™ Phone if the feature(s) are available on your
mobile service plan. For example, if your mobile service
plan provides three-way calling, this feature can be
accessed through the Uconnect™ Phone. Check with
your mobile service provider for the features that you
have.
Answer Or Reject An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone, the
Uconnect™ Phone will interrupt the vehicle audio sys-
tem, if on, and will ask if you would like to answer the
call. Press the
button to accept the call. To reject the
call, press and hold the
button until you hear a single
beep, indicating that the incoming call was rejected.
Answer Or Reject An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your
mobile phone. Press the
button to place the current
call on hold and answer the incoming call.
NOTE: The Uconnect™ Phone compatible phones in the
market today do not support rejecting an incoming call
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135

when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
Making A Second Call While Current Call Is In
Progress
To make a second call while you are currently on a call,
press the
button and say “Dial” or “Call” followed
by the phone number or phonebook entry you wish to
call. The first call will be on hold while the second call is
in progress. To go back to the first call, refer to “Toggling
Between Calls” in this section. To combine two calls, refer
to “Conference Call” in this section.
Place/Retrieve A Call From Hold
To put a call on hold, press thebutton until you hear
a single beep. This indicates that the call is on hold. To
bring the call back from hold, press and hold the
button until you hear a single beep.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
press the
button until you hear a single beep, indicat-
ing that the active and hold status of the two calls have
switched. Only one call can be placed on hold at a time.
Conference Call
When two calls are in progress (one active and one on
hold), press and hold the
button until you hear a
double beep indicating that the two calls have been
joined into one conference call.
Three-Way Calling
To initiate three-way calling, press thebutton while
a call is in progress, and make a second phone call, as
described under “Making a Second Call While Current
Call is in Progress”. After the second call has established,
press and hold the
button until you hear a double
beep, indicating that the two calls have been joined into
one conference call.
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Call Termination
To end a call in progress, momentarily press the
button. Only the active call(s) will be terminated and if
there is a call on hold, it will become the new active call.
If the active call is terminated by the phone far end, a call
on hold may not become active automatically. This is cell
phone-dependent. To bring the call back from hold, press
and hold the
button until you hear a single beep.
Redial
•
Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Redial”.
•The Uconnect™ Phone will call the last number that
was dialed from your mobile phone.
NOTE: This may not be the last number dialed from the
Uconnect™ Phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect™ Phone after the vehicle ignition key has been
switched to OFF. Call continuation functionality avail-
able on the vehicle can be any one of three types:
•After the ignition key is switched to OFF, a call can
continue on the Uconnect™ Phone either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the Uconnect™ Phone and
transfer of the call to the mobile phone.
•After the ignition key is switched to OFF, a call can
continue on the Uconnect™ Phone for a certain dura-
tion, after which the call is automatically transferred
from the Uconnect™ Phone to the mobile phone.
•An active call is automatically transferred to the
mobile phone after the ignition key is switched to OFF.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

Uconnect™ Phone Features
Language Selection
To change the language that the Uconnect™ Phone is
using:
•Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
the name of the language you wish to switch to
English, Espanol, or Francais.
•Continue to follow the system prompts to complete
the language selection.
After selecting one of the languages, all prompts and
voice commands will be in that language.
NOTE: After every Uconnect™ Phone language change
operation, only the language-specific 32-name phone-
book is usable. The paired phone name is not language-
specific and is usable across all languages.
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect™ Phone is
operational, you may reach the emergency number as
follows:
•Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Emergency” and the Uconnect™ Phone will instruct
the paired mobile phone to call the emergency num-
ber. This feature is supported in the U.S., Canada, and
Mexico.
NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
•If supported, this number may be programmable on
some systems. To do this, press the
button and say
“Setup”, followed by “Emergency”.
•The Uconnect™ Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
To use your Uconnect™ Phone System in an emer-
gency, your mobile phone must be:
•turned on,
•paired to the Uconnect™ System,
•and have network coverage.
Towing Assistance
If you need towing assistance:
•Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Towing Assistance”.
NOTE:
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the 24-Hour
“Towing Assistance” coverage details on the DVD in
the Warranty Information Booklet and the 24-Hour
Towing Assistance references.
•If supported, this number may be programmable on
some systems. To do this, press the
button and say
“Setup”, followed by “Towing Assistance”.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 139

Paging
To learn how to page, refer to “Working with Automated
Systems”. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the Uconnect™ Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect™ Phone to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the
Uconnect™ Phone.When calling a number with your Uconnect™ Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can press the
button and say the sequence you wish to enter, followed
by the word “Send”. For example, if required to enter
your PIN followed with a pound, (3746#),youcan
press the
button and say, “3746#Send”. Saying
a number, or sequence of numbers, followed by “Send”,
is also to be used for navigating through an automated
customer service center menu structure, and to leave a
number on a pager.
You can also send stored Uconnect™ phonebook entries
as tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the
button and say, “Send.” The
system will prompt you to enter the name or number and
say the name of the phonebook entry you wish to send.
140 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

The Uconnect™ Phone will then send the corresponding
phone number associated with the phonebook entry, as
tones over the phone.
NOTE:
•You may not hear all of the tones due to mobile phone
network configurations. This is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In — Overriding Prompts
The “Voice Command” button can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “Would you like to pair a phone, clear a...,” you
could press the
button and say, “Pair a Phone” to
select that option without having to listen to the rest of
the voice prompt.
Turning Confirmation Prompts ON/OFF
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the Uconnect™
Phone will not repeat a phone number before you dial it).
•Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
one of the following:
“Setup Confirmation Prompts On”
“Setup Confirmation Prompts Off”
Phone And Network Status Indicators
If available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your mobile phone, the Uconnect™ Phone will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using Uconnect™ Phone. The status is given for network
signal strength, phone battery strength, etc.
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