maintenance schedule RAM CHASSIS CAB 2011 Owners Manual

TABLE OF CONTENTSSECTION PAGE
1
INTRODUCTION
............................................................32
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
..............................93
UNDERSTANDING THE FEATURES OF YOUR VEHICLE
............................. 774
UNDERSTANDING YOUR INSTRUMENT PANEL
.................................. 1735
STARTING AND OPERATING
................................................2596
WHAT TO DO IN EMERGENCIES
............................................. 3557
MAINTAINING YOUR VEHICLE
..............................................3758
MAINTENANCE SCHEDULES
.................................................4259
IF YOU NEED CONSUMER ASSISTANCE
........................................ 44310
INDEX
...................................................................453 1
2
3
4
5
6
7
8
9
10

the TRIP button to turn off the message. If the problem
continues, the message will appear the next time the
vehicle is started.
A loose, improperly installed, or damaged fuel filler cap
may also turn on the Malfunction Indicator Light (MIL).
noFUSE
If the vehicle diagnostic system determines that the
Ignition Off Draw (IOD) fuse is improperly installed, or
damaged, a “noFUSE” message will display in the odom-
eter display area. For further information on fuses and
fuse locations refer to “Fuses” in “Maintaining Your
Vehicle”.
CHAngE OIL
Your vehicle is equipped with an engine oil change
indicator system. The CHAngE OIL message will flash in
the instrument cluster odometer for approximately
12 seconds after a single chime has sounded to indicate
the next scheduled oil change interval. The engine oil change indicator system is duty cycle-based, which
means the engine oil change interval may fluctuate
dependent upon your personal driving style.
Unless reset, this message will continue to display each
time you turn the ignition switch to the ON/RUN
position. To turn off the message temporarily, press and
release the Trip Odometer button on the instrument
cluster. To reset the oil change indicator system (after
performing the scheduled maintenance), refer to the
following procedure:
1. Turn the ignition switch to the ON/RUN position
(Do not start the engine).
2. Fully depress the accelerator pedal slowly three
times within 10 seconds.
3. Turn the ignition switch to the OFF/LOCK position.184 UNDERSTANDING YOUR INSTRUMENT PANEL

scheduled oil change interval. The engine oil change
indicator system is duty-cycle based, which means the
engine oil change interval may fluctuate dependent upon
your personal driving style.
Unless reset, this message will continue to display each
time you turn the ignition switch to the ON position. To
turn off the message temporarily, press and release the
RETURN button. To reset the oil change indicator system
(after performing the scheduled maintenance) perform
the following steps.
1. Turn the ignition switch to the ON position. (Do not
start the engine)
2. Fully depress the accelerator pedal slowly three times
within 10 seconds.
3. Turn the ignition switch to the OFF position. NOTE: If the indicator message illuminates when you
start the engine, the oil change indicator system did not
reset. If necessary, repeat these steps.
Distance To Empty (DTE)
Shows the estimated distance that can be traveled with
the fuel remaining in the tank. This estimated distance is
determined by a weighted average of the instantaneous
and average fuel economy, according to the current fuel
tank level. DTE cannot be reset through the RETURN
button.
NOTE: Significant changes in driving style or vehicle
loading will greatly affect the actual drivable distance of
the vehicle, regardless of the DTE displayed value.
When the DTE value is less than 10 miles (16 km)
estimated driving distance, the DTE display will change
to a text display of  LOW FUEL.  This display will
continue until the vehicle runs out of fuel. Adding a200 UNDERSTANDING YOUR INSTRUMENT PANEL

Refer to “Maintenance Schedule” for the proper mainte-
nance intervals. More frequent rotation is permissible if
desired. The reasons for any rapid or unusual wear
should be corrected prior to rotation being performed.
NOTE: On Canadian vehicles only, if your vehicle is
equipped with All-Season type tires on the front and On/Off Road type tires mounted on the rear, do not use
a front to back rotation pattern. Instead, rotate your tires
side to side at the recommended intervals.
Dual Rear Wheels
The tires used on dual wheel assemblies should be
matched for wear to prevent overloading one tire in a set.Tire Rotation
Tire Rotation316 STARTING AND OPERATING

WARNING!Any work done to the vehicle’s electrical system or
wiring should be performed by a qualified automo-
tive technician. If done improperly it may cause
damage to the electrical system wiring and could
result in serious or fatal injury.
Towing Tips
Before setting out on a trip, practice turning, stopping
and backing the trailer up in an area away from heavy
traffic.
Automatic Transmission
The “DRIVE” range can be selected when towing. How-
ever, if frequent shifting occurs while in this range, select
“TOW/HAUL” mode (if equipped) or select a lower gear
using the Electronic Range Select (ERS) feature. NOTE: Using “TOW/HAUL” mode or a lower gear
range while operating the vehicle under heavy operating
conditions will improve performance and extend trans-
mission life by reducing excessive shifting and heat build
up. This action will also provide better engine braking.
The automatic transmission fluid and filter should be
changed if you regularly tow a trailer for more than
45 minutes of continuous operation. Refer to “Mainte-
nance Schedule” for the proper maintenance intervals.
NOTE: Check the automatic transmission fluid level
before towing.
Tow/Haul
To reduce potential for automatic transmission overheat-
ing, turn the “TOW/HAUL” feature ON when driving in
hilly areas, or select a lower gear range (using the
Electronic Range Select (ERS) feature) on more severe
grades.
5 STARTING AND OPERATING 339

4. Approximately 15 seconds later, one of two things will
happen:
a. The MIL will flash for about 10 seconds and then
return to being fully illuminated until you turn OFF
the ignition or start the engine. This means that your
vehicle’s OBD II system is not ready and you should
not proceed to the I/M station.
b. The MIL will not flash at all and will remain fully
illuminated until you turn OFF the ignition or start the
engine. This means that your vehicle’s OBD II system
is ready and you can proceed to the I/M station.
If your OBD II system is not ready, you should see your
authorized dealer or repair facility. If your vehicle was
recently serviced or had a battery failure or replacement,
you may need to do nothing more than drive your
vehicle as you normally would in order for your OBD II
system to update. A recheck with the above test routine
may then indicate that the system is now ready. Regardless of whether your vehicle’s OBD II system is
ready or not, if the MIL is illuminated during normal
vehicle operation you should have your vehicle serviced
before going to the I/M station. The I/M station can fail
your vehicle because the MIL is on with the engine
running.
REPLACEMENT PARTS
Use of genuine MOPAR  parts for normal/scheduled
maintenance and repairs is highly recommended to en-
sure the designed performance. Damage or failures
caused by the use of non-MOPAR  parts for maintenance
and repairs will not be covered by the manufacturer’s
warranty.
DEALER SERVICE
Your authorized dealer has the qualified service person-
nel, special tools, and equipment to perform all service
operations in an expert manner. Service Manuals are
available which include detailed service information for380 MAINTAINING YOUR VEHICLE

your vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE: Intentional tampering with emissions control
systems may void your warranty and could result in civil
penalties being assessed against you.
WARNING!You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic. MAINTENANCE PROCEDURES
The pages that follow contain the required maintenance
services determined by the engineers who designed your
vehicle.
Besides those maintenance items specified in the fixed
maintenance schedule, there are other components which
may require servicing or replacement in the future.
CAUTION!• Failure to properly maintain your vehicle or per-
form repairs and service when necessary could
result in more costly repairs, damage to other
components or negatively impact vehicle perfor-
mance. Immediately have potential malfunctions
examined by an authorized Chrysler Group LLC
dealership or qualified repair center.
(Continued)
7 MAINTAINING YOUR VEHICLE 381

CAUTION! (Continued)• Your vehicle has been built with improved fluids
that protect the performance and durability of
your vehicle and also allow extended maintenance
intervals. Do not use chemical flushes in these
components as the chemicals can damage your
engine, transmission, power steering or air condi-
tioning. Such damage is not covered by the New
Vehicle Limited Warranty. If a flush is needed
because of component malfunction, use only the
specified fluid for the flushing procedure.
Engine Oil
Checking Oil Level
To assure proper lubrication of your vehicle’s engine, the
engine oil must be maintained at the correct level. Check
the oil level at regular intervals, such as every fuel stop. The best time to check the engine oil level is about five
minutes after a fully warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Always
maintain the oil level within the SAFE zone on the
dipstick. Adding one quart of oil when the reading is at
the bottom of the SAFE zone will result in a reading at the
top of the safe zone on these engines.
CAUTION!Overfilling or underfilling the crankcase will cause
oil aeration or loss of oil pressure. This could damage
your engine.
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to “Maintenance Schedule” for further information.382 MAINTAINING YOUR VEHICLE

Synthetic Engine Oils
You may use synthetic engine oils if the recommended oil
quality requirements are met and the recommended
maintenance intervals for oil and filter changes are
followed.
Materials Added to Engine Oil
The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to
the engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental additives.
Disposing of Used Engine Oil and Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service
station or governmental agency for advice on how and
where used oil and oil filters can be safely discarded in
your area. Engine Oil Filter
The engine oil filter should be replaced with a new filter
at every engine oil change.
Engine Oil Filter Selection
The manufacturer’s engines have a full-flow type oil
filter. Use a filter of this type for replacement. The quality
of replacement filters varies considerably. Only high-
quality filters should be used to assure most efficient
service. MOPAR  engine oil filters are a high-quality oil
filter and are recommended.
Engine Air Cleaner Filter
Refer to “Maintenance Schedule” for the proper mainte-
nance intervals.384 MAINTAINING YOUR VEHICLE

NOTE: Use only manufacturer approved A/C System
Sealers, Stop Leak Products, Seal Conditioners, Compres-
sor Oil, or Refrigerants.
Refrigerant Recovery and Recycling
R-134a Air Conditioning Refrigerant is a hydrofluoro-
carbon (HFC) that is endorsed by the Environmental
Protection Agency (EPA) and is an ozone-saving product.
However, the manufacturer recommends that air condi-
tioning service be performed by authorized dealers or
other service facilities using recovery and recycling
equipment.
Front Prop Shaft Lubrication – Four-Wheel Drive
Models
Lubricate the front driveshaft grease fitting at each oil
change. Refer to “Maintenance Schedule” for the proper
maintenance intervals. Use MOPAR  Type MS-6560
(lithium-based grease), or equivalent. Body Lubrication
Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,
tailgate, sliding doors and hood hinges, should be lubri-
cated periodically with a lithium based grease, such as
MOPAR  Spray White Lube or equivalent, to assure
quiet, easy operation and to protect against rust and
wear. Prior to the application of any lubricant, the parts
concerned should be wiped clean to remove dust and
grit. After lubricating, excess oil and grease should be
removed. Particular attention should also be given to
hood latching components to ensure proper function.
When performing other underhood services, the hood
latch, release mechanism and safety catch should be
cleaned and lubricated.
The external lock cylinders should be lubricated twice a
year, preferably in the Fall and Spring. Apply a small388 MAINTAINING YOUR VEHICLE