keyless RAM CHASSIS CAB 2020 Owners Manual

2
INTRODUCTION
HOW TO USE THIS MANUAL ...............................11
Essential Information .................................. 11
Symbols ........................................................ 11
WARNINGS AND CAUTIONS ...............................11
VAN CONVERSIONS/CAMPERS .........................11
VEHICLE MODIFICATIONS/ALTERATIONS .......11
GETTING TO KNOW YOUR VEHICLE
VEHICLE USER GUIDE — IF EQUIPPED ...............12
KEYS ......................................................................13
Key Fob......................................................... 13
IGNITION SWITCH ...............................................17
Keyless Push Button Ignition ...................... 17
REMOTE START — IF EQUIPPED (GASOLINE) ...18
How To Use Remote Start ........................... 18
Remote Start Abort Message ...................... 19
To Enter Remote Start Mode ...................... 19
To Exit Remote Start Mode Without
Driving
The Vehicle .................................................. 19 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 20 Remote Start Comfort Systems —
If Equipped ................................................... 20 General Information .................................... 20 REMOTE START — IF EQUIPPED (DIESEL)......... 20
How To Use Remote Start ........................... 21
Remote Start Abort Message...................... 21
To Enter Remote Start Mode ...................... 21
To Exit Remote Start Mode Without
Driving The Vehicle ...................................... 22 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 22 Remote Start Comfort Systems —
If Equipped ................................................... 22
SENTRY KEY.......................................................... 22
Key Programming ....................................... 23
Replacement Keys ..................................... 23
General Information .................................... 23
VEHICLE SECURITY ALARM .............................. 24
To Arm The System ...................................... 24
To Disarm The System ................................ 24
Rearming Of The System............................. 25
Security System Manual Override .............. 25
DOORS .................................................................. 25
Manual Door Locks...................................... 25
Power Door Locks — If Equipped ............... 26
Keyless Enter-N-Go — Passive Entry .......... 26
Automatic Door Locks — If Equipped ....... 29
Child-Protection Door Lock ........................ 29
SEATS ................................................................ 30
Manual Front Seat Adjustment................... 30
Power Driver Seat Adjustment —
If Equipped ................................................... 31 Driver Memory Seats — If Equipped .......... 32
Heated Seats — If Equipped ....................... 34
Ventilated Seats — If Equipped................... 35 HEAD RESTRAINTS ..........................................36
Front Head Restraints ................................. 36
Rear Head Restraint Adjustment ............... 37
Rear Head Restraint Removal .................... 37
STEERING WHEEL .............................................38
Tilt Steering Column .................................. 38
Heated Steering Wheel — If Equipped ...... 38
DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................39
MIRRORS ..............................................................40
Inside Day/Night Mirror — If Equipped ...... 40
Automatic Dimming Mirror —
If Equipped .................................................. 40 Automatic Dimming Mirror With Rear View
Camera Display — If Equipped ................... 40 Outside Mirrors ........................................... 41
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 41 Power Mirrors — If Equipped ...................... 41
Power Convex Mirror Switch —
If Equipped ................................................... 42 Trailer Towing Mirrors.................................. 42
Heated Mirrors — If Equipped .................... 43
Tilt Side Mirrors In Reverse —
If Equipped ................................................... 43 Outside Mirrors Folding Feature ................. 43
Illuminated Vanity Mirror —
If Equipped ................................................... 44

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4

ONBOARD DIAGNOSTIC SYSTEM — OBD II ....... 118
Onboard Diagnostic System (OBD II)
Cybersecurity..............................................118
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ...................................................... 119
SAFETY
SAFETY FEATURES ............................................ 120
Anti-Lock Brake System (ABS) ................. 120
Electronic Brake Control (EBC) System ...121
AUXILIARY DRIVING SYSTEMS ........................ 129
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................129 Tire Pressure Monitoring System
(TPMS) .....................................................132
OCCUPANT RESTRAINT SYSTEMS .................. 141
Occupant Restraint Systems Features ....141
Important Safety Precautions ...................141Seat Belt Systems ..................................... 142Supplemental Restraint Systems (SRS) ...151Child Restraints ........................................160
Transporting Pets ....................................179
SAFETY TIPS .................................................... 180
Transporting Passengers ..........................180
Exhaust Gas ........................................... 180
Safety Checks You Should Make Inside
The Vehicle ................................................180 Periodic Safety Checks You Should Make
Outside The Vehicle ...................................182
STARTING AND OPERATING
STARTING THE ENGINE — GAS ENGINE .........183
Automatic Transmission............................ 183
Tip Start Feature ....................................... 183Keyless Enter-N-Go — Ignition ................... 184
Normal Starting Using ENGINE START/
STOP Button ............................................ 184 Cold Weather Operation
(Below –22°F Or −30°C) ......................... 187 After Starting .............................................. 187
STARTING THE ENGINE — DIESEL ENGINE .... 187
Automatic Transmission............................ 187
Keyless Enter-N-Go — Ignition ................... 188
Extreme Cold Weather .............................. 190
Normal Starting Procedure — Engine Manifold
Air Temperature Above 66°F (19°C) ....... 191 Starting Procedure — Engine Manifold Air
Temperature 0°F To 66°F
(–18°C to 19°C) ....................................... 191 Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C) .............. 192 Starting Fluids ............................................ 193 NORMAL OPERATION — DIESEL ENGINE ....... 194
Cold Weather Precautions ........................ 194
Engine Idling ............................................. 197
Noise .......................................................... 198
Stopping The Engine ................................. 198Idle Shutdown ............................................ 199
Programmable Maximum Vehicle Speed ..... 199

Operating Precautions .............................. 200
Cooling System Tips .................................. 200
Diesel Particulate Filter (DPF) Manual
Regeneration - If Equipped ....................... 201
ENGINE BLOCK HEATER — IF EQUIPPED ........ 201
ENGINE BREAK-IN RECOMMENDATIONS —
GAS ENGINE ...................................................... 202
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE .................................................. 202
DIESEL EXHAUST BRAKE
(ENGINE BRAKING) ........................................... 203
PARKING BRAKE .............................................. 204
AUTOMATIC TRANSMISSION ........................... 205 Ignition Park Interlock ............................... 206Brake/Transmission Shift Interlock
System ....................................................... 206 Six–Speed Automatic Transmission —
If Equipped ................................................ 207 Eight-Speed Automatic Transmission —
If Equipped ................................................. 213
AUXILIARY SWITCHES — IF EQUIPPED ........... 218

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GETTING TO KNOW YOUR VEHICLE13
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KEYS
Key Fob
Your vehicle uses a keyless ignition system. The
ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/STOP
push button ignition system. The Remote
Keyless Entry (RKE) system (if equipped)
consists of a key fob and Keyless Enter-N-Go
feature.
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
If the vehicle is equipped with remote power
door locks, the key fob allows you to lock or
unlock all doors, as well as activate the Panic
Alarm, from distances up to approximately 66 ft
(20 m). The key fob does not need to be pointed
at the vehicle to activate the system. NOTE:
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
The key fob should not be placed next to the
wireless charging pad (if equipped).

Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
In a situation where the battery is low or fully
depleted, a back up method can be used to
operate the ignition switch. Put the nose side of
the key fob (side opposite of the emergency key)
against the START/STOP ignition button and
push to operate the ignition switch.
To Unlock The Doors
If the vehicle is equipped with remote power
door locks, push and release the unlock button
on the key fob once to unlock the driver’s door.
Push the unlock button twice within five
seconds to unlock all doors. The turn signal
lights will flash to acknowledge the unlock
signal. The illuminated entry system will also
turn on.
NOTE:
All doors can be programmed to unlock on the
first push of the unlock button. Refer to
“Uconnect Settings” in “Multimedia” for further
information.
1 — Unlock
2 — Lock
3 — Remote Start
4 — PANIC
5 — Emergency Key
2

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GETTING TO KNOW YOUR VEHICLE17
(Continued)
IGNITION SWITCH
Keyless Push Button Ignition
This feature allows the driver to operate the igni -
tion switch with the push of a button as long as
the Remote Keyless Entry key fob is in the
passenger compartment.
The Keyless Push Button Ignition has four oper -
ating positions; three of which are labeled and
will illuminate when in position. The three posi -
tions are OFF, ACC, and ON/RUN. The fourth
position is START. During START, RUN will illumi -
nate.
NOTE:
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button, with your foot
applied on the brake pedal, and push to operate
the ignition switch.
Keyless Push Button Ignition

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. Central locking,
alarm, etc.) are still available.
ACC
Engine is not started.
Some electrical devices are available. RUN

Driving position.
All the electrical devices are available.
START
The engine will start.
1 — OFF
2 — ACC (Accessory)
3 — ON/RUN
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ON/RUN mode. A child could operate
power windows, other controls, or move the
vehicle.
2

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18GETTING TO KNOW YOUR VEHICLE
The engine only runs when the ignition is in the
ON/RUN position, or from a remote start
request.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.
Back Up Starting Method

NOTE:
The key fob may not be able to be detected by
the vehicle keyless-go system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the keyless-go
system from starting the vehicle.
NOTE:
Refer to "Starting The Engine" in "Starting And
Operating" for further information.
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
NOTE:
Obstructions between the vehicle and the key
fob may reduce this range.
How To Use Remote Start
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pushed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)

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22GETTING TO KNOW YOUR VEHICLE
Additional features, such as windshield
wipers, will also not be available while the
vehicle is in the Remote Start mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
fob. However, the ignition switch must be
placed in the ON/RUN position before you
can repeat the start sequence for a third
cycle.
To Exit Remote Start Mode Without Driving
The Vehicle
Push and release the Remote Start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shut downs, the system
will disable for two seconds after receiving a
valid Remote Start request.
To Exit Remote Start Mode And Drive The
Vehicle
To exit Remote Start Mode and drive the vehicle
before the end of the 15 minute cycle, push and
release the unlock button on the key fob to
unlock the door and disarm the vehicle security alarm System (if equipped). Then, prior to the
end of the 15 minute cycle, place the ignition in
the ON/RUN position.
NOTE:
The ignition switch must be in the ON/RUN posi
-
tion in order to drive the vehicle.
Remote Start Comfort Systems — If
Equipped
When remote start is activated, the heated
steering wheel, and driver heated seat features
will automatically turn on in cold weather. In
warm weather, the driver vented seat feature
will automatically turn on when the remote start
is activated. These features will stay on through
the duration of remote start or until the ignition
switch is placed in the ON/RUN position.
NOTE:
The Remote Start Comfort System can be acti -
vated and deactivated through the Uconnect
System. Refer to “Uconnect Settings” in “Multi -
media” for further information on Remote Start
Comfort System operation.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. There -
fore, only key fobs that are programmed to the
vehicle can be used to start and operate the
vehicle. The system cannot reprogram a key fob
obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics. In
addition, if the light begins to flash after the
bulb check, it indicates that someone
attempted to start the engine with an invalid key
fob. In the event that a valid key fob is used to
start the engine but there is an issue with the
vehicle electronics, the engine will start and
shut off after two seconds.

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GETTING TO KNOW YOUR VEHICLE23
If the vehicle security light turns on during
normal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
vehicle have been programmed to the vehicle
electronics.
Key Programming
Programming key fobs may be performed at an
authorized dealer.
Replacement Keys
NOTE:
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
NOTE:
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
When having the Sentry Key Immobilizer
System serviced, bring all vehicle keys with you
to an authorized dealer.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful interfer
-
ence, and

2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouil -
lage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement.
CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.
2

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24GETTING TO KNOW YOUR VEHICLE
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
VEHICLE SECURITY ALARM
The vehicle security alarm monitors the vehicle
doors and ignition for unauthorized operation.
When the vehicle security alarm is activated,
interior switches for door locks are disabled.
The system will turn the horn off after 29
seconds, 5 seconds between cycles, up to 8
cycles if the trigger remains active and then the
vehicle security alarm will rearm itself.
To Arm The System
Follow these steps to arm the vehicle security
alarm:

1. Remove the key from the ignition system. Refer to "Starting The Engine" in "Starting
And Operating" for further information.

Make sure the vehicle ignition system is OFF.
2. Perform one of the following methods to lock the vehicle:
Push lock button on the interior power door lock switch with the driver and/or
passenger door open.
Push the lock button on the exterior Passive Entry Door Handle with a valid
key fob available in the same exterior
zone Refer to "Keyless Enter-N-Go —
Passive Entry" in "Doors" in this chapter
for further information.
Push the lock button on the key fob.
3. If any doors are open, close them.
The vehicle security alarm will set when you use
the power door locks, or use the key fob to lock
the doors. After all the doors are locked and closed, the vehicle security light, in the instru
-
ment panel cluster, will flash rapidly for about
16 seconds to indicate that the alarm is being
set. After the alarm is set, the vehicle security
light will flash at a slower rate to indicate that
the system is armed.
To Disarm The System
The vehicle security alarm can be disarmed
using any of the following methods:

1. Push the unlock button on the key fob.

2. Grasp the Passive Entry Unlock Door Handle with a valid key fob within 5 ft (1.5 m) of the
Passive Entry door handle. If equipped,
refer to "Keyless Enter-N-Go — Passive
Entry" in "Doors" in this chapter for further
information.
3. Cycle the ignition out of the OFF position.
The vehicle security alarm is designed to protect
your vehicle. However, you can create condi -
tions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.

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26GETTING TO KNOW YOUR VEHICLE
Power Door Locks — If Equipped
The power door lock switches are on each front
door trim panel. Use these switches to lock or
unlock the doors.
NOTE:
The key fob may not be able to be detected by
the vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or other
electronic device; these devices may block the
key fob’s wireless signal and prevent the
Keyless Enter-N-Go system from starting the
vehicle.
Power Door Lock Switches

While in the ACC or ON/RUN positions, if you
push the power door lock switch, and any front
door is open, the power locks will not operate.
This prevents you from accidentally locking your
key fob in the vehicle. Removing the key fob or
closing the door will allow the locks to operate.
A chime will sound if the key fob is in the vehicle
and a door is open, as a reminder to remove the
key fob.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and
a feature of Keyless Enter-N-Go. This feature
allows you to lock and unlock the vehicle’s
door(s) without having to push the key fob lock
or unlock buttons. NOTE:
Passive Entry may be programmed on/off.
Refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The vehicles security alarm can be armed/
disarmed by pushing the Passive Entry key
fob lock/unlock buttons (if equipped).
The key fob may not be able to be detected by
the vehicle Passive Entry system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob's wireless signal and
prevent the Passive Entry door handle from
locking/unlocking the vehicle.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING!
(Continued)

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32GETTING TO KNOW YOUR VEHICLE
Power Lumbar — If Equipped
Vehicles equipped with power driver or
passenger seats may be also be equipped with
power lumbar. The power lumbar switch is
located on the outboard side of the power seat.
Push the switch forward to increase the lumbar
support. Push the switch rearward to decrease
the lumbar support.

Lumbar Control Switch

Driver Memory Seats — If Equipped
This feature allows the driver to store up to two
different memory profiles for easy recall
through memory buttons. Each memory profile
contains desired position settings for the
driver’s seat, side mirrors, adjustable pedals (if
equipped), and a set of desired radio station
presets. Your remote keyless entry key fob can also be programmed to recall the same posi
-
tions when the unlock button is pushed.
NOTE:
Your vehicle is equipped with two key fobs, one
key fob can be linked to memory position 1 and
the other key fob can be linked to memory posi -
tion 2.
The driver memory seat buttons are located on
the driver door, next to the door handle.

Driver Memory Seat Buttons
Programming The Memory Feature
To create a new memory profile, perform the
following:

1. Place the vehicle’s ignition in the ON/RUNposition (do not start the engine).
2. Adjust all memory profile settings to desired
preferences (i.e., driver’s seat, outside
mirrors, adjustable pedals (if equipped),
and radio station presets).
3. Push and release the set (S) button on the memory switch.
4. Within five seconds, push and release either of the memory buttons (1) or (2). The
instrument cluster display will show which
memory position has been set.
NOTE:
Memory profiles can be set without the vehicle
in PARK.
Linking And Unlinking The Remote Keyless
Entry Key Fob To Memory
Your key fob can be programmed to recall one
of two pre-programmed memory profiles by
pushing the unlock button on the key fob.
NOTE:
Before programming your key fob you must
select the “Personal Settings Linked to Key
Fob” feature through the Uconnect Settings.
Refer to “Uconnect Settings” in “Multimedia”
for further information.

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