service RAM CHASSIS CAB 2021 Owners Manual

TECHNICAL SPECIFICATIONS435
(Continued)
CNG AND LP FUEL SYSTEM
M
ODIFICATIONS

Modifications that allow the engine to run on
Compressed Natural Gas (CNG) or Liquid
Propane (LP) may result in damage to the engine,
emissions, and fuel system components.
Problems that result from running CNG or LP are
not the responsibility of the manufacturer and
may void or not be covered under the New
Vehicle Limited Warranty.

METHYLCYCLOPENTADIENYL
M
ANGANESE TRICARBONYL (MMT) IN
G
ASOLINE

MMT is a manganese-containing metallic
additive that is blended into some gasoline to
increase octane. Gasoline blended with MMT
provides no performance advantage beyond
gasoline of the same octane number without
MMT. Gasoline blended with MMT reduces
spark plug life and reduces emissions system
performance in some vehicles. The manufacturer
recommends that gasoline without MMT be used in your vehicle. The MMT content of gasoline may
not be indicated on the gasoline pump; therefore,
you should ask your gasoline retailer whether the
gasoline contains MMT. MMT is prohibited in
Federal and California reformulated gasoline.

FUEL SYSTEM CAUTIONS
NOTE:
Intentional tampering with the emissions
control system can result in civil penalties being
assessed against you.
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can
impair engine performance and damage
the emissions control system.
An out-of-tune engine or certain fuel or igni
-
tion malfunctions can cause the catalytic
converter to overheat. If you notice a
pungent burning odor or some light smoke,
your engine may be out of tune or malfunc -
tioning and may require immediate service.
Contact an authorized dealer for service
assistance.
The use of fuel additives, which are now
being sold as octane enhancers, is not
recommended. Most of these products
contain high concentrations of methanol.
Fuel system damage or vehicle perfor -
mance problems resulting from the use of
such fuels or additives is not the responsi -
bility of the manufacturer and may void or
not be covered under the New Vehicle
Limited Warranty.
CAUTION! (Continued)
9

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436TECHNICAL SPECIFICATIONS
FUEL REQUIREMENTS – DIESEL ENGINE
Use good quality diesel fuel from a reputable
supplier in your vehicle. Federal law requires
that you must fuel this vehicle with Ultra Low
Sulfur Highway Diesel fuel (15 ppm Sulfur
maximum) and prohibits the use of Low Sulfur
Highway Diesel fuel (500 ppm Sulfur maximum)
to avoid damage to the emissions control
system.
For most year-round service, Number 2 diesel
fuel meeting ASTM (formerly known as the
American Society for Testing and Materials)
specification D-975 Grade S15 will provide
good performance. If the vehicle is exposed
to extreme cold (below 20°F or -7°C), or is
required to operate at colder-than-normal
conditions for prolonged periods, use climatized
Number 2 diesel fuel or dilute the Number 2
diesel fuel with 50% Number 1 diesel fuel. This
will provide better protection from fuel gelling or
wax-plugging of the fuel filters.
Diesel fuel is seldom completely free of water.
To prevent fuel system trouble, drain the
accumulated water from the fuel/water
separator using the fuel/water separator drain
provided on both fuel filters. If you buy good
quality fuel and follow the cold weather advice
above, fuel conditioners should not be required
in your vehicle. If available in your area, a high
cetane “premium” diesel fuel may offer improved
cold-starting and warm-up performance.

FUEL SPECIFICATIONS
The Cummins® Turbo Diesel engine has been
developed to take advantage of the high energy
content and generally lower cost Number 2
Ultra Low Sulfur diesel fuel or Number 2 Ultra
Low Sulfur climatized diesel fuels. Experience
has shown that it also operates on Number 1
Ultra Low Sulfur diesel fuels or other fuels
within specification.
NOTE:
If you accidentally fill the fuel tank with gaso
-
line on your diesel vehicle, Do not start the
vehicle. If you restart your vehicle you risk
damaging the engine and fuel system. Please
call an authorized dealer for service.
A maximum blend of 5% biodiesel meeting
ASTM specification D-975 may be used with
your Cummins diesel engine. (Chassis Cab
models not configured with B20 capability).
WARNING!
Do not use alcohol or gasoline as a fuel
blending agent. They can be unstable under
certain conditions and hazardous or
explosive when mixed with diesel fuel.
CAUTION!
If the “Water in Fuel Indicator Light” remains
on, DO NOT START engine before you drain
the water from the fuel filter(s) to avoid
engine damage Ú page 375.

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438TECHNICAL SPECIFICATIONS
Fuel Water Separation — Must Use Mopar/
Cummins Approved Fuel Filter Elements
You must use Mopar/Cummins approved fuel
filter elements in both your engine mounted
filter and frame mounted filter.
Biodiesel fuel has a natural affinity to water and
water accelerates microbial growth. Your
Mopar/Cummins filtration system is designed
to provide adequate fuel water separation
capabilities.
Bio-Diesel Fuel Properties — Low Ambient
Temperatures
Biodiesel fuel may gel or solidify at low ambient
temperatures, which may pose problems for
both storage and operation. Precautions can be
necessary at low ambient temperatures, such
as storing the fuel in a heated building or a
heated storage tank, or using cold temperature
additives.
Fuel In Oil Dilution — Must Adhere To
Required Oil Change Interval

Fuel dilution of lubricating oil has been observed
with the use of biodiesel fuel. Fuel in oil must not
exceed 5%. To ensure this limit is met your oil
change interval must be maintained to the
following schedule:

Ram 3500/4500/5500 Chassis
Cab — 12,500 Miles (20,000 km)*
(*unless otherwise notified with a oil service
message)
CAUTION!

Under no circumstances should oil change
intervals exceed 12,500 miles (20,000 km)
if operation occurs with greater than 5%
biodiesel blends. Oil change intervals should
not exceed six months in either case. Failure
to comply with these Oil Change require -
ments for vehicles operating on biodiesel
blends up to B20 may result in premature
engine wear. Such wear is not covered by the
New Vehicle Limited Warranty.

B20 Biodiesel capable: The engine may
suffer severe damage if operated with
concentrations of Biodiesel higher than
20%.

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442TECHNICAL SPECIFICATIONS
Fuel Selection Use good quality diesel fuel from a reputable supplier in your vehicle. Federal law requires that
you must fuel this vehicle with Ultra Low Sulfur Highway Diesel fuel (15 ppm Sulfur maximum)
and prohibits the use of Low Sulfur Highway Diesel fuel (500 ppm Sulfur maximum) to avoid
damage to the emissions control system.
For most year-round service, Number 2 diesel fuel meeting ASTM specification D-975 Grade
S15 will provide good performance.
If climatized or diesel Number 1 ULSD fuel is not available, and you are operating below
(20°F/-6°C), in sustained arctic conditions, Mopar Premium Diesel Fuel Treatment (or
equivalent) is recommended to avoid gelling.
This vehicle is fully compatible with biodiesel blends up to 5% biodiesel meeting ASTM
specification D-975.
Pickup models, and Chassis Cab models configured with optional B20
capability, are additionally compatible with 20% biodiesel meeting ASTM specification D-7467.
Diesel Exhaust Fluid Mopar Diesel Exhaust Fluid (API Certified) (DEF) or equivalent that has been API Certified to
the ISO 22241 standard. Use of fluids not API Certified to ISO 22241 may result in system
damage. You can receive assistance in locating DEF in the United States by calling
866-RAM-INFO (866-726-4636). In Canada call 1–800–465–2001 (English) or
1–800–387–9983 (French).
Component
Fluid, Lubricant, or Genuine Part

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445
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by
the warranty. Discuss additional charges with
the service manager. Keep a maintenance log
of your vehicle's service history. This can often
provide a clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS

If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation
with the service advisor and list the items in order of
priority. At many authorized dealers, you may obtain
a rental vehicle (additional charges may apply).
If you need a rental, it is advisable to make these
arrangements when you call for an appointment.

IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to
be happy with our products and services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have
the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.This is why you should always talk to an
authorized dealer’s service manager first.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance. If an authorized dealer is
unable to resolve the concern, you may contact
the FCA US LLC's Customer Assistance center.
Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
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446CUSTOMER ASSISTANCE
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing
difficulties, FCA US LLC has installed special
TDD (Telecommunication Devices for the Deaf)
equipment at its customer center. Any hearing
or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY)
in the United States, can communicate with the
FCA US LLC by dialing 1-800-380-2479.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized,
endorsed and backed by FCA US LLC to provide
additional protection beyond your vehicle’s
warranty. If you purchased a Mopar Vehicle
Protection Plan, you will receive Plan Provisions
and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.

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448CUSTOMER ASSISTANCE

To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY: 1-800-424-9153);
or go to

http://www.safercar.gov
; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from

http://www.safercar.gov
.

IN CANADA

If you believe that your vehicle has a safety
defect, you should contact the Customer
Service Department immediately. Canadian
customers who wish to report a safety
defect to the Canadian government should
contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at
1-800-333-0510 or go to

wwwapps.tc.gc.ca/
Saf-Sec-Sur/7/PCDB-BDPP

.

PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
a complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These manuals make it easy to find and fix
problems on computer-controlled vehicle
systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all
tools and equipment. Owner's Manuals
These Owner's Manuals have been prepared
with the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles.
To access your Owner's Information online, visit
www.mopar.com/om
To order a hard copy of your Owner’s
Information, visit:
www.techauthority.com (US)
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)

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451
Belts, Seat
..................................................... 330Bluetooth Connecting To A Particular Mobile Phone Or Audio Device After Pairing
................262Body Builders Guide........................................ 10Body Mechanism Lubrication........................ 380B-Pillar Location............................................. 411Brake Assist System...................................... 274Brake Control System.................................... 274Brake Fluid.......................................... 387, 444Brake System...................................... 387, 431Fluid Check............................................... 387Master Cylinder......................................... 387Parking...................................................... 137Warning Light............................................ 107Brake/Transmission Interlock....................... 141Bulb Replacement......................................... 401Bulbs, Light.......................................... 332, 401
C
Cab Top Clearance Lights.............................. 405Camera.......................................................... 186Camera, AUX........................................ 188, 194Camera, Rear...................................... 186, 189Capacities, Antifreeze (Engine Coolant)......... 439Capacities, Fluid............................................ 439Caps, FillerOil (Engine)................................................ 364Power Steering.......................................... 163Radiator (Coolant Pressure)...................... 385
Car Washes................................................... 428Carbon Monoxide Warning............................ 333Cargo Light....................................................... 54CD................................................................. 255Cellular Phone.............................................. 269Center High Mounted Stop Light................... 405Center Seat Storage Compartment.................. 67Changing A Flat Tire...................................... 339Charge Air Cooler.......................................... 386Chart, Tire Sizing........................................... 407Check Engine Light (Malfunction
Indicator Light).............................................. 117Checking Your Vehicle For Safety................. 330Checks, Safety.............................................. 330Child Restraint.............................................. 312Child RestraintsBooster Seats........................................... 315Child Seat Installation..................... 323, 325How To Stow An unused ALR Seat Belt.... 322Infant And Child Restraints....................... 313Locating The LATCH Anchorages.............. 320Lower Anchors And Tethers For Children.. 317Older Children And Child Restraints......... 314Seating Positions...................................... 316Clean Air Gasoline......................................... 433CleaningWheels..................................................... 421Climate Control................................................ 58Automatic.................................................... 59Manual........................................................ 62
Cold Weather Operation................................ 122Compact Spare Tire...................................... 419Contract, Service........................................... 446Controls........................................................ 247Cooling Pressure Cap (Radiator Cap)............ 385Cooling System............................................. 383Adding Coolant (Antifreeze)...................... 384Coolant Level................................... 384, 386Cooling Capacity....................................... 439Disposal Of Used Coolant......................... 385Drain, Flush, And Refill............................. 384Inspection................................................. 386Points To Remember................................ 386Pressure Cap............................................ 385Radiator Cap............................................. 385Selection Of Coolant (Antifreeze)..... 384, 440Corrosion Protection..................................... 427Cruise Control (Speed Control)............. 164, 166Cruise Light................................................... 115Customer Assistance.................................... 445Cybersecurity................................................ 220
D
Daytime Running Lights...................................51Dealer Service............................................... 367Defroster, Rear Window...................................62Defroster, Windshield............................ 62, 331Delay (Intermittent) Wipers..............................57Deleting A Phone........................................... 262Diagnostic System, Onboard......................... 116
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454 J
Jack Location
................................................. 339Jack Operation............................................... 339Jacking And Tire Changing............................. 339Jump Starting................................................ 344
K
Key Fob Programming Additional Key Fobs
.............. 17Key Fob Battery Service (Remote
Keyless Entry).................................................. 16Key Fob Programming (Remote
Keyless Entry).................................................. 17Keyless Enter-N-Go........................26, 118, 123Passive Entry............................................... 26Keys................................................................. 15
L
Lane Change And Turn Signals........................ 54Lane Change Assist......................................... 54LaneSense.................................................... 183Latches.......................................................... 332Hood........................................................... 79Lead Free Gasoline........................................ 433Leaks, Fluid................................................... 332Life Of Tires................................................... 417Light Bulbs........................................... 332, 401
Lights............................................................ 332Air Bag.................................... 107, 303, 331Automatic High Beam.................................. 52Brake Assist Warning............................... 277Brake Warning.......................................... 107Bulb Replacement.................................... 401Cab Top Clearance................................... 405Cargo........................................................... 54Center Mounted Stop............................... 405Courtesy/Reading....................................... 55Cruise....................................................... 115Daytime Running......................................... 51Electronic Stability Program(ESP) Indicator............................................... 108Exterior...............................................50, 332Fog........................................................... 404Four Wheel Drive Indicator....................... 162Hazard Warning Flasher........................... 334Headlights............................................ 50, 52High Beam................................................... 51Hill Descent Control Indicator................... 278Illuminated Entry......................................... 56Interior......................................................... 55Lights On Reminder..................................... 53Low Fuel................................................... 111Malfunction Indicator (Check Engine)....... 110Park.......................................................... 115Passing........................................................ 52
Seat Belt Reminder.................................. 107Security Alarm.......................................... 108Service...................................................... 401Traction Control........................................ 277Transfer Case........................................... 162Turn Signals..................... 54, 115, 332, 402Warning Instrument Cluster Descriptions................................ 108, 115Limited-Slip Differential....................... 162, 391Load Shed Battery Saver Mode..................... 105Load Shed Battery Saver On......................... 105Load Shed Electrical Load Reduction........... 105Load Shed Intelligent Battery Sensor............ 105Loading Vehicle............................................. 199Tires.......................................................... 411LocksAutomatic Door............................................28Child Protection...........................................28Power Door..................................................25Low Tire Pressure System............................. 284Lubrication, Body.......................................... 380Lug Nuts/Bolts..................................... 342, 432
M
Maintenance Free Battery............................ 366Maintenance Plan......................................... 359Maintenance Schedule............... 353, 357, 359Malfunction Indicator Light (Check Engine).. 110

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455
Manual Park Release
............................................. 348Service...................................................... 448Media Hub....................................................... 72Media Mode.................................................. 255Memory Seat................................................... 32Memory Settings............................................. 32Methanol....................................................... 434Mirrors............................................................. 41Electric Powered......................................... 44Heated........................................................ 46Memory....................................................... 32Outside........................................................ 44Rearview..................................... 41, 42, 335Trailer Towing.............................................. 46Modifications/AlterationsVehicle........................................................ 10Monitor, Tire Pressure System....................... 284Mopar Parts................................................... 447MP3 Control.................................................... 72Multi-Function Control Lever............................ 51
N
Navigation System (Uconnect GPS)............... 186New Vehicle Break-In Period................ 136, 137Noise ControlMaintenance............................................. 391Tampering Prohibited................................ 392Noise Emission Warranty..................... 391, 392
O
Occupant Restraints..................................... 292Octane Rating, Gasoline (Fuel)..................... 433Oil Change Indicator..................................... 357Oil Filter, Change.......................................... 369Oil Filter, Selection........................................ 369Oil Pressure Light.......................................... 108Oil Reset.......................................................... 91Oil, Engine............................................ 368, 440Capacity.................................................... 439Dipstick.................................................... 366Disposal................................................... 369Filter................................................ 369, 440Filter Disposal........................................... 369Identification Logo.................................... 368Materials Added To.................................. 368Pressure Warning Light............................ 108Recommendation..................................... 368Synthetic.................................................. 368Onboard Diagnostic System.......................... 116Operating Precautions.................................. 116Operator ManualOwner's Manual........................................ 448Outside Rearview Mirrors................................ 44Overdrive...................................................... 151Overdrive OFF Switch.................................... 151Overheating, Engine...................................... 346
P
Paint Care..................................................... 427Pair (Link) Uconnect Phone To A Mobile
Phone .................................................... 260Parking Brake............................................... 137ParkSense System, Rear............................... 177Passive Entry....................................................26Pedals, Adjustable...........................................40Pets............................................................... 330Phone Mode.................................................. 258Placard, Tire And Loading Information.......... 411Power
Distribution Center (Fuses)....................... 395Door Locks...................................................25Mirrors.........................................................44Outlet (Auxiliary Electrical Outlet)..........73, 74Seats...........................................................35Sliding Rear Window....................................78Steering............................................. 44, 163Take-Off Adapter....................................... 163Take-Off Operation.................................... 163Windows......................................................76Power SeatsDown...........................................................35Forward.......................................................35Rearward.....................................................35Recline.........................................................35Tilt................................................................35Up................................................................35
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