mileage RAM CHASSIS CAB 2021 User Guide

SERVICING AND MAINTENANCE393
Maintenance Log and Service Chart (Diesel Engines)
Noise Systems Maintenance Chart and Service Log — Insert Month, Day, Year under column mileage closest to the mileage at which
service was performed.
MILES7,500 15,000 22,500 30,000 37,500 45,000 52,500 60,000
KILOMETERS 12,000 24 ,000 36,000 48,000 60,000 72,000 84,000 96,000

Exhaust
system-inspect
Air cleaner
assembly-inspect
ODOMETER
READING
PERFORMED BY
PERFORMED AT

MILES 67,500 75,000 82,500 90,000 97,500 105,000 112,500 120,000
KILOMETERS 108,000 120,000 132,000 144,000 156,000 168,000 180,000 192,000
Exhaust
system-inspect
Air cleaner
assembly-inspect
ODOMETER
READING
8

21_DPF_OM_EN_USC_t.book Page 393

394SERVICING AND MAINTENANCE
(Continued)
FUSES
General Information The fuses protect electrical systems against
excessive current.
When a device does not work, you must check
the fuse element inside the blade fuse for a
break/melt.
Also, please be aware that when using power
outlets for extended periods of time with the
engine off may result in vehicle battery
discharge.
Blade Fuses

PERFORMED BY
PERFORMED AT
Noise Systems Maintenance Chart and Service Log — Insert Month, Day, Year under column mileage closest to the mileage at which
service was performed.
WARNING!
When replacing a blown fuse, always use
an appropriate replacement fuse with the
same amp rating as the original fuse. Never
replace a fuse with another fuse of higher
amp rating. Never replace a blown fuse with
metal wires or any other material. Do not
place a fuse inside a circuit breaker cavity
or vice versa. Failure to use proper fuses
may result in serious personal injury, fire
and/or property damage.
Before replacing a fuse, make sure that the
ignition is off and that all the other services
are switched off and/or disengaged.
If the replaced fuse blows again, contact an
authorized dealer.
If a general protection fuse for safety
systems (air bag system, braking system),
power unit systems (engine system, trans
-
mission system) or steering system blows,
contact an authorized dealer.
WARNING! (Continued)
1 — Fuse Element
2 — Blade Fuse with a good/functional fuse
element
3 — Blade fuse with a bad/not functional fuse
element (blown fuse)

21_DPF_OM_EN_USC_t.book Page 394

445
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by
the warranty. Discuss additional charges with
the service manager. Keep a maintenance log
of your vehicle's service history. This can often
provide a clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS

If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation
with the service advisor and list the items in order of
priority. At many authorized dealers, you may obtain
a rental vehicle (additional charges may apply).
If you need a rental, it is advisable to make these
arrangements when you call for an appointment.

IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to
be happy with our products and services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. FCA US LLC’s authorized dealers have
the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.This is why you should always talk to an
authorized dealer’s service manager first.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance. If an authorized dealer is
unable to resolve the concern, you may contact
the FCA US LLC's Customer Assistance center.
Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
10

21_DPF_OM_EN_USC_t.book Page 445