transmission RAM CHASSIS CAB 2021 Repair Manual

206STARTING AND OPERATING
(Continued)
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
For the proper tire replacement procedures.
Replacing tires with a higher load carrying
capacity will not increase the vehicle's GVWR
and GAWR limits.
For further information Ú page 406.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer
with electronically actuated brakes. When
towing a trailer equipped with a hydraulic
surge actuated brake system, an electronic
brake controller is not required.
Trailer brakes are recommended for trailers
over 1,000 lbs (453 kg) and required for
trailers in excess of 2,000 lbs (907 kg).
WARNING!

Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be diffi -
cult for the driver to control. You could lose
control of your vehicle and have a collision.

When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)

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STARTING AND OPERATING211
This light check sequence will continue for a
total of five minutes.
The sequence will only activate if the following
conditions are met:
Vehicle is equipped with the Trailer Tow
Package
Vehicle is in PARK
Vehicle is not in motion
Ignition in ACC or RUN
Remote start is inactive
Brakes are not applied
Left turn signal is not applied
Right turn signal not applied
Hazard switch is not applied
The sequence will cancel if any of the following
conditions occur:
Brakes are applied
Vehicle is shifted from PARK
Vehicle is no longer stationary
Left turn signal activated from stalk
Right turn signal is activated from stalk
Hazard switch is activated
Any button on the key fob is pushed
Ignition button is pushed
High Beam stalk position is changed
Sequence is canceled in the instrument
cluster
TOWING TIPS
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing.
The transmission controls include a drive
strategy to avoid frequent shifting when towing.
However, if frequent shifting does occur while in
DRIVE, select TOW/HAUL mode or select a lower
gear range (using the Electronic Range Select
(ERS) shift control). NOTE:
Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while
operating the vehicle under heavy loading
conditions will improve performance and
extend transmission life by reducing excessive
shifting and heat build-up. This action will also
provide better engine braking.
Six-Speed Automatic Transmission Only
When towing a loaded trailer up steep grades
at low speeds (20 mph [32 km/h] or below),
holding your vehicle in FIRST gear (using the
ERS shift control) can help to avoid
transmission overheating.
If you regularly tow a trailer for more than
45 minutes of continuous operation, then
change the automatic transmission fluid and
filter(s) as specified for "police, taxi, fleet, or
frequent trailer towing." Ú
page 354.
NOTE:
Check the automatic transmission fluid level
before towing (Six-speed automatic only).
4

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212STARTING AND OPERATING
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear
range (using the Electronic Range Select (ERS)
shift control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Cruise Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Cruise Control in flat terrain and with
light loads to maximize fuel efficiency.
SNOWPLOW — IF EQUIPPED
Snowplow Prep Packages are available as a
factory installed option. These packages
include components necessary to equip your
vehicle with a snowplow. NOTE:
Before installation of a snowplow it is highly
recommended that the owner/installer obtain
and follow the recommendations contained
within the current Body Builders Guide. See an
authorized dealer, installer or snowplow manu
-
facturer for this information. There are unique
electrical systems that must be connected to
properly ensure operator safety and prevent
overloading vehicle systems.
BEFORE PLOWING
Check the hydraulic system for leaks and
proper fluid level.
Check the mounting bolts and nuts for proper
tightness.
Check the runners and cutting edge for
excessive wear. The cutting edge should be
¼ to ½ inches (6 cm to 1.2 cm) above ground
in snow plowing position.
Check that snowplow lighting is connected
and functioning properly.
SNOWPLOW PREP PACKAGE MODEL
A
VAILABILITY
For Information about snowplow applications
visit www.ramtrucks.com or refer to the current
Body Builders Guide.

1. The maximum number of occupants in the
truck should not exceed two.

2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
WARNING!
Attaching a snowplow to this vehicle could
adversely affect performance of the airbag
system in a collision. Do not expect that the
airbag will perform as described earlier in this
manual.
CAUTION!
The “Lamp Out” indicator could illuminate if
exterior lamps are not properly installed.

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STARTING AND OPERATING213
The loaded vehicle weight, including the
snowplow system, all aftermarket accessories,
driver, passengers, options, and cargo, must
not exceed either the Gross Vehicle Weight
Rating (GVWR) or Gross Axle Weight Rating
(GAWR). These weights are specified on the
Safety Compliance Certification Label on the
driver's side door opening.
NOTE:
Detach the snowplow when transporting
passengers.

Vehicle front end wheel alignment was
set to specifications at the factory without
consideration for the weight of the plow.
Front end toe-in should be checked and reset
if necessary at the beginning and end of the
snowplow season. This will help prevent uneven
tire wear.

The blade should be lowered whenever the
vehicle is parked.

Maintain and operate your vehicle and snowplow
equipment following the recommendations
provided by the specific snowplow manufacturer.
OVER THE ROAD OPERATION WITH
S
NOWPLOW ATTACHED

The blade restricts air flow to the radiator and
causes the engine to operate at higher than
normal temperatures. Therefore, when
transporting the plow, angle the blade completely
and position it as low as road or surface
conditions permit. Do not exceed 40 mph
(64 km/h). The operator should always maintain
a safe stopping distance and allow adequate
passing clearance.

OPERATING TIPS
Under ideal snow plowing conditions, 20 mph
(32 km/h) should be maximum operating
speed. The operator should be familiar with the
area and surface to be cleaned. Reduce speed
and use extreme caution when plowing
unfamiliar areas or under poor visibility.
GENERAL MAINTENANCE
Snowplows should be maintained in
accordance with the plow manufacturer's
instructions.
Keep all snowplow electrical connections and
battery terminals clean and free of corrosion.
When plowing snow, to avoid transmission and
drivetrain damage, the following precautions
should be observed.
Operate with transfer case in 4L when
plowing small or congested areas where
speeds are not likely to exceed 15 mph
(24 km/h). At higher speeds operate in
4WD High.
Vehicles with automatic transmissions
should use 4WD Low range when plowing
deep or heavy snow for extended periods of
time to avoid transmission overheating.
Do not shift the transmission unless the
engine has returned to idle and wheels have
stopped. Make a practice of stepping on the
brake pedal while shifting the transmission.
4

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214STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
Towing ConditionWheels OFF The
Ground Two-Wheel Drive
Models Four-Wheel Drive Models
Flat Tow
NONENOT ALLOWED See InstructionsAutomatic transmission in PARK
Transfer case in NEUTRAL (N)
Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK

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STARTING AND OPERATING215
(Continued)
RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's
instructions.
5. Turn the ignition to the OFF position and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:
Both the manual shift and electronically shifted
transfer cases must be shifted into N (Neutral)
for recreational towing. Automatic transmis -
sions must be shifted into PARK for recreational
towing. Refer to the following for the proper
transfer case N (Neutral) shifting procedure for
your vehicle.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission,
causing damage to internal parts.
CAUTION!
DO NOT dolly tow any four-wheel drive
vehicle. Towing with only one set of wheels
on the ground (front or rear) will cause
severe transmission and/or transfer case
damage. Tow with all four wheels either ON
the ground, or OFF the ground (using a
vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
Before recreational towing, the transfer
case must be in NEUTRAL. To be certain the
transfer case is fully in NEUTRAL, perform
the procedure outlined under “Shifting Into
NEUTRAL”. Internal transmission damage
will result, if the transfer case is not in
NEUTRAL during towing.
The transmission must be placed in PARK
for recreational towing.

Towing this vehicle in violation of the above
requirements can cause severe transmis-
sion and/or transfer case damage. Damage
from improper towing is not covered under
the New Vehicle Limited Warranty.

4

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216STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.

2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Shift the transfer case into N (Neutral):
With manual shift transfer case, shift the
transfer case lever into N (Neutral).

With electronically shifted transfer
case, push and hold the transfer case
N (Neutral) button. Some models have a
small, recessed "N" button (at the center
of the transfer case switches) that must be
pressed using a ballpoint pen or similar
object. Other models have a rectangular
N (Neutral) switch, below the rotary
transfer case control knob. The N (Neutral)
indicator light will blink while the shift is in progress. The light will stop blinking (stay
on solid) when the shift to N (Neutral) is
complete. After the shift is completed and
the N (Neutral) light stays on, release the
N (Neutral) button.

5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle
movement.
8. Repeat steps 6 and 7 with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter-N-Go, push
and hold the ENGINE START/STOP button
until the engine shuts off.
10. Shift the transmission into PARK.
11. Place the ignition in the OFF mode, and remove the key fob.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (NEUTRAL) position without first
fully engaging the parking brake. The transfer
case N (NEUTRAL) position disengages both
the front and rear driveshafts from the
powertrain, and will allow the vehicle to
roll, even if the automatic transmission is
in PARK (or manual transmission is in gear).
The parking brake should always be applied
when the driver is not in the vehicle.
CAUTION! (Continued)CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.

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STARTING AND OPERATING217
NOTE:
With electronically shifted transfer case:
Steps 2 through 3 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
N (Neutral) button or are no longer met
during the shift, the N (Neutral) indicator light
will flash continuously until all requirements
are met or until the N (Neutral) button is
released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
Shifting Out Of N (Neutral)
Use the following procedure to prepare your
vehicle for normal usage:

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine, and shift the transmission into NEUTRAL.

With manual shift transfer case, shift the
transfer case lever to the desired position.

With electronically shifted transfer case
with rotary selector switch, push and hold
the transfer case N (Neutral) button until
the N (Neutral) indicator light turns off.
After the N (Neutral) indicator light turns
off, release the N (Neutral) button. After
the N (Neutral) button has been released,
the transfer case will shift to the position
indicated by the selector switch.
With electronically shifted transfer case
with push-button selector switch, push
and hold the switch for the desired
transfer case position, until the N (Neutral) indicator light turns off and the
desired position indicator light turns on.
NOTE:
When shifting the transfer case out of
N (Neutral), turning the engine off is not
required, but may be helpful to avoid gear clash.
With 8-speed automatic transmission, the
engine must remain running, since turning the
engine off will shift the transmission to PARK
(and the transmission must be in NEUTRAL for
the transfer case to shift out of NEUTRAL).
5. Turn the engine off. Shift automatic transmission into PARK. On 8-speed
transmissions the shifter will automatically
select PARK when the engine is turned off.
6. Release the brake pedal.
7. Disconnect vehicle from the tow vehicle.
8. Start the engine.
9. Press and hold the brake pedal.
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal, and check that the vehicle
operates normally.
4

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STARTING AND OPERATING219
(Continued)
Shallow Standing Water

Although your vehicle is capable of driving
through shallow standing water, consider the
following Warnings and Cautions before doing so.

WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not
exceed 5 mph (8 km/h) when driving
through standing water.
Driving through standing water limits your
vehicle’s braking capabilities, which
increases stopping distances. Therefore,
after driving through standing water, drive
slowly and lightly press on the brake pedal
several times to dry the brakes.
Failure to follow these warnings may result
in injuries that are serious or fatal to you,
your passengers, and others around you.
CAUTION!
Always check the depth of the standing
water before driving through it. Never drive
through standing water that is deeper than
the bottom of the tire rims mounted on the
vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
Do not exceed 5 mph (8 km/h) when
driving through standing water. This will
minimize wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is
milky or foamy in appearance) after driving
through standing water. Do not continue to
operate the vehicle if any fluid appears
contaminated, as this may result in further
damage. Such damage is not covered by
the New Vehicle Limited Warranty.
Getting water inside your vehicle’s engine
can cause it to lock up and stall out, and
cause serious internal damage to the
engine. Such damage is not covered by the
New Vehicle Limited Warranty.
CAUTION! (Continued)
4

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MULTIMEDIA235
Mirrors & Wipers
When the Mirrors & Wipers button is pressed on the touchscreen, the system displays the options related to the vehicle’s mirrors and wipers.
Brakes
After pressing the Brakes button on the touchscreen, the following settings will be available:
Setting Name Description
Tilt Side Mirrors In ReverseThis setting will tilt the outside side-view mirrors when the ignition is in the ON/RUN position
and the transmission gear selector is in the REVERSE position. The mirrors will move back to
their previous position when the transmission is shifted out of REVERSE. The available
settings are “On” and “Off”.
Rain Sensing Auto Wipers This setting will turn the rain sensing auto wipers on or off.
Headlights With Wipers This setting will turn the headlights on when the wipers are activated.
Setting Name Description
Auto Park BrakeThis setting will turn the Auto Park Brake on or off.
Brake Service This setting will allow you to retract the brakes for servicing.
5

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