tow RAM CHASSIS CAB 2021 Manual Online

332SAFETY
(Continued)
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and
uneven wear patterns. Check for stones, nails,
glass, or other objects lodged in the tread or
sidewall. Inspect the tread for cuts and cracks.
Inspect sidewalls for cuts, cracks, and bulges.
Check the lug nuts/bolt torque for tightness.
Check the tires (including spare) for proper cold
inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause
should be located and corrected immediately.
ONLY use the passenger’s side floor mat on
the passenger’s side floor area.

ALWAYS make sure objects cannot fall or
slide into the driver’s side floor area when the
vehicle is moving. Objects can become trapped
under accelerator, brake, or clutch pedals and
could cause a loss of vehicle control.

NEVER place any objects under the floor
mat (e.g., towels, keys, etc.). These objects
could change the position of the floor mat
and may cause interference with the accel -
erator, brake, or clutch pedals.

If the vehicle carpet has been removed and
re-installed, always properly attach carpet to
the floor and check the floor mat fasteners
are secure to the vehicle carpet. Fully
depress each pedal to check for interference
with the accelerator, brake, or clutch pedals
then re-install the floor mats.

WARNING! (Continued)
It is recommended to only use mild soap
and water to clean your floor mats. After
cleaning, always check your floor mat has
been properly installed and is secured to
your vehicle using the floor mat fasteners
by lightly pulling mat.
WARNING! (Continued)

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IN CASE OF EMERGENCY335
When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:
With extended use the Hazard Warning
Flashers may wear down your battery.
ASSIST AND SOS SYSTEM — IF EQUIPPED
NOTE:
Depending on the vehicles trim level, the over -
head console may vary.

Assist And SOS Buttons Assist And SOS Buttons

If equipped, the overhead console contains an
ASSIST and a SOS button. NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber Ú
page 449.
The SOS and ASSIST buttons will only func -
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network, which
comes as a built in function. Other Uconnect
services will only be operable if your SiriusXM
Guardian™ service is active and you are
connected to an operable LTE (voice/data) or
4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:

Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.

1 — ASSIST Button
2 — SOS Button
1 — ASSIST Button
2 — SOS Button
WARNING!

ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the features
and applications in this vehicle. Only use the
features and applications when it is safe to do so.
Failure to do so may result in an accident
involving serious injury or death.

7

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340IN CASE OF EMERGENCY
(Continued)
6. Block both the front and rear of the wheel diagonally opposite the jacking position.
For example, if the driver’s front wheel is
being changed, block the passenger’s rear
wheel.

Wheel Blocked

NOTE:
Passengers should not remain in the vehicle
when the vehicle is being jacked.JACKING INSTRUCTIONS 4500 AND
5500 S
ERIES

Jack Warning Label

WARNING!
Carefully follow these tire changing warnings
to help prevent personal injury or damage to
your vehicle:
Always park on a firm, level surface as far
from the edge of the roadway as possible
before raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set the
transmission in PARK.
Block the wheel diagonally opposite the
wheel to be raised.
Never start or run the engine with the
vehicle on a jack.
Do not let anyone sit in the vehicle when it
is on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised
vehicle, take it to a service center where it
can be raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire
change.
If working on or near a roadway, be
extremely careful of motor traffic.
To assure that spare tires, flat or inflated,
are securely stowed, spares must be
stowed with the valve stem facing the
ground.
WARNING! (Continued)

21_DPF_OM_EN_USC_t.book Page 340

342IN CASE OF EMERGENCY
5. Remove the lug nuts and pull the wheel off.
Install the spare wheel and lug nuts with the
cone shaped end of the nuts toward the
wheel on Single Rear-Wheel (SRW) models.
On Dual Rear-Wheel models (DRW) the lug
nuts are a two-piece assembly with a flat
face. Lightly tighten the nuts. To avoid risk
of forcing the vehicle off the jack, do not
fully tighten the nuts until the vehicle has
been lowered.
6. Using the lug wrench, finish tightening the nuts using a crisscross pattern
Úpage 432. If in doubt about the correct
tightness, have them checked with a torque
wrench by an authorized dealer or at a
service station. 7. Install wheel center cap (if equipped) and
remove wheel blocks. Do not install chrome
or aluminum wheel center caps on the
spare wheel. This may result in cap damage.
8. Lower the jack to its fully closed position. If the jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary
to use the jack driver in order to lower the
jack. Stow the replaced tire, jack, and tools
as previously described.
9. Adjust the tire pressure when possible.
10. After 25 miles (40 km), check the lug nut torque Úpage 432 with a torque wrench to
ensure that all lug nuts are properly seated
against the wheel.
Dual Rear Wheels
Slots in the wheels will assist in properly
orienting the inner and outer wheels. Align
these slots when assembling the wheels
for best access to the tire valve on the inner
wheel. The tires of both dual wheels must be
completely off the ground when tightening to
ensure wheel centering and maximum wheel
clamping.
Dual wheel models require a special heavy-duty
lug nut tightening adapter (included with the
vehicle) to correctly tighten the lug nuts. Also,
when it is necessary to remove and install dual
rear wheels, use a proper vehicle lifting device.
NOTE:
When installing a spare tire (if equipped) as part
of a dual rear wheel end combination, the tire
diameter of the two individual tires must be
compared. If there is a significant difference,
the larger tire should be installed in a front loca-
tion. The correct direction of rotation for dual
tire installations must also be observed.
It is recommended that wheel stud nuts be kept
torqued to specifications at all times. Torque
wheel stud nuts to specifications at each
lubrication interval Ú page 432.WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off
the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.
WARNING!

A loose tire or jack thrown forward in a collision
or hard stop, could endanger the occupants of
the vehicle. Always stow the jack parts and the
spare tire in the places provided.

21_DPF_OM_EN_USC_t.book Page 342

IN CASE OF EMERGENCY343
(Continued)
Wheel Nuts

All wheel nuts should be tightened occasionally
to eliminate the possibility of wheel studs being
sheared or the bolt holes in the wheels becoming
elongated. This is especially important during the
first few hundred miles/kilometers of operation
to allow the wheel nuts to become properly set.
All wheel nuts should first be firmly seated
against the wheel. The wheel nuts should then
be tightened to recommended torque. Tighten
the wheel nuts to final torque in increments.
Progress around the bolt circle, tightening the
wheel nut opposite to the wheel nut just
previously tightened until final torque is achieved

Ú
page 432.

TO STOW THE FLAT OR SPARE — IF
E
QUIPPED
Refer to Upfitters Body Builder’s Guide for
information on stowing your spare tire
(if equipped).
HUB CAPS/WHEEL COVERS — IF
E
QUIPPED
The hub caps must be removed before raising
the vehicle off the ground. For 3500 Single Rear-Wheel (SRW) models, use
the flat end of the lug wrench to hook and pull
off the hub cap. Find the opening in the hub cap,
insert the lug wrench, and pull off the cap. If you
need to pry against the wheel, protect the wheel
surface.

Lug Wrench Insertion Location — Hub Cap
On 3500 models with Dual Rear-Wheels (DRW),
you must first remove the hub caps—use the
procedure noted for the single rear wheel. For
the wheel covers (wheel skins), insert the flat
end of the lug wrench between the outer edge
of the wheel cover and the wheel. Pry against
the wheel to remove the wheel cover. Repeat
this procedure around the wheel until the cover
pops off.

Lug Wrench Insertion Location — Wheel Cover

CAUTION!

Use extreme caution when removing the front and
rear wheel covers. Damage can occur to the
center cap and/or the wheel if screwdriver type
tools are used. A pulling motion, not a pry off
motion, is recommended to remove the caps.

CAUTION!
Use a pulling motion to remove the hub
cap. Do not use a twisting motion when
removing the hub cap, damage to the hub
cap; finish may occur.
7

21_DPF_OM_EN_USC_t.book Page 343

348IN CASE OF EMERGENCY
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION
In order to move the vehicle in cases where the
transmission will not shift out of PARK (P) (such
as a depleted battery), a Manual Park Release
is available. Follow these steps to activate the Manual Park
Release:

1. Firmly apply the parking brake.

2. Using a small screwdriver or similar tool,
remove the Manual Park Release access
cover, which is just above the parking brake
release handle, below and to the left of the
steering column.

Manual Park Release Cover

3. Press and maintain firm pressure on the brake pedal.
4. Using the screwdriver or similar tool, push the Manual Park Release lever locking tab
(just below the middle of the lever) upwards.
Manual Park Release Pull Strap

5. While holding the locking tab in the disengaged position, pull the tether strap to
rotate the lever rearward, until it locks in
place pointing towards the driver's seat.
Release the locking tab and verify that the
Manual Park Release lever is locked in the
released position.
6. The vehicle is now out of PARK and can be towed. Release the parking brake only when
the vehicle is securely connected to a tow
vehicle.
WARNING!
Always secure your vehicle by fully applying
the parking brake before activating the
Manual Park Release. In addition, you should
be seated in the driver’s seat with your foot
firmly on the brake pedal when activating the
Manual Park Release. Activating the Manual
Park Release will allow your vehicle to roll
away if it is not secured by the parking brake,
or by proper connection to a tow vehicle.
Activating the Manual Park Release on an
unsecured vehicle could lead to serious injury
or death for those in or around the vehicle.

21_DPF_OM_EN_USC_t.book Page 348

IN CASE OF EMERGENCY349
To Reset The Manual Park Release:

1. Push the locking tab to the right, to unlock
the lever.

2. Rotate the Manual Park Release lever forward to its original position, until the
locking tab snaps into place to secure the
lever.
3. Pull gently on the tether strap to confirm that the lever is locked in its stowed
position.
4. Re-install the access cover.
FREEING A STUCK VEHICLE

If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Then shift
back and forth between DRIVE (D) and REVERSE
(R), while gently pressing the accelerator. Use the
least amount of accelerator pedal pressure that
will maintain the rocking motion, without
spinning the wheels or racing the engine.
NOTE:
For trucks equipped with an 8–speed trans
-
mission, shifts between DRIVE and REVERSE
can only be achieved at wheel speeds of
5 mph (8 km/h) or less. Whenever the trans -
mission remains in NEUTRAL (N) for more
than two seconds, you must press the brake
pedal to engage DRIVE or REVERSE.

Push the ESC OFF switch, to place the
Electronic Stability Control (ESC) system in
“Partial Off” mode, before rocking the vehicle

Ú
page 274. Once the vehicle has been freed,
push the ESC OFF switch again to restore ESC
On mode.

WARNING!

Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle and
tires. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than
30 seconds continuously without stopping
when you are stuck and do not let anyone near
a spinning wheel, no matter what the speed.

CAUTION!

Racing the engine or spinning the wheels
may lead to transmission overheating and
failure. Allow the engine to idle with the
transmission in NEUTRAL for at least one
minute after every five rocking-motion
cycles. This will minimize overheating and
reduce the risk of transmission failure during
prolonged efforts to free a stuck vehicle.

When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).
7

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350IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service. If the transmission and drivetrain are operable,
disabled vehicles may also be towed as described Ú page 215.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
fascia/bumpers or associated brackets. State
and local laws regarding vehicles under tow
must be observed. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable or the vehicle's
battery is discharged, Ú
page 348.
Towing Condition
Wheels OFF The
Ground 2WD Models
4WD Models
Flat Tow NONEIf transmission is operable:

• Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 15 miles (24 km) max distance (6–speed transmission)
• 30 miles (48 km) max distance (8–speed transmission) Detailed instructions Ú
page 215
• Auto Transmission in PARK
• Transfer Case in NEUTRAL
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen-
sion components. Damage to your vehicle
may result from improper towing.

21_DPF_OM_EN_USC_t.book Page 350

IN CASE OF EMERGENCY351
TWO-WHEEL DRIVE MODELS
FCA US LLC recommends towing your vehicle
with all four wheels OFF the ground using a
flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with the rear wheels on the ground)
under the following conditions:
The transmission must be in NEUTRAL
Ú page 348.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
15 miles (24 km) for 6–speed transmission,
or 30 miles (48 km) for 8–speed transmis -
sion.
If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) or farther than 15 miles (24 km) for
6–speed transmission, or 30 miles (48 km) for 8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels raised and the rear wheels on a towing dolly, or
(when using a suitable steering wheel stabilizer
to hold the front wheels in the straight position)
with rear wheels raised and the front wheels
ON
the ground.FOUR-WHEEL DRIVE MODELS

FCA US LLC recommends towing with all wheels
OFF the ground. Acceptable methods are to tow
the vehicle on a flatbed or with one end of vehicle
raised and the opposite end on a towing dolly.

If flatbed equipment is not available, and the
transfer case is operable, the vehicle may be
towed (in the forward direction, with ALL wheels
on the ground), IF the transfer case is in
NEUTRAL and the transmission is in PARK
Ú page 215.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe engine and/
or transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
CAUTION!
Front or rear wheel lifts must not be used
(if the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
7

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352IN CASE OF EMERGENCY
EMERGENCY TOW HOOKS — IF
E
QUIPPED
Your vehicle may be equipped with emergency
tow hooks.

Emergency Tow Hooks

NOTE:
For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk
of damage to the vehicle.
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network
that takes effect in the event of an impact
Ú page 310.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle Ú page 311.
WARNING!
Do not use a chain for freeing a stuck
vehicle. Chains may break, causing serious
injury or death.
Stand clear of vehicles when pulling with
tow hooks. Tow straps may become disen -
gaged, causing serious injury.
CAUTION!

Tow hooks are for emergency use only, to
rescue a vehicle stranded off-road. Do not use
tow hooks for tow truck hookup or highway
towing. You could damage your vehicle.

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