tow RAM CHASSIS CAB 2021 Repair Manual

210STARTING AND OPERATING
NOTE:
Disconnect trailer wiring connector from the
vehicle before launching a boat (or any other
device plugged into vehicle’s electrical
connect) into water.
Be sure to reconnect once clear from water
area.

Four-Pin Connector Seven-Pin Connector

Trailer Light Check
This feature will run the trailer lights through a
sequence to check the trailer light function. It is
available in the instrument cluster under the
Trailer Tow menu Ú page 94. When activated the feature will enable all of the
exterior lights sequentially for up to five minutes
allowing time to walk around and verify
functionality. The following exterior lights will
remain on for the entirety of the sequence:Park/Running Lamps
Side Marker Lamps (if equipped)
License Lamp
Signature Lamp (if equipped)
Low Beams
Fog Lamps (if equipped)
Daytime Running Lamps
During this time the following lights will
sequence, each activating for three seconds:

1. Brake and CHMSL (third brake light)

2. Left turn signal
3. Right turn signal
4. Reverse Lamps
5. High Beam
1 — Ground
2 — Park
3 — Left Stop/Turn
4 — Right Stop/Turn
1 — Backup Lamps
2 — Running Lamps
3 — Left Stop/Turn
4 — Ground
5 — Battery
6 — Right Stop/Turn
7 — Electric Brakes

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STARTING AND OPERATING211
This light check sequence will continue for a
total of five minutes.
The sequence will only activate if the following
conditions are met:
Vehicle is equipped with the Trailer Tow
Package
Vehicle is in PARK
Vehicle is not in motion
Ignition in ACC or RUN
Remote start is inactive
Brakes are not applied
Left turn signal is not applied
Right turn signal not applied
Hazard switch is not applied
The sequence will cancel if any of the following
conditions occur:
Brakes are applied
Vehicle is shifted from PARK
Vehicle is no longer stationary
Left turn signal activated from stalk
Right turn signal is activated from stalk
Hazard switch is activated
Any button on the key fob is pushed
Ignition button is pushed
High Beam stalk position is changed
Sequence is canceled in the instrument
cluster
TOWING TIPS
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing.
The transmission controls include a drive
strategy to avoid frequent shifting when towing.
However, if frequent shifting does occur while in
DRIVE, select TOW/HAUL mode or select a lower
gear range (using the Electronic Range Select
(ERS) shift control). NOTE:
Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while
operating the vehicle under heavy loading
conditions will improve performance and
extend transmission life by reducing excessive
shifting and heat build-up. This action will also
provide better engine braking.
Six-Speed Automatic Transmission Only
When towing a loaded trailer up steep grades
at low speeds (20 mph [32 km/h] or below),
holding your vehicle in FIRST gear (using the
ERS shift control) can help to avoid
transmission overheating.
If you regularly tow a trailer for more than
45 minutes of continuous operation, then
change the automatic transmission fluid and
filter(s) as specified for "police, taxi, fleet, or
frequent trailer towing." Ú
page 354.
NOTE:
Check the automatic transmission fluid level
before towing (Six-speed automatic only).
4

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212STARTING AND OPERATING
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear
range (using the Electronic Range Select (ERS)
shift control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Cruise Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Cruise Control in flat terrain and with
light loads to maximize fuel efficiency.
SNOWPLOW — IF EQUIPPED
Snowplow Prep Packages are available as a
factory installed option. These packages
include components necessary to equip your
vehicle with a snowplow. NOTE:
Before installation of a snowplow it is highly
recommended that the owner/installer obtain
and follow the recommendations contained
within the current Body Builders Guide. See an
authorized dealer, installer or snowplow manu
-
facturer for this information. There are unique
electrical systems that must be connected to
properly ensure operator safety and prevent
overloading vehicle systems.
BEFORE PLOWING
Check the hydraulic system for leaks and
proper fluid level.
Check the mounting bolts and nuts for proper
tightness.
Check the runners and cutting edge for
excessive wear. The cutting edge should be
¼ to ½ inches (6 cm to 1.2 cm) above ground
in snow plowing position.
Check that snowplow lighting is connected
and functioning properly.
SNOWPLOW PREP PACKAGE MODEL
A
VAILABILITY
For Information about snowplow applications
visit www.ramtrucks.com or refer to the current
Body Builders Guide.

1. The maximum number of occupants in the
truck should not exceed two.

2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
WARNING!
Attaching a snowplow to this vehicle could
adversely affect performance of the airbag
system in a collision. Do not expect that the
airbag will perform as described earlier in this
manual.
CAUTION!
The “Lamp Out” indicator could illuminate if
exterior lamps are not properly installed.

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214STARTING AND OPERATING
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
Towing ConditionWheels OFF The
Ground Two-Wheel Drive
Models Four-Wheel Drive Models
Flat Tow
NONENOT ALLOWED See InstructionsAutomatic transmission in PARK
Transfer case in NEUTRAL (N)
Tow in forward direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK

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STARTING AND OPERATING215
(Continued)
RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's
instructions.
5. Turn the ignition to the OFF position and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:
Both the manual shift and electronically shifted
transfer cases must be shifted into N (Neutral)
for recreational towing. Automatic transmis -
sions must be shifted into PARK for recreational
towing. Refer to the following for the proper
transfer case N (Neutral) shifting procedure for
your vehicle.
CAUTION!
Towing with the rear wheels on the ground
will cause severe transmission damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission,
causing damage to internal parts.
CAUTION!
DO NOT dolly tow any four-wheel drive
vehicle. Towing with only one set of wheels
on the ground (front or rear) will cause
severe transmission and/or transfer case
damage. Tow with all four wheels either ON
the ground, or OFF the ground (using a
vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
Before recreational towing, the transfer
case must be in NEUTRAL. To be certain the
transfer case is fully in NEUTRAL, perform
the procedure outlined under “Shifting Into
NEUTRAL”. Internal transmission damage
will result, if the transfer case is not in
NEUTRAL during towing.
The transmission must be placed in PARK
for recreational towing.

Towing this vehicle in violation of the above
requirements can cause severe transmis-
sion and/or transfer case damage. Damage
from improper towing is not covered under
the New Vehicle Limited Warranty.

4

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216STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.
Firmly apply the parking brake.

2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal.
4. Shift the transfer case into N (Neutral):
With manual shift transfer case, shift the
transfer case lever into N (Neutral).

With electronically shifted transfer
case, push and hold the transfer case
N (Neutral) button. Some models have a
small, recessed "N" button (at the center
of the transfer case switches) that must be
pressed using a ballpoint pen or similar
object. Other models have a rectangular
N (Neutral) switch, below the rotary
transfer case control knob. The N (Neutral)
indicator light will blink while the shift is in progress. The light will stop blinking (stay
on solid) when the shift to N (Neutral) is
complete. After the shift is completed and
the N (Neutral) light stays on, release the
N (Neutral) button.

5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle
movement.
8. Repeat steps 6 and 7 with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter-N-Go, push
and hold the ENGINE START/STOP button
until the engine shuts off.
10. Shift the transmission into PARK.
11. Place the ignition in the OFF mode, and remove the key fob.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
Do not disconnect the rear driveshaft
because fluid will leak from the transfer
case, causing damage to internal parts.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (NEUTRAL) position without first
fully engaging the parking brake. The transfer
case N (NEUTRAL) position disengages both
the front and rear driveshafts from the
powertrain, and will allow the vehicle to
roll, even if the automatic transmission is
in PARK (or manual transmission is in gear).
The parking brake should always be applied
when the driver is not in the vehicle.
CAUTION! (Continued)CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.

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STARTING AND OPERATING217
NOTE:
With electronically shifted transfer case:
Steps 2 through 3 are requirements that
must be met before pushing the N (Neutral)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
N (Neutral) button or are no longer met
during the shift, the N (Neutral) indicator light
will flash continuously until all requirements
are met or until the N (Neutral) button is
released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not
been met.
Shifting Out Of N (Neutral)
Use the following procedure to prepare your
vehicle for normal usage:

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine, and shift the transmission into NEUTRAL.

With manual shift transfer case, shift the
transfer case lever to the desired position.

With electronically shifted transfer case
with rotary selector switch, push and hold
the transfer case N (Neutral) button until
the N (Neutral) indicator light turns off.
After the N (Neutral) indicator light turns
off, release the N (Neutral) button. After
the N (Neutral) button has been released,
the transfer case will shift to the position
indicated by the selector switch.
With electronically shifted transfer case
with push-button selector switch, push
and hold the switch for the desired
transfer case position, until the N (Neutral) indicator light turns off and the
desired position indicator light turns on.
NOTE:
When shifting the transfer case out of
N (Neutral), turning the engine off is not
required, but may be helpful to avoid gear clash.
With 8-speed automatic transmission, the
engine must remain running, since turning the
engine off will shift the transmission to PARK
(and the transmission must be in NEUTRAL for
the transfer case to shift out of NEUTRAL).
5. Turn the engine off. Shift automatic transmission into PARK. On 8-speed
transmissions the shifter will automatically
select PARK when the engine is turned off.
6. Release the brake pedal.
7. Disconnect vehicle from the tow vehicle.
8. Start the engine.
9. Press and hold the brake pedal.
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal, and check that the vehicle
operates normally.
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234MULTIMEDIA
Rear ParkSense Volume This setting adjusts the volume of the Rear ParkSense system. The available settings are
“Low”, “Medium”, and “High”.
Rear ParkSense Braking Assist This setting will turn the Rear ParkSense Braking Assist on or off.
Blind Spot Alert This setting will change the type of alert provided when an object is detected in a vehicle’s
blind spot. The “Off” setting will turn off Blind Spot Alert. The “Lights” setting will activate the
Blind Spot Alert lights on the outside mirrors. The “Lights & Chime” setting will activate both
the lights on the outside mirrors and an audible chime.
Trailer Length For Blind Spot Alert This setting will auto detect the length of an attached trailer. The “Auto” setting will have the
system automatically set the trailer length. The “Max” setting will always set the length to the
maximum 39.5 ft (12 m).
Hill Start Assist This setting will turn the Hill Start Assist system on or off.
ParkView Backup Camera Delay This setting will add a timed delay to the rear backup camera when shifting out of reverse.
ParkView Backup Camera Active Guidelines This setting will turn the Backup Camera Active Guidelines on or off.
ParkView Backup Camera Fixed Guidelines This setting will turn the Backup Camera Fixed Guidelines on or off.
Tire Fill Assist This setting will turn Tire Fill Assist on or off.
Power Side Steps
This setting will raise and lower or stow the power side steps. The available options are “Automatic” to
raise and lower the power side steps and “Stow” to deactivate the power side steps.

Setting Name
Description

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238MULTIMEDIA
Power Side Steps
When the Power Side Steps button is pressed on the touchscreen, the system will display the setting related to the lowering of the power side steps.
Seats & Comfort/Auto-On Comfort
When Seats & Comfort/Auto-On Comfort button is pressed on the touchscreen, the system displays the options related to the vehicle’s comfort systems
when remote start has been activated or the vehicle has been started.
Setting Name Description
Power Side Steps
This setting will raise and lower or stow the power side steps. The available options are “Automatic” to
raise and lower the power side steps and “Stow” to deactivate the power side steps.

Setting Name
Description
Auto-On Driver Heated/Ventilated Seat & Heated
Steering Wheel With Vehicle Start
This setting will activate the vehicle’s comfort systems and heated seats (if equipped) or
heated steering wheel (if equipped) when the vehicle is remote started or ignition is started.
The “Off” setting will not activate the comfort systems. The “Remote Start” setting will only
activate the comfort systems when using Remote Start. The “All Start” setting will activate the
comfort systems whenever the vehicle is started.
Easy Exit Seats This setting will automatically move the driver seat rearward when the engine is shut off.
The available settings are “On” and “Off”.

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240MULTIMEDIA
AUX Switches — If Equipped
When the AUX Switches button is pressed on the touchscreen, the system displays the options related to the four vehicle AUX switches.Aero Mode
This setting will automatically adjust the vehicle ride height depending on the vehicle speed.
Tire Jack Mode This setting will disable the air suspension system to assist in changing a spare tire.
Transport Mode This setting will disable the air suspension system for flat towing.
Wheel Alignment Mode This setting must be activated before performing a wheel alignment. Refer to an authorized
dealer for further information.
Four Corner Air Suspension Modes There are three air suspension modes designed to protect the system in unique situations.
Tire Jack Mode is selected to assist in changing a spare tire. Transport Mode is selected to
assist when the vehicle is being flat bed towed. Wheel Alignment Mode is selected before
performing a wheel alignment. Refer to an authorized dealer for information.
Setting Name
Description
Setting NameDescription
AUX 1-4This setting will adjust the type and power source for the four vehicle AUX switches. There are
two types: “Latching” and “Momentary”. The power source for the AUX switches can either be
set to run off the “Battery” or from the “Ignition”. In addition to setting the type and power
source, you can set if the vehicle will recall the previous state at which the AUX switches were
set. The Recalled Last State setting can be set to “On” or “Off”. Last state conditions are met
only if the type is set to Latching and the power source is set to Ignition.

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