door lock RAM CHASSIS CAB 2021 Owners Manual

2
INTRODUCTION
Symbols Key ..........................................................10
VAN CONVERSIONS/CAMPERS ..........................10
VEHICLE MODIFICATIONS/ALTERATIONS .........10
Symbol Glossary ...................................................11
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................15
Key Fob......................................................... 15
SENTRY KEY ..........................................................17
IGNITION SWITCH .................................................18
Keyless Push Button Ignition ...................... 18
REMOTE START — IF EQUIPPED (GASOLINE) ..20
How To Use Remote Start ........................... 20
To Exit Remote Start Mode ......................... 21
Remote Start Front Defrost
Activation — If Equipped .............................. 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 Remote Start Abort Message ...................... 22
REMOTE START — IF EQUIPPED (DIESEL) .........22
How To Use Remote Start ........................... 23
VEHICLE SECURITY SYSTEM — IF EQUIPPED ...23
To Arm The System ...................................... 23
To Disarm The System................................. 24
Rearming Of The System............................. 24
Security System Manual Override .............. 24 DOORS .................................................................. 24
Manual Door Locks...................................... 24
Power Door Locks — If Equipped ............... 25
Keyless Enter-N-Go — Passive Entry
(If Equipped) ................................................ 26 Automatic Unlock Doors On
Exit — If Equipped ........................................ 28 Automatic Door Locks — If Equipped ......... 28
Child-Protection Door Lock — If Equipped.. 28
STEERING WHEEL ............................................... 29
Tilt Steering Column .................................... 29
Heated Steering Wheel — If Equipped ....... 29
UCONNECT VOICE RECOGNITION ....................... 30
Introducing Voice Recognition .................... 30
Basic Voice Commands............................... 31
Get Started ................................................... 31
Additional Information ................................. 31
DRIVER MEMORY SETTINGS — IF EQUIPPED ... 32
Programming The Memory Feature............ 32
Linking And Unlinking The Remote
Keyless Entry Key Fob To Memory ............. 32 Memory Position Recall............................... 33
SEATS .................................................................... 33
Manual Front Seat Adjustment................... 34
Power Driver Seat Adjustment —
If Equipped ................................................... 35 Heated Seats — If Equipped ....................... 36
Ventilated Seats — If Equipped................... 37
Head Restraints ........................................... 38 DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................40
MIRRORS ..............................................................41
Inside Rearview Mirror ................................ 41
Illuminated Vanity Mirror — If Equipped ..... 43
Outside Mirrors ........................................... 44
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 44 Power Mirrors — If Equipped ...................... 44
Power Convex Mirror Switch —
If Equipped ................................................... 45 Trailer Towing Mirrors.................................. 46
Heated Mirrors — If Equipped ..................... 46

Tilt Side Mirrors In Reverse — If Equipped ... 46

Outside Mirrors Folding Feature ................. 46
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) — IF EQUIPPED ...........................47
Before You Begin Programming
HomeLink® .................................................. 47 Erasing All The HomeLink® Channels ....... 47
Identifying Whether You Have A Rolling
Code Or Non-Rolling Code Device .............. 47 Programming HomeLink® To A Garage
Door Opener................................................. 48 Programming HomeLink® To A
Miscellaneous Device ................................. 49 Reprogramming A Single HomeLink®
Button ........................................................... 49 Canadian/Gate Operator Programming..... 50

21_DPF_OM_EN_USC_t.book Page 2

15
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB

Your vehicle is equipped with a key fob which
supports Remote Keyless Entry (RKE) (if
equipped) and Keyless Enter-N-Go (if equipped).

If the vehicle is equipped with remote power
door locks, the key fob allows you to lock or
unlock all doors, as well as activate the Panic
Alarm, from distances up to approximately 66 ft
(20 m). The key fob does not need to be pointed
at the vehicle to activate the system.
NOTE:
The key fob’s wireless signal may be blocked
if the key fob is located next to a mobile
phone, laptop, or other electronic device.
This may result in poor performance.
The key fob should not be placed next to the
wireless charging pad (if equipped).
In the ON/RUN position, all key fob buttons
will work until the vehicle reaches 2 mph
(4 km/h).
Key Fob
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or fully depleted battery. A low key fob battery
can be verified by referring to the instrument
cluster, which will display directions to follow.
To Lock/Unlock The Doors
If the vehicle is equipped with remote power
door locks, push and release the unlock button
on the key fob once to unlock the driver’s door.
Push the unlock button twice within five
seconds to unlock all doors. If the vehicle is
equipped with remote power door locks, push
and release the lock button on the key fob to
lock all doors.
1 — Unlock
2 — Lock
3 — Remote Start
4 — PANIC
5 — Emergency Key
2

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16GETTING TO KNOW YOUR VEHICLE
When the doors are unlocked, the turn signals
will flash and the illuminated entry system will
be activated. When the doors are locked, the
turn signals will flash and the horn will chirp.

All doors can be programmed to unlock on the
first push of the unlock button. The horn chirp
when the lock button is pushed can be
programmed on/off within Uconnect Settings

Ú
page 228.

Replacing The Battery In The Key Fob
The replacement battery model is one CR2450
battery.
NOTE:
Customers are recommended to use a
battery obtained from Mopar. Aftermarket
coin battery dimensions may not meet the
original OEM coin battery dimensions.

Perchlorate Material — special handling
may apply. See
www.dtsc.ca.gov/hazard -
ouswaste/perchlorate
for further information.

Do not touch the battery terminals that are
on the back housing or the printed circuit
board.
1. Remove the emergency key (1) by pushing
and holding the release button (2) located
on the side of the key fob while pulling the
emergency key out with your other hand.

Emergency Key Removal

2. Hold the key fob with the button side facing down, and locate the small rectangular gap
on the left side between the housing and
the back cover of the key fob. Use a small
screw driver (or similar tool) to pry open the
left side of the fob cover while applying
pressure until the cover snaps open. 3. Next, locate the gap on the right side of the
key fob, which is positioned further to the
edge than the left side gap. Pry open the
right side, and remove the back cover.
4. Remove the battery by using your thumb to slide the battery downward and back
toward the key ring.

Key Fob Battery Location

NOTE:
When replacing the battery, ensure the (+) sign
on the battery is facing upward. Avoid touching
the new battery with your fingers. Skin oils may
cause battery deterioration. If you touch a
battery, clean it with rubbing alcohol.
1 — Emergency Key
2 — Emergency Key Release Button

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GETTING TO KNOW YOUR VEHICLE17
5. Replace the battery by using your thumb to
push down and slide the battery under the
small lip on the top edge of the opening.

Key Fob Battery Replacement

6. To assemble the key fob case, line up the top edge of the back cover with the top of
the fob, and press the edges into the
interlocking hinges until all edges snap
together with no large visual gaps.
7. Reinsert the emergency key until it locks into place.
NOTE:
The key fob battery should only be replaced by
qualified technicians. If the battery requires
replacement, see an authorized dealer.Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be re-purposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle electronics. A blank key fob is one that has
never been programmed.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer Ú
page 449.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver
to prevent unauthorized vehicle operation.
Therefore, only key fobs that are programmed
to the vehicle can be used to start and operate
the vehicle. The system cannot reprogram a key
fob obtained from another vehicle.
After placing the ignition switch in the ON/RUN
position, the vehicle security light will turn on for
three seconds for a bulb check. If the light
remains on after the bulb check, it indicates
that there is a problem with the electronics.
In addition, if the light begins to flash after the
WARNING!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF mode.
2

21_DPF_OM_EN_USC_t.book Page 17

GETTING TO KNOW YOUR VEHICLE19
(Continued)
ACC
Engine is not started.
Some electrical devices are available
(e.g. power windows etc.).
RUN
Driving position.
All the electrical devices are available
(e.g. climate controls, heated seats, etc.).
START
The engine will start.
In case the ignition switch does not change with
the push of a button, the key fob may have a low
or depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.
Back Up Starting Method

NOTE:The key fob may not be detected by the
vehicle Keyless Enter-N-Go system if it is
located next to a mobile phone, laptop or
other electronic device; these devices may
block the key fob’s wireless signal and
prevent the Keyless Enter-N-Go system from
starting the vehicle.
For more information on the engine starting
procedure, see Ú page 118.
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped with
Keyless Enter-N-Go in the ON/RUN mode.
A child could operate power windows, other
controls, or move the vehicle.

Do not leave children or animals inside
parked vehicles in hot weather. Interior heat
build-up may cause serious injury or death.

CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)
2

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20GETTING TO KNOW YOUR VEHICLE
(Continued)
REMOTE START — IF EQUIPPED
(GASOLINE)
This system uses the key fob to start
the engine conveniently from outside
the vehicle while still maintaining
security. The system has a range of
approximately 300 ft (91 m).
Remote start is used to defrost windows in cold
weather, and to reach a comfortable climate in
all ambient conditions before the driver enters
the vehicle.
NOTE:
Obstructions between the vehicle and the key
fob may reduce this range Ú page 449.
HOW TO USE REMOTE START

Push and release the Remote Start button on the
key fob twice within five seconds. The parking
lights will flash, vehicle doors will lock, and the
horn will chirp twice (if programmed). Once the
vehicle has started, the engine will run for
15 minutes.

Pushing the remote start button a third time
shuts the engine off.
To drive the vehicle, push the unlock button,
insert the key into the ignition, and turn to the
ON/RUN position. NOTE:
With Remote Start, the engine will only run
for 15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window operation is
disabled when the vehicle is in the Remote
Start mode.
The ignition must be placed in the ON/RUN
position before the Remote Start sequence
can be repeated for a third cycle.
If your power door locks were unlocked,
Remote Start will automatically lock the
doors.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera
-
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
WARNING! (Continued)

21_DPF_OM_EN_USC_t.book Page 20

GETTING TO KNOW YOUR VEHICLE23
HOW TO USE REMOTE START

Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and
the horn will chirp twice (if programmed). Then,
the engine will start, and the vehicle will remain
in the Remote Start mode for a 15 minute cycle.

Pushing the remote start button a third time
shuts the engine off.
To drive the vehicle, push the unlock button,
insert the key into the ignition, and turn to the
ON/RUN position.
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off
Brake switch inactive (brake pedal not
pressed)
Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement

Water In Fuel Indicator Light is not illuminated

Wait To Start Light is not illuminated
Malfunction Indicator Light (MIL) is not illumi -
nated
For additional functions of the Remote Start
system, see Ú page 21
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the
vehicle doors and ignition for unauthorized
operation. When the Vehicle Security system is
activated, interior switches for door locks are
disabled. If something triggers the alarm, the
Vehicle Security system will provide the
following audible and visible signals:
The horn will pulse
The turn signals will flash
The vehicle security light in the instrument
cluster will flash
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed
in the OFF position.

For vehicles equipped with Keyless Entry,
make sure the vehicle’s keyless ignition
system is OFF.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
door locks or other controls could cause
serious injury or death.
2

21_DPF_OM_EN_USC_t.book Page 23

24GETTING TO KNOW YOUR VEHICLE
2. Perform one of the following methods to
lock the vehicle:
Push the lock button on the interior
power door lock switch with the driver
and/or passenger door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone Ú page 26.
Push the lock button on the key fob.
3. If any doors are open, close them.
The Vehicle Security system will set when you
use the power door locks, or use the key fob to
lock the doors. After all the doors are locked
and closed, the vehicle security light, in the
instrument panel cluster, will flash rapidly for
about 16 seconds to indicate that the alarm is
being set. After the alarm is set, the vehicle
security light will flash at a slower rate to
indicate that the system is armed.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed
using any of the following methods:

1. Push the unlock button on the key fob.

2. Grab the Passive Entry Door Handle with a valid key fob within 5 ft (1.5 m) of the
Passive Entry door handle (if equipped)
Úpage 26.
3. Cycle the ignition out of the OFF position.
The Vehicle Security system is designed to
protect your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the Vehicle Security
system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the Vehicle Security system.
If the Vehicle Security system is armed and the
battery becomes disconnected, the Vehicle
Security system will remain armed when the
battery is reconnected; the exterior lights will
flash, and the horn will sound. If this occurs,
disarm the Vehicle Security system.
REARMING OF THE SYSTEM

If something triggers the alarm, and no action is
taken to disarm it, the Vehicle Security system
will turn the horn off after 29 seconds,
five seconds between cycles, and up to eight
cycles if the trigger remains active. The Vehicle
Security system will then rearm itself.

SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you
lock the doors using the manual door lock.
DOORS
MANUAL DOOR LOCKS
The power door locks can be manually locked
from inside the vehicle by using the door lock
knob. To lock each door, push the door lock
knob on each door trim panel downward.
To unlock the front doors, pull the inside door
handle to the first detent. To unlock the rear
doors, pull the door lock knob on the door trim
panel upward. If the lock knob is down when the
door is closed, the door will lock. Therefore,
make sure the key fob is not inside the vehicle
before closing the door.

21_DPF_OM_EN_USC_t.book Page 24

GETTING TO KNOW YOUR VEHICLE25
(Continued)

Door Lock Knob

POWER DOOR LOCKS — IF EQUIPPED
The power door lock switches are located on
each front door panel. Push the switch to lock or
unlock the doors.
Power Door Lock Switches

The driver’s door will unlock automatically if the
keys are found inside the vehicle when the door
lock button on the front door panel is used to
lock the door. This will occur for two attempts.
Upon the third attempt, the doors will lock even
if the key is inside.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of an collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK, apply
the parking brake, turn the vehicle OFF,
remove the key fobs from vehicle, and lock
all doors. and lock your vehicle.

Never leave children alone in a vehicle,
or with access to an unlocked vehicle.
Leaving children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.

Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
WARNING! (Continued)
2

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26GETTING TO KNOW YOUR VEHICLE
NOTE:
If the key fob is located next to a mobile phone,
laptop, or other electronic device, the wireless
signal may get blocked, and the driver’s door
may not unlock automatically.
If the door lock switch is pushed while the
ignition is in ACC or ON/RUN and the driver's
door is open, the doors will not lock.
KEYLESS ENTER-N-GO — PASSIVE
E
NTRY (IF EQUIPPED)

The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry system and a
feature of Keyless Enter-N-Go. This feature allows
you to lock and unlock the vehicle’s door(s)
without having to push the key fob lock or unlock
buttons.

NOTE:
Passive Entry may be programmed on/off
within Uconnect Settings Ú page 228.
If wearing gloves or if it has been raining/
snowing on the Passive Entry door handle,
the unlock sensitivity can be affected,
resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The Vehicle Security system can be armed/
disarmed by pushing the Passive Entry key
fob lock/unlock buttons (if equipped).

The key fob may not be able to be detected by
the vehicle Passive Entry system if it is located
next to a mobile phone, laptop or other elec -
tronic device; these devices may block the key
fob's wireless signal and prevent the Passive
Entry door handle from locking/unlocking the
vehicle.

To Unlock From The Driver or Passenger Side:
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle, grab the handle to
unlock the vehicle. Grabbing the driver’s door
handle will unlock the driver door automatically.
Grabbing the passenger door handle will unlock
all doors automatically. The interior door panel
lock knob will raise when the door is unlocked.
Grab The Door Handle To Unlock

NOTE:
If “Unlock All Doors 1st Press” is
programmed all doors will unlock when you
grab hold of the front driver’s door handle.
You can select between “Unlock Driver Door
1st Press” and “Unlock All Doors 1st Press”
within Uconnect Settings Ú page 228.
All doors will unlock when the front
passenger door handle is grabbed regardless
of the driver’s door unlock preference
setting.

21_DPF_OM_EN_USC_t.book Page 26