steering RAM CHASSIS CAB 2021 Owners Manual

2
INTRODUCTION
Symbols Key ..........................................................10
VAN CONVERSIONS/CAMPERS ..........................10
VEHICLE MODIFICATIONS/ALTERATIONS .........10
Symbol Glossary ...................................................11
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................15
Key Fob......................................................... 15
SENTRY KEY ..........................................................17
IGNITION SWITCH .................................................18
Keyless Push Button Ignition ...................... 18
REMOTE START — IF EQUIPPED (GASOLINE) ..20
How To Use Remote Start ........................... 20
To Exit Remote Start Mode ......................... 21
Remote Start Front Defrost
Activation — If Equipped .............................. 21 Remote Start Comfort Systems —
If Equipped ................................................... 21 Remote Start Abort Message ...................... 22
REMOTE START — IF EQUIPPED (DIESEL) .........22
How To Use Remote Start ........................... 23
VEHICLE SECURITY SYSTEM — IF EQUIPPED ...23
To Arm The System ...................................... 23
To Disarm The System................................. 24
Rearming Of The System............................. 24
Security System Manual Override .............. 24 DOORS .................................................................. 24
Manual Door Locks...................................... 24
Power Door Locks — If Equipped ............... 25
Keyless Enter-N-Go — Passive Entry
(If Equipped) ................................................ 26 Automatic Unlock Doors On
Exit — If Equipped ........................................ 28 Automatic Door Locks — If Equipped ......... 28
Child-Protection Door Lock — If Equipped.. 28
STEERING WHEEL ............................................... 29
Tilt Steering Column .................................... 29
Heated Steering Wheel — If Equipped ....... 29
UCONNECT VOICE RECOGNITION ....................... 30
Introducing Voice Recognition .................... 30
Basic Voice Commands............................... 31
Get Started ................................................... 31
Additional Information ................................. 31
DRIVER MEMORY SETTINGS — IF EQUIPPED ... 32
Programming The Memory Feature............ 32
Linking And Unlinking The Remote
Keyless Entry Key Fob To Memory ............. 32 Memory Position Recall............................... 33
SEATS .................................................................... 33
Manual Front Seat Adjustment................... 34
Power Driver Seat Adjustment —
If Equipped ................................................... 35 Heated Seats — If Equipped ....................... 36
Ventilated Seats — If Equipped................... 37
Head Restraints ........................................... 38 DRIVER ADJUSTABLE PEDALS —
IF EQUIPPED .........................................................40
MIRRORS ..............................................................41
Inside Rearview Mirror ................................ 41
Illuminated Vanity Mirror — If Equipped ..... 43
Outside Mirrors ........................................... 44
Driver's Outside Automatic Dimming
Mirror — If Equipped .................................... 44 Power Mirrors — If Equipped ...................... 44
Power Convex Mirror Switch —
If Equipped ................................................... 45 Trailer Towing Mirrors.................................. 46
Heated Mirrors — If Equipped ..................... 46

Tilt Side Mirrors In Reverse — If Equipped ... 46

Outside Mirrors Folding Feature ................. 46
UNIVERSAL GARAGE DOOR OPENER
(HOMELINK®) — IF EQUIPPED ...........................47
Before You Begin Programming
HomeLink® .................................................. 47 Erasing All The HomeLink® Channels ....... 47
Identifying Whether You Have A Rolling
Code Or Non-Rolling Code Device .............. 47 Programming HomeLink® To A Garage
Door Opener................................................. 48 Programming HomeLink® To A
Miscellaneous Device ................................. 49 Reprogramming A Single HomeLink®
Button ........................................................... 49 Canadian/Gate Operator Programming..... 50

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4
ONBOARD DIAGNOSTIC SYSTEM — OBD II ... 116 Onboard Diagnostic System
(OBD II) Cybersecurity ................................116
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................ 117
STARTING AND OPERATING
STARTING THE ENGINE — GASOLINE
ENGINE ............................................................... 118
Automatic Transmission ............................118
Tip Start Feature .......................................118
Keyless Enter-N-Go — Ignition ...................118Normal Starting Using ENGINE
START/STOP Button .................................119 AutoPark — Rotary Shifter and Eight
Speed Transmission Only ..........................120 Cold Weather Operation
(Below –22°F Or −30°C) .........................122 After Starting ..............................................122
STARTING THE ENGINE — DIESEL ENGINE..... 122
Automatic Transmission ............................123
Keyless Enter-N-Go — Ignition ...................123Extreme Cold Weather...............................125
Normal Starting Procedure — Engine Manifold
Air Temperature Above 66°F (19°C) .......125 Starting Procedure — Engine Manifold
Air Temperature 0°F To 66°F
(–18°C to 19°C)........................................126 Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C) .............. 127 Starting Fluids ............................................ 128
NORMAL OPERATION — DIESEL ENGINE ........128
Cold Weather Precautions ........................ 129
Engine Idling ............................................. 131
Noise........................................................... 132
Stopping The Engine ................................. 133
Idle Shutdown ............................................ 133Programmable Maximum Vehicle
Speed ......................................................... 134 Operating Precautions............................... 134Cooling System Tips .................................. 134Diesel Particulate Filter (DPF) Manual
Regeneration - If Equipped ....................... 135
ENGINE BLOCK HEATER — IF EQUIPPED ........135
ENGINE BREAK-IN RECOMMENDATIONS —
GASOLINE ENGINE ............................................136
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE...................................................137
PARKING BRAKE ............................................... 137
DIESEL EXHAUST BRAKE
(ENGINE BRAKING) ...........................................138
AUTOMATIC TRANSMISSION ............................ 140 Ignition Park Interlock ............................... 141Brake/Transmission Shift Interlock (BTSI)
System ....................................................... 141 Eight-Speed Automatic Transmission — If
Equipped .................................................... 141 Six-Speed Automatic
Transmission — If Equipped ..................... 146 AUXILIARY SWITCHES — IF EQUIPPED ........... 152
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 153
Electronically Shifted Transfer Case (Eight
Speed Transmission) — If Equipped ........ 153 Electronically Shifted Transfer Case
(Six Speed Transmission) — If Equipped .. 156 Manually Shifted Transfer Case —
If Equipped ................................................. 160
LIMITED-SLIP DIFFERENTIAL .......................... 162
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED .......................................................... 163
POWER STEERING............................................. 163
Hydraulic Power Steering .......................... 163
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ...................................................... 164
Cruise Control — If Equipped ................... 164
Adaptive Cruise Control (ACC) —
If Equipped ................................................ 166
PARKSENSE FRONT/REAR PARK
ASSIST — IF EQUIPPED ..................................... 177
ParkSense Sensors ................................... 178
ParkSense Warning Display...................... 178
ParkSense Display..................................... 178
Enabling And Disabling ParkSense .......... 181Service The ParkSense Park Assist
System........................................................ 182 Cleaning The ParkSense System.............. 182
ParkSense System Usage Precautions .... 182

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5
LANESENSE — IF EQUIPPED ........................... 183 LaneSense Operation ................................183Turning LaneSense On Or Off ...................184LaneSense Warning Message ..................184
Changing LaneSense Status .....................186
PARKVIEW REAR BACK UP CAMERA ............ 186
AUX Camera — If Equipped .......................188
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ........................................................... 189
AUX Camera — If Equipped .......................194
ENGINE RUNAWAY ............................................ 195
REFUELING THE VEHICLE — GASOLINE
ENGINE ................................................................ 195
Loose Fuel Filler Cap Message ................196
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 196
Diesel Exhaust Fluid ..................................196
VEHICLE LOADING ............................................ 199
Gross Vehicle Weight Rating (GVWR) ......199Payload .......................................................199Gross Axle Weight Rating (GAWR) ............200
Tire Size ......................................................200
Rim Size......................................................200
Inflation Pressure ......................................200
Curb Weight................................................200
Loading .......................................................200 TRAILER TOWING ............................................... 200
Common Towing Definitions ..................... 201Trailer Hitch Type and Maximum Trailer
Weight ........................................................ 204 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ......................................... 205 Trailer And Tongue Weight ....................... 205
Towing Requirements ............................... 205Towing Tips ................................................ 211
SNOWPLOW — IF EQUIPPED ............................ 212
Before Plowing ........................................... 212
Snowplow Prep Package Model
Availability .................................................. 212 Over The Road Operation With Snowplow
Attached ..................................................... 213 Operating Tips ............................................ 213General Maintenance................................ 213
RECREATIONAL TOWING (BEHIND
MOTORHOME) ...................................................214
Towing This Vehicle Behind Another
Vehicle ........................................................ 214 Recreational Towing — Two-Wheel Drive
Models ........................................................ 215 Recreational Towing — Four-Wheel Drive
Models ........................................................ 215
DRIVING TIPS ...................................................... 218
Driving On Slippery Surfaces ................... 218
Driving Through Water .............................. 218
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 220
CYBERSECURITY ............................................... 220
UCONNECT 3.0 ................................................... 221 Introduction................................................ 221
Radio Mode ................................................ 222
Media Mode ............................................... 224
Phone Mode............................................... 225
UCONNECT SETTINGS ....................................... 228
Customer Programmable Features .......... 228
UCONNECT INTRODUCTION.............................. 244
System Overview ...................................... 244
Safety And General Information ............... 246
UCONNECT MODES ........................................... 247
Steering Wheel Audio Controls ................. 247
Radio Mode ............................................... 247
Media Mode .............................................. 255Phone Mode .............................................. 258
RADIO OPERATION AND MOBILE PHONES.... 269
Regulatory And Safety Information .......... 269
OFF-ROAD PAGES — IF EQUIPPED .................. 270
Off-Road Pages Status Bar ....................... 270Vehicle Dynamics ...................................... 271
Accessory Gauge ....................................... 271
Pitch & Roll................................................. 272Forward Facing Camera ............................ 272

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9
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and
maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the
two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited
for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to
overcome the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type,
failure to operate this vehicle correctly may result in loss of control or a collision Úpage 218.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance
of your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC
offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
ensure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement
of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons.
For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.
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11
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important
to follow all warnings when operating your vehicle. See below for the
definition of each symbol Úpage 107.
Red Warning Lights
Seat Belt Reminder Warning Light
Úpage 107
Air Bag Warning Light Úpage 107
Brake Warning Light Úpage 107
Hood Open Warning Light Úpage 108
Vehicle Security Warning Light — If Equipped Úpage 108
Engine Coolant Temperature Warning Light Úpage 108
Battery Charge Warning Light
Úpage 108
Oil Pressure Warning Light Úpage 108
Oil Temperature Warning Light Úpage 109
Electronic Throttle Control (ETC) Warning Light Úpage 109

Electric Power Steering (EPS) Fault Warning Light
Úpage 109
Trailer Brake Disconnected Warning Light Úpage 109
Transmission Temperature Warning Light — If Equipped
Ú page 109
Door Open Warning Light Úpage 110
Red Warning Lights
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GETTING TO KNOW YOUR VEHICLE21
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Hazard switch off

Brake switch inactive (brake pedal not pushed)

Battery at an acceptable charge level
PANIC button not pushed
Fuel meets minimum requirement
System not disabled from previous remote
start event
Vehicle Security system not active
Malfunction Indicator Light is not illuminated
TO EXIT REMOTE START MODE

To drive the vehicle after starting the Remote
Start system, push and release the START/STOP
ignition button while pressing the brake pedal
prior to the end of the 15 minute cycle.

The Remote Start system will turn the engine off
with another push and release of the Remote
Start button on the key fob, or if the engine is
allowed to run for the entire 15 minute cycle.
Once the ignition is placed in the ON/RUN
position, the climate controls will resume the
previously set operations (temperature, blower
control, etc.).
NOTE:
For vehicles equipped with the Keyless
Enter-N-Go — Passive Entry feature, the
message “Remote Start Active — Push Start
Button” will display in the instrument cluster
display until you push the START/STOP igni -
tion button.
To avoid unintentional shutdowns, the
system will disable for two seconds after
receiving a valid Remote Start request.
REMOTE START FRONT DEFROST
A
CTIVATION — IF EQUIPPED

When remote start is active, and the outside
ambient temperature is 40°F (4.5°C) or below, the
system will automatically activate front defrost for
15 minutes or less. The time is dependent on the
ambient temperature. Once the timer expires, the
system will automatically adjust the settings
depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next
section for detailed operation.

REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When remote start is activated, the front and
rear defrost will automatically turn on in cold
weather. The heated steering wheel and driver
heated seat feature will turn on if programmed
in the comfort menu screen within Uconnect
Settings Ú page 228. In warm weather, the
driver vented seat feature will automatically
turn on when the remote start is activated and
is programmed in the comfort menu screen.
The vehicle will adjust the climate control
settings depending on the outside ambient
temperature.
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GETTING TO KNOW YOUR VEHICLE29
STEERING WHEEL
TILT STEERING COLUMN
This feature allows you to tilt the steering
column upward or downward. The tilt lever is
located on the steering column, below the
multifunction lever.
Pull the lever toward the steering wheel to
unlock the steering column. With one hand
firmly on the steering wheel, move the steering
column up or down, as desired. Release the
lever to lock the steering column firmly in place.

Tilt Steering Lever

HEATED STEERING WHEEL — IF EQUIPPED

The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on until
the operator turns it off. The heated steering
wheel may not turn on when it is already warm.
The heated steering wheel control button is
located on the center instrument panel below
the touchscreen, as well as within the climate or
controls screen of the touchscreen.
Press the heated steering wheel button
once to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off. NOTE:
The engine must be running for the heated
steering wheel to operate.
For information on use with the Remote Start
system, see Ú
page 21.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
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40GETTING TO KNOW YOUR VEHICLE

Release/Adjustment Buttons

NOTE:
The rear center head restraint (Crew Cab)
has only one adjustment position that is used
to aid in the routing of a tether Ú page 292.
Do not reposition the head restraint
180 degrees to the incorrect position in an
attempt to gain additional clearance to the
back of the head.
Rear Head Restraint Removal

To remove the head restraint, push the
adjustment button and the release button
while pulling upward on the whole assembly.
To reinstall the head restraint, put the head
restraint posts into the holes and adjust it to
the appropriate height.

NOTE:
To remove outboard restraints, the rear seat
bottom must be folded up.
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED

The adjustable pedals system is designed to
allow a greater range of driver comfort for
steering wheel tilt and seat position. This feature
allows the brake and accelerator pedals to move
toward or away from the driver to provide
improved position with the steering wheel.

The adjustable pedal switch is located to the left
side of the steering column.

Adjustable Pedals Switch

The pedals can be adjusted with the ignition in
the OFF position.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect
the occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

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GETTING TO KNOW YOUR VEHICLE43
Digital Rearview Mirror — If Equipped
The Digital Rearview Mirror provides a high
definition, wide and unobstructed view of the
road behind while driving.
To activate the Digital Rearview Mirror, push the
control on the bottom of the mirror forward.

Digital Rearview Mirror
Push the menu button next to the on/off control
to access the following mirror options:
Brightness
Tilt
Use the left and right buttons to scroll through
menu options.
When not in use, pull the on/off control back
toward the steering wheel to return the mirror to
the regular Automatic Dimming Mirror.
NOTE:

The Digital Rearview Mirror is not as effective
during night time driving in low light applications.

ILLUMINATED VANITY MIRROR — IF
E
QUIPPED
Illuminated vanity mirrors are located on each
sun visor. To use the mirror, rotate the sun visor
down and swing the mirror cover upward. The lights will turn on automatically. Closing the
mirror cover turns off the light.

Lift Cover For Illuminated Mirror

“Slide-On-Rod” Features Of Sun Visor — If
Equipped
The sun visor “Slide-On-Rod” feature allows for
additional flexibility in positioning the sun visor
to block out the sun.

1. Fold down the sun visor.

2. Unclip the visor from the corner clip.
3. Pivot the sun visor toward the side window.
1 — On/Off Control
2 — Menu Button
3 — Left Scroll Button
4 — Right Scroll Button
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GETTING TO KNOW YOUR VEHICLE51

Headlight Switch

To turn on the headlights, rotate the headlight
switch clockwise. When the headlight switch is
on, the parking lights, taillights, license plate
light and instrument panel lights are also turned
on. To turn off the headlights, rotate the
headlight switch back to the O (off) position.
MULTIFUNCTION LEVER
The multifunction lever is located on the left
side of the steering column.

Multifunction Lever

DAYTIME RUNNING LIGHTS (DRLS)
The Daytime Running Lights (DRLs) come on
whenever the engine is running, and the low
beams are not on. The lights will remain on until
the ignition is placed in the OFF or ACC position,
or the parking brake is engaged. NOTE:
For vehicles sold in Canada, the Daytime
Running Lights will automatically deactivate
when the front fog lights are turned on.
If allowed by law in the country in which the
vehicle was purchased, the Daytime Running
Lights can be turned on and off using the
Uconnect system Ú
page 228.
On some vehicles, the Daytime Running
Lights may deactivate, or reduce intensity, on
one side of the vehicle (when a turn signal is
activated on that side), or on both sides of
the vehicle (when the hazard warning lights
are activated).
HIGH/LOW BEAM SWITCH
Push the multifunction lever toward the
instrument panel to switch the headlights to
high beam. Pulling the multifunction lever back
toward the steering wheel will turn the low
beams back on.
1 — Rotate Headlight Control
2 — Ambient Light Dimmer Control
3 — Instrument Panel Dimmer Control
4 — Push Fog Light Switch
5 — Push Cargo Light Switch
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