sat nav RAM CHASSIS CAB 2022 Owners Manual

GETTING TO KNOW YOUR VEHICLE29
Notice the visual cues that inform you of your voice
recognition system’s status. Cues appear on the
touchscreen.
NOTE:On Uconnect 5 systems, the factory default Wake
Up word is set to “Hey Uconnect” and can be repro -
grammed through the Uconnect Settings.
GET STARTED
All you need to control your Uconnect system with
your voice are the buttons on your steering wheel.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind and passenger
conversations are examples of noise that may
impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first push
the VR button, wait until after the beep, then say
your Voice Command. You can also say the
vehicle “Wake Up” word and state your
command. Some examples of “Wake up” words
include “Hey Uconnect” or “Hey Ram”.
A passenger can press the VR button shortcut
on the radio status bar to also issue a
command.
You can interrupt the help message or system
prompts by pushing the VR button and saying a
Voice Command from the current category.
Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2021 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar
Owner Connect is a trademark of FCA US LLC.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc. Ú
page 412.
For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a week)
or visit DriveUconnect.com (US) or
DriveUconnect.ca (Canada).
DRIVER MEMORY SETTINGS — IF EQUIPPED
This feature allows the driver to save up to two
different memory profiles for easy recall through a
memory switch. Each memory profile saves
desired position settings for the following features:
Driver seat position
Easy Entry/Exit seat operation (if equipped)
Side mirrors
Adjustable pedals (if equipped)
A set of desired radio station presets
NOTE:
If equipped with power convex mirrors, these
mirror positions will not set as part of a memory
profile.
Your vehicle is equipped with two key fobs, each
can be linked to either memory position 1 or 2.
1 — For The Uconnect 3 With 5-inch Display: Push
The Voice Recognition Button To Start A Phone
Call, Begin Radio, Media, And Climate Functions,
Or Send Or Receive A Text
1 — For The Uconnect 5/5 NAV System Vehicles
Equipped With Navigation: Push The Voice
Recognition Button To Begin Radio, Media,
Navigation, Climate, Start Or Answer A Phone Call,
And Send Or Receive A Text
1 — For The Uconnect 5/5 NAV System Vehicles
Not Equipped With Navigation: Push The Phone
Button To Answer An Incoming Phone Call
2 — Push To Answer A Phone Call
2

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224MULTIMEDIA
Screen Activated Features
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
Setting Favorite Contact phone numbers so they
are easily accessible on the Main Phone screen.
Viewing and Calling contacts from Recent Call
logs.
Reviewing your recent Incoming SMS
Messages.
Pairing up to 10 phones/audio devices for easy
access to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via
Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted through
your vehicle’s audio system; the system will
automatically mute your radio when using the
Uconnect Phone.
For Uconnect customer support:
US visit UconnectPhone.com or call
877-855-8400
Canada visit UconnectPhone.com or call
800-465-2001 (English) or (French) call
800-387-9983 Uconnect Phone allows you to transfer calls
between the system and your mobile phone as you
enter or exit your vehicle and enables you to mute
the system's microphone for private conversation.
The Phone feature is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different electronic
devices to connect to each other without wires or a
docking station. Ensure you phone is turned on
with Bluetooth® active and has been paired to the
Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system.
Only one linked (or paired) mobile phone and one
audio device can be used with the system at a
time.
Phone Button
The Phone button on your steering wheel
is used to get into the Phone Mode and
make calls, show recent, incoming or
outgoing calls, view phonebook, etc.
When you push the button you will hear a BEEP.
The BEEP is your signal to give a command.
Voice Command Button
The Voice Command button on your
steering wheel is only used for “barge in”
and when you are already in a call or
want to make another call.
The button on your steering wheel is also used to
access the Voice Commands for the Uconnect
Voice Command features if your vehicle is
equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the
Uconnect Phone and to navigate its menu
structure. Voice commands are required after
most Uconnect Phone prompts. There are two
general methods for how Voice Command works:

1. Say compound commands like “Call John Smith mobile”.

2. Say the individual commands and allow the system to guide you to complete the task.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to do
so. Failure to do so may result in an accident
involving serious injury or death.

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234MULTIMEDIA
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device in
the Uconnect system installed in your vehicle,
which receives GPS signals and communicates
with the SiriusXM Guardian™ Customer Care
center via wireless and landline communications
networks. Depending on the type of device in your
vehicle, some SiriusXM Guardian™ connected
services require an operable LTE (voice/data) or
3G or 4G (data) network compatible with your
device. SiriusXM Guardian™ is available only on
equipped vehicles purchased within the
continental United States, Alaska, Hawaii, Puerto
Rico and Canada.
NOTE:
Certain SiriusXM Guardian™ connected
services are dependent upon an operative
telematics device, a cellular connection, naviga -
tion map data, and GPS satellite signal recep -
tion, which can limit the ability to reach the
response center or reach emergency support.
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Other factors outside the control of SiriusXM
Guardian™ that may limit or prevent service
delivery are hills, structures, buildings, tunnels,
weather, damage to the electrical system or
other important parts of your vehicle, network congestion, civil disturbances, actions of third
parties or the government, Internet failure, and/
or the physical location of your vehicle, such as
in an underground parking structure or under a
bridge.
Not all SiriusXM Guardian™ features are available
for all models.
SiriusXM Guardian™ provides:
The ability to remotely lock/unlock and remote
start your vehicle from virtually anywhere by
using the Mobile App or your computer.
If equipped — Send & Go capability with the
Mobile App. Use the Mobile App to easily search,
map and send your locations directly to your
Uconnect Navigation.
The ability to locate your vehicle, when you
forget where you parked, using the Vehicle
Finder function of the Mobile App.
Before you drive, familiarize yourself with the
easy-to-use Uconnect system and SiriusXM
Guardian™ connected services.
The ASSIST and SOS Call Buttons On Your
Rearview Mirror Or Overhead Console
If equipped, the ASSIST Button is used for
contacting Roadside Assistance, Vehicle Care,
Uconnect Care, and SiriusXM Guardian™
Customer Care. The SOS Call button connects you
directly to SiriusXM Guardian™ Customer Care for
assistance in an emergency.
Activation — If Equipped
To unlock the full potential of SiriusXM Guardian™
in your vehicle, you must activate your SiriusXM
Guardian™ connected services.

1. Press the Apps icon on the bottom of your in-vehicle touchscreen.

2. Select the Activate Services icon from your list of apps.
3. For customers in the United States , select
“Customer Care” to speak with a SiriusXM
Guardian™ Customer Care agent who will
activate services in your vehicle, or select
“Enter Email” to activate on the web.
For customers in Canada , enter your email ad-
dress to activate services in your vehicle.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial*
period for use of SiriusXM Guardian™ connected
services starting on the date of vehicle purchase.
To get started with your trial, enrollment in
SiriusXM Guardian™ is required.
* Included trial applies to new vehicles only.

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MULTIMEDIA239
After a crash where the airbags deploy:

1. Automatic SOS will initiate a call with an agent.

2. An agent will receive the call and confirm the location of the emergency.
3. If needed, the agent will request the assistance of emergency services.
4. First responders will arrive on scene. The agent will remain on the call until emergency
services arrive.
NOTE:
Agents are available 24/7 to assist you in the
case of an emergency.
On your behalf, agents are able to notify family
members about the collision.
Agents can brief first responders of the situation
before they arrive on scene.
In the event vehicle occupants are unable to
speak, emergency services will be dispatched
based on the last known GPS coordinates.
SiriusXM Guardian™ connected services are
dependent upon an operative telematics
device, a cellular connection, navigation map
data, and GPS satellite reception, which can limit the ability to reach the response center or
reach emergency support.
Terms of service of the Uconnect and the
SiriusXM Guardian™ subscriber agreement
apply. See terms of services for complete
service limitation.
Remote Commands
On the Remote Commands screen, you have
access to several vehicle features that can be
controlled remotely from your mobile device. These
features include locking/unlocking, remote
starting, and activating the horn and lights of the
vehicle.
Remote Commands lets you send a request to your
vehicle in one of three ways:
Anywhere using your mobile device and Mobile
App
From your computer on the Owner’s Site (not
available on all functions)
Contacting SiriusXM Guardian™ Customer Care
(not available on all functions)
Using A Remote Command Through Your Mobile
Device And The Mobile App

1. Press the desired Remote Command icon on your mobile device.

2. A pop-up screen will appear asking for your SiriusXM Guardian™ Security PIN (this is the
same four-digit code established when you
activated your SiriusXM Guardian™ connected
services). Enter the SiriusXM Guardian™
Security PIN on the keypad.
3. It may take 30 seconds or more for the command to go through to your vehicle.
4. A message will let you know if the command was received by your vehicle.
Lock
Press this button to
lock your vehicle.
Vehicle Start Press this button to
start your vehicle.
Horn & Lights Press this button to
sound the horn and activate your lights.
Unlock Press this button to
unlock your vehicle.
Cancel Vehicle Start Press this button to
cancel remote start.
5

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242MULTIMEDIA
vate your services, renew after your trial has
expired, for in-vehicle support for your SiriusXM
Guardian™ connected services, or help
answering any general questions surrounding
your connected services.
Uconnect Care — In-vehicle support for all
non-connected Uconnect system features, such
as radio and Bluetooth® connections.
Vehicle Care — Total support for your vehicle.
SiriusXM Guardian™ In-Vehicle Assistance
Features — If Equipped
With SiriusXM Guardian™, your vehicle has
onboard assistance features located on the
rearview mirror or overhead console designed to
enhance your driving experience if you should ever
need assistance or support.
How It Works
Simply push the ASSIST button in the vehicle and
you will be presented with your ASSIST options on
the touchscreen. Make your selection by pressing
the touchscreen.
Requirements
This feature is available only on vehicles sold in
the US and Canada.
Vehicle must be properly equipped with the
SiriusXM Guardian™ connected services.
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
Vehicle must be powered in the ON/RUN or ACC
(Accessory) position with a properly functioning
electrical system.
Disclaimers
If Roadside Assistance Call is provided to your
vehicle, you agree to be responsible for any
additional roadside assistance service costs that
you may incur. In order to provide SiriusXM
Guardian™ connected services to you, we may
record and monitor your conversations with
Roadside Assistance Call, Vehicle Care, Uconnect
Care, or SiriusXM Guardian™ Customer Care,
whether such conversations are initiated through
the SiriusXM Guardian™ connected services in
your vehicle, or via a landline or mobile device, and
may share information obtained through such
recording and monitoring in accordance with
regulatory requirements. You acknowledge, agree
and consent to any recording, monitoring or
sharing of information obtained through any such
call recordings.
Send & Go — If Equipped
Description
The Send & Go feature allows you to search for a
destination on your mobile device, and then send
the route to your vehicle’s Navigation system. How It Works

1. There are multiple ways to find a destination.
After selecting the Location tab at the bottom
of the App, browse through one of the
categories provided, or type the name or
keyword in the search box. You can also
select categories such as “Favorites” or
“Contact List”.

2. Select your destination from the list that appears. Location information will then be
displayed on the map.
From this screen, you will be able to:
View the location on a map.
See the distance from your current location.
Send the destination to the vehicle (Send &
Go).
3. Send the destination to the Uconnect Navigation in your vehicle. You can also call
the destination by pressing the Call button.
4. Confirm your destination in the vehicle through a notification or in the Navigation system.
Requirements
Vehicle must have an operable LTE (voice/data)
or 3G or 4G (data) network connection compat -
ible with your device.
Vehicle must have an active subscription that
includes the applicable feature.

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252MULTIMEDIA
17. What if I forgot to remove my account
information before I returned my lease vehicle
or sold it? Contact SiriusXM Guardian™
Customer Care.
18. What will happen if an operable LTE (voice/
data), 4G (data), or 5G (data) network
connection compatible with my device is
temporarily unavailable? The SOS Call and
ASSIST buttons will NOT function if you are not
connected to an operable LTE (voice/data) or
3G, 4G (data), 5G (data) network. Services that
required your smartphone only direct calls to
Roadside Assistance Call may be functioning if
you have an operable network.
DATA COLLECTION & PRIVACY
The Uconnect system collects and transmits data
which may include information about your vehicle,
your vehicle’s health and performance, your
vehicle’s location, your utilization of the features in
your vehicle, and other data. The collection, use
and sharing of this information is required to
provide the SiriusXM Guardian™ connected
services and is further described by the Uconnect
Privacy Policy, which can be found at
www.driveuconnect.com/connectedservices/
privacy.html (US Residents) or
www.driveuconnect.ca (Canadian Residents). This
information may be collected by SiriusXM®
Connected Vehicle Services Inc. and shared with FCA US LLC for the purposes stated in the
Uconnect Privacy Policy. Vehicle health and
diagnostic information including location data may
be used by Uconnect to provide a Vehicle Health
Report to you.
Even if you cancel your SiriusXM Guardian™
subscription, this vehicle diagnostic health
information, including location data, may still be
transmitted from your vehicle and you may still
have a Vehicle Health Report sent to you.
Use of any of the Connected Services including
SiriusXM Guardian™ is deemed to be your consent
to the collection, use and disclosure of this
information in accordance with the Uconnect
Privacy Policy. If you do not want this information to
be collected, used, or shared, you must cancel your
Uconnect services in their entirety by contacting us
as referenced in the Uconnect Privacy Policy.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
radio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is 8 in
(20 cm) or further from the human body.
The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers. The
level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the use
of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio Ú page 412.

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314IN CASE OF EMERGENCY
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls. If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console light located within the
ASSIST and SOS buttons will continuously illumi
-
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position.
The vehicle’s electrical systems are not intact.
The SOS Call system software and/or hardware
are damaged during a crash.
The vehicle battery loses power or becomes
disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed.
Equipment malfunction at the SOS operator
facility.
Operator error by the SOS operator.
LTE (voice/data) or 4G (data) network conges -
tion.
Weather.
Buildings, structures, geographic terrain, or
tunnels.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services. If
the overhead console light is illuminated, have
an authorized dealer service the SOS Call
system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.

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