towing RAM CHASSIS CAB 2023 Repair Manual

CUSTOMER ASSISTANCE423
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
1
1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service or
towing as a result of a mechanical breakdown, dial
toll-free: USA: 1-800-521-2779/Canada:
1-800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions. You
will be given the name of the service provider and
an estimated time of arrival. If you feel you are in
an unsafe situation, please let us know. With your
consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification
Number (VIN), and you obtain towing services on
your own, you may submit your original receipts
from the licensed towing or service facility, for
services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually
paid, based on the usual and customary charges
for that service in the area where they were
provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be
mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will
dispatch a service provider to use your vehicle’s
temporary spare tire (if equipped) as
recommended in your Owner’s Manual. This is not
a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.
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424CUSTOMER ASSISTANCE
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a
result of a mechanical breakdown, Roadside
Assistance will dispatch a towing service to
transport your vehicle to the closest authorized
Chrysler, Dodge, Jeep®, or Ram dealer. If you
choose to go to another dealer, you will be
responsible for the cost if the extra distance
exceeds 10 miles.
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommu -
nication Devices for the Deaf) equipment at its
customer center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479.
Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT

You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar®
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed
and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection plan, you
will receive Plan Provisions and an Owner
Identification Card in the mail within three weeks
of the vehicle delivery date. If you have any
questions about the service contract, call FCA US
LLC’s Service Contract National Customer Hotline
at 1-800-521-9922 (Canadian residents, call
(800) 465-2001 English / (800) 387-9983
French).

FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.

23_DPF_OM_EN_USC_t.book Page 424

430 Cooling System
.............................................. 368Adding Coolant (Antifreeze)....................... 369Coolant Level.................................. 368, 370Cooling Capacity........................................ 418Disposal Of Used Coolant.......................... 370Drain, Flush, And Refill.............................. 368Inspection................................................. 370Points To Remember................................. 370Pressure Cap............................................. 369Radiator Cap............................................. 369Selection Of Coolant (Antifreeze)..... 368, 419Corrosion Protection...................................... 407Cruise Control (Speed Control)... 148, 149, 150Cruise Light................................................... 110Customer Assistance..................................... 422Cybersecurity................................................. 199
D
Daytime Running Lights................................... 52Dealer Service............................................... 353Defroster, Rear Window................................... 62Defroster, Windshield............................. 62, 322Delay (Intermittent) Wipers.............................. 57Deleting A Phone........................................... 238Diagnostic System, Onboard......................... 111Diesel Exhaust Brake.................................... 129Diesel Fuel..................................................... 415Diesel Fuel Requirements............................. 415Diesel Fuel System, Re-Priming..................... 363Differential, Limited Slip................................ 147
Dipsticks Power Steering......................................... 148Disabled Vehicle Towing............................... 339Disc Drive..................................................... 232Disconnecting............................................... 238DisposalAntifreeze (Engine Coolant)...................... 370Disturb.......................................................... 241Door Ajar....................................................... 105Door Ajar Light.............................................. 105Door LocksAutomatic.................................................... 27Doors............................................................... 24Draining Fuel/Water Separator Filter............ 360Driver Memory Presets................................. 230Driver’s Seat Back Tilt...................................... 31DrivingThrough Flowing, Rising, Or Shallow Standing Water
................................................... 198Dual Rear Wheels....................... 332, 406, 411
E
Electric Brake Control System....................... 271Anti-Lock Brake System............................ 270Electronic Roll Mitigation................. 272, 277Electrical Power Outlets................................... 71Electronic Range Select (ERS)............. 134, 137Electronic Stability Control (ESC).................. 272Electronic Throttle Control Warning Light...... 104Electronically Shifted Transfer Case.... 140, 143
Emergency Braking.............................. 128, 280Emergency, In Case OfFreeing Vehicle When Stuck..................... 338Hazard Warning Flasher........................... 325Jacking...................................................... 329Jump Starting........................................... 333Emission Control System Maintenance......... 112Engine.................................................. 350, 351Air Cleaner................................................ 355Block Heater............................................. 119Break-In Recommendations............ 127, 128Compartment........................................... 351Compartment Identification...................... 350Coolant (Antifreeze).................................. 419Exhaust Gas Caution................................ 324Fails To Start............................................. 116Flooded, Starting...................................... 116Fuel Requirements................................... 413Identification............................................. 351Idling......................................................... 124Jump Starting........................................... 333Oil.................................................... 353, 419Oil Filler Cap............................................. 350Oil Filter.................................................... 354Oil Reset......................................................92Oil Selection.............................................. 353Oil Synthetic.............................................. 354Overheating.............................................. 335Runaway................................................... 176Starting..................................................... 115

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431

Enhanced Accident Response Feature
.. 302, 341
Ethanol.......................................................... 414Exhaust Brake............................................... 129Exhaust Gas Cautions.................................... 324Exhaust System.......................... 324, 367, 375Exterior Lighting............................................... 51Exterior Lights......................................... 51, 324
F
Family Alerts.................................................. 258Filters Air Cleaner................................................. 355Air Conditioning.................................. 65, 358Engine Fuel..................................... 360, 419Engine Oil........................................ 354, 419Engine Oil Disposal................................... 354FlashersTurn Signals..............................54, 110, 324Flash-To-Pass.................................................. 52Flat Tire Stowage........................................... 332Fluid Capacities............................................. 418Fluid Leaks.................................................... 324Fluid Level ChecksBrake........................................................ 371Power Steering.......................................... 148Fog Lights............................................... 54, 387Fold Flat Load Floor......................................... 68Fold-Flat Seats................................................. 31Forward Collision Warning............................. 278Four Wheel Drive........................................... 140
Four-Way Hazard Flasher.............................. 325Freeing A Stuck Vehicle................................ 338Front Axle (Differential)................................. 374Fuel............................................. 177, 413, 415Adding...................................................... 177Additives................................................... 413Clean Air................................................... 413Diesel.............................................. 177, 415Ethanol..................................................... 414Filler Cap (Gas Cap).................................. 177Filter................................................ 360, 419Gasoline................................................... 413Light......................................................... 107Materials Added....................................... 413Methanol.................................................. 414Octane Rating........................................... 413Requirements.................................. 413, 415Specifications........................................... 416Tank Capacity........................................... 418Fuses............................................................ 377
G
Garage Door Opener (HomeLink®).................. 47Gas Cap (Fuel Filler Cap).............................. 177Gasoline, Clean Air........................................ 413Gasoline, Reformulated................................ 413GaugesVoltage..................................................... 122Gear Ranges................................................. 135Gear Selector Override................................. 336
Glass Cleaning.............................................. 410Glove Compartment Storage............................65Gross Axle Weight Rating.............................. 182Gross Vehicle Weight Rating......................... 181GuideBody Builders...............................................10GVWR............................................................ 180
H
HazardDriving Through Flowing, Rising, Or Shallow Standing Water
.................................... 198Hazard Warning Flashers.............................. 325Head Restraints...............................................36Head Rests......................................................36Headlights..................................................... 386Automatic High Beam..................................52Cleaning.................................................... 408High Beam...................................................52Lights On Reminder.....................................54Passing........................................................52Switch..........................................................51Heated Mirrors.................................................46Heated Seats...................................................35Hill Descent Control...................................... 274Hill Descent Control Indicator....................... 274Hill Start Assist.............................................. 276HitchesTrailer Towing........................................... 185
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433
Hazard Warning Flasher
............................ 325Headlights............................................ 51, 52High Beam.................................................. 52Hill Descent Control Indicator.................... 274Interior........................................................ 55Lights On Reminder..................................... 54Low Fuel.................................................... 107Malfunction Indicator (Check Engine).......105Park........................................................... 110Passing........................................................ 52Seat Belt Reminder................................... 103Security Alarm........................................... 104Service...................................................... 384Traction Control......................................... 274Transfer Case............................................ 147Turn Signals.................... 54, 110, 324, 386Warning Instrument Cluster Descriptions................................ 104, 110Limited-Slip Differential....................... 147, 374Load Shed Battery Saver Mode..................... 101Load Shed Battery Saver On.......................... 101Load Shed Electrical Load Reduction............ 101Load Shed Intelligent Battery Sensor............ 101Loading Vehicle............................................. 180Tires.......................................................... 394
LocksAutomatic Door............................................ 27Child Protection........................................... 27Power Door.................................................. 24Low Tire Pressure System............................. 280Lubrication, Body.......................................... 364Lug Nuts/Bolts..................................... 332, 411
M
Maintenance Free Battery............................ 352Maintenance Plan......................................... 346Maintenance Schedule........................ 342, 346Malfunction Indicator Light (Check Engine).. 105ManualPark Release............................................ 337Service..................................................... 426Media Hub....................................................... 70Media Mode.................................................. 232Memory Seat................................................... 30Memory Settings.............................................. 30Methanol...................................................... 414Midline Instrument Cluster — Gasoline
b
...... 79Mirror, Digital Rearview................................... 39Mirror, Digital Trailer Camera........................... 39
Mirrors.............................................................39Electric Powered..........................................43Heated.........................................................46Memory.......................................................30Outside........................................................42Rearview............................................ 39, 326Trailer Towing..............................................42Mobile App.................................................... 246Modifications/AlterationsVehicle.........................................................10Monitor, Tire Pressure System...................... 280Mopar Parts.................................................. 425MP3 Control.....................................................70Multi-Function Control Lever............................51
N
New Vehicle Break-In Period................ 127, 128Noise ControlMaintenance............................................ 375Tampering Prohibited............................... 375Noise Emission Warranty..................... 374, 375
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435
Rear Axle (Differential)
................................... 374Rear Camera................................................. 168Rear ParkSense System................................ 159Rear Seat Reminder Alert.............................. 271Rear Window, Sliding....................................... 76Recreational Towing...................................... 194Shifting Into Transfer Case Neutral (N)..... 196Shifting Out Of Transfer Case Neutral (N).. 197Reformulated Gasoline.................................. 413Refrigerant.................................................... 357Registering SiriusXM Guardian...................... 245Release, Hood................................................. 77Reminder, Seat Belt...................................... 289Remote Features, Door Lock/Unlock.. 251, 259Remote Features, Horn And Lights................252Remote Features, Starting.................. 252, 260Remote Keyless Entry...................................... 15Panic Alarm................................................. 16Programming Additional Key Fobs.............. 17Remote Sound System (Radio) Control......... 224Remote Start (Diesel)...................................... 22Remote Start (Gasoline).................................. 20Remote Starting Exit Remote Start Mode.............................. 21Replacement Bulbs....................................... 384Replacement Tires......................................... 400
Reporting Safety Defects.............................. 425Restraints, Child........................................... 305Restraints, Head.............................................. 36Roadside Assistance............................ 252, 259Rotation, Tires.............................................. 405
S
Safety........................................................... 223Safety Checks Inside Vehicle........................ 322Safety Checks Outside Vehicle..................... 323Safety Defects, Reporting............................. 425Safety Features............................................. 223Safety Information, Tire................................ 389Safety Tips.................................................... 321Safety, Exhaust Gas...................................... 324Satellite Radio.............................................. 226Saved Radio Stations................................... 230Schedule, Maintenance................................ 342Seat BeltAutomatic Locking Retractor (ALR)........... 295Seat Belt Reminder....................................... 103Seat Belts............................................ 289, 322Adjustable Shoulder Belt.......................... 292Adjustable Upper Shoulder Anchorage..... 292
Adjustable Upper Shoulder Belt Anchorage.. 292
Child Restraints........................................ 305Extender................................................... 294
Front Seat........................................ 289, 291Inspection................................................. 322Lap/Shoulder Belt Operation.................... 291Lap/Shoulder Belt Untwisting................... 292Operating Instructions.............................. 291Pregnant Women...................................... 294Reminder.................................................. 289Seat Belt Extender.................................... 294Seat Belt Reminder.................................. 289Untwisting Procedure................................ 292Seat Belts Maintenance................................ 409Seats.................................................. 31, 32, 33Adjustment...........................................31, 33Easy Entry....................................................34Folding Floor................................................68Head Restraints...........................................36Memory.......................................................30Power...........................................................33Rear Folding................................................31Tilting...........................................................31Security Alarm........................................ 23, 104Selection Of Coolant (Antifreeze).................. 419Send & Go............................................ 253, 259Sentry Key (Immobilizer)..................................18Service Assistance........................................ 422Service Contract............................................ 424
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437
Tires
................................... 323, 397, 401, 406Aging (Life Of Tires)................................... 399Air Pressure............................................... 397Chains....................................................... 404Changing................................................... 329Compact Spare......................................... 401Dual........................................ 332, 406, 411General Information........................ 397, 401High Speed................................................ 398Inflation Pressure...................................... 397Jacking...................................................... 329Life Of Tires............................................... 399Load Capacity............................................ 394
Pressure Monitoring System (TPMS)... 107, 280
Quality Grading.......................................... 406Radial........................................................ 398Replacement............................................. 400Rotation.................................................... 405Safety.............................................. 389, 397Sizes.......................................................... 390Snow Tires................................................. 401Spare Tires...................................... 401, 402Spinning.................................................... 399Trailer Towing............................................ 187Tread Wear Indicators............................... 399Wheel Nut Torque..................................... 411
To Open Hood.................................................. 77Tongue Weight/Trailer Weight...................... 186Torque Converter Clutch............................... 139Towing................................................. 181, 339Disabled Vehicle....................................... 339Guide........................................................ 186Recreational............................................. 194Weight...................................................... 186Towing Behind A Motorhome........................ 194Traction......................................................... 197Traction Control............................................ 277Trailer Sway Control (TSC)............................. 277Trailer Towing............................................... 181Hitches..................................................... 185Minimum Requirements........................... 186Mirrors......................................................... 42Tips........................................................... 192Trailer And Tongue Weight........................ 186Wiring....................................................... 190Trailer Towing Guide..................................... 186Trailer Weight................................................ 186Transfer Case............................................... 374Electronically Shifted....................... 140, 143Fluid......................................................... 421
Transmission................................................. 132Automatic............................... 132, 135, 372Fluid.......................................................... 421Maintenance............................................ 372Shifting..................................................... 130Transporting Pets.......................................... 322Tread Wear Indicators................................... 399Turn Signals.................................. 54, 110, 386
U
Uconnect Phone Call Features
................................. 239Things You Should Know About YourUconnect Phone................................... 242Uconnect Phone............................................ 236Answer Or Ignore An Incoming Call — Call Currently In Progress..................... 241Answer Or Ignore An Incoming Call — No Call Currently In Progress................ 240Bluetooth Communication Link................ 244Call Continuation...................................... 242Call Controls............................................. 240Call Termination....................................... 242Cancel Command..................................... 236
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The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit mopar.com/om (USA), owners.mopar.ca (Canada) or your local Ram brand dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to restrictions and conditions of use, that are determined solely by FCA US LLC.
ROADSIDE ASSISTANCE 24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA) CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.