tow RAM CHASSIS CAB 2023 Manual PDF

STARTING AND OPERATING195
(Continued)
RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the
ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow
this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's instructions.
5. Turn the ignition to the OFF position and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:Both the manual shift and electronically shifted
transfer cases must be shifted into N (Neutral) for
recreational towing. Automatic transmissions must
be shifted into PARK for recreational towing. Refer
to the following for the proper transfer case N
(Neutral) shifting procedure for your vehicle.
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under the
New Vehicle Limited Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission, causing
damage to internal parts.
CAUTION!
DO NOT dolly tow any four-wheel drive vehicle.
Towing with only one set of wheels on the
ground (front or rear) will cause severe trans -
mission and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage
to the transfer case.
Before recreational towing, the transfer case
must be in N (Neutral). To be certain the
transfer case is fully in N (Neutral), perform
the procedure outlined under “Shifting Into N
(Neutral)”. Internal transmission damage will
result, if the transfer case is not in N (Neutral)
during towing.
The transmission must be placed in PARK for
recreational towing.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
Do not disconnect the rear driveshaft because
fluid will leak from the transfer case, causing
damage to internal parts.
Do not use a bumper-mounted clamp-on tow
bar on your vehicle. The bumper face bar will
be damaged.
CAUTION!
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196STARTING AND OPERATING
Shifting Into N (Neutral)
Use the following procedure to prepare your
vehicle for recreational towing.

1. Bring the vehicle to a complete stop on level
ground, with the engine running. Firmly apply
the parking brake.

2. Shift the transmission to NEUTRAL.
3. Press and hold the brake pedal. 4. Shift the transfer case into N (Neutral):With manual shift transfer case, shift the
transfer case lever into N (Neutral).
With electronically shifted transfer case,
push and hold the transfer case N (Neutral)
button. Some models have a small,
recessed "N" button (at the center of the
transfer case switches) that must be
pressed using a ballpoint pen or similar
object. Other models have a rectangular N
(Neutral) switch, below the rotary transfer
case control knob. The N (Neutral) indicator
light will blink while the shift is in progress.
The light will stop blinking (stay on solid)
when the shift to N (Neutral) is complete.
After the shift is completed and the N
(Neutral) light stays on, release the N
(Neutral) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle movement.
8. Repeat steps 6 and 7 with automatic transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Firmly apply the parking brake. Turn off the engine.
For vehicles with Keyless Enter ‘n Go™, push
and hold the ENGINE START/STOP button until
the engine shuts off. 10. Shift the transmission into PARK.
11. Place the ignition in the OFF position, and
remove the key fob.
12. Attach the vehicle to the tow vehicle using a suitable tow bar.
13. Release the parking brake.
NOTE:With electronically shifted transfer case:
Steps 2 through 3 are requirements that must
be met before pushing the N (Neutral) button,
and must continue to be met until the shift has
been completed. If any of these requirements
are not met before pushing the N (Neutral)
button or are no longer met during the shift, the
N (Neutral) indicator light will flash continuously
until all requirements are met or until the N
(Neutral) button is released.
The ignition must be in the ON/RUN position for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is not
in the ON/RUN position, the shift will not take
place and no position indicator lights will be on
or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not been
met.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first fully
engaging the parking brake. The transfer case N
(Neutral) position disengages both the front and
rear driveshafts from the powertrain, and will
allow the vehicle to roll, even if the automatic
transmission is in PARK. The parking brake
should always be applied when the driver is not
in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain
that the transfer case is fully in N (Neutral)
before recreational towing to prevent damage to
internal parts.

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STARTING AND OPERATING197
Shifting Out Of N (Neutral)
Use the following procedure to prepare your
vehicle for normal usage:

1. Bring the vehicle to a complete stop, leaving
it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine, and shift the transmission into NEUTRAL.
With manual shift transfer case, shift the
transfer case lever to the desired position.
With electronically shifted transfer case
with rotary selector switch, push and hold
the transfer case N (Neutral) button until
the N (Neutral) indicator light turns off. After
the N (Neutral) indicator light turns off,
release the N (Neutral) button. After the N
(Neutral) button has been released, the
transfer case will shift to the position indi -
cated by the selector switch.
With electronically shifted transfer case
with push-button selector switch, push and
hold the switch for the desired transfer case
position, until the N (Neutral) indicator light
turns off and the desired position indicator
light turns on.
NOTE:When shifting the transfer case out of N (Neutral),
turning the engine off is not required, but may be
helpful to avoid gear clash. With 8-speed auto -
matic transmission, the engine must remain
running, since turning the engine off will shift the
transmission to PARK (and the transmission must
be in NEUTRAL for the transfer case to shift out of
NEUTRAL).
5. Turn the engine off. Shift automatic transmission into PARK. On 8-speed
transmissions the shifter will automatically
select PARK when the engine is turned off.
6. Release the brake pedal.
7. Disconnect vehicle from the tow vehicle.
8. Start the engine.
9. Press and hold the brake pedal.
10. Release the parking brake.
11. Shift the transmission into gear, release the brake pedal, and check that the vehicle
operates normally.
NOTE:With electronically shifted transfer case:
Steps 3 and 4 are requirements that must be
met before pushing the button to shift out of N
(Neutral), and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
button or are no longer met during the shift, the
N (Neutral) indicator light will flash continuously
until all requirements are met or until the button
is released.
The ignition must be in the ON/RUN position for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is not
in the ON/RUN position, the shift will not take
place and no position indicator lights will be on
or flashing.
A flashing N (Neutral) position indicator light
indicates that shift requirements have not been
met.
DRIVING TIPS
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other
slippery surfaces may cause the driving wheels to
pull erratically to the right or left. This phenomenon
occurs when there is a difference in the surface
traction under the rear (driving) wheels.
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MULTIMEDIA207
ParkSense This setting will change the type of ParkSense alert when a close object is
detected and can provide both an audible chime and a visual display.
Front ParkSense Volume This setting adjusts the volume of the Front ParkSense system. The available
settings are “Low”, “Medium”, and “High”.
Rear ParkSense Volume This setting adjusts the volume of the Rear ParkSense system. The available
settings are “Low”, “Medium”, and “High”.
Blind Spot Alert This setting will change the type of alert provided when an object is detected
in a vehicle’s blind spot. The “Off” setting will turn off Blind Spot Alert. The
“Lights” setting will activate the Blind Spot Alert lights on the outside mirrors.
The “Lights & Chime” setting will activate both the lights on the outside
mirrors and an audible chime.
Trailer Length For Blind Spot Alert This setting will auto detect the length of an attached trailer. The “Auto”
setting will have the system automatically set the trailer length. The “Max”
setting will always set the length to the maximum 39.5 ft (12 m).
Hill Start Assist This setting will turn the Hill Start Assist system on or off.
ParkView Backup Camera Delay This setting will add a timed delay to the ParkView Backup Camera when
shifting out of REVERSE.
ParkView Backup Camera Active Guidelines This setting will turn the ParkView Backup Camera Active Guidelines on or off.
ParkView Backup Camera Fixed Guidelines This setting will turn the ParkView Backup Camera Fixed Guidelines on or off.
Tire Fill Assist This setting will turn Tire Fill Assist on or off.
Power Side Steps This setting will raise and lower or stow the Power Side Steps. The available
options are “Automatic” to raise and lower the Power Side Steps and “Stow” to
deactivate the Power Side Steps.
Setting Name
Description
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210MULTIMEDIA
Navigation — If Equipped
Trailer Brake/Trailer
Voice Barge-In This setting allows you to respond to a Voice Response before the statement
is completed by the system. The available options are “On” and “Off”.
Show Command List This setting will allow you to turn the Command List on or off. The “Always”
setting will always show the Command List. The “With Help” setting will show
the Command List and provide a brief description of what the command does.
The “Never” setting will turn the Command List off.
Setting Name
Description
When the Navigation button is pressed on the touchscreen, the system displays options related to the vehicle’s built-in Navigation system. These settings can
change which icons display on the map, how “time to arrival is calculated”, and route types.
For more information on Navigation and settings, refer to your Uconnect Owner’s Manual Supplement.
When the Trailer Brake/Trailer button is pressed on the touchscreen, the system will display settings related to trailer towing.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Trailer Select Select from “Trailer 1”, “Trailer 2”, “Trailer 3”, and “Trailer 4”. These trailer
designations can be used to save different trailer settings.
Trailer Brake Type This setting will set the system to a specific trailer type. The available options
are “Light Electric”, “Heavy Electric”, “Light Electric Over Hydraulic”, and
“Heavy Electric Over Hydraulic”.

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MULTIMEDIA211
Camera
Trailer Name This setting will personalize the trailer name depending on the type of trailer
you are hauling. Select the trailer name from the following list: trailer, boat,
car, cargo, dump, equipment, flatbed, gooseneck, horse, livestock,
motorcycle, snowmobile, travel, utility, and 5th wheel.
Setting Name
Description
When the Camera button is pressed on the touchscreen, the system displays the options related to the vehicle’s camera features.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Surround View Camera Delay This setting will add a timed delay to the Surround View Camera when shifting
out of REVERSE.
Surround View Camera Guidelines This setting will turn the Surround View Camera Guidelines on or off.
ParkView Backup Camera Delay This setting will add a timed delay to the ParkView Backup Camera when
shifting out of REVERSE.
ParkView Backup Camera Active Guidelines This setting will turn the ParkView Backup Camera Active Guidelines on or off.
ParkView Backup Camera Fixed Guidelines This setting will turn the ParkView Backup Camera Fixed Guidelines on or off.
Turn Signal Activated Blind Spot View For vehicles not equipped with towing, this setting will allow you to enable or
disable the turn signal blind spot view. For vehicles equipped with towing, the
selectable options are “Off”, “On”, or “Only with Trailer”.
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216MULTIMEDIA
Suspension/Air Suspension
Key Off Power Delay/Engine Off Power Delay This setting will keep certain electrical features running after the engine is
turned off. When any door is opened, the electronics will deactivate. The
available settings are “0 sec”, “45 sec”, “5 min”, and “10 min”.
Headlight Off Delay This setting will allow you to set the amount of time the headlights remain on
after the vehicle has been turned off. The “+” will increase the amount of
time. The “-” will decrease the amount of time.
Setting Name
Description
When the Suspension/Air Suspension button is pressed on the touchscreen, the system will display settings related to the vehicle’s air suspension.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Display Suspension Messages This setting will display suspension messages in the Instrument Cluster
Display. The “All” setting will display all available messages. The “Warnings
Only” setting will only display warning messages.
Tire Jack Mode This setting will disable the Air Suspension system to assist in changing a
spare tire.
Transport Mode This setting will disable the Air Suspension system for flat towing.
Wheel Alignment Mode This setting must be activated before performing a wheel alignment. Contact
an authorized dealer for further information.

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MULTIMEDIA251
Using A Remote Command Through Your Owner’s
Site

1. Log on to your Owner’s Site using the username and password you used when
activating your SiriusXM Guardian™
connected services in your vehicle.

NOTE:If you forgot your username or password, links are
provided on the website to help you retrieve them.
2. If you have more than one vehicle registered into your Owner’s Site, select the vehicle you
want to send the command to by clicking on its
image along the top.
3. On your dashboard, you will see remote commands. Press the desired icon to activate
that feature.
4. You will then be asked to enter your SiriusXM Guardian™ Security PIN (this is the same
four-digit code established when you activated
your SiriusXM Guardian™ connected services).
Please enter your SiriusXM Guardian™
Security PIN.
5. A message will appear on the screen to let you know if the command was received by your
vehicle. Contacting SiriusXM Guardian™ Customer Care
(for example, in case of an accidental lock-out):


1. Contact SiriusXM Guardian™ Customer Care if you are unable to lock your vehicle through
the Vehicle Branded App or your key fob.

2. For security purposes, the SiriusXM Guardian™ Customer Care agent will verify
your identity by asking for your four-digit
SiriusXM Guardian™ Security PIN.
3. After providing your SiriusXM Guardian™ Security PIN, you can ask them to perform a
remote command.
NOTE:Anyone with access to your PIN may request
Remote Door Lock/Unlock. It is your responsibility
to protect your PIN appropriately.
Remote Door Lock/Unlock
Description
The Remote Door Lock/Unlock feature provides
you the ability to lock or unlock the door on your
vehicle without the keys and from virtually any
distance.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
Requirements
Vehicle must be properly equipped with Siri -
usXM Guardian™.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection. If using the
Vehicle Branded App to command your vehicle,
your device must be compatible and be
connected to an operable LTE (voice/data) or
4G (data) network connection.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and
Remote Door Lock/Unlock if following a Remote
Horn & Lights activation.
Your Remote Door Lock/Unlock request will not
be processed if the vehicle is in motion, the igni -
tion key is on or during an emergency call.
NOTE:All other remote services should be performed via
your Owner’s Site or through the Vehicle Branded
App on your compatible device.
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252MULTIMEDIA
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with
the ability to start the engine on your vehicle
without the keys and from virtually any distance.
Once started, the preset climate controls in your
vehicle can warm up or cool down the interior.
You can also send a command to turn off an
engine that has been started using Remote Vehicle
Start. After 15 minutes, if you have not entered
your vehicle with the key, the engine will shut off
automatically.
This remote function requires your vehicle to be
equipped with a factory-installed Remote Start
system.
You can set up push notifications every time a
command is sent to activate or cancel Remote
Start.
Working Vehicle Conditions
The vehicle must be off or in ACC mode.
The vehicle has been started with the key fob
within the last 14 days.
The vehicle must be in PARK or at a standstill.
The vehicle’s security system has been armed
and not triggered since the last vehicle start.
The doors, hood, and trunk/liftgate are closed.
The vehicle’s check engine light must be off.
The vehicle must have at least a quarter tank of
fuel, along with oil and battery power.
The vehicle’s hazard lights must be off.
If equipped, the vehicle must have an automatic
transmission.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
If the Panic button has been pressed, the
vehicle must be started at least once after
alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents
are not authorized for Remote Vehicle Start
services. Contact the Uconnect Care Team for
assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or
noisy parking area by activating the horn and
lights. It may also help if you need to draw attention
to your vehicle for any reason.
If you want, you can set up push notifications every
time a command is sent to turn on the horn and
lights. Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
The vehicle must be in an open area with cell
tower reception.
Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to
be loud and get noticed. Please keep in mind the
surroundings when using this feature. You are
responsible for compliance with local laws, rules
and ordinances in the location of your vehicle
when using Remote Horn & Lights.
Assist — If Equipped
Description
Vehicles equipped with the SiriusXM Guardian™
connected services feature may contain an ASSIST
button in the vehicle. Once your SiriusXM
Guardian™ connected services have been
activated, the ASSIST button can connect you
directly to the Customer Care call center (if
equipped). You will be directed to one of the
following four services:
Roadside Assistance
— If you get a flat tire or
need a tow, you’ll be connected to someone
who can help anytime.

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MULTIMEDIA259
CONNECTED SERVICES SOS FAQS —
I
F EQUIPPED

1.
What happens if I accidentally push the SOS
Call button on the mirror or overhead console?

You have 10 seconds after pushing the SOS
Call button to cancel the call. To cancel the
call, either push the SOS Call button again, or
press the Cancel button on the in-vehicle
touchscreen.

2. What type of information is sent when I use the
SOS Call button from my vehicle? Certain
vehicle information, such as make and model,
is transmitted along with the last known GPS
location.
3. When could I use the SOS Call button? You can
use the SOS Call button to make a call if you or
someone else needs emergency assistance.
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS

1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it can
take up to three minutes or more for the
request to get to your vehicle.

2. Which is faster, my key fob or the Vehicle
Branded App? Your key fob will lock/unlock
the door more quickly, however its range is limited and your Vehicle Branded App comes
in handy for these and other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile devices,
which is why security measures have been
engineered into the Vehicle Branded App.
Asking for your username, password and
SiriusXM Guardian™ Security PIN are required
for the activation of Remote services through
your mobile device. It is your responsibility to
protect your passwords and PINs.
4. Why can’t all mobile devices use the Vehicle
Branded App? The Vehicle Branded App is
compatible with most devices with the Apple®
and Android™ operating systems. The
capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
5. Why is the Vehicle Branded App running slow?
The Vehicle Branded App relies on a mobile
network connection from your device to send
commands to your vehicle which must have an
operable LTE (voice/data), 4G (data), or 5G
(data) network connection. If either your
device or your vehicle is in an area with below
average coverage, it may take longer to log in
and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS

1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S — IF EQUIPPED

1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to your
vehicle.

2. Can I cancel a route I sent to my vehicle? Yes,
once you enter your vehicle, and start the
engine, the pop-up message stating that you
have a new route will appear. There is an exit
button on the pop-up that will cancel the route
if selected.
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