automatic transmission Ram ProMaster 2015 User Guide

NOTE:Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if
you set the transmission gear limit to 4 (fourth gear), the
transmission will not shift above fourth gear, but will
shift through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shift lever is in the DRIVE
position, the transmission will operate automatically, shifting between all available gears. Moving the shift
lever to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the top available gear. Once in
ERS mode, moving the shift lever forward (-) or rearward
(+) will change the top available gear.
To exit ERS mode, simply return the shift lever to the
DRIVE position.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
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STARTING AND OPERATING 211

Instrument
Cluster
Display123456D
Actual
Gear(s)
Allowed 1
1–2 1–3 1–4 1–5 1–6 1–6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), move the shift lever into
the ERS position, then tap it forward (-) repeatedly as the
vehicle slows. The transmission will shift to the range
from which the vehicle can best be slowed down.
Overdrive Operation
The automatic transmission includes an electronically
controlled Overdrive (sixth gear). The transmission will
automatically shift into Overdrive if the following con-
ditions are present:
• The shift lever is in the DRIVE position. •
The transmission fluid has reached an adequate tem-
perature.
• The engine coolant has reached an adequate tempera-
ture.
• The vehicle speed is sufficiently high.
• The driver is not heavily pressing the accelerator.
212 STARTING AND OPERATING

When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, push the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the trans-
mission will automatically downshift (for engine brak-
ing) during steady braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pushing the switch a second time
restores normal operation. Normal operation is always
the default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pushed each time the engine
is started.Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages automati-
cally at calibrated speeds. This may result in a slightly
different feeling or response during normal operation in
the upper gears. When the vehicle speed drops or during
some accelerations, the clutch automatically disengages.
NOTE:
•
The torque converter clutch will not engage, until the
transmission fluid and engine coolant are warm [usu-
ally after 1 to 3 miles (2 to 5 km) of driving]. Because
the engine speed is higher when the torque converter
clutch is not engaged, it may seem as if the transmis-
sion is not shifting into Overdrive when cold. This is
normal. Using the Electronic Range Select (ERS) shift
control, when the transmission is sufficiently warm,
will demonstrate that the transmission is able to shift
into and out of Overdrive.
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STARTING AND OPERATING 213

Towing Tips
Before setting out on a trip, practice turning, stopping,
and backing up the trailer in an area located away from
heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent
shifting does occur while in DRIVE, select TOW/HAUL
mode or select a lower gear range (using the Electronic
Range Select [ERS] shift control).
NOTE:Using a lower gear range while operating the
vehicle under heavy loading conditions will improve
performance and extend transmission life by reducing
excessive shifting and heat build up. This action will also
provide better engine braking.
Tow/Haul Mode
To reduce the potential for automatic transmission over-
heating, activate the “TOW/HAUL” feature when driv-
ing in hilly areas, or select a lower gear range (using the
Electronic Range Select (ERS) shift control) on more
severe grades.
Electronic Speed Control — If Equipped
• Do not use in hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission over-
heating, take the following actions:
282 STARTING AND OPERATING

City Driving
When stopped for short periods, shift the transmission
into NEUTRAL and increase engine idle speed.Highway Driving
Reduce speed.
Air Conditioning
Turn off temporarily.
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition
Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow FrontOK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE: When recreationally towing your vehicle, always follow applicable state and provincial laws. Contact
state and provincial Highway Safety offices for additional details.
NOTE: For vehicles equipped with diesel engine, see
important information in the Diesel Supplement.
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STARTING AND OPERATING 283

Recreational Towing — Automatic Transmission
Recreational towing is allowed ONLY if the front wheels
are OFF the ground. This may be accomplished using a
tow dolly or vehicle trailer. If using a tow dolly, follow
this procedure:
1. Properly secure the dolly to the tow vehicle, followingthe dolly manufacturer’s instructions.
2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmis- sion in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer’s instructions.
5. Release the parking brake.
CAUTION!
• DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires tow-
ing, make sure the drive wheels are OFF the
ground.
• Towing this vehicle in violation of the above re-
quirements can cause severe transmission damage.
Damage from improper towing is not covered un-
der the New Vehicle Limited Warranty.
284 STARTING AND OPERATING

FREEING A STUCK VEHICLE .............323
 SHIFT LEVER OVERRIDE ................324
TOWING A DISABLED VEHICLE ...........324
▫ Automatic Transmission ................326
286 WHAT TO DO IN EMERGENCIES

WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic, pull far enough off
the road to avoid the danger of being hit when
operating the jack or changing the wheel.
2. Turn on the Hazard Warning flasher.
3. Set the parking brake firmly.
4. Set an automatic transmission in PARK; a manual transmission in REVERSE.
5. Turn the ignition OFF.
6. Block the front and rear of the wheel diagonally opposite of the jacking position. For ex-
ample, if changing the right front tire,
block the left rear wheel. NOTE:
Passengers should not remain in the vehicle
when the vehicle is being jacked.Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
• Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flashers.
• Block the wheel diagonally opposite the wheel to
be raised.
• Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
(Continued)
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WHAT TO DO IN EMERGENCIES 307

WARNING!
•Take care to avoid the radiator cooling fan when-
ever the hood is raised. It can start anytime the
ignition switch is ON. You can be injured by
moving fan blades.
• Remove any metal jewelry such as rings, watch
bands and bracelets that could make an inadvertent
electrical contact. You could be seriously injured.
• Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
1. Set the parking brake, shift the automatic transmission into PARK and turn the ignition to the OFF position.
2. Turn off the heater, radio, and all unnecessary electri- cal accessories. 3. If using another vehicle to jump-start the battery, park
the vehicle within the jumper cables reach, set the
parking brake and make sure the ignition is OFF.
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and personal
injury could result.
Jump-Starting Procedure
WARNING!
Failure to follow this jump-starting procedure could
result in personal injury or property damage due to
battery explosion.
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WHAT TO DO IN EMERGENCIES 319

Towing Condition Wheels OFF theGround ALL Models
Flat Tow NONE If transmission is operable:
•Transmission in NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift or Dolly
To w Rear
Front OK
Flatbed ALL BEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equip-
ment manufacturer ’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to bumpers
or associated brackets. State and local laws regarding
vehicles under tow must be observed. If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position.
If the key fob is unavailable or the vehicle’s battery is
discharged, see “Shift Lever Override” in this section for
instructions on shifting the automatic transmission out of
PARK for towing.
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WHAT TO DO IN EMERGENCIES 325