key Ram ProMaster 2018 Owner's Manual

STARTING THE ENGINE — GAS
ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and
fasten your seat belts.
WARNING!
• Never leave children alone in a vehicle,or with access to an unlocked vehicle.
• Allowing children to be in a vehicle un-
attended is dangerous for a number of
reasons. A child or others could be seri-
ously or fatally injured. Children should
be warned not to touch the parking
brake, brake pedal or the transmission
gear selector.
• Do not leave the key fob in or near the
vehicle (or in a location accessible to
children). A child could operate power
windows, other controls, or move the
vehicle.
Normal Starting
NOTE:
Normal starting of either a cold or a warm
engine is obtained without pumping or press-
ing the accelerator pedal.
Turn the ignition switch to the AVV (START)
position and release it when the engine
starts. If the engine fails to start within
10 seconds, turn the ignition switch to the
STOP (OFF/LOCK) position, wait 10 to
15 seconds, then repeat the “Normal Start-
ing” procedure.
STARTING THE ENGINE — DIESEL
ENGINE
Before starting your vehicle, adjust your seat,
both inside and outside mirrors, and fasten
your seat belts.
The starter is allowed to crank for up to
10-second intervals. Waiting a few minutes
between such intervals will protect the starter
from overheating.
WARNING!
• Never leave children alone in a vehicle,or with access to an unlocked vehicle.
• Allowing children to be in a vehicle un-
attended is dangerous for a number of
reasons. A child or others could be seri-
ously or fatally injured. Children should
be warned not to touch the parking
brake, brake pedal or the transmission
gear selector.
• Do not leave the key fob in or near the
vehicle (or in a location accessible to
children). A child could operate power
windows, other controls, or move the
vehicle.
NOTE:
Engine start up in very low ambient tempera-
ture could result in evident white smoke. This
condition will disappear as the engine warms
up.
STARTING AND OPERATING
74

CAUTION!
If the “Generic Warning Light” remains on
and a “Service Fuel Filter” message dis-
plays, DO NOT START engine before you
drain the water from the fuel filter housing
to avoid engine damage. Please see your
authorized dealer for draining the fuel
filter/water separator and fuel filter re-
placement.
Normal Starting Procedure
The gear selector must be in the NEUTRAL
(N) position, and the brake pedal must be
pressed, to allow engine cranking. Place the
gear selector in NEUTRAL (N) and apply the
brake pedal BEFORE turning the key to the
START/AVV position; otherwise, the engine
will not crank and the key must be cycled
OFF, then back on, before cranking is al-
lowed.
Observe the instrument panel cluster lights
when starting the engine.NOTE:
Normal starting of either a cold or a warm
engine is obtained without pumping or press-
ing the accelerator pedal.
1. Press and hold the brake pedal.
2. Place the gear selector into the NEUTRAL
(N) position while keeping the brake pedal
depressed.
3. Turn the ignition switch to the ON/RUN/ MAR position and watch the instrument
panel cluster lights.CAUTION!
If the “Generic Warning Light” remains on
and a “Service Fuel Filter” message dis-
plays, DO NOT START engine before you
drain the water from the fuel filter housing
to avoid engine damage. Please see your
authorized dealer for draining the fuel
filter/water separator and fuel filter re-
placement.
4. After the Glow Plug light turns off, turn the ignition switch to the AVV (START)
position to start the engine. Do not press
the accelerator during starting. 5. If you wish to stop the cranking of the
engine prior to the engine starting, release
the ignition key so that it turns back to the
ON/RUN position.
6. Check that the oil pressure warning light has turned off.
7. Release the parking brake.
To start the engine if the transmission is
faulty, the “Delayed startup” procedure may
be required.
NOTE:
Not all Transmission Failures requires the
“Delayed startup” Procedure, it depends on
the type of failure.(refer to "Instrument Clus-
ter Messages" under "Automated Manual
Transmission" in this section for further infor-
mation):
• Begin with the key in the OFF position.
• Press and hold the brake pedal.
• Turn the key to the START/AVV position and hold it there for at least seven seconds with
the brake depressed. The engine will start,
and the transmission will operate in recov-
ery mode (maximum gear permitted = 3rd,
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prevent the Electronic Park Brake system
from working properly and result in unin-
tended vehicle movement.
WARNING!
• When leaving the vehicle, always removethe key fob from the ignition and lock
your vehicle.
• Never leave children alone in a vehicle,
or with access to an unlocked vehicle.
Allowing children to be in a vehicle un-
attended is dangerous for a number of
reasons. A child or others could be seri-
ously or fatally injured. Children should
be warned not to touch the parking
brake, brake pedal or the gear selector.
• Do not leave the key fob in or near the
vehicle, or in a location accessible to
children, and do not leave a vehicle
equipped with Keyless Enter-N-Go in
the ACC or ON/RUN mode. A child could
operate power windows, other controls,
or move the vehicle.
• Be sure the parking brake is fully disen-
gaged before driving; failure to do so can
lead to brake failure and a collision.
WARNING!
• Always fully apply the parking brakewhen leaving your vehicle, or it may roll
and cause damage or injury.
CAUTION!
If the Brake System Warning Light remains
on with the parking brake released, a brake
system malfunction is indicated. Have the
brake system serviced by an authorized
dealer immediately.
If exceptional circumstances should make it
necessary to engage the park brake while the
vehicle is in motion, a buzzer repeats until
the park brake switch is released or vehicle
speed is below 1.25 mph (2 km/h).
To disengage the park brake while the vehicle
is in motion, release the switch. If the vehicle
is brought to a complete stop using the park
brake, when the vehicle reaches approxi-
mately 1.25 mph (2 km/h) the parking brake
will remain engaged.
WARNING!
Driving the vehicle with the parking brake
engaged, or repeated use of the parking
brake to slow the vehicle may cause seri-
ous damage to the brake system. Be sure
the parking brake is fully disengaged be-
fore driving; failure to do so can lead to
brake failure and a collision.
In the unlikely event of a malfunction of the
Electric Park Brake system, a yellow triangle
EPB fault lamp will illuminate. In this status
some EPB functionality may be deactivated,
in this event, urgent service of the electric
park brake system is required. Do not rely on
the parking brake to hold the vehicle station-
ary, wheel chocks or other mechanical secur-
ing of the vehicle is required to prevent roll-
ing.
Loss Of Electric Power
If electric power is not available and the EPB
must be released for towing the vehicle, the
EPB can be mechanically released by use of
STARTING AND OPERATING
80

an Allen wrench. EPB mechanical release
should only be performed by qualified service
personnel and only when the vehicle is se-
cured from rolling.
AUTOMATED MANUAL TRANSMISSION
— DIESEL ONLY
WARNING!
You or others could be injured if you leave
the vehicle unattended without fully ap-
plying the parking brake. The parking
brake should always be applied when the
driver is not in the vehicle.
The automated manual transmission is a con-
ventional six-speed manual transmission
with an electronically-controlled hydraulic
system that controls the clutch and gear
shifting. In forward gears, this transmission
offers two modes of operation:
• MANUAL (M) Mode — where the driver con-
trols the transmission shifting. •
Automatic Mode (the DRIVE [D] position) —
where the electronic system controls the
gear shifts.
NOTE:
In either mode, there is no clutch pedal; the
electronic system always controls the clutch
operation.
Gear Selector/Transmission Gear Position
The transmission gear selector has REVERSE
(R), NEUTRAL (N), DRIVE (D) and MANUAL
(M) positions.
In the MANUAL (M) position, the lever can be
toggled rearward or forward (+/-) to upshift or
downshift the transmission to the next gear.
With the key ON and the engine OFF the gear
selector can be moved freely from NEUTRAL
(N) to DRIVE (D) or REVERSE (R), however
the transmission will not actually shift unless
the brake pedal is pressed. Therefore, the
gear selector and the instrument cluster dis-
play may not correspond to the actual trans-
mission gear range. With the engine running
transmission shifts are allowed even if the
brake pedal is not pressed. NOTE:
• The Automated Manual Transmission must
be in NEUTRAL (N) to start the vehicle.
• The actual transmission gear range (R, N, D, 1, 2, 3, 4, 5, or 6) is displayed in the
instrument cluster display whenever the
engine is running.
• When the key is turned OFF the transmis- sion remains in its previous gear position,
regardless of the gear selector position.
• When the key is turned ON (engine off), the instrument cluster display may indicate the
gear selector position rather than the actual
transmission gear position.
To shift the transmission to a particular gear
range (with key ON/engine off), press and
hold the brake pedal, move the gear selector
to NEUTRAL (N), then move the gear selector
to the desired position.
To drive, press the brake pedal and start the
engine, then move the gear selector from
NEUTRAL (N) to the DRIVE (D) position for
automatic mode, the MANUAL (M) position
for manual mode or the REVERSE (R) posi-
tion.
81

(1st) gear, DRIVE (D) or REVERSE (R) gear is
displayed in the instrument cluster display,
turn the engine off and engage the parking
brake. It is essential to wait until the gear
engaged appears in the display before turning
the engine off and releasing the brake pedal.
Always remember to apply your parking
brake.
NOTE:
NEVER leave your vehicle with the gearbox in
NEUTRAL (N) without the parking brake en-
gaged. Always remember to fully apply your
parking brake. Always remember to apply the
parking brake when the “Set Park Brake”
message is displayed.
General Warnings
• With the vehicle at a standstill and a gearengaged, keep the brake pedal pressed un-
til you decide to drive away. Then release
the brake and accelerate gradually. • When parked for long periods with the en-
gine running, it is advisable to place the
transmission in NEUTRAL (N) and apply
the parking brake.
• To avoid accelerated clutch wear, do not use the accelerator to keep the vehicle at a
standstill (for example, holding on a hill);
the clutch could be damaged by overheat-
ing. Use the brake pedal instead and oper-
ate the accelerator only when you are ready
to drive away.
• Only launch (from a stop) in second gear when you need more control on surfaces
with low traction.
• Only shift between DRIVE (D) and RE- VERSE (R) gears when the vehicle has
come to a stop and the brake pedal is
pressed. • Although very inadvisable, if the vehicle is
unexpectedly allowed to roll downhill with
the gearbox in NEUTRAL (N) the system
will automatically engage the gear best
suited to vehicle speed when a gear shift is
requested to allow drive to be correctly
transmitted to the wheels.
• If necessary, with the engine off, it is pos- sible to engage 1st, REVERSE (R) or NEU-
TRAL (N) with the key in ON/RUN/MAR
position and the brake pressed.
• During hill starts, accelerate immediately after releasing the parking brake or brake
pedal to allow the engine to increase its
rpm to a greater extent and overcome
higher gradients with more torque.
85

Instrument Cluster Messages
Messages will be displayed in the instrument
cluster to alert the driver when certain un-
usual conditions occur. These messages are
described below.
MESSAGEDESCRIPTION
Service Transmission When the ignition key is turned to ON/RUN/MAR, the Transmission Fault Indicator light turns on and
should go off after a few seconds.
The Transmission Fault Indicator illuminates either steady or blinking (together with this message and a buzzer) to indicate a transmission fault.
Contact your authorized dealer if the message continues to appear.
Reduce Gear Changes This message indicates that the driver is operating the transmission incorrectly.
Incorrect use (by the driver) could automatically activate a procedure for protecting the system. Contact you authorized dealer if the message continues to appear.
Manual Unavailable MANUAL (M) mode is not available, due to a fault or other condition. Use the DRIVE (D) position to op-
erate the vehicle.
Contact your authorized dealer if the message continues to appear.
Automatic Unavailable Automatic (DRIVE) mode is not available due to a fault or other condition. Use MANUAL (M) mode to
operate the vehicle.
Contact your authorized dealer if the message continues to appear.
Transmission Temperature High This message appears, together with a buzzer, when the clutch overheats.
In this situation, limit stop and go driving and gear shifts or if necessary stop the vehicle and turn the engine off to allow the clutch to cool.
If the message continues to appear, contact your authorized dealer.
To avoid clutch malfunction, do not use the accelerator to keep the vehicle at a standstill (for example
holding on a hill); the clutch could be damaged by overheating. Use the brake pedal instead and operate the accelerator only when you are ready to drive away.
STARTING AND OPERATING
86

MESSAGEDESCRIPTION
Press Brake Pedal / Startup Delayed This message appears when the key is first turned ON, if the brake pedal is not depressed and/or the gear selector is not in NEUTRAL (N). The gear selector must be in the NEUTRAL (N) position, and thebrake pedal must be pressed, to allow engine cranking. Place the gear selector in NEUTRAL (N) and
apply the brake pedal BEFORE turning the key to the START/AVV position; otherwise, the engine will not crank and the key must be cycled OFF, then back on, before cranking is allowed.
Gear Unavailable This message appears, along with a warning buzzer:
• When it is not possible to change gear due to a fault in the system.
• When, due a fault in the system, it is only possible to engage 1st (1), 2nd (2), 3rd (3) or REVERSE (R).
Contact your authorized dealer if the message continues to appear.
Shift Not Allowed This message may appear when starting the engine at low temperature. In this case the Automated
Manual transmission isn't able to engage first gear, in this situation either use the engine block/
transmission heater or allow the engine to idle in NEUTRAL (N) until the transmission has warmed.
Press Brake And Try Again This message appears accompanied, in some cases, by a warning buzzer, if you attempt to change gear with the vehicle parked without pressing the brake pedal.
To shift the transmission (with key on/engine off), press and hold the brake pedal, move the gear selec- tor to NEUTRAL (N), then move the gear selector to the desired position.
Shift To Neutral This message appears, when the gear selector must be moved to the NEUTRAL (N) position.
When the gear selector is moved to NEUTRAL (N) the message on the display should go off.
Press Brake Pedal This message is shown in the display together with an acoustic signal, when the brake pedal is not
pressed during a starting attempt.
Press Brake Shift to N key to start This message appears, when the drivers door is first opened, to remind to Press the Brake pedal and shift the lever in N to permit the cranking.
87

Towing The Vehicle
NOTE:
• The information in this section is for Auto-mated Manual Transmission (Diesel En-
gine) models ONLY. DO NOT flat tow any
model with a gasoline engine. Gasoline
engine models MUST be towed with front
wheels OFF the ground. See "Recreational
Towing" for additional information.
• For vehicles equipped with Electric Park Brake, you must ensure that the Auto Park
Brake feature is disabled before being
towed, to avoid inadvertent Electric Park
Brake engagement. The Auto Park Brake
feature can be temporarily disabled by
holding the park brake switch in the off
position while turning the ignition key from
ON/RUN to “OFF”.
• Vehicles with a discharged battery or total electrical failure when the Electric Park
Brake (EPB) is engaged, will need a wheel
dolly or jack to raise the rear wheels off the
ground when moving the vehicle onto a
flatbed. • The manufacturer recommends towing your
vehicle with all four wheels OFFthe ground
using a flatbed.
• Automated Manual transmission vehicles can also be flat towed (all four wheels on
the ground) with the transmission in NEU-
TRAL. Ensure the transmission is in NEU-
TRAL (N) (by checking that the vehicle
moves when pushed) and tow in the same
way as a normal vehicle with a manual
transmission.
If it is not possible to shift the transmission to
NEUTRAL (N), do not flat tow the vehicle and
contact your authorized dealer.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode. NOTE:
For vehicles equipped with Electric Park
Brake the SafeHold feature will engage the
Electric Park Brake whenever the driver's
door is opened (if the ignition is ON and the
brake pedal is released). If you are towing
this vehicle with the ignition in the ON/RUN
position, you must manually disable the Elec-
tric Park Brake each time the driver's door is
opened, by pressing the brake pedal and then
releasing the EPB.
CAUTION!
• DO NOT flat tow any disabled vehicle if
condition is related to the clutch,
transmission or driveline. Additional
damage to the drivetrain could result.
• Towing this vehicle in violation of the
above requirements can cause severe
engine, transmission, or drivetrain
damage. Damage from improper tow-
ing is not covered under the New Ve-
hicle Limited Warranty.
• Ensure that the electric park brake (if
equipped) is released, and remains re-
leased, while being towed.STARTING AND OPERATING
88

TOWING A DISABLED VEHICLE
This section describes procedures for towing
a disabled vehicle using a commercial towing
service.
Towing Condition Wheels OFF The GroundALL Models
Flat Tow NONEIf transmission is operable:
• Transmission in
NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly Tow Rear
Front OK
Flatbed ALL
BEST METHOD
Proper towing or lifting equipment is required
to prevent damage to your vehicle. Use only
tow bars and other equipment designed for
this purpose, following equipment manufac-
turer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing
device to main structural members of the
vehicle, not to bumpers or associated brack-
ets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.NOTE:
For vehicles equipped with diesel engine and
electric park brake, see important informa-
tion under “Automated Manual Transmis-
sion.”
If the key fob is unavailable or the vehicle's
battery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the automatic transmission out of
PARK for towing.CAUTION!
• Do not use sling type equipment when
towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed
truck, do not attach to front or rear
suspension components. Damage to
your vehicle may result from improper
towing.
121

Confirm the passkey shown on the mobile
phone matches the passkey shown on the
Uconnect system then accept the Bluetooth
pairing request.
NOTE:
Some mobile phones require the PIN to be
entered manually, enter the PIN number
shown on the Uconnect screen.
Select The Android Mobile Phone's Priority
Level
When the pairing process has successfully
completed, the system will prompt you to
choose whether or not this is your favorite
mobile phone. Selecting “Yes” will make this
mobile phone the highest priority. This mo-
bile phone will take precedence over other
paired mobile phones within range and will
connect to the Uconnect system automati-
cally when entering the vehicle. Only one
mobile phone and/or one Bluetooth audio
device can be connected to the Uconnect
system at a time. If “No” is selected, simply
select “Uconnect” from the mobile phone/
audio device Bluetooth screen, and the
Uconnect system will reconnect to the
Bluetooth device.You are now ready to make hands-free calls.
Press the Uconnect VR button
on your
steering wheel to begin.
NOTE:
Refer to UconnectPhone.com website for ad-
ditional information on mobile phone pairing
and for a list of compatible phones.
Common Phone Commands
(Examples)
• “Call John Smith”
• “Call John Smith mobile”
• “Dial 1 248 555 1212”
• “Redial”
Mute (Or Unmute) Microphone
During Call
• During a call, press the “Mute” button on the Phone main screen to mute and unmute
the call.
Transfer Ongoing Call Between
Handset And Vehicle
• During an on-going call, press the “Trans-fer” button on the Phone main screen to
transfer an on-going call between handset
and vehicle.
Phonebook
The Uconnect system will automatically sync
your phonebook from your paired phone, if
this feature is supported by your phone.
Phonebook contacts are updated each time
that the phone is connected. If your phone
book entries do not appear, check the set-
tings on your phone. Some phones require
you to enable this feature manually.
• Your phonebook can be browsed on theUconnect system touchscreen, but editing
can only be done on your phone. To browse,
press the “Phone” button on the touch-
screen, then the “Phonebook” button on
the touchscreen.
Favorite phonebook entries can be saved as
Favorites for quicker access. Favorites are
shown at the top of the main phone screen.
175