This guide has been prepared to help you get quickly acquainted with your new RAM brand vehicle  
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for  your Owner’s Manual.
For complete operational instructions, maintenance procedures and import\
ant safety messages, please  consult your Owner’s Manual, Navigation/Uconnect manuals found on the website on the back c\
over and 
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For additional information on accessories 
to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local 
RAM brand dealer.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your driving ability can   
be seriously impaired with blood alcohol levels far below the legal mini\
mum. If you are drinking, don’t 
drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes are slower, 
and your judgment is impaired when you have been drinking. Never drink a\
nd then drive.
IMPORTANT
Get warranty and other information online – you can review and print \
or download a copy of the Owner’s  Manual, Navigation/Uconnect manuals and the limited warranties provided by FCA US LLC for your 
vehicle by visiting  www.mopar.com (U.S.) or  www.owners.mopar.ca (Canada). Click on the applicable 
link in the “Popular Topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada) 
homepage and follow the instructions to select the applicable year, make and model of your vehicle.
This User Guide is intended to familiarize you with the important featur\
es of your vehicle. Your Owner’s  Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the 
back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase 
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement 
kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in  loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly recommends that the 
driver use extreme caution when using any device or feature that may tak\
e their attention off the road. Use of 
any electrical devices, such as cellular telephones, computers, portable\
 radios, vehicle navigation or other  devices, by the driver while the vehicle is moving is dangerous and coul\
d lead to a serious collision. Texting  while driving is also dangerous and should never be done while the vehic\
le is moving. If you find yourself 
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your 
vehicle. Some states or provinces prohibit the use of cellular telephone\
s or texting while driving. It is always  the driver’s responsibility to comply with all local laws.
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18VF-926-AA
 RAM ProMaster SECOND Edition User GUIDE
DOWNLOAD A FREE ELECTRONIC COPY OF 
THE MOST UP-TO-DATE OWNER’S MANUAL, MEDIA   
AND WARRANTY BOOKLET BY VISITING:
WWW.MOPAR.COM/EN-US/CARE/OWNERS-MANUAL.HTML (U.S. RESIDENTS); WWW.OWNERS.MOPAR.CA (CANADIAN RESIDENts).
RAMTRUCKS.COM (U.S.)   ramtrucks.ca (CANADA)
©2017 FCA US LLC. All Rights Reserved. RAM is a registered trademark of FCA US LLC.
WHETHER IT’S PROVIDING INFORMATION 
ABOUT SPECIFIC PRODUCT FEATURES, 
TAKING A TOUR THROUGH YOUR VEHICLE’S  HERITAGE, KNOWING WHAT STEPS TO 
TAKE FOLLOWING AN ACCIDENT, OR SCHEDULING YOUR  NEXT APPOINTMENT, WE KNOW YOU’LL FIND THE APP AN IMPORTANT EXTENSION OF YOUR RAM VEHICLE. SIMPLY 
DOWNLOAD THE APP, SELECT YOUR MAKE AND MODEL 
AND ENJOY THE RIDE. TO GET THIS APP, GO DIRECTLY TO 
THE APP STORE OR GOOGLE PLAY AND ENTER THE SEARCH  KEYWORD “RAM TOOLBOX” (U.S. residents ONLY).
WWW.RAMTRUCKS.COM/EN/OWNERS (U.S.) or   
WWW.OWNERS.MOPAR.CA (CANADA) PROVIDES SPECIAL  OFFERS TAILORED TO YOUR NEEDS, CUSTOMIZED VEHICLE GALLERIES, PERSONALIZED SERVICE RECORDS AND MORE. 
TO GET THIS INFORMATION, JUST CREATE AN ACCOUNT AND  CHECK BACK OFTEN.
Get warranty and other information online – you 
can review and print or download a copy of the 
owner’s manual, navigation/uconnect manuals 
and the limited warranties provided by FCA US LLC  for your vehicle by visiting www.mopar.com (U.S.) 
or WWW.OWNERS.MOPAR.CA (CANADA). Click on the 
applicable link in the “popular topics” area of the   
www.mopar.com (U.S.) or WWW.OWNERS.MOPAR.CA  (CANADA) homepage and follow the instructions   
to select the applicable year, make and model of  your vehicle.
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2018
RAM
PROMASTER
USER
GUIDE