service Ram ProMaster 2018 Owner's Guide

CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop
the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer
drops back into the normal range. If the
pointer remains on HOT (H), and you hear
continuous chimes, turn the engine off
immediately and call for service.
GEAR SELECTOR OVERRIDE (GASOLINE
ENGINE ONLY)
If a malfunction occurs and the gear selector
cannot be moved out of the PARK position,
you can use the following procedure to tem-
porarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool,remove the gear selector override access
cover which is located below the gear
selector. 4. Press and maintain firm pressure on the
brake pedal.
5. Insert the screwdriver or similar tool into the access port, and push and hold the
override release lever forward.
6. Move the gear selector to the NEUTRAL position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the gear selector override access cover.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand,
or snow, it can often be moved using a rock-
ing motion. Turn the steering wheel right and
left to clear the area around the front wheels.
Shift back and forth between DRIVE and
REVERSE, while gently pressing the accel-
erator. Use the least amount of accelerator
pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing
the engine. NOTE:
Vehicles with diesel engine (automated
manual transmission) cannot be rocked in
this manner, because the transmission will
not allow shifts between forward and RE-
VERSE gears while the wheels are turning.
CAUTION!
Racing the engine or spinning the wheels
may lead to transmission overheating and
failure. Allow the engine to idle with the
transmission in NEUTRAL for at least one
minute after every five rocking-motion
cycles. This will minimize overheating and
reduce the risk of transmission failure dur-
ing prolonged efforts to free a stuck ve-
hicle.
119

TOWING A DISABLED VEHICLE
This section describes procedures for towing
a disabled vehicle using a commercial towing
service.
Towing Condition Wheels OFF The GroundALL Models
Flat Tow NONEIf transmission is operable:
• Transmission in
NEUTRAL
• 25 mph (40 km/h) max speed
• 15 miles (24 km) max distance
Wheel Lift Or Dolly Tow Rear
Front OK
Flatbed ALL
BEST METHOD
Proper towing or lifting equipment is required
to prevent damage to your vehicle. Use only
tow bars and other equipment designed for
this purpose, following equipment manufac-
turer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing
device to main structural members of the
vehicle, not to bumpers or associated brack-
ets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, de-
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.NOTE:
For vehicles equipped with diesel engine and
electric park brake, see important informa-
tion under “Automated Manual Transmis-
sion.”
If the key fob is unavailable or the vehicle's
battery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the automatic transmission out of
PARK for towing.CAUTION!
• Do not use sling type equipment when
towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed
truck, do not attach to front or rear
suspension components. Damage to
your vehicle may result from improper
towing.
121

SCHEDULED SERVICING — GASOLINE
ENGINE
Your vehicle is equipped with an automatic
oil change indicator system. The oil change
indicator system will remind you that it is
time to take your vehicle in for scheduled
maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate in
the instrument cluster. This means that ser-
vice is required for your vehicle. Operating
conditions such as frequent short-trips,
trailer tow, and extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed. Se-
vere Operating Conditions can cause the
change oil message to illuminate as early as
3,500 miles (5,600 km) since last reset.
Have your vehicle serviced as soon as pos-
sible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change
indicator message after completing the sched-
uled oil change. If a scheduled oil change is
performed by someone other than your autho-
rized dealer, the message can be reset byreferring to the steps described under “Instru-
ment Cluster Display” in “Getting To Know
Your Instrument Panel” in your Owner’s
Manual on
www.ramtrucks.com/en/owners/
manuals for further information.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
twelve months or 350 hours of engine run
time, whichever comes first. The 350 hours
of engine run or idle time is generally only a
concern for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles
(6,500 km) or 350 hours of engine run time
if the vehicle is operated in a dusty and off
road environment or is operated predomi-
nately at idle or only very low engine RPM’s.
This type of vehicle use is considered Severe
Duty. Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look
for unusual wear or damage
• Check the fluid levels of the coolant reser- voir, brake master cylinder, and power
steering and fill as needed
• Check function of all interior and exterior lights
SERVICING AND MAINTENANCE
124

WARNING!
• You can be badly injured working on oraround a motor vehicle. Do only service
work for which you have the knowledge
and the right equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a com-
petent mechanic.
• Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an
accident.
127

Heavy Duty Use Of The Vehicle
Change engine oil at 4,000 miles (6,500 km)
or 350 hours of engine run time if the vehicle
is operated in a dusty and off road environ-
ment or is operated predominately at idle or
only very low engine RPM’s. This type of
vehicle use is considered Severe Duty.
SCHEDULED MAINTENANCE — DIESEL
ENGINE
Your vehicle is equipped with an automatic
oil change indicator system. The oil change
indicator system will remind you that it is
time to take your vehicle in for scheduled
maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate in
the instrument cluster. This means that ser-
vice is required for your vehicle. Operating
conditions such as frequent short-trips,
trailer tow, and extremely hot or cold ambient
temperatures will influence when the “Oil
Change Required” message is displayed. Se-
vere Operating Conditions can cause the
change oil message to illuminate as early as3,500 miles (5,600 km) since last reset.
Have your vehicle serviced as soon as pos-
sible, within the next 500 miles (805 km).
NOTE:
Under no circumstances should oil change
intervals exceed 18,500 miles (29,773 km)
or twelve months, whichever comes first.
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check the tire inflation pressures and look
for unusual wear or damage
• Check the fluid levels of the coolant reser- voir, brake master cylinder, and power
steering, and fill as needed
• Check function of all interior and exterior lights
Maintenance Plan — Diesel Fuel
Up To B5 Biodiesel
Required Maintenance Intervals.
Refer to the maintenance schedules on the
following page for the required maintenance
intervals.
At Every Oil Change Interval As Indicated By The Oil Change Indicator System:
• Change oil and filter.
• Rotate the tires. Rotate at the first sign of
irregular wear, even if it occurs before your
next scheduled service.
• Inspect battery and clean and tighten ter- minals as required.
• Inspect brake pads, rotors, hoses and park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or off-road conditions.
SERVICING AND MAINTENANCE
128

Mileage or time passed
(whichever comes first)
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
16,000
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Change FEAD Belt every four years or
80,000 miles (128,000 km) which ever
comes first. XX X
Change Glow Plugs every five years or
150,000 miles (240,000 km) which ever
comes first. XX X
Change Automatic Belt tensioner every
five years or 150,000 miles
(240,000 km) which ever comes first. XX X
* The brake fluid change interval is time
based only, Mileage intervals do not apply.
NOTE:
Change Timing Chain and Gear at
249,000 miles (400,000 km).WARNING!
• You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge
and the right equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a com-
petent mechanic.
WARNING!
• Failure to properly inspect and maintainyour vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an
accident.
SERVICING AND MAINTENANCE
130

Additional Maintenance — B6 To B20 Biodiesel
NOTE:
• Under no circumstances should oil changeintervals exceed 10,000 miles (16 093km)
or six months, whichever comes first. • The owner is required to monitor mileage
for B6-B20 biodiesel, the automatic oil
change indicator system does not reflect
the use of biofuels.
Additional Maintenance Plan — B6 To B20 Biodiesel
Mileage or time passed (whichever comes first)10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
16,000
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional B6 to B20 Maintenance
Replace fuel filter and drain water from the fuel filter assembly. X X X X X X X
WARNING!
• You can be badly injured working on or around a motor vehicle. Do only service
work for which you have the knowledge
and the right equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a com-
petent mechanic.
WARNING!
•Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an ac-
cident.
131

RAISING THE VEHICLE
In the case where it is necessary to raise the
vehicle, go to an authorized dealer or service
station.
TIRES
Tire Safety Information
Tire safety information will cover aspects of
the following information: Tire Markings, Tire
Identification Numbers, Tire Terminology and
Definitions, Tire Pressures, and Tire Loading.
Tire MarkingsNOTE:
• P (Passenger) — Metric tire sizing is basedon U.S. design standards. P-Metric tires
have the letter “P” molded into the sidewall
preceding the size designation. Example:
P215/65R15 95H.
• European — Metric tire sizing is based on European design standards. Tires designed
to this standard have the tire size molded
into the sidewall beginning with the section
width. The letter "P" is absent from this tire
size designation. Example: 215/
65R15 96H.
• LT (Light Truck) — Metric tire sizing is based on U.S. design standards. The size
designation for LT-Metric tires is the same
as for P-Metric tires except for the letters
“LT” that are molded into the sidewall
preceding the size designation. Example:
LT235/85R16.
• Temporary spare tires are designed for tem- porary emergency use only. Temporary high
pressure compact spare tires have the letter
“T” or “S” molded into the sidewall preced-
ing the size designation. Example: T145/
80D18 103M.
Tire Markings
1 — U.S. DOT
Safety Stan-
dards Code
(TIN) 4 — Maximum
Load
2 — Size Desig-
nation 5 — Maximum
Pressure
3 — Service
Description 6 — Treadwear,
Traction and
Temperature
Grades
SERVICING AND MAINTENANCE
134

EXAMPLE:
Service Description:
95 = Load Index
• A numerical code associated with the maximum load a tire can carry
H = Speed Symbol
• A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain operating conditions
• The maximum speed corresponding to the speed symbol should only be achieved under specified operating conditions (i.e., tire pressure, vehicle
loading, road conditions, and posted speed limits)
Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
• XL= Extra load (or reinforced) tire, or
• LL= Light load tire or
• C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire
SERVICING AND MAINTENANCE
136

Radial Ply Tires
WARNING!
Combining radial ply tires with other types
of tires on your vehicle will cause your
vehicle to handle poorly. The instability
could cause a collision. Always use radial
ply tires in sets of four. Never combine
them with other types of tires.
Tire Repair
If your tire becomes damaged, it may be
repaired if it meets the following criteria:
• The tire has not been driven on when flat.
• The damage is only on the tread section of your tire (sidewall damage is not repair-
able).
• The puncture is no greater thana¼ofan inch (6 mm).
Consult an authorized tire dealer for tire re-
pairs and additional information. Damaged Run Flat tires, or Run Flat tires that
have experienced a loss of pressure should be
replaced immediately with another Run Flat
tire of identical size and service description
(Load Index and Speed Symbol).
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after
a rapid loss of inflation pressure. This rapid
loss of inflation is referred to as the Run Flat
mode. A Run Flat mode occurs when the tire
inflation pressure is of/or below 14 psi
(96 kPa). Once a Run Flat tire reaches the
run flat mode it has limited driving capabili-
ties and needs to be replaced immediately. A
Run Flat tire is not repairable.
It is not recommended driving a vehicle
loaded at full capacity or to tow a trailer while
a tire is in the run flat mode.
See the tire pressure monitoring section for
more information.
Tire Spinning
When stuck in mud, sand, snow, or ice con-
ditions, do not spin your vehicle's wheels
above 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In
Case Of Emergency” for further information.
WARNING!
Fast spinning tires can be dangerous.
Forces generated by excessive wheel
speeds may cause tire damage or failure. A
tire could explode and injure someone. Do
not spin your vehicle's wheels faster than
30 mph (48 km/h) for more than 30 sec-
onds continuously when you are stuck,
and do not let anyone near a spinning
wheel, no matter what the speed.
SERVICING AND MAINTENANCE
144