service Ram ProMaster 2018 Owner's Manual

Vehicles equipped with the Anti-Lock Brake
System (ABS) are also equipped with Elec-
tronic Brake Force Distribution (EBD). In the
event of an EBD failure, the Brake Warning
Light will turn on along with the ABS Light.
Immediate repair to the ABS system is re-
quired.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from
the OFF position to the ON/RUN position.
The light should illuminate for approximately
two seconds. The light should then turn off
unless the parking brake is applied or a brake
fault is detected. If the light does not illumi-
nate, have the light inspected by your autho-
rized dealer.
The light also will turn on when the parking
brake is applied with the ignition switch in
the ON/RUN position.
NOTE:
This light shows only that the parking brake is
applied. It does not show the degree of brake
application.— Battery Charge Warning Light
This light illuminates when the battery is not
charging properly. If it stays on while the
engine is running, there may be a malfunc-
tion with the charging system. Contact your
authorized dealer as soon as possible.
This indicates a possible problem with the
electrical system or a related component.
— Door Open Warning Light
This indicator will illuminate when one or
more door(s) are not fully closed.
NOTE:
If the vehicle is moving and a door is opened,
there will also be a single chime.
— Electric Power Steering Fail Warn-
ing Light
This light will turn on when there's a fault
with the EPS (Electric Power Steering).
— Electronic Throttle Control (ETC)
Warning Light
This light informs you of a problem with the
Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is run-
ning, the light will either stay on or flash
depending on the nature of the problem.
Cycle the ignition when the vehicle is safely
and completely stopped and the transmission
is placed in the PARK position. The light
should turn off. If the light remains on with
the vehicle running, your vehicle will usually
be drivable; however, see an authorized
dealer for service as soon as possible.
If the light continues to flash when the ve-
hicle is running, immediate service is re-
quired and you may experience reduced per-
formance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The
light will come on when the ignition is placed
in the ON/RUN or MAR/ON/RUN position and
remain on briefly as a bulb check. If the light
does not come on during starting, have the
system checked by an authorized dealer.
35

— Engine Temperature Warning Light
This light warns of an overheated engine
condition. If the engine coolant temperature
is too high, this indicator will illuminate and
a single chime will sound.
If the light turns on while driving, safely pull
over and stop the vehicle. If the A/C system is
on, turn it off. Also, shift the transmission
into NEUTRAL and idle the vehicle. If the
temperature reading does not return to nor-
mal, turn the engine off immediately and call
for service. Refer to “If Your Engine Over-
heats” in “In Case Of Emergency” for further
information.
— Oil Pressure Warning Light
This light indicates low engine oil pressure. If
the light turns on while driving, stop the
vehicle and shut off the engine as soon as
possible. A chime will sound when this light
turns on.
Do not operate the vehicle until the cause is
corrected. This light does not indicate how
much oil is in the engine. The engine oil level
must be checked under the hood.
— Seat Belt Reminder Warning Light
When the ignition is first placed in the ON/
RUN or MAR/ON/RUN position, if the driver’s
seat belt is unbuckled, a chime will sound
and the light will turn on. When driving, if the
driver or front passenger seat belt remains
unbuckled, the Seat Belt Reminder Light will
flash or remain on continuously and a chime
will sound. Refer to “Occupant Restraints
Systems” in “Safety” for further information.
— Transmission Fault Warning Light
This light will illuminate (together with a
message in the instrument cluster display
and a buzzer) to indicate a transmission
fault. Contact your authorized dealer if the
message remains after restarting the engine.
For vehicles with a diesel engine, see "Instru-
ment Cluster Messages" in "Automated
Manual Transmission" for additional informa-
tion.
— Transmission Temperature Warning
Light — If Equipped
This light indicates high transmission fluid
temperature. This may occur with strenuous
usage such as trailer towing. If this light turns on, stop the vehicle and run the engine at idle
or slightly faster, with the transmission in
PARK or NEUTRAL, until the light turns off.
Once the light turns off, you may continue to
drive normally.
WARNING!
If you continue operating the vehicle when
the Transmission Temperature Warning
Light is illuminated you could cause the
fluid to boil over, come in contact with hot
engine or exhaust components and cause
a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated
will eventually cause severe transmission
damage or transmission failure.
GETTING TO KNOW YOUR INSTRUMENT PANEL
36

Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illumi-
nate the light after engine start. The vehicle
should be serviced if the light stays on
through several typical driving styles. In most
situations, the vehicle will drive normally and
will not require towing.
When the engine is running, the MIL may
flash to alert serious conditions that could
lead to immediate loss of power or severe
catalytic converter damage. The vehicle
should be serviced as soon as possible if this
occurs.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher tem-
peratures than in normal operating condi-
tions. This can cause a fire if you drive
slowly or park over flammable substances
such as dry plants, wood, cardboard, etc.
This could result in death or serious injury
to the driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction
Indicator Light (MIL) on could cause dam-
age to the vehicle control system. It also
could affect fuel economy and driveability.
If the MIL is flashing, severe catalytic
converter damage and power loss will soon
occur. Immediate service is required.
— Anti-Lock Brake (ABS) Warning
Light
This light monitors the Anti-Lock Brake Sys-
tem (ABS). The light will turn on when the
ignition is placed in the ON/RUN or MAR/ON/
RUN position and may stay on for as long as
four seconds.
If the ABS light remains on or turns on while
driving, then the Anti-Lock portion of the
brake system is not functioning and service is
required. However, the conventional brake
system will continue to operate normally if
the brake warning light is not on. If the ABS light is on, the brake system
should be serviced as soon as possible to
restore the benefits of Anti-Lock Brakes. If
the ABS light does not turn on when the
ignition is placed in the ON/RUN or MAR/ON/
RUN position, have the light inspected by an
authorized dealer.
— Generic Warning Light
The Generic Warning Light will illuminate if
any of the following conditions occur: Engine
Oil Pressure Sensor Failure, External Light
Failure, Fuel Cut-Off intervention or fail,
Parking Sensor Failure, DST System Failure.
The telltale will remain on fixed in case of
swivel seat failure and on blinking in case of
Air Bag Warning Light Failure. Contact an
authorized dealer immediately for service.
39

ONBOARD DIAGNOSTIC SYSTEM —
OBD II
Your vehicle is equipped with a sophisticated
Onboard Diagnostic system called OBD II.
This system monitors the performance of the
emissions, engine, and transmission control
systems. When these systems are operating
properly, your vehicle will provide excellent
performance and fuel economy, as well as
engine emissions well within current govern-
ment regulations.
If any of these systems require service, the
OBD II system will turn on the Malfunction
Indicator Light (MIL). It will also store diag-
nostic codes and other information to assist
your service technician in making repairs.
Although your vehicle will usually be drivable
and not need towing, see your authorized
dealer for service as soon as possible.
CAUTION!
• Prolonged driving with the MIL on couldcause further damage to the emission
control system. It could also affect fuel
economy and driveability. The vehicle
must be serviced before any emissions
tests can be performed.
• If the MIL is flashing while the vehicle is
running, severe catalytic converter dam-
age and power loss will soon occur. Im-
mediate service is required.
Onboard Diagnostic System (OBD
II) Cybersecurity
Your vehicle is required to have an Onboard
Diagnostic system (OBD II) and a connection
port to allow access to information related to
the performance of your emissions controls.
Authorized service technicians may need to
access this information to assist with the
diagnosis and service of your vehicle and
emissions system.
WARNING!
• ONLY an authorized service technicianshould connect equipment to the OBD II
connection port in order to diagnose or
service your vehicle.
• If unauthorized equipment is connected
to the OBD II connection port, such as a
driver-behavior tracking device, it may:• Be possible that vehicle systems,
including safety related systems,
could be impaired or a loss of ve-
hicle control could occur that may
result in an accident involving seri-
ous injury or death.
• Access, or allow others to access,
information stored in your vehicle
systems, including personal infor-
mation.
For further information, refer to “Cybersecurity”
in “Multimedia”.
GETTING TO KNOW YOUR INSTRUMENT PANEL
42

9. If the air bag system in this vehicle needsto be modified to accommodate a dis-
abled person, refer to the “Customer As-
sistance” section for customer service
contact information.
WARNING!
• Never place a rear-facing child restraintin front of an air bag. A deploying pas-
senger front air bag can cause death or
serious injury to a child 12 years or
younger, including a child in a rear-
facing child restraint.
• Only use a rear-facing child restraint in a
vehicle with a rear seat.
Seat Belt Systems
Buckle up even though you are an excellent
driver, even on short trips. Someone on the
road may be a poor driver and could cause a
collision that includes you. This can happen
far away from home or on your own street.
Research has shown that seat belts save
lives, and they can reduce the seriousness of
injuries in a collision. Some of the worst
injuries happen when people are thrown from the vehicle. Seat belts reduce the possibility
of ejection and the risk of injury caused by
striking the inside of the vehicle. Everyone in
a motor vehicle should be belted at all times.
Enhanced Seat Belt Use Reminder System
(BeltAlert)
Driver and Passenger BeltAlert (if equipped)
BeltAlert is a feature intended to remind
the driver and outboard front seat passenger
(if equipped with outboard front passenger
seat BeltAlert) to buckle their seat belts. The
Belt Alert feature is active whenever the igni-
tion switch is in the START or ON/RUN posi-
tion.
Initial Indication
If the driver is unbuckled when the ignition
switch is first in the START or ON/RUN posi-
tion, a chime will signal for a few seconds. If
the driver or outboard front seat passenger (if
equipped with outboard front passenger seat
BeltAlert) is unbuckled when the ignition
switch is first in the START or ON/RUN posi-
tion the Seat Belt Reminder Light will turn on
and remain on until both outboard front seat belts are buckled. The outboard front passen-
ger seat BeltAlert is not active when an out-
board front passenger seat is unoccupied.
BeltAlert Warning Sequence
The BeltAlert warning sequence is activated
when the vehicle is moving above a specified
vehicle speed range and the driver or out-
board front seat passenger is unbuckled (if
equipped with outboard front passenger seat
BeltAlert) (the outboard front passenger seat
BeltAlert is not active when the outboard
front passenger seat is unoccupied). The
BeltAlert warning sequence starts by blinking
the Seat Belt Reminder Light and sounding
an intermittent chime. Once the BeltAlert
warning sequence has completed, the Seat
Belt Reminder Light will remain on until the
seat belts are buckled. The BeltAlert warning
sequence may repeat based on vehicle speed
until the driver and occupied outboard front
seat passenger seat belts are buckled. The
driver should instruct all occupants to buckle
their seat belts.
Change of Status
If the driver or outboard front seat passenger
(if equipped with outboard front passenger
SAFETY
48

If the passenger seating position is equipped
with an ALR and is being used for normal
usage, only pull the seat belt webbing out far
enough to comfortably wrap around the occu-
pant’s mid-section so as to not activate the
ALR. If the ALR is activated, you will hear a
clicking sound as the seat belt retracts. Allow
the webbing to retract completely in this case
and then carefully pull out only the amount ofwebbing necessary to comfortably wrap
around the occupant’s mid-section. Slide the
latch plate into the buckle until you hear a
"click."
In Automatic Locking Mode, the shoulder
belt is automatically pre-locked. The seat
belt will still retract to remove any slack in
the shoulder belt. Use the Automatic Locking
Mode anytime a child restraint is installed in
a seating position that has a seat belt with
this feature. Children 12 years old and under
should always be properly restrained in a
vehicle with a rear seat.
WARNING!
• Never place a rear-facing child restraint
in front of an air bag. A deploying pas-
senger front air bag can cause death or
serious injury to a child 12 years or
younger, including a child in a rear-
facing child restraint.
• Only use a rear-facing child restraint in a
vehicle with a rear seat. How To Engage The Automatic Locking Mode
1. Buckle the combination lap and shoulder
belt.
2. Grasp the shoulder portion and pull down- ward until the entire seat belt is extracted.
3. Allow the seat belt to retract. As the seat belt retracts, you will hear a clicking
sound. This indicates the seat belt is now
in the Automatic Locking Mode.
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt
and allow it to retract completely to disen-
gage the Automatic Locking Mode and acti-
vate the vehicle sensitive (emergency) lock-
ing mode.
WARNING!
• The seat belt assembly must be replaced if the switchable Automatic Locking Re-
tractor (ALR) feature or any other seat
belt function is not working properly
when checked according to the proce-
dures in the Service Manual.
Front Bench Seat: ALR — Switchable Automatic Locking Retractor
SAFETY
54

WARNING!
• Failure to replace the seat belt assemblycould increase the risk of injury in colli-
sions.
• Do not use the Automatic Locking Mode
to restrain occupants who are wearing
the seat belt or children who are using
booster seats. The locked mode is only
used to install rear-facing or forward-
facing child restraints that have a har-
ness for restraining the child.
Supplemental Restraint Systems
(SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask your autho-
rized dealer.
The air bag system must be ready to protect
you in a collision. The Occupant Restraint
Controller (ORC) monitors the internal cir-
cuits and interconnecting wiring associated with the electrical Air Bag System Compo-
nents. Your vehicle may be equipped with the
following Air Bag System Components:
Air Bag System Components
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
• Steering Wheel and Column
• Instrument Panel
• Driver and Front Passenger Air Bags
• Seat Belt Buckle Switch
• Supplemental Side Air Bags
• Front and Side Impact Sensors
• Seat Belt Pretensioners
Air Bag Warning Light
The ORC monitors the readiness of the
electronic parts of the air bag system when-
ever the ignition switch is in the AVV/START
or MAR/ACC/ON/RUN position. If the ignition
switch is in the STOP/OFF/LOCK position the
air bag system is not on and the air bags will
not inflate. The ORC contains a backup power supply
system that may deploy the air bag system
even if the battery loses power or it becomes
disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light
in the instrument panel for approximately
four to eight seconds for a self-check when
the ignition switch is in the MAR/ACC/ON/
RUN position. After the self-check, the Air
Bag Warning Light will turn off. If the ORC
detects a malfunction in any part of the
system, it turns on the Air Bag Warning Light,
either momentarily or continuously. A single
chime will sound to alert you if the light
comes on again after initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag
Warning Light if a malfunction is detected
that could affect the air bag system. The
diagnostics also record the nature of the
malfunction. While the air bag system is
designed to be maintenance free, if any of the
following occurs, have an authorized dealer
service the air bag system immediately.
55

• The Air Bag Warning Light does not comeon during the four to eight seconds when
the ignition switch is first in the MAR/ACC/
ON/RUN position.
• The Air Bag Warning Light remains on after the four to eight-second interval.
• The Air Bag Warning Light comes on inter- mittently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any en-
gine related gauges are not working, the Oc-
cupant Restraint Controller (ORC) may also
be disabled. In this condition the air bags
may not be ready to inflate for your protec-
tion. Have an authorized dealer service the
air bag system immediately.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t
have the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first
WARNING!
turned on, stays on after you start the
vehicle, or if it comes on as you drive, have
an authorized dealer service the air bag
system immediately.
Front Air Bags
This vehicle has front air bags and lap/
shoulder belts for both the driver and front
passenger. The front air bags are a supple-
ment to the seat belt restraint systems. The
driver front air bag is mounted in the center
of the steering wheel. The passenger front air
bag is mounted in the instrument panel,
above the glove compartment. The words
“SRS AIRBAG” or “AIRBAG” are embossed
on the air bag covers.
WARNING!
• Being too close to the steering wheel or instrument panel during front air bag
deployment could cause serious injury,
including death. Air bags need room to
Front Air Bag Locations
1 — Driver Front Air Bag
2 — Passenger Front Air Bag
SAFETY
56

The SABICs may help reduce the risk of
partial or complete ejection of vehicle occu-
pants through side windows in certain roll-
over or side impact events.
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC)
monitors the internal circuits and intercon-
necting wiring associated with electrical Air
Bag System Components listed below:
• Occupant Restraint Controller (ORC)
• Air Bag Warning Light
• Steering Wheel and Column
• Instrument Panel
• Driver and Front Passenger Air Bags
• Seat Belt Buckle Switch
• Supplemental Side Air Bags
• Front and Side Impact Sensors
• Seat Belt Pretensioners
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system.
If you do have a collision which deploys the
air bags, any or all of the following may occur:
• The air bag material may sometimes cause
abrasions and/or skin reddening to the oc-
cupants as the air bags deploy and unfold.
The abrasions are similar to friction rope
burns or those you might get sliding along a
carpet or gymnasium floor. They are not
caused by contact with chemicals. They are
not permanent and normally heal quickly.
However, if you haven’t healed significantly
within a few days, or if you have any blis-
tering, see your doctor immediately.
• As the air bags deflate, you may see some smoke-like particles. The particles are a
normal by-product of the process that gen-
erates the non-toxic gas used for air bag
inflation. These airborne particles may irri-
tate the skin, eyes, nose, or throat. If you
have skin or eye irritation, rinse the area
with cool water. For nose or throat irritation,
move to fresh air. If the irritation continues, see your doctor. If these particles settle on
your clothing, follow the garment manufac-
turer’s instructions for cleaning.
Do not drive your vehicle after the air bags
have deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
WARNING!
Deployed air bags and seat belt preten-
sioners cannot protect you in another col-
lision. Have the air bags, seat belt preten-
sioners, and the seat belt retractor
assemblies replaced by an authorized
dealer immediately. Also, have the Occu-
pant Restraint Controller System serviced
as well.
NOTE:
• Air bag covers may not be obvious in the interior trim, but they will open during air
bag deployment.
• After any collision, the vehicle should be taken to an authorized dealer immediately.
61

Maintaining Your Air Bag System
WARNING!
• Modifications to any part of the air bagsystem could cause it to fail when you
need it. You could be injured if the air
bag system is not there to protect you.
Do not modify the components or wiring,
including adding any kind of badges or
stickers to the steering wheel hub trim
cover or the upper right side of the in-
strument panel. Do not modify the front
bumper, vehicle body structure, or add
aftermarket side steps or running
boards.
• It is dangerous to try to repair any part of
the air bag system yourself. Be sure to
tell anyone who works on your vehicle
that it has an air bag system.
• Do not attempt to modify any part of your
air bag system. The air bag may inflate
accidentally or may not function prop-
erly if modifications are made. Take your
vehicle to an authorized dealer for any
air bag system service. If your seat, in-
cluding your trim cover and cushion,
WARNING!
needs to be serviced in any way (includ-
ing removal or loosening/tightening of
seat attachment bolts), take the vehicle
to your authorized dealer. Only manufac-
turer approved seat accessories may be
used. If it is necessary to modify the air
bag system for persons with disabilities,
contact your authorized dealer.
Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems per-
formed. The EDR is designed to record data
related to vehicle dynamics and safety sys-
tems for a short period of time, typically
30 seconds or less. The EDR in this vehicle is
designed to record such data as:
• How various systems in your vehicle were
operating; • Whether or not the driver and passenger
safety belts were buckled/fastened;
• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur.
NOTE:
EDR data are recorded by your vehicle only if
a non-trivial crash situation occurs; no data
are recorded by the EDR under normal driving
conditions and no personal data (e.g., name,
gender, age, and crash location) are re-
corded. However, other parties, such as law
enforcement, could combine the EDR data
with the type of personally identifying data
routinely acquired during a crash investiga-
tion.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
63