Ram ProMaster 2019 Owner's Manual

WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
STORING THE VEHICLE
If you are storing your vehicle for more than 21 days, we
recommend that you take the following steps to minimize
the drain on your vehicle’s battery:
• Disconnect the negative cable from battery.
• Any time you store your vehicle or keep it out of service
(i.e., vacation) for two weeks or more, run the air
conditioning system at idle for about five minutes in the
fresh air and high blower setting. This will ensure
adequate system lubrication to minimize the possibility
of compressor damage when the system is started again.
BODYWORK
Protection From Atmospheric Agents
Vehicle body care requirements vary according to geo-
graphic locations and usage. Chemicals that make roads
passable in snow and ice and those that are sprayed on
trees and road surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside parking,
which exposes your vehicle to airborne contaminants, road
surfaces on which the vehicle is operated, extreme hot or
cold weather and other extreme conditions will have an
adverse effect on paint, metal trim, and underbody protec-
tion.
The following maintenance recommendations will enable
you to obtain maximum benefit from the corrosion resis-
tance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal of paint
and protective coatings from your vehicle.
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SERVICING AND MAINTENANCE 269

The most common causes are:
•Road salt, dirt and moisture accumulation.
• Stone and gravel impact.
• Insects, tree sap and tar.
• Salt in the air near seacoast localities.
• Atmospheric fallout/industrial pollutants.
Body And Underbody Maintenance
Cleaning Headlights
Your vehicle is equipped with plastic headlights and fog
lights that are lighter and less susceptible to stone breakage
than glass headlights.
Plastic is not as scratch resistant as glass and therefore
different lens cleaning procedures must be followed.
To minimize the possibility of scratching the lenses and
reducing light output, avoid wiping with a dry cloth. To
remove road dirt, wash with a mild soap solution followed
by rinsing.
Do not use abrasive cleaning components, solvents, steel
wool or other aggressive material to clean the lenses.
Preserving The Bodywork
Washing
•Wash your vehicle regularly. Always wash your vehicle
in the shade using Mopar Car Wash, or a mild car wash
soap, and rinse the panels completely with clear water.
• If insects, tar, or other similar deposits have accumulated
on your vehicle, use Mopar Super Kleen Bug and Tar
Remover to remove.
• Use a high quality cleaner wax, such as Mopar Cleaner
Wax to remove road film, stains and to protect your
paint finish. Take care never to scratch the paint.
• Avoid using abrasive compounds and power buffing
that may diminish the gloss or thin out the paint finish.
CAUTION!
• Do not use abrasive or strong cleaning materials such
as steel wool or scouring powder that will scratch
metal and painted surfaces.
• Use of power washers exceeding 1,200 psi (8,274 kPa)
can result in damage or removal of paint and decals.
270 SERVICING AND MAINTENANCE

Special Care
•If you drive on salted or dusty roads or if you drive near
the ocean, hose off the undercarriage at least once a
month.
• It is important that the drain holes in the lower edges of
the doors, rocker panels, and trunk be kept clear and
open.
• If you detect any stone chips or scratches in the paint,
touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.
• If your vehicle is damaged due to a collision or similar
cause that destroys the paint and protective coating,
have your vehicle repaired as soon as possible. The cost
of such repairs is considered the responsibility of the
owner.
• If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
• If a lot of driving is done on gravel roads, consider mud
or stone shields behind each wheel.
• Use Mopar Touch Up Paint on scratches as soon as
possible. An authorized dealer has touch up paint to
match the color of your vehicle.
INTERIORS
Seats And Fabric Parts
Use Mopar Total Clean to clean fabric upholstery and
carpeting.
WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in closed
areas they may cause respiratory harm.
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the following manner:
• Remove as much of the stain as possible by blotting with
a clean, dry towel.
• Blot any remaining stain with a clean, damp towel.
• For tough stains, apply Mopar Total Clean, or a mild
soap solution to a clean, damp cloth and remove stain.
Use a fresh, damp towel to remove soap residue.
• For grease stains, apply Mopar Multi-Purpose Cleaner
to a clean, damp cloth and remove stain. Use a fresh,
damp towel to remove soap residue.
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SERVICING AND MAINTENANCE 271

•Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical solvents
or abrasive cleaners. This will weaken the fabric. Sun
damage can also weaken the fabric.
If the belts need cleaning, use a mild soap solution or
lukewarm water. Do not remove the belts from the vehicle
to wash them. Dry with a soft cloth.
Replace the belts if they appear frayed or worn or if the
buckles do not work properly.
WARNING!
A frayed or torn belt could rip apart in a collision and
leave you with no protection. Inspect the belt system
periodically, checking for cuts, frays, or loose parts.
Damaged parts must be replaced immediately. Do not
disassemble or modify the system. Seat belt assemblies
must be replaced after a collision if they have been
damaged (i.e., bent retractor, torn webbing, etc.).
Plastic And Coated Parts
Use Mopar Total Clean to clean vinyl upholstery.
CAUTION!
• Direct contact of air fresheners, insect repellents,
suntan lotions, or hand sanitizers to the plastic,
painted, or decorated surfaces of the interior may
cause permanent damage. Wipe away immediately.
• Damage caused by these type of products may not be
covered by your New Vehicle Limited Warranty.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft cloth. A mild soap solution may be used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth.
2. Dry with a soft cloth.
272 SERVICING AND MAINTENANCE

Leather Parts
Mopar Total Clean is specifically recommended for leather
upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can
act as an abrasive and damage the leather upholstery and
should be removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and Mopar
Total Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not use
polishes, oils, cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather upholstery.
Application of a leather conditioner is not required to
maintain the original condition.
NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye transfer
more so than darker colors. The leather is designed for easy
cleaning, and FCA recommends Mopar total care leather
cleaner applied on a cloth to clean the leather seats as
needed.
CAUTION!
Do not use Alcohol and Alcohol-based and/or Ketone
based cleaning products to clean leather upholstery, as
damage to the upholstery may result.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis with
Mopar Glass Cleaner, or any commercial household-type
glass cleaner. Never use an abrasive type cleaner. Use
caution when cleaning the inside rear window equipped
with electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp instruments
that may scratch the elements.
When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
Cleaning The Instrument Panel Cupholders
Removal
Pull the flexible liner from the cupholder drawer starting at
one edge to ease removal.
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SERVICING AND MAINTENANCE 273

Cleaning
The liner is top shelf dishwasher safe, or you may follow
the cleaning procedure below.
Soak the liner in a mixture of medium hot tap water and
one teaspoon of mild liquid dish soap. Let soak for
approximately 30 minutes. After 30 minutes, pull the liner
from the water and dip it back into the water about six
times. This will loosen any remaining debris. Rinse the
liner thoroughly under warm running water. Shake the
excess water from the liner and dry the outer surfaces with
a clean soft cloth.
Installation
Place the liner into the cupholder drawer and push the
liner into place so that the retention tabs seat into the
corresponding openings in the drawer.
274 SERVICING AND MAINTENANCE

TECHNICAL SPECIFICATIONS
CONTENTS
IDENTIFICATION DATA ...................276
▫ Vehicle Identification Number .............276
 BRAKE SYSTEM ....................... .276
 WHEEL AND TIRE TORQUE SPECIFICATIONS . .276
▫ Torque Specifications ....................277
 FUEL REQUIREMENTS ...................278
▫ 3.6L Engine .......................... .278
▫ Reformulated Gasoline ..................278
▫ Materials Added To Fuel .................279
▫ Gasoline/Oxygenate Blends ...............279 ▫
Do Not Use E-85 In Non-Flex Fuel Vehicles . . . .280
▫ CNG And LP Fuel System Modifications ......280
▫ MMT In Gasoline ...................... .280
▫ Fuel System Cautions ....................280
▫ Carbon Monoxide Warnings ...............281
 FLUID CAPACITIES ..................... .282
 FLUIDS AND LUBRICANTS ................282
▫ Engine ............................. .282
▫ Chassis ............................ .284
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IDENTIFICATION DATA
Vehicle Identification Number
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
frame and underbody as well as the Automobile Informa-
tion Disclosure Label affixed to a window on your vehicle,
the vehicle registration and title.
NOTE:It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic brake sys-
tems. If either of the two hydraulic systems loses normal
capability, the remaining system will still function. How-
ever, there will be some loss of overall braking effective-
ness. You may notice increased pedal travel during appli-
cation, greater pedal force required to slow or stop, and
potential activation of the “Brake System Warning Light”.
In the event power assist is lost for any reason (i.e.,
repeated brake applications with the engine off), the brakes
will still function. However, the effort required to brake the
vehicle will be much greater than that required with the
power system operating.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to ensure that
the wheel is properly mounted to the vehicle. Any time a
wheel has been removed and reinstalled on the vehicle, the
lug nuts/bolts should be torqued using a properly cali-
brated torque wrench using a high quality six sided (hex)
deep wall socket.
Vehicle Identification Number
276 TECHNICAL SPECIFICATIONS

Torque Specifications
Lug Nut/BoltTorque **Lug Nut/Bolt
Size Lug Nut/Bolt
Socket Size
145 Ft-Lbs (197 N·m) M16 x 1.50 21 mm
**Use only your authorized dealer recommended lug nuts/
bolts and clean or remove any dirt or oil before tightening.
Inspect the wheel mounting surface prior to mounting the
tire and remove any corrosion or loose particles. Tighten the lug nuts/bolts in a star pattern until each
nut/bolt has been tightened twice. Ensure that the socket is
fully engaged on the lug nut/bolt (do not insert it half-
way).
After 25 miles (40 km), check the lug nut/bolt torque to be
sure that all the lug nuts/bolts are properly seated against
the wheel.
Wheel Mounting Surface
Torque Patterns
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TECHNICAL SPECIFICATIONS 277

WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the lug nuts/bolts fully until the vehicle has
been lowered. Failure to follow this warning may
result in personal injury.
FUEL REQUIREMENTS
3.6L Engine
This engine is designed to meet all emis-
sions regulations and provide optimum
fuel economy and performance when
using high quality unleaded “Regular”
gasoline having a posted octane number
of 87 as specified by the (R+M)/2
method. The use of higher octane “Pre-
mium” gasoline is not required, as it will not provide any
benefit over “Regular” gasoline in these engines.
While operating on gasoline with an octane number of 87,
hearing a light knocking sound from the engine is not a cause for concern. However, if the engine is heard making
a heavy knocking sound, see your dealer immediately. Use
of gasoline with an octane number lower than 87 can cause
engine failure and may void or not be covered by the New
Vehicle Limited Warranty.
Poor quality gasoline can cause problems such as hard
starting, stalling, and hesitations. If you experience these
symptoms, try another brand of gasoline before consider-
ing service for the vehicle.
Reformulated Gasoline
Many areas of the country require the use of cleaner
burning gasoline referred to as “Reformulated Gasoline”.
Reformulated gasoline contains oxygenates and are specifi-
cally blended to reduce vehicle emissions and improve air
quality.
The use of reformulated gasoline is recommended. Prop-
erly blended reformulated gasoline will provide improved
performance and durability of engine and fuel system
components.
278 TECHNICAL SPECIFICATIONS