12 v Ram ProMaster 2020 Owner's Guide

GETTING TO KNOW YOUR VEHICLE19
Fold Down Tray — If Equipped
If your vehicle is equipped with a bench seat,
the seat is equipped with a fold-down tray that
can be used as a document support surface. To
use the fold-down tray, grasp the pull tab and
lower the tray. Fold-Down Pull Tab
The fold-down tray is equipped with two cup
holders and a support surface with a paper
holder clip.
Fold-Down Tray
Adjustable Armrests — If Equipped
The seat adjustable armrest can be raised and
adjusted for height. Underneath the front of the armrest is the adjuster wheel which will adjust
the height of the armrest up or down.
Adjuster Wheel Location
Turn the adjuster wheel to the right or left to
adjust the height of the armrest up or down.
Adjuster Wheel
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
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20GETTING TO KNOW YOUR VEHICLE
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
Front Head Restraint Adjustment
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button located on the
base of the head restraint and push downward
on the head restraint.
Adjustment Buttons
NOTE:
Do not reposition the head restraint 180
degrees to the incorrect position in an attempt
to gain additional clearance to the back of the
head.
Front Head Restraint Removal
To remove the head restraint, raise it up as far
as it can go. Then, push the adjustment button
and the release button at the base of each post
while pulling the head restraint up. To reinstall
the head restraint, put the head restraint posts
into the holes. Then, adjust it to the appropriate
height.
NOTE:
Do not reposition the head restraint 180
degrees to the incorrect position in an attempt
to gain additional clearance to the back of the
head.
WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

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GETTING TO KNOW YOUR VEHICLE21
STEERING WHEEL
Telescoping Steering Column
This feature allows you to lengthen or shorten
the steering column. The telescoping control
handle is located below the steering wheel at
the end of the steering column.
Telescoping Control Handle
To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push
it inward as desired. To lock the steering column
in position, push the control handle down until
fully engaged.
MIRRORS
Inside Day/Night Mirror — If Equipped
A two-point pivot system allows for horizontal
and vertical adjustment of the mirror. Adjust the
mirror to center on the view through the rear
window.
Headlight glare can be reduced by moving the
small control under the mirror to the night posi -
tion (toward the rear of the vehicle). The mirror
should be adjusted while set in the day position
(toward the windshield). Adjusting Rearview Mirror
Outside Mirrors
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.
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22GETTING TO KNOW YOUR VEHICLE
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be
moved either forward or rearward to resist
damage. The hinges have three detent posi -
tions:
Full forward position
Full rearward position
Normal position
Power Mirrors — If Equipped
The power mirror controls are located on the
driver-side door trim panel.
Power Mirror Controls To adjust a mirror, turn the control knob toward
the left upper, left lower, right upper or right
lower mirror positions indicated by one of the
four arrows on the switch. Tilt the control wand
in the direction you want the mirror to move.
When you are finished adjusting the mirror, turn
the control to the center position “O” to prevent
accidentally moving a mirror.
NOTE:
If your vehicle is equipped with a power blind
spot mirror, you can adjust them when the
control wand is positioned to the lower arrows.
Power Folding Mirrors — If Equipped
The switch for the power folding mirrors is
located on the driver’s door panel below the
power mirror controls.
Power Folding Mirror Switch Location Push the switch to the right and the mirrors will
fold in, push the switch to the left and the
mirrors will return to the normal driving position.
Power Folding Mirror Switch
The power folding mirrors are designed to be
folded and unfolded using the power folding
switch. If the mirrors are manually folded, the
mirror head may appear loose.
If the mirror head or pivot exhibits a slight
amount of play, the mirror should be power
folded closed, then power folded open (this may
require multiple button pushes).
1 — Power Folding Mirror (Normal Driving Position)

2 — Power Folding Mirror (Fold In Position)

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GETTING TO KNOW YOUR VEHICLE23
NOTE:
The intended use of the power fold mirrors is by
pushing the buttons to fold and unfold the
mirrors. Only manually fold the mirrors when
necessary.
Forward Folding
Mirrors can be folded forward manually or by
accidental impact. In this case it is possible to
restore to position both ways, manually and
electrically (as described above).
Power/Manual Folding Mirror Positions
Heated Mirrors — If Equipped
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped). Refer to “Climate
Controls” in this chapter for further information.
EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing
lights. The multifunction lever is located on the
left side of the steering column. Multifunction Lever
Headlights
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, the clear
-
ance lights and instrument panel lights are also
turned on. To turn off the headlights, turn the
end of the multifunction lever back to the O (off)
position.
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
CAUTION!
Leaving the mirror in a non powered position,
accidental impact or manual fold, may cause
permanent damage to the mirror. Electrically
restore the mirror to its normal position, as
soon as practical.
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24GETTING TO KNOW YOUR VEHICLE
Daytime Running Lights (DRLs) — If
Equipped
NOTE:
When the headlights are turned on, the Daytime
Running Lights will be deactivated.
To activate the Daytime Running Lights (DRLs),
rotate the end of the multifunction lever to the
O (off) position.
NOTE:
The low beams and side/taillights will not be
on with DRLs.
In certain markets, the DRLs may be optional
and can be programmed to be on or off
through the Uconnect system screen. Refer
to “Uconnect Settings” in “Multimedia” for
further information.
The Daytime Running Lights will come on when -
ever the ignition is ON, the headlight switch is
off, and the turn signal is off.
High Beam/Low Beam Select Switch
With the low beams activated, pull the multi -
function lever toward the steering wheel to
switch the headlights to high beam. A high
beam symbol will be illuminated in the cluster to
indicate the high beams are on. Pull the lever a
second time to switch the headlights back to
low beam.
NOTE:
If the vehicle’s ignition is placed in the STOP
(OFF/LOCK) position, both high and low beam
headlights will also be turned off.
Flash-To-Pass
You can signal another vehicle with your head -
lights by partially pulling the multifunction lever
toward the steering wheel. This will cause the
high beam headlights to turn on until the lever
is released.
Parking Lights
These lights can only be turned on with ignition
key in the STOP (OFF/LOCK) position or
removed, by moving the end of the multifunc -
tion lever to O (off) position and then to the
headlight position. The warning light telltale in the instrument
panel comes on. The lights stay on until the next
ignition cycle is performed.
Follow Me Home/Headlight Delay
When this feature is selected, the driver can
choose to have the headlights remain on for a
preset period of time.
Activation
Remove the key or turn the ignition to the STOP
(OFF/LOCK) position, and pull the multifunction
lever toward the steering wheel, within two
minutes. Each time the lever is pulled, the acti
-
vation of the lights will be extended by 30
seconds. The activation of the lights can be
extended to a maximum of 210 seconds.
The warning light on the instrument panel will
light up and the corresponding message will
appear in the instrument cluster display for as
long as the function is activated. The warning
light comes on when the lever is operated and
stays on until the function is automatically deac -
tivated. Each movement of the lever only
increases the amount of time the lights stay on.
Deactivation
Pull the multifunction lever toward the steering
wheel and hold it for more than two seconds.

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GETTING TO KNOW YOUR VEHICLE25
Fog Lights — If Equipped
The fog light switch is located on the center
stack of the instrument panel, just below the
climate controls. Push the switch once to turn
the fog lights on. Push the switch a second time
to turn the fog lights off.
NOTE:
If the vehicle’s ignition is placed in the STOP
(OFF/LOCK) position, the fog lights will also turn
off.
Turn Signals
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster flash to show proper operation of the
front and rear turn signal lights.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb. If an indicator fails to
light when the lever is moved, it would suggest
that the indicator bulb is defective.
Lane Change Assist
Tap the lever up or down once, without moving
beyond the detent, and the turn signal (right or
left) will flash five times then automatically turn
off.
Battery Saver
To protect the life of your vehicle’s battery,
when the ignition is OFF and any door is left ajar
for 15 minutes, the interior lights will automati -
cally turn off.
NOTE:
Battery saver mode is cancelled if the ignition is
placed in the MAR (ACC/ON/RUN).
INTERIOR LIGHTS
Courtesy Lights
These lights are mounted between the sun
visors on the overhead shelf. Each light is
turned on by pushing the corresponding switch. Courtesy Lights
1 — Ambient Light
2 — Right Map Light
3 — On/Right Position
4 — Center Position
5 — Off/Left Position
6 — Left Map Light
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26GETTING TO KNOW YOUR VEHICLE
Dome Lights
The interior lights can be set to three different
positions (off/left position, center position, on/
right position). Using the switch on the bottom
of the overhead console:
Push the switch to the on/right position
from its center position and the lights are
always on.
Push the switc h to the off/left po sitio n
from its c enter positio n and the lights are
always o ff.
Leave the switch in the center position, and
the lights are turned on and off when the
doors are opened or closed.
Map Lights
The switches on the left and right sides of the
overhead console controls the map or reading
function of the lights. Push the switch on the
right position to turn the right light on, push
again to turn the right light off. Push the switch
on the left position to turn the left light on, also
push again to turn the left light off.
Rear Lights
The Rear Cargo Lamp is located at the upper
rear cargo area above the rear doors.
Rear Cargo Lamp
Your vehicle may be equipped with a Side Cargo
Lamp located at the upper rear area of the
passenger side sliding door opening. Side Cargo Lamp
The Cargo Lamps can be set to three different
positions (off/right position, center position,
on/left position).
Push the Cargo Lamp lens to the right from its
center position and the lamp is always off.
Leave the Cargo Lamp lens in the center posi -
tion, and the lamp is turned on and off when
the sliding doors or rear doors are opened or
closed.
Push the Cargo Lamp lens to the left from its
center position and the lamp is always on.
CAUTION!
Before getting out of the vehicle be sure that
the switch is in the center position or that the
lights are off to avoid draining the battery.

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GETTING TO KNOW YOUR VEHICLE27
Dimmer Controls
The dimmer controls are located on the left side
of the instrument panel below the instrument
cluster display.
Dimmer Controls
Pushing the up or down arrow will increase or
decrease the brightness of the instrument
panel lights, as long as the headlights are
turned on.
Ambient Light
The vehicle is equipped with ambient light on
the dome lamp. The ambient light will be on all
the time, with the option of dimming it with the
dimmer controls as long as the headlights are
turned on.
Illuminated Entry
The courtesy lights will turn on when you use the
key fob to unlock the doors or open any door.
They also turn on when unlocking or opening
manually from the driver door cylinder.
The lights will fade to off after approximately 30
seconds, or they will immediately fade to off
once the ignition switch is changed to the MAR
(ACC/ON/RUN) position from the STOP (OFF/
LOCK) position.
NOTE:
The front courtesy overhead console and
door courtesy lights will not turn off if the
dimmer control is in the “Dome ON” position.
The illuminated entry system will not operate
if the dimmer control is in the “Dome OFF”
position.

WIPERS AND WASHERS
Front Wiper Operation
The windshield wiper/washer lever is located on
the right side of the steering column. There are
five different modes of operation for the front
windshield wipers. The windshield wiper lever
can be raised or lowered to access the modes.
NOTE:
The windshield wipers/washers will only
operate with the ignition in the MAR (ACC/ON/
RUN) position.
Windshield Wiper/Washer Lever
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28GETTING TO KNOW YOUR VEHICLE
Intermittent Wiper System
Push the lever downward to the first detent and
rotate the center ring to use one of the four
intermittent wiper settings when weather condi -
tions make a single wiping cycle, with a variable
delay between cycles, desirable.
Low Speed
Push the lever downward to the second detent.
The wipers will operate at low speed.
High Speed
Push the lever downward to the third detent.
The wipers will operate at high speed.
Windshield Washer Operation
To use the washer, pull the windshield wiper/
washer lever toward the steering wheel to acti -
vate. The wipers will activate automatically for
three cycles after the lever is released, and then
resume the intermittent interval previously
selected.
If the lever is pulled while in the off position, the
wipers will operate for three cycles and then
turn off.
Mist Feature
Use the Mist feature when weather conditions
make occasional usage of the wipers neces -
sary. Push the lever upward to the MIST position
and release for a single wiping cycle.
NOTE:
The mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed
on the windshield. The wash function must be
used in order to spray the windshield with
washer fluid.
CLIMATE CONTROLS
The Climate Control System allows you to regu -
late the temperature, air flow, and direction of
air circulating throughout the vehicle. The
controls are located on the touchscreen (if
equipped) and on the instrument panel below
the radio.
Manual Climate Control Overview
The Manual Temperature Controls consist of a
series of three outer rotary dials (blower speed,
temperature and mode) and three inner push
buttons (Recirculation, A/C, Rear Window
Defroster).
Manual Temperature Controls
WARNING!
Sudden loss of visibility through the
windshield could lead to a collision. You might
not see other vehicles or other obstacles. To
avoid sudden icing of the windshield during
freezing weather, warm the windshield with
the defroster before and during windshield
washer use.

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