ESC Ram ProMaster 2020 Owner's Manual

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.

2
INTRODUCTION

INTRODUCTION ......................................................... 7
HOW TO USE THIS MANUAL ................................... 8
Essential Information ........................................... 8
Symbols ................................................................. 8

WARNINGS AND CAUTIONS ................................... 8
VAN CONVERSIONS/CAMPERS .............................. 8
VEHICLE MODIFICATIONS/ALTERATIONS ............. 8

GETTING TO KNOW YOUR VEHICLE

KEYS .......................................................................... 9
Key Fob ................................................................. 9

IGNITION SWITCH ................................................... 11

Mechanical Ignition Switch ................................ 11
Key-In-Ignition Reminder ................................... 12

SENTRY KEY............................................................. 12

Replacement Keys ............................................ 12
General Information ........................................... 12

VEHICLE SECURITY ALARM — IF EQUIPPED ....... 13

To Arm The System ............................................. 13
To Disarm The System ....................................... 13
Rearming Of The System ................................... 14
Security System Manual Override ..................... 14

DOORS ..................................................................... 14

Power Door Locks .............................................. 14
Auto Unlock Doors .............................................. 15
Automatic Door Locks ........................................ 15
SEATS .......................................................................15

Manual Adjustments .......................................... 15
Heated Seats — If Equipped .............................. 18
Fold Down Tray — If Equipped ........................... 19
Adjustable Armrests — If Equipped ................... 19

HEAD RESTRAINTS ................................................20

Front Head Restraint Adjustment ..................... 20
Front Head Restraint Removal .......................... 20

STEERING WHEEL ...................................................21

Telescoping Steering Column ............................ 21

MIRRORS .................................................................21

Inside Day/Night Mirror — If Equipped ............ 21
Outside Mirrors .................................................. 21
Power Mirrors — If Equipped ............................. 22
Power Folding Mirrors — If Equipped ................ 22
Heated Mirrors — If Equipped............................ 23

EXTERIOR LIGHTS ...................................................23

Multifunction Lever ........................................... 23
Headlights .......................................................... 23
Daytime Running Lights (DRLs) —
If Equipped ......................................................... 24 High Beam/Low Beam Select Switch .............. 24
Flash-To-Pass ..................................................... 24
Parking Lights .................................................... 24
Follow Me Home/Headlight Delay .................... 24
Fog Lights — If Equipped ................................... 25
Turn Signals ........................................................ 25
Lane Change Assist............................................ 25
Battery Saver ...................................................... 25
INTERIOR LIGHTS ................................................... 25

Courtesy Lights....................................................25
Illuminated Entry .................................................27

WIPERS AND WASHERS ........................................ 27

Front Wiper Operation .......................................27

CLIMATE CONTROLS .............................................. 28

Manual Climate Control Overview......................28
Climate Control Functions ..................................33
Operating Tips .....................................................33

WINDOWS ............................................................... 35

Power Windows ..................................................35
Window Bar Grates — If Equipped .....................36
Wind Buffeting ....................................................36

HOOD ........................................................................ 36

Opening ...............................................................36
Closing .................................................................37

CARGO AREA FEATURES ....................................... 37
INTERNAL EQUIPMENT .......................................... 37

Storage ................................................................37
Cupholders ..........................................................38
Power Outlets ......................................................39
Auxiliary Switches — If Equipped ........................40

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3
GETTING TO KNOW YOUR INSTRUMENT
PANEL

INSTRUMENT CLUSTER .......................................... 41
Instrument Cluster Descriptions........................ 42

INSTRUMENT CLUSTER DISPLAY ......................... 43

Location And Controls ........................................ 43
Change Engine Oil .............................................. 44
Display Setup Menu ........................................... 44
Values Displayed ................................................ 45
Personal Settings (Customer-Programmable
Features) ............................................................. 46

TRIP COMPUTER ..................................................... 46

Trip Button .......................................................... 46
Trip Functions ..................................................... 46

WARNING LIGHTS AND MESSAGES ..................... 47

Red Warning Lights ............................................ 47
Yellow Warning Lights ........................................ 50
Yellow Indicator Lights ....................................... 52
Green Indicator Lights ........................................ 53
Blue Indicator Lights .......................................... 53

ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 54

Onboard Diagnostic System (OBD II)
Cybersecurity ...................................................... 54

EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ............................................................. 55

SAFETY

SAFETY FEATURES ..................................................56

Four-Wheel Anti-Lock Brake System (ABS) ....... 56
Electronic Brake Control (EBC) System ........... 57

AUXILIARY DRIVING SYSTEMS ..............................61

Tire Pressure Monitoring System (TPMS) ......... 61

OCCUPANT RESTRAINT SYSTEMS .......................64

Occupant Restraint Systems Features ............ 64
Important Safety Precautions............................ 65
Seat Belt Systems ............................................. 66
Supplemental Restraint Systems (SRS) ........... 73
Child Restraints .................................................. 83
Transporting Pets .............................................. 89

SAFETY TIPS ............................................................89

Transporting Passengers ................................... 89
Exhaust Gas ........................................................ 89
Safety Checks You Should Make Inside
The Vehicle ........................................................ 90 Periodic Safety Checks You Should Make
Outside The Vehicle ........................................... 91

STARTING AND OPERATING

STARTING THE ENGINE ..........................................92

Automatic Transmission .................................... 92
Normal Starting .................................................. 92
Cold Weather Operation
(Below –22°F Or −30°C) ................................. 92 If Engine Fails To Start ....................................... 92
After Starting ...................................................... 93
ENGINE BLOCK HEATER — IF EQUIPPED ............ 93
ENGINE BREAK-IN RECOMMENDATIONS ........... 93
PARKING BRAKE ................................................... 94
AUTOMATIC TRANSMISSION ................................ 95

Key Ignition Park Interlock .................................96
Brake/Transmission Shift Interlock System ....96
Six-Speed Automatic Transmission ...................96

POWER STEERING ............................................... 102

Power Steering Fluid Check ........................... 103

SPEED CONTROL — IF EQUIPPED ......................103

To Activate ........................................................ 103
To Set A Desired Speed ................................... 104
To Vary The Speed Setting .............................. 104
To Accelerate For Passing ............................... 105
To Resume Speed ............................................ 105
To Deactivate ................................................... 105

PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ..........................................................105

ParkSense Rear Park Assist Sensors ............. 106
ParkSense Rear Park Assist Alerts ................. 106
ParkSense Rear Park Assist Failure
Indications ........................................................ 108 Cleaning The ParkSense System .................... 108
ParkSense Rear Park Assist System Usage
Precautions ...................................................... 108

PARKVIEW REAR BACK UP CAMERA ............... 109
REFUELING THE VEHICLE.....................................111

Loose Fuel Filler Cap Message ....................... 111

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7
INTRODUCTION
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle.
Be assured that it represents precision work-
manship, distinctive styling, and high quality.
This Owner’s Manual has been prepared with
the assistance of service and engineering
specialists to acquaint you with the operation
and maintenance of your vehicle. It is supple -
mented by Warranty Information and customer
oriented documents available online. Within
this information, you will find a description of
the services that FCA US LLC offers to its
customers, the vehicle's warranty coverage,
and the details of the terms and conditions for
maintaining its validity. Please take the time to
read all of these publications carefully before driving your vehicle for the first time. Following
the instructions, recommendations, tips, and
important warnings in this manual will help
assure safe and enjoyable operation of your
vehicle. Be sure you are familiar with all vehicle
controls, particularly those used for braking,
steering, transmission, and transfer case
shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving
skills will improve with experience.
This Owner’s Manual describes all versions of
this vehicle. Options and equipment dedicated
to specific markets or versions are not expressly
indicated in the text. Therefore, you should only
consider the information which is related to the
trim level, engine, and version that you have
purchased. Any content introduced throughout
the Owner’s Information, that may or may not be
applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained in
this publication are intended to help you use
your vehicle in the best possible way. FCA US
LLC aims at a constant improvement of the
vehicles produced. For this reason, it reserves
the right to make changes to the model
described for technical and/or commercial
reasons. For further information, contact an
authorized dealer.
When it comes to service, remember that an
authorized dealer knows your vehicle best, has
factory-trained technicians and genuine
MOPAR® parts, and cares about your satisfac
-
tion.
1

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8INTRODUCTION
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine
which section contains the information you
desire.
Since the specification of your vehicle depends
on the items of equipment ordered, certain
descriptions and illustrations may differ from
your vehicle's equipment.
The detailed Index at the back of this Owner's
Manual contains a complete listing of all
subjects.
Symbols
Some vehicle components have colored labels
whose symbols indicate precautions to be
observed when using this component. Refer to
“Warning Lights and Messages” in “Getting To
Know Your Instrument Panel” for further infor -
mation on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS
against operating procedures that could result
in a collision, bodily injury, and/or death. It also
contains CAUTIONS against procedures that
could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may
miss important information. Observe all Warn -
ings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not
apply to body modifications or special equip -
ment installed by van conversion/camper
manufacturers/body builders. US residents
refer to the Warranty Information, Section
2.1.C. Canadian residents refer to the “What Is
Not Covered” section of the Warranty Informa -
tion. Such equipment includes video monitors,
VCRs, heaters, stoves, refrigerators, etc. For
warranty coverage and service on these items,
contact the applicable manufacturer. Operating instructions for the special equip
-
ment installed by the conversion/camper
manufacturer should also be supplied with your
vehicle. If these instructions are missing, please
contact an authorized dealer for assistance in
obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builder’s Guide
refer to www.rambodybuilder.com . This website
contains dimensional and technical specifica -
tions for your vehicle. It is intended for Second
Stage Manufacturer's technical support. For
service issues, contact an authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle
could seriously affect its roadworthiness and
safety and may lead to a collision resulting in
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE13
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interfer -
ence, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Develop -
ment applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux
conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en comprom -
ettre le fonctionnement. La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle
doors and ignition for unauthorized operation.
When the vehicle security alarm is activated,
interior switches for door locks are disabled.
The system provides both audible and visible
signals. For the first three minutes, the horn will
sound, and the turn signal lights will flash. For
an additional 15 minutes, only the turn signal
lights will flash.
To Arm The System
To arm the system, the vehicle security alarm
will set when you use the key fob to lock the
doors. If a door or the hood is not properly shut,
the alarm system will not be armed.
To Disarm The System
Use the key fob to unlock the door and disarm
the system.
The vehicle security alarm will also disarm if a
programmed Sentry Key is inserted into the igni -
tion switch. To exit the alarming mode, push the
key fob unlock button, or insert a programmed
Sentry Key into the ignition switch.
The vehicle security alarm is designed to protect
your vehicle. However, you can create condi -
tions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
2

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GETTING TO KNOW YOUR VEHICLE21
STEERING WHEEL
Telescoping Steering Column
This feature allows you to lengthen or shorten
the steering column. The telescoping control
handle is located below the steering wheel at
the end of the steering column.
Telescoping Control Handle
To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push
it inward as desired. To lock the steering column
in position, push the control handle down until
fully engaged.
MIRRORS
Inside Day/Night Mirror — If Equipped
A two-point pivot system allows for horizontal
and vertical adjustment of the mirror. Adjust the
mirror to center on the view through the rear
window.
Headlight glare can be reduced by moving the
small control under the mirror to the night posi -
tion (toward the rear of the vehicle). The mirror
should be adjusted while set in the day position
(toward the windshield). Adjusting Rearview Mirror
Outside Mirrors
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.
2

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GETTING TO KNOW YOUR VEHICLE23
NOTE:
The intended use of the power fold mirrors is by
pushing the buttons to fold and unfold the
mirrors. Only manually fold the mirrors when
necessary.
Forward Folding
Mirrors can be folded forward manually or by
accidental impact. In this case it is possible to
restore to position both ways, manually and
electrically (as described above).
Power/Manual Folding Mirror Positions
Heated Mirrors — If Equipped
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped). Refer to “Climate
Controls” in this chapter for further information.
EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing
lights. The multifunction lever is located on the
left side of the steering column. Multifunction Lever
Headlights
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, the clear
-
ance lights and instrument panel lights are also
turned on. To turn off the headlights, turn the
end of the multifunction lever back to the O (off)
position.
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
CAUTION!
Leaving the mirror in a non powered position,
accidental impact or manual fold, may cause
permanent damage to the mirror. Electrically
restore the mirror to its normal position, as
soon as practical.
2

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GETTING TO KNOW YOUR VEHICLE29
Manual Climate Control Descriptions
Icon Description
A/C Button
Push the A/C button to engage the Air Conditioning (A/C). The A/C indicator illuminates when A/C is on.
Recirculation Button
Press and release this button to change the system between recirculation mode and outside air mode. The Recirculation
indicator and the A/C indicator illuminate when the Recirculation button is pressed. Recirculation can be used when
outside conditions such as smoke, odors, dust, or high humidity are present. Recirculation can be used in all modes except
for Defrost. Recirculation may be unavailable if conditions exist that could create fogging on the inside of the windshield.
The A/C can be deselected manually without disturbing the mode control selection. Continuous use of the Recirculation
mode may make the inside air stuffy and window fogging may occur. Extended use of this mode is not recommended.
Front Defrost Mode
Turn the mode control knob to the Front Defrost position. Air comes from the windshield and side window demist outlets.
When the defrost button is selected, the blower level may increase. Use Defrost mode with maximum temperature settings
for best windshield and side window defrosting and defogging.
Rear Defrost Button
Push and release the Rear Defrost Control button to turn on the rear window defroster and the heated outside mirrors (if
equipped). The Rear Defrost indicator illuminates when the rear window defroster is ON. The rear window defroster
automatically turns OFF after 15 minutes.
Temperature Control
Temperature Control regulates the temperature of the air forced through the climate system. The temperature increases as
you turn the temperature control knob clockwise. The temperature decreases as you turn the temperature control knob
counterclockwise.
2

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30GETTING TO KNOW YOUR VEHICLE
Blower Control
Blower Control regulates the amount of air forced through the climate system. There are seven blower speeds available.
The blower speed increases as you turn the blower control knob clockwise from the lowest blower setting. The blower
speed decreases as you turn the blower control knob counterclockwise.
NOTE:
Depending on the configuration, your vehicle may be equipped with four blower speeds.
Mode Control
Turn the mode control knob to change the airflow distribution mode. The airflow distribution mode can be adjusted so air
comes from the instrument panel outlets, floor outlets, defrost outlets and demist outlets. The Mode settings are as
follows:
Panel Mode Panel Mode Air comes from the outlets in the instrument panel. Each of these outlets can be individually adjusted to direct the flow of
air. The air vanes of the center outlets and outboard outlets can be moved up and down or side to side to regulate airflow
direction. There is a shut off wheel located below the air vents to shut off or adjust the amount of airflow from these
outlets.
Icon Description

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