instrument panel Ram ProMaster 2020 Owner's Manual

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION ......................................................................................................................... 7
2 GETTING TO KNOW YOUR VEHICLE ................................................................................ 9
3 GETTING TO KNOW YOUR INSTRUMENT PANEL .....................................................41
4 SAFETY ........................................................................................................................................56 5 STARTING AND OPERATING .............................................................................................92
6 IN CASE OF EMERGENCY .................................................................................................. 123 7 SERVICING AND MAINTENANCE ................................................................................... 152
8 TECHNICAL SPECIFICATIONS .......................................................................................... 191
9 MULTIMEDIA ............................................................................................................................ 198
10 CUSTOMER ASSISTANCE ................................................................................................. 246
11 INDEX.......................................................................................................................................... 250
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3
GETTING TO KNOW YOUR INSTRUMENT
PANEL

INSTRUMENT CLUSTER .......................................... 41
Instrument Cluster Descriptions........................ 42

INSTRUMENT CLUSTER DISPLAY ......................... 43

Location And Controls ........................................ 43
Change Engine Oil .............................................. 44
Display Setup Menu ........................................... 44
Values Displayed ................................................ 45
Personal Settings (Customer-Programmable
Features) ............................................................. 46

TRIP COMPUTER ..................................................... 46

Trip Button .......................................................... 46
Trip Functions ..................................................... 46

WARNING LIGHTS AND MESSAGES ..................... 47

Red Warning Lights ............................................ 47
Yellow Warning Lights ........................................ 50
Yellow Indicator Lights ....................................... 52
Green Indicator Lights ........................................ 53
Blue Indicator Lights .......................................... 53

ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 54

Onboard Diagnostic System (OBD II)
Cybersecurity ...................................................... 54

EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ............................................................. 55

SAFETY

SAFETY FEATURES ..................................................56

Four-Wheel Anti-Lock Brake System (ABS) ....... 56
Electronic Brake Control (EBC) System ........... 57

AUXILIARY DRIVING SYSTEMS ..............................61

Tire Pressure Monitoring System (TPMS) ......... 61

OCCUPANT RESTRAINT SYSTEMS .......................64

Occupant Restraint Systems Features ............ 64
Important Safety Precautions............................ 65
Seat Belt Systems ............................................. 66
Supplemental Restraint Systems (SRS) ........... 73
Child Restraints .................................................. 83
Transporting Pets .............................................. 89

SAFETY TIPS ............................................................89

Transporting Passengers ................................... 89
Exhaust Gas ........................................................ 89
Safety Checks You Should Make Inside
The Vehicle ........................................................ 90 Periodic Safety Checks You Should Make
Outside The Vehicle ........................................... 91

STARTING AND OPERATING

STARTING THE ENGINE ..........................................92

Automatic Transmission .................................... 92
Normal Starting .................................................. 92
Cold Weather Operation
(Below –22°F Or −30°C) ................................. 92 If Engine Fails To Start ....................................... 92
After Starting ...................................................... 93
ENGINE BLOCK HEATER — IF EQUIPPED ............ 93
ENGINE BREAK-IN RECOMMENDATIONS ........... 93
PARKING BRAKE ................................................... 94
AUTOMATIC TRANSMISSION ................................ 95

Key Ignition Park Interlock .................................96
Brake/Transmission Shift Interlock System ....96
Six-Speed Automatic Transmission ...................96

POWER STEERING ............................................... 102

Power Steering Fluid Check ........................... 103

SPEED CONTROL — IF EQUIPPED ......................103

To Activate ........................................................ 103
To Set A Desired Speed ................................... 104
To Vary The Speed Setting .............................. 104
To Accelerate For Passing ............................... 105
To Resume Speed ............................................ 105
To Deactivate ................................................... 105

PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ..........................................................105

ParkSense Rear Park Assist Sensors ............. 106
ParkSense Rear Park Assist Alerts ................. 106
ParkSense Rear Park Assist Failure
Indications ........................................................ 108 Cleaning The ParkSense System .................... 108
ParkSense Rear Park Assist System Usage
Precautions ...................................................... 108

PARKVIEW REAR BACK UP CAMERA ............... 109
REFUELING THE VEHICLE.....................................111

Loose Fuel Filler Cap Message ....................... 111

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5

TIRES .....................................................................168
Tire Safety Information ....................................168
Tires — General Information ........................... 176
Tire Types .......................................................... 180
Spare Tires — If Equipped ............................... 181
Wheel And Wheel Trim Care ........................... 183
Tire Chains And Traction Devices ................... 184
Tire Rotation Recommendations..................... 185

DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .....................185

Treadwear .........................................................186
Traction Grades ................................................ 186
Temperature Grades ........................................186

STORING THE VEHICLE ........................................186
BODYWORK ...........................................................187
Protection From Atmospheric Agents.............. 187
Body And Underbody Maintenance ................. 187
Preserving The Bodywork................................. 187

INTERIORS ............................................................188

Seats And Fabric Parts ..................................... 188
Plastic And Coated Parts..................................189
Leather Parts .................................................... 190Glass Surfaces ................................................. 190
Cleaning The Instrument Panel Cupholders ...190

TECHNICAL SPECIFICATIONS

IDENTIFICATION DATA ......................................... 191

Vehicle Identification Number ........................ 191

BRAKE SYSTEM .................................................... 191
WHEEL AND TIRE TORQUE SPECIFICATIONS ... 191
Torque Specifications ...................................... 191

FUEL REQUIREMENTS.......................................... 192

3.6L Engine....................................................... 192
Reformulated Gasoline ................................... 192
Materials Added To Fuel .................................. 193
Gasoline/Oxygenate Blends ............................ 193
Do Not Use E-85 In Non-Flex Fuel Vehicles .... 193
CNG And LP Fuel System Modifications ......... 193
MMT In Gasoline .............................................. 194Fuel System Cautions ...................................... 194
Carbon Monoxide Warnings ............................ 194

FLUID CAPACITIES................................................ 195
FLUIDS AND LUBRICANTS .................................. 195

Engine ............................................................... 195Chassis ............................................................. 197

MULTIMEDIA

CYBERSECURITY .................................................. 198
UCONNECT SETTINGS ......................................... 199
Uconnect 3/3 NAV Settings............................. 199

SAFETY AND GENERAL INFORMATION ............. 208

Safety Guidelines ............................................. 208
UCONNECT 3/3 NAV WITH 5-INCH DISPLAY ....209

Introduction To The Uconnect 3/3 NAV
With 5-Inch Display System ............................. 209 Radio Mode ...................................................... 211
Media Mode ..................................................... 214
Phone Mode ..................................................... 216
Navigation Mode — If Equipped ...................... 221

STEERING WHEEL AUDIO CONTROLS ............... 238

Radio Operation ............................................... 238
Player Operation............................................... 238

IPOD®/USB/MP3 CONTROL —
IF EQUIPPED ......................................................... 238

USB Charging Port............................................ 239

RAM TELEMATICS - IF EQUIPPED ....................... 239

Ram Telematics General Information............. 239

RADIO OPERATION AND MOBILE PHONES ......240

Regulatory And Safety Information ................. 240

UCONNECT VOICE RECOGNITION ......................241

Introducing Uconnect....................................... 241
Get Started ....................................................... 241
Basic Voice Commands ................................... 242
Radio ................................................................. 242
Media ................................................................ 243
Phone................................................................ 243
Voice Text Reply ............................................... 244
General Information......................................... 245
Additional Information ..................................... 245

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8INTRODUCTION
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine
which section contains the information you
desire.
Since the specification of your vehicle depends
on the items of equipment ordered, certain
descriptions and illustrations may differ from
your vehicle's equipment.
The detailed Index at the back of this Owner's
Manual contains a complete listing of all
subjects.
Symbols
Some vehicle components have colored labels
whose symbols indicate precautions to be
observed when using this component. Refer to
“Warning Lights and Messages” in “Getting To
Know Your Instrument Panel” for further infor -
mation on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS
against operating procedures that could result
in a collision, bodily injury, and/or death. It also
contains CAUTIONS against procedures that
could result in damage to your vehicle. If you do
not read this entire Owner’s Manual, you may
miss important information. Observe all Warn -
ings and Cautions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not
apply to body modifications or special equip -
ment installed by van conversion/camper
manufacturers/body builders. US residents
refer to the Warranty Information, Section
2.1.C. Canadian residents refer to the “What Is
Not Covered” section of the Warranty Informa -
tion. Such equipment includes video monitors,
VCRs, heaters, stoves, refrigerators, etc. For
warranty coverage and service on these items,
contact the applicable manufacturer. Operating instructions for the special equip
-
ment installed by the conversion/camper
manufacturer should also be supplied with your
vehicle. If these instructions are missing, please
contact an authorized dealer for assistance in
obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builder’s Guide
refer to www.rambodybuilder.com . This website
contains dimensional and technical specifica -
tions for your vehicle. It is intended for Second
Stage Manufacturer's technical support. For
service issues, contact an authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle
could seriously affect its roadworthiness and
safety and may lead to a collision resulting in
serious injury or death.

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GETTING TO KNOW YOUR VEHICLE23
NOTE:
The intended use of the power fold mirrors is by
pushing the buttons to fold and unfold the
mirrors. Only manually fold the mirrors when
necessary.
Forward Folding
Mirrors can be folded forward manually or by
accidental impact. In this case it is possible to
restore to position both ways, manually and
electrically (as described above).
Power/Manual Folding Mirror Positions
Heated Mirrors — If Equipped
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped). Refer to “Climate
Controls” in this chapter for further information.
EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing
lights. The multifunction lever is located on the
left side of the steering column. Multifunction Lever
Headlights
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, the clear
-
ance lights and instrument panel lights are also
turned on. To turn off the headlights, turn the
end of the multifunction lever back to the O (off)
position.
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
CAUTION!
Leaving the mirror in a non powered position,
accidental impact or manual fold, may cause
permanent damage to the mirror. Electrically
restore the mirror to its normal position, as
soon as practical.
2

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24GETTING TO KNOW YOUR VEHICLE
Daytime Running Lights (DRLs) — If
Equipped
NOTE:
When the headlights are turned on, the Daytime
Running Lights will be deactivated.
To activate the Daytime Running Lights (DRLs),
rotate the end of the multifunction lever to the
O (off) position.
NOTE:
The low beams and side/taillights will not be
on with DRLs.
In certain markets, the DRLs may be optional
and can be programmed to be on or off
through the Uconnect system screen. Refer
to “Uconnect Settings” in “Multimedia” for
further information.
The Daytime Running Lights will come on when -
ever the ignition is ON, the headlight switch is
off, and the turn signal is off.
High Beam/Low Beam Select Switch
With the low beams activated, pull the multi -
function lever toward the steering wheel to
switch the headlights to high beam. A high
beam symbol will be illuminated in the cluster to
indicate the high beams are on. Pull the lever a
second time to switch the headlights back to
low beam.
NOTE:
If the vehicle’s ignition is placed in the STOP
(OFF/LOCK) position, both high and low beam
headlights will also be turned off.
Flash-To-Pass
You can signal another vehicle with your head -
lights by partially pulling the multifunction lever
toward the steering wheel. This will cause the
high beam headlights to turn on until the lever
is released.
Parking Lights
These lights can only be turned on with ignition
key in the STOP (OFF/LOCK) position or
removed, by moving the end of the multifunc -
tion lever to O (off) position and then to the
headlight position. The warning light telltale in the instrument
panel comes on. The lights stay on until the next
ignition cycle is performed.
Follow Me Home/Headlight Delay
When this feature is selected, the driver can
choose to have the headlights remain on for a
preset period of time.
Activation
Remove the key or turn the ignition to the STOP
(OFF/LOCK) position, and pull the multifunction
lever toward the steering wheel, within two
minutes. Each time the lever is pulled, the acti
-
vation of the lights will be extended by 30
seconds. The activation of the lights can be
extended to a maximum of 210 seconds.
The warning light on the instrument panel will
light up and the corresponding message will
appear in the instrument cluster display for as
long as the function is activated. The warning
light comes on when the lever is operated and
stays on until the function is automatically deac -
tivated. Each movement of the lever only
increases the amount of time the lights stay on.
Deactivation
Pull the multifunction lever toward the steering
wheel and hold it for more than two seconds.

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GETTING TO KNOW YOUR VEHICLE25
Fog Lights — If Equipped
The fog light switch is located on the center
stack of the instrument panel, just below the
climate controls. Push the switch once to turn
the fog lights on. Push the switch a second time
to turn the fog lights off.
NOTE:
If the vehicle’s ignition is placed in the STOP
(OFF/LOCK) position, the fog lights will also turn
off.
Turn Signals
Move the multifunction lever up or down and
the arrows on each side of the instrument
cluster flash to show proper operation of the
front and rear turn signal lights.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb. If an indicator fails to
light when the lever is moved, it would suggest
that the indicator bulb is defective.
Lane Change Assist
Tap the lever up or down once, without moving
beyond the detent, and the turn signal (right or
left) will flash five times then automatically turn
off.
Battery Saver
To protect the life of your vehicle’s battery,
when the ignition is OFF and any door is left ajar
for 15 minutes, the interior lights will automati -
cally turn off.
NOTE:
Battery saver mode is cancelled if the ignition is
placed in the MAR (ACC/ON/RUN).
INTERIOR LIGHTS
Courtesy Lights
These lights are mounted between the sun
visors on the overhead shelf. Each light is
turned on by pushing the corresponding switch. Courtesy Lights
1 — Ambient Light
2 — Right Map Light
3 — On/Right Position
4 — Center Position
5 — Off/Left Position
6 — Left Map Light
2

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GETTING TO KNOW YOUR VEHICLE27
Dimmer Controls
The dimmer controls are located on the left side
of the instrument panel below the instrument
cluster display.
Dimmer Controls
Pushing the up or down arrow will increase or
decrease the brightness of the instrument
panel lights, as long as the headlights are
turned on.
Ambient Light
The vehicle is equipped with ambient light on
the dome lamp. The ambient light will be on all
the time, with the option of dimming it with the
dimmer controls as long as the headlights are
turned on.
Illuminated Entry
The courtesy lights will turn on when you use the
key fob to unlock the doors or open any door.
They also turn on when unlocking or opening
manually from the driver door cylinder.
The lights will fade to off after approximately 30
seconds, or they will immediately fade to off
once the ignition switch is changed to the MAR
(ACC/ON/RUN) position from the STOP (OFF/
LOCK) position.
NOTE:
The front courtesy overhead console and
door courtesy lights will not turn off if the
dimmer control is in the “Dome ON” position.
The illuminated entry system will not operate
if the dimmer control is in the “Dome OFF”
position.

WIPERS AND WASHERS
Front Wiper Operation
The windshield wiper/washer lever is located on
the right side of the steering column. There are
five different modes of operation for the front
windshield wipers. The windshield wiper lever
can be raised or lowered to access the modes.
NOTE:
The windshield wipers/washers will only
operate with the ignition in the MAR (ACC/ON/
RUN) position.
Windshield Wiper/Washer Lever
2

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28GETTING TO KNOW YOUR VEHICLE
Intermittent Wiper System
Push the lever downward to the first detent and
rotate the center ring to use one of the four
intermittent wiper settings when weather condi -
tions make a single wiping cycle, with a variable
delay between cycles, desirable.
Low Speed
Push the lever downward to the second detent.
The wipers will operate at low speed.
High Speed
Push the lever downward to the third detent.
The wipers will operate at high speed.
Windshield Washer Operation
To use the washer, pull the windshield wiper/
washer lever toward the steering wheel to acti -
vate. The wipers will activate automatically for
three cycles after the lever is released, and then
resume the intermittent interval previously
selected.
If the lever is pulled while in the off position, the
wipers will operate for three cycles and then
turn off.
Mist Feature
Use the Mist feature when weather conditions
make occasional usage of the wipers neces -
sary. Push the lever upward to the MIST position
and release for a single wiping cycle.
NOTE:
The mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed
on the windshield. The wash function must be
used in order to spray the windshield with
washer fluid.
CLIMATE CONTROLS
The Climate Control System allows you to regu -
late the temperature, air flow, and direction of
air circulating throughout the vehicle. The
controls are located on the touchscreen (if
equipped) and on the instrument panel below
the radio.
Manual Climate Control Overview
The Manual Temperature Controls consist of a
series of three outer rotary dials (blower speed,
temperature and mode) and three inner push
buttons (Recirculation, A/C, Rear Window
Defroster).
Manual Temperature Controls
WARNING!
Sudden loss of visibility through the
windshield could lead to a collision. You might
not see other vehicles or other obstacles. To
avoid sudden icing of the windshield during
freezing weather, warm the windshield with
the defroster before and during windshield
washer use.

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30GETTING TO KNOW YOUR VEHICLE
Blower Control
Blower Control regulates the amount of air forced through the climate system. There are seven blower speeds available.
The blower speed increases as you turn the blower control knob clockwise from the lowest blower setting. The blower
speed decreases as you turn the blower control knob counterclockwise.
NOTE:
Depending on the configuration, your vehicle may be equipped with four blower speeds.
Mode Control
Turn the mode control knob to change the airflow distribution mode. The airflow distribution mode can be adjusted so air
comes from the instrument panel outlets, floor outlets, defrost outlets and demist outlets. The Mode settings are as
follows:
Panel Mode Panel Mode Air comes from the outlets in the instrument panel. Each of these outlets can be individually adjusted to direct the flow of
air. The air vanes of the center outlets and outboard outlets can be moved up and down or side to side to regulate airflow
direction. There is a shut off wheel located below the air vents to shut off or adjust the amount of airflow from these
outlets.
Icon Description

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