window Ram ProMaster 2020 Owner's Manual

2
INTRODUCTION

INTRODUCTION ......................................................... 7
HOW TO USE THIS MANUAL ................................... 8
Essential Information ........................................... 8
Symbols ................................................................. 8

WARNINGS AND CAUTIONS ................................... 8
VAN CONVERSIONS/CAMPERS .............................. 8
VEHICLE MODIFICATIONS/ALTERATIONS ............. 8

GETTING TO KNOW YOUR VEHICLE

KEYS .......................................................................... 9
Key Fob ................................................................. 9

IGNITION SWITCH ................................................... 11

Mechanical Ignition Switch ................................ 11
Key-In-Ignition Reminder ................................... 12

SENTRY KEY............................................................. 12

Replacement Keys ............................................ 12
General Information ........................................... 12

VEHICLE SECURITY ALARM — IF EQUIPPED ....... 13

To Arm The System ............................................. 13
To Disarm The System ....................................... 13
Rearming Of The System ................................... 14
Security System Manual Override ..................... 14

DOORS ..................................................................... 14

Power Door Locks .............................................. 14
Auto Unlock Doors .............................................. 15
Automatic Door Locks ........................................ 15
SEATS .......................................................................15

Manual Adjustments .......................................... 15
Heated Seats — If Equipped .............................. 18
Fold Down Tray — If Equipped ........................... 19
Adjustable Armrests — If Equipped ................... 19

HEAD RESTRAINTS ................................................20

Front Head Restraint Adjustment ..................... 20
Front Head Restraint Removal .......................... 20

STEERING WHEEL ...................................................21

Telescoping Steering Column ............................ 21

MIRRORS .................................................................21

Inside Day/Night Mirror — If Equipped ............ 21
Outside Mirrors .................................................. 21
Power Mirrors — If Equipped ............................. 22
Power Folding Mirrors — If Equipped ................ 22
Heated Mirrors — If Equipped............................ 23

EXTERIOR LIGHTS ...................................................23

Multifunction Lever ........................................... 23
Headlights .......................................................... 23
Daytime Running Lights (DRLs) —
If Equipped ......................................................... 24 High Beam/Low Beam Select Switch .............. 24
Flash-To-Pass ..................................................... 24
Parking Lights .................................................... 24
Follow Me Home/Headlight Delay .................... 24
Fog Lights — If Equipped ................................... 25
Turn Signals ........................................................ 25
Lane Change Assist............................................ 25
Battery Saver ...................................................... 25
INTERIOR LIGHTS ................................................... 25

Courtesy Lights....................................................25
Illuminated Entry .................................................27

WIPERS AND WASHERS ........................................ 27

Front Wiper Operation .......................................27

CLIMATE CONTROLS .............................................. 28

Manual Climate Control Overview......................28
Climate Control Functions ..................................33
Operating Tips .....................................................33

WINDOWS ............................................................... 35

Power Windows ..................................................35
Window Bar Grates — If Equipped .....................36
Wind Buffeting ....................................................36

HOOD ........................................................................ 36

Opening ...............................................................36
Closing .................................................................37

CARGO AREA FEATURES ....................................... 37
INTERNAL EQUIPMENT .......................................... 37

Storage ................................................................37
Cupholders ..........................................................38
Power Outlets ......................................................39
Auxiliary Switches — If Equipped ........................40

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GETTING TO KNOW YOUR VEHICLE11
(Continued)
La operación de este equipo está sujeta a las
siguientes dos condiciones:
1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y
2. este equipo o dispositivo debe aceptar cual -
quier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment.
IGNITION SWITCH
Mechanical Ignition Switch
1. Place the gear selector in PARK (if equipped with an automatic transmission).
2. Rotate the key to the STOP (OFF/LOCK) position.
3. Remove the key from the mechanical igni -
tion switch. Mechanical Ignition Switch Positions
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
WARNING!
Before exiting a vehicle, always shift the
automatic transmission into PARK, apply
the parking brake, turn the vehicle OFF,
remove the key fobs from vehicle, and lock
all doors and lock your vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Leaving
children in a vehicle unattended is
dangerous for a number of reasons. A child
or others could be seriously or fatally
injured. Children should be warned not to
touch the parking brake, brake pedal or the
gear selector.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
WARNING!
(Continued)

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14GETTING TO KNOW YOUR VEHICLE
(Continued)
Rearming Of The System
If the system has not been disabled, the vehicle
security alarm will rearm itself after the 15 addi -
tional minutes of turn lamps flashing. If the
condition which initiated the alarm is still
present, the system will ignore that condition
and monitor the remaining doors and ignition.
Security System Manual Override
The vehicle security alarm will not arm/disarm if
you lock/unlock the doors using the manual
door lock plunger.
DOORS
Power Door Locks
The central lock/unlock button has an LED that
indicates whether the doors are locked or
unlocked.
LED ON: Doors locked. Push the right side of
the central lock/unlock button once again to
centrally unlock all doors. The LED will switch
off.
LED OFF: Doors unlocked. Push the left side
of the central lock/unlock button again to
centrally lock all doors. The doors will be
locked only if all the doors are properly
closed. Once the doors have been locked with the key
fob, it will no longer be possible to unlock them
by pushing the central lock/unlock button.
To unlock the front doors, pull the inside door
handle to the detent.
The load compartment power door lock switch
is located on the driver door trim panel. Use this
switch to lock or unlock the load compartment
doors.
Load Compartment Power Door Lock Switch
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
For personal security and safety in the
event of a collision, lock the vehicle doors
as you drive as well as when you park and
leave the vehicle.
Before exiting a vehicle, always shift the
automatic transmission into PARK or the
manual transmission into FIRST gear or
REVERSE, apply the parking brake, turn the
vehicle OFF, remove the key fobs from
vehicle, and lock all doors. and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
WARNING!
(Continued)
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GETTING TO KNOW YOUR VEHICLE21
STEERING WHEEL
Telescoping Steering Column
This feature allows you to lengthen or shorten
the steering column. The telescoping control
handle is located below the steering wheel at
the end of the steering column.
Telescoping Control Handle
To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push
it inward as desired. To lock the steering column
in position, push the control handle down until
fully engaged.
MIRRORS
Inside Day/Night Mirror — If Equipped
A two-point pivot system allows for horizontal
and vertical adjustment of the mirror. Adjust the
mirror to center on the view through the rear
window.
Headlight glare can be reduced by moving the
small control under the mirror to the night posi -
tion (toward the rear of the vehicle). The mirror
should be adjusted while set in the day position
(toward the windshield). Adjusting Rearview Mirror
Outside Mirrors
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.
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GETTING TO KNOW YOUR VEHICLE23
NOTE:
The intended use of the power fold mirrors is by
pushing the buttons to fold and unfold the
mirrors. Only manually fold the mirrors when
necessary.
Forward Folding
Mirrors can be folded forward manually or by
accidental impact. In this case it is possible to
restore to position both ways, manually and
electrically (as described above).
Power/Manual Folding Mirror Positions
Heated Mirrors — If Equipped
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped). Refer to “Climate
Controls” in this chapter for further information.
EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing
lights. The multifunction lever is located on the
left side of the steering column. Multifunction Lever
Headlights
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, the clear
-
ance lights and instrument panel lights are also
turned on. To turn off the headlights, turn the
end of the multifunction lever back to the O (off)
position.
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
CAUTION!
Leaving the mirror in a non powered position,
accidental impact or manual fold, may cause
permanent damage to the mirror. Electrically
restore the mirror to its normal position, as
soon as practical.
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28GETTING TO KNOW YOUR VEHICLE
Intermittent Wiper System
Push the lever downward to the first detent and
rotate the center ring to use one of the four
intermittent wiper settings when weather condi -
tions make a single wiping cycle, with a variable
delay between cycles, desirable.
Low Speed
Push the lever downward to the second detent.
The wipers will operate at low speed.
High Speed
Push the lever downward to the third detent.
The wipers will operate at high speed.
Windshield Washer Operation
To use the washer, pull the windshield wiper/
washer lever toward the steering wheel to acti -
vate. The wipers will activate automatically for
three cycles after the lever is released, and then
resume the intermittent interval previously
selected.
If the lever is pulled while in the off position, the
wipers will operate for three cycles and then
turn off.
Mist Feature
Use the Mist feature when weather conditions
make occasional usage of the wipers neces -
sary. Push the lever upward to the MIST position
and release for a single wiping cycle.
NOTE:
The mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed
on the windshield. The wash function must be
used in order to spray the windshield with
washer fluid.
CLIMATE CONTROLS
The Climate Control System allows you to regu -
late the temperature, air flow, and direction of
air circulating throughout the vehicle. The
controls are located on the touchscreen (if
equipped) and on the instrument panel below
the radio.
Manual Climate Control Overview
The Manual Temperature Controls consist of a
series of three outer rotary dials (blower speed,
temperature and mode) and three inner push
buttons (Recirculation, A/C, Rear Window
Defroster).
Manual Temperature Controls
WARNING!
Sudden loss of visibility through the
windshield could lead to a collision. You might
not see other vehicles or other obstacles. To
avoid sudden icing of the windshield during
freezing weather, warm the windshield with
the defroster before and during windshield
washer use.

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GETTING TO KNOW YOUR VEHICLE29
Manual Climate Control Descriptions
Icon Description
A/C Button
Push the A/C button to engage the Air Conditioning (A/C). The A/C indicator illuminates when A/C is on.
Recirculation Button
Press and release this button to change the system between recirculation mode and outside air mode. The Recirculation
indicator and the A/C indicator illuminate when the Recirculation button is pressed. Recirculation can be used when
outside conditions such as smoke, odors, dust, or high humidity are present. Recirculation can be used in all modes except
for Defrost. Recirculation may be unavailable if conditions exist that could create fogging on the inside of the windshield.
The A/C can be deselected manually without disturbing the mode control selection. Continuous use of the Recirculation
mode may make the inside air stuffy and window fogging may occur. Extended use of this mode is not recommended.
Front Defrost Mode
Turn the mode control knob to the Front Defrost position. Air comes from the windshield and side window demist outlets.
When the defrost button is selected, the blower level may increase. Use Defrost mode with maximum temperature settings
for best windshield and side window defrosting and defogging.
Rear Defrost Button
Push and release the Rear Defrost Control button to turn on the rear window defroster and the heated outside mirrors (if
equipped). The Rear Defrost indicator illuminates when the rear window defroster is ON. The rear window defroster
automatically turns OFF after 15 minutes.
Temperature Control
Temperature Control regulates the temperature of the air forced through the climate system. The temperature increases as
you turn the temperature control knob clockwise. The temperature decreases as you turn the temperature control knob
counterclockwise.
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GETTING TO KNOW YOUR VEHICLE31
Bi-Level Mode Bi-Level Mode
Air comes from the instrument panel outlets and floor outlets. A slight amount of air is directed through the defrost and
side window demister outlets.
NOTE:
Bi-Level mode is designed under comfort conditions to provide cooler air out of the panel outlets and warmer air from the
floor outlets.
Floor Mode Floor Mode Air comes from the floor outlets. A slight amount of air is directed through the defrost and side window demister outlets.
Mix Mode Mix Mode Air is directed through the floor, defrost, and side window demister outlets. This setting works best in cold or snowy
conditions that require extra heat to the windshield. This setting is good for maintaining comfort while reducing moisture on
the windshield.
Icon Description
2

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GETTING TO KNOW YOUR VEHICLE33
Climate Control Functions
A/C (Air Conditioning)
The Air Conditioning (A/C) button allows the
operator to manually activate or deactivate the
air conditioning system. When the air condi -
tioning system is turned on, cool dehumidified
air will flow through the outlets into the cabin.
For improved fuel economy, press the A/C
button to turn off the air conditioning and manu -
ally adjust the blower and airflow mode settings.
Also, make sure to select only Panel, Bi-Level or
Floor modes.
NOTE:
For Manual Climate Controls, if the system is
in Mix, Floor or Defrost Mode, the A/C can be
turned off, but the A/C system shall remain
active to prevent fogging of the windows.
If fog or mist appears on the windshield or
side glass, select Defrost mode, and increase
blower speed if needed.
If your air conditioning performance seems
lower than expected, check the front of the
A/C condenser (located in front of the radi -
ator), for an accumulation of dirt or insects.
Clean with a gentle water spray from the front
of the radiator and through the condenser.
Recirculation
In cold weather, use of Recirculation mode may
lead to excessive window fogging. The Recircu -
lation feature may be unavailable if conditions
exist that could create fogging on the inside of
the windshield. On systems with Manual
Climate Controls, the Recirculation mode is not
allowed in Defrost mode to improve window
clearing operation. Recirculation is disabled
automatically if this mode is selected.
Attempting to use Recirculation while in this
mode causes the LED in the control button to
blink and then turns off.
Operating Tips
NOTE:
Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to provide
proper corrosion protection and to protect
against engine overheating. A solution of 50%
OAT (Organic Additive Technology) coolant that
meets the requirements of FCA Material Stan -dard MS.90032 and 50% water is recom
-
mended. Refer to “Fluids And Lubricants” in
“Technical Specifications” for proper coolant
selection.
Winter Operation
Use of the air Recirculation mode during Winter
months is not recommended because it may
cause window fogging.
Vacation Storage
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting. This will ensure adequate system lubri -
cation to minimize the possibility of compressor
damage when the system is started again.
Window Fogging
Interior fogging on the windshield can be quickly
removed by turning the mode selector to
Defrost. The Defrost/Floor mode can be used to
maintain a clear windshield and provide suffi -
cient heating. If side window fogging becomes a
problem increase blower speed. Vehicle
windows tend to fog on the inside in mild but
rainy or humid weather.
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34GETTING TO KNOW YOUR VEHICLE
NOTE:
Recirculate without A/C should not be used for
long periods, as fogging may occur.Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstructions
such as leaves. Leaves collected in the air
intake may reduce airflow, and if they enter the
plenum, they could plug the water drains. In
winter months, make sure the air intake is clear
of ice, slush, and snow.
A/C Air Filter
The climate control system filters outside air
containing dust, pollen and some odors. Strong
odors cannot be totally filtered out. Refer to
“Dealer Service” in “Servicing and Mainte -
nance” for filter replacement instructions.
Operating Tips Chart
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
Use care when washing the inside of the
rear window. Do not use abrasive window
cleaners on the interior surface of the
window. Use a soft cloth and a mild
washing solution, wiping parallel to the
heating elements. Labels can be peeled off
after soaking with warm water.
Do not use scrapers, sharp instruments, or
abrasive window cleaners on the interior
surface of the window.
Keep all objects a safe distance from the
window.WEATHER CONTROL
SETTINGS
Hot Weather And
Vehicle Interior Is Very
Hot Set the mode control
to , on, and
blower on high. Roll
down the windows for
a minute to flush out
the hot air. Adjust the
controls as needed to
achieve comfort.
Warm Weather
Turn on and set
the mode control to
the position.
Cool Sunny Operate in
position.
Cool & Humid
Conditions Set the mode control
to and turn on
to keep windows
clear.
Cold Weather Set the mode control to the position. If
windshield fogging
starts to occur, move
the control to the
position.
WEATHERCONTROL
SETTINGS

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