window Ram ProMaster 2020 User Guide

GETTING TO KNOW YOUR VEHICLE35
WINDOWS
Power Windows
The control on the left front door panel has
up-down switches that give you fingertip control
of all power windows. There is a single opening
and closing switch on the front passenger door
for passenger window control.
Power Window Switches
NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to three
minutes after the ignition is placed in the STOP
(OFF/LOCK) position. This feature is cancelled
when either front door is opened.
Auto-Down Feature — If Equipped
The window switches may be equipped with an
Auto-Down feature. Push the window switch for
half a second, release, and the window will go
down automatically.
To stop the window from going all the way down
during the auto-down operation, pull up or push
down on the switch briefly.
To open the window part way, lift the window
switch to the detent for less than half a second
and release it to stop the window. NOTE:
The power window switches remain active for
up to three minutes after the ignition switch has
been placed in the STOP (OFF/LOCK) position.
Opening either of the vehicle’s front doors will
cancel this feature.
Auto-Up Feature — If Equipped
The driver window may be equipped with an
Auto-Up feature. This feature is only available
when the ignition is in the MAR (ACC/ON/RUN)
position. Lift the window switch to the detent for
half a second, release, and the window will go
up automatically.
To stop the window from going all the way up
during the auto-up operation, pull up/push
down on the switch briefly.
To close the window part way, lift the window
switch to the detent for less than half a second
and release it when you want the window to
stop.
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
WARNING!
There is no auto-reverse protection. Be sure
to clear all objects from the window before
closing.
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36GETTING TO KNOW YOUR VEHICLE
Window Bar Grates — If Equipped
This vehicle may be equipped with metal grates
over the side door windows. This feature is a
part of the vehicle’s safety system, and is
designed to protect you and your passengers in
the event of an accident.
Window Bar Grates
Wind Buffeting
Wind buffeting can be described as the percep -
tion of pressure on the ears or a helicopter-type
sound in the ears. Your vehicle may exhibit wind
buffeting with the windows down, or the sunroof
(if equipped) in certain open or partially open
positions. This is a normal occurrence and can
be minimized. If the buffeting occurs with the
rear windows open, open the front and rear
windows together to minimize the buffeting. If
the buffeting occurs with the sunroof open,
adjust the sunroof opening to minimize the
buffeting or open any window.
HOOD
Opening
To open the hood, two latches must be
released.
1. Open the driver’s door to gain access to the hood release lever. Pull the hood release
lever located on the side of the instrument
panel. Hood Release
2. Move to the outside of the vehicle, reach into the opening beneath the center of the
hood and push the safety latch lever to the
right to release it, before raising the hood.
Hood Safety Latch Lever Location
WARNING!
The metal grates over the sliding door
windows are designed to protect you in the
event of an accident. Modification or removal
of the grates could lead to serious injury or
death.

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SAFETY63
The TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsi -
bility to maintain correct tire pressure using
an accurate tire pressure gauge, even if
under-inflation has not reached the level to
trigger illumination of the TPMS Warning
Light.
Seasonal temperature changes will affect
tire pressure, and the TPMS will monitor the
actual tire pressure in the tire.
Base System
This is the TPMS warning indicator
located in the instrument cluster.
The TPMS uses wireless technology
with wheel rim mounted electronic
sensors to monitor tire pressure levels.
Sensors, mounted to each wheel as part of the
valve stem, transmit tire pressure readings to
the Receiver Module.
NOTE:
It is particularly important for you to check the
tire pressure in all of the tires on your vehicle
regularly and to maintain the proper pressure.
The TPMS consists of the following components:

Receiver Module
Four Tire Pressure Monitoring sensors
Tire Pressure Monitoring System Warning
Light
Tire Pressure Monitoring Low Pressure Warnings
The Tire Pressure Monitoring System Warning
Light will illuminate in the instrument cluster, an
audible chime will be activated, and the “Check
tire pressure” message will display when one or
more of the four active road tire pressures are
low. Should this occur, you should stop as soon
as possible, check the inflation pressure of
each tire on your vehicle, and inflate each tire to
the vehicle’s recommended cold placard pres
-
sure value. The system will automatically
update and the Tire Pressure Monitoring Light
will extinguish once the updated tire pressures
have been received. The vehicle may need to be
driven for up to 20 minutes above 15 mph
(24 km/h) to receive this information.
Check TPMS Warnings
The Tire Pressure Monitoring System Warning
Light will flash on and off for 75 seconds and
remain on solid when a system fault is detected,
an audible chime will be activated and the “Tire
Pressure Monitoring Unavailable” message will
display. If the ignition key is cycled, this
sequence will repeat providing the system fault
still exists. The TPMS Warning Light will turn off
when the fault condition no longer exists. A
system fault can occur with any of the following
scenarios:
Jamming due to electronic devices or driving
next to facilities emitting the same radio
frequencies as the TPM sensors
Installing some form of aftermarket window
tinting that affects radio wave signals
Snow or ice around the wheels or wheel
housings
Using tire chains on the vehicle
Using wheels/tires not equipped with TPM
sensors
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SAFETY65
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
Important Safety Precautions
Please pay close attention to the information in
this section. It tells you how to use your restraint
system properly, to keep you and your passen -
gers as safe as possible.
Here are some simple steps you can take to
minimize the risk of harm from a deploying air
bag:
1. Children 12 years old and under should always ride buckled up in the rear seat of a
vehicle with a rear seat.
2. A child who is not big enough to wear the vehicle seat belt properly (Refer to “Child
Restraints” in this section for further infor -
mation) must be secured in the appropriate
child restraint or belt-positioning booster
seat in a rear seating position. 3. If a child from 2 to 12 years old (not in a
rear-facing child restraint) must ride in the
front passenger seat, move the seat as far
back as possible and use the proper child
restraint (Refer to “Child Restraints” in this
section for further information).
4. Never allow children to slide the shoulder belt behind them or under their arm.
5. You should read the instructions provided with your child restraint to make sure that
you are using it properly.
6. All occupants should always wear their lap and shoulder belts properly.
7. The driver and front passenger seats should be moved back as far as practical to allow
the front air bags room to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and deploy -
ment occurs, the side air bags will inflate
forcefully into the space between occupants
and the door and occupants could be
injured. 9. If the air bag system in this vehicle needs to
be modified to accommodate a disabled
person, refer to the “Customer Assistance”
section for customer service contact infor -
mation.WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
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SAFETY77
Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”
Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addition to
the injury reduction potential provided by the
seat belts and body structure.
The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside
edge of the headliner out of the way and covers
the window. The SABICs inflate with enough
force to injure occupants if they are not belted
and seated properly, or if items are positioned
in the area where the SABICs inflate. Children
are at an even greater risk of injury from a
deploying air bag.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain side impact
events.WARNING!
Do not mount equipment, or stack luggage
or other cargo up high enough to block the
deployment of the SABICs. The trim
covering above the side windows where the
SABIC and its deployment path are located
should remain free from any obstructions.
In order for the SABICs to work as intended,
do not install any accessory items in your
vehicle which could alter the roof. Do not
add an aftermarket sunroof to your vehicle.
Do not add roof racks that require perma
-
nent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill
into the roof of the vehicle for any reason.
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78SAFETY
(Continued)
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the
severity and type of collision. The side impact
sensors aid the ORC in determining the appro -
priate response to impact events. The system is
calibrated to deploy the Side Air Bags on the
impact side of the vehicle during impacts that
require Side Air Bag occupant protection. In side
impacts, the Side Air Bags deploy inde -
pendently; a left side impact deploys the left
Side Air Bags only and a right-side impact
deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of
whether or not Side Air Bags should have
deployed. The Side Air Bags will not deploy in all side colli
-
sions, including some collisions at certain
angles, or some side collisions that do not
impact the area of the passenger compartment.
The Side Air Bags may deploy during angled or
offset frontal collisions where the front air bags
deploy.
Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less
time than it takes to blink your eyes.
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can be
seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or
area where the side air bags inflate, even if
they are in an infant or child restraint.
Seat belts (and child restraints where
appropriate) are necessary for your protec -
tion in all collisions. They also help keep
you in position, away from an inflating Side
Air Bag. To get the best protection from the
Side Air Bags, occupants must wear their
seat belts properly and sit upright with their
backs against the seats. Children must be
properly restrained in a child restraint or
booster seat that is appropriate for the size
of the child.
WARNING!
(Continued)
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SAFETY79
NOTE:
Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment. Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC) deter
-
mines whether deployment in a particular roll-
over event is appropriate, based on the severity
and type of collision. Vehicle damage by itself is
not a good indicator of whether or not Side Air
Bags and seat belt pretensioners should have
deployed.
The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle experi -
ences a rollover or near rollover event, and
deployment is appropriate, the rollover sensing
system will deploy the side air bags and seat
belt pretensioners on both sides of the vehicle.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could
lead to more severe injuries in a collision.
The Side Air Bags work with your seat belt
to restrain you properly. In some collisions,
Side Air Bags won’t deploy at all. Always
wear your seat belt even though you have
Side Air Bags.4

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SAFETY89
(Continued)
(Continued)
Transporting Pets
Air Bags deploying in the front seat could harm
your pet. An unrestrained pet will be thrown
about and possibly injured, or injure a
passenger during panic braking or in a collision.
Pets should be restrained in the rear seat (if
equipped) in pet harnesses or pet carriers that
are secured by seat belts.
SAFETY TIPS
Transporting Passengers
NEVER TRANSPORT PASSENGERS IN THE
CARGO AREA.
Exhaust Gas The best protection against carbon monoxide
entry into the vehicle body is a properly main
-
tained engine exhaust system.
Whenever a change is noticed in the sound of
the exhaust system, when exhaust fumes can
be detected inside the vehicle, or when the
underside or rear of the vehicle is damaged,
have a competent mechanic inspect the
complete exhaust system and adjacent body
areas for broken, damaged, deteriorated, or
mispositioned parts. Open seams or loose
connections could permit exhaust fumes to
seep into the passenger compartment. In addi -
tion, inspect the exhaust system each time the
vehicle is raised for lubrication or oil change.
Replace as required.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are
more likely to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you.
To avoid breathing (CO), follow these safety
tips:
Do not run the engine in a closed garage or
in confined areas any longer than needed
to move your vehicle in or out of the area.
If you are required to drive with the trunk/
liftgate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO
NOT use the recirculation mode.
WARNING!
(Continued)

If it is necessary to sit in a parked vehicle
with the engine running, adjust your
heating or cooling controls to force outside
air into the vehicle. Set the blower at high
speed.
WARNING!
(Continued)

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92
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and
fasten your seat belts.
Automatic Transmission
The gear selector must be in the PARK or
NEUTRAL position before you can start the
engine. Press the brake pedal before shifting to
any driving gear.
NOTE:
You must press the brake pedal before shifting
out of PARK.
Normal Starting
NOTE:
Normal starting of either a cold or a warm
engine is obtained without pumping or pressing
the accelerator pedal.
Turn the ignition switch to the AVV (START) posi-
tion and release it when the engine starts. If the
engine fails to start within 10 seconds, turn the
ignition switch to the STOP (OFF/LOCK) posi -
tion, wait 10 to 15 seconds, then repeat the
“Normal Starting” procedure.
Cold Weather Operation (Below –22°F Or
−30°C)
To ensure reliable starting at these tempera -
tures, use of an externally powered electric
engine block heater (available from your autho -
rized dealer) is recommended.
If Engine Fails To Start
If the engine fails to start after you have
followed the “Normal Starting” procedure, it
may be flooded. Push the accelerator pedal all
the way to the floor and hold it there. Crank the
engine for no more than 15 seconds. This
should clear any excess fuel in case the engine
is flooded. Leave the ignition key in the RUN
position, release the accelerator pedal and
repeat the “Normal Starting” procedure.
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the transmission gear
selector.
Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren). A child could operate power
windows, other controls, or move the
vehicle.

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STARTING AND OPERATING95
(Continued)
AUTOMATIC TRANSMISSION
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave a vehicle equipped
with Keyless Enter-N-Go in the ACC or ON/
RUN mode. A child could operate power
windows, other controls, or move the
vehicle.
Be sure the parking brake is fully disen -
gaged before driving; failure to do so can
lead to brake failure and a collision.
Always fully apply the parking brake when
leaving your vehicle or it may roll and cause
damage or injury. Also, be certain to leave
the transmission in PARK. Failure to do so
may cause the vehicle to roll and cause
damage or injury.
CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake
system malfunction is indicated. Have the
brake system serviced by an authorized
dealer immediately.
WARNING!
(Continued)

WARNING!
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, turn the engine
OFF, and remove the ignition key. Once the
key is removed, the transmission is locked
in PARK, securing the vehicle against
unwanted movement.
When leaving the vehicle, always remove
the ignition key from the vehicle and lock
the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the transmission gear
selector.
Do not leave the ignition key in or near the
vehicle (or in a location accessible to chil -
dren). A child could operate power
windows, other controls, or move the
vehicle.
WARNING!
(Continued)

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