warning RAM PROMASTER 2021 Owners Manual

176SAFETY
Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location

SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addition to
the injury reduction potential provided by the
seat belts and body structure.
The SABIC deploys downward, covering the side
windows. An inflating SABIC pushes the outside edge of the headliner out of the way and covers
the window. The SABICs inflate with enough
force to injure occupants if they are not belted
and seated properly, or if items are positioned
in the area where the SABICs inflate. Children
are at an even greater risk of injury from a
deploying air bag.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain side impact
events.
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the
deployment of the Side Air Bags in a particular
impact event is appropriate, based on the
severity and type of collision. The side impact
sensors aid the ORC in determining the
appropriate response to impact events. The
system is calibrated to deploy the Side Air Bags
on the impact side of the vehicle during impacts
that require Side Air Bag occupant protection.
In side impacts, the Side Air Bags deploy
independently; a left side impact deploys the
left Side Air Bags only and a right-side impact
deploys the right Side Air Bags only. Vehicle
damage by itself is not a good indicator of
whether or not Side Air Bags should have
deployed.
The Side Air Bags will not deploy in all side
collisions, including some collisions at certain
angles, or some side collisions that do not
impact the area of the passenger compartment.
The Side Air Bags may deploy during angled or
offset frontal collisions where the front air bags
deploy.
WARNING!
Do not mount equipment, or stack luggage
or other cargo up high enough to block the
deployment of the SABICs. The trim
covering above the side windows where the
SABIC and its deployment path are located
should remain free from any obstructions.
In order for the SABICs to work as intended,
do not install any accessory items in your
vehicle which could alter the roof. Do not
add an aftermarket sunroof to your vehicle.
Do not add roof racks that require perma
-
nent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill
into the roof of the vehicle for any reason.

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SAFETY177
Side Air Bags are a supplement to the seat belt
restraint system. Side Air Bags deploy in less
time than it takes to blink your eyes.
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy-
ment. Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners
should have deployed.
The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle
experiences a rollover or near rollover event,
and deployment is appropriate, the rollover
sensing system will deploy the side air bags and
seat belt pretensioners on both sides of the
vehicle.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can be
seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or
area where the side air bags inflate, even if
they are in an infant or child restraint.
Seat belts (and child restraints where
appropriate) are necessary for your protec
-
tion in all collisions. They also help keep
you in position, away from an inflating Side
Air Bag. To get the best protection from the
Side Air Bags, occupants must wear their
seat belts properly and sit upright with their
backs against the seats. Children must be
properly restrained in a child restraint or
booster seat that is appropriate for the size
of the child.
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could
lead to more severe injuries in a collision.
The Side Air Bags work with your seat belt
to restrain you properly. In some collisions,
Side Air Bags won’t deploy at all. Always
wear your seat belt even though you have
Side Air Bags.
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178SAFETY
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not perma -
nent and normally heal quickly. However, if
you haven’t healed significantly within a few
days, or if you have any blistering, see your
doctor immediately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a
normal by-product of the process that gener -
ates the non-toxic gas used for air bag infla -
tion. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.

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SAFETY179
(Continued)
Fuel Cut Off Switch
Your vehicle is equipped with a Fuel Cut Off
switch. In the event of an accident, if the
communication network remains intact, and
the power remains intact, depending on the
nature of the event, the Fuel Cut Off Switch may
perform the following functions:
Cut off fuel to the engine and turn off the
engine.
Flash hazard lights as long as the battery has
power or until the hazard light button is
pressed. The hazard lights can be deacti -
vated by pressing the hazard light button.
Turn on the interior lights, which remain on
as long as the battery has power.
Unlock the power door locks.
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the Fuel Cut
Off Switch by following the procedure described
below. If you have any doubt, contact an autho
-
rized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath
the instrument panel on the passenger side.

Fuel Cut Off Switch

Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see
leaks from the fuel system, do not reset the
Fuel Cut Off Switch to avoid the risk of fire.
Before resetting the Fuel Cut Off Switch,
carefully check for fuel leaks or damage to
the vehicle electrical devices (e.g.
headlights).
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.6

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180SAFETY
Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to
record such data as:
How various systems in your vehicle were
operating;
Whether or not the driver and passenger
safety belts were buckled/fastened;
How far (if at all) the driver was depressing
the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. NOTE:
EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving
conditions and no personal data (e.g., name,
gender, age, and crash location) are recorded.
However, other parties, such as law enforce
-
ment, could combine the EDR data with the type
of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
It is dangerous to try to repair any part of
the air bag system yourself. Be sure to tell
anyone who works on your vehicle that it
has an air bag system.
Do not attempt to modify any part of your
air bag system. The air bag may inflate acci -
dentally or may not function properly if
modifications are made. Take your vehicle
to an authorized dealer for any air bag
system service. If your seat, including your
trim cover and cushion, needs to be
serviced in any way (including removal or
loosening/tightening of seat attachment
bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat
accessories may be used. If it is necessary
to modify the air bag system for persons
with disabilities, contact an authorized
dealer.
WARNING! (Continued)

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SAFETY181
CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up
at all times, including babies and children. Every
state in the United States, and every Canadian
province, requires that small children ride in
proper restraint systems. This is the law, and
you can be prosecuted for ignoring it.
Children 12 years or younger should ride
properly buckled up in a rear seat, if available.
According to crash statistics, children are safer
when properly restrained in the rear seats
rather than in the front. There are different sizes and types of restraints
for children from newborn size to the child
almost large enough for an adult safety belt.
Always check the child seat Owner’s Manual to
make sure you have the correct seat for your
child. Carefully read and follow all the
instructions and warnings in the child restraint
Owner’s Manual and on all the labels attached
to the child restraint.
Before buying any restraint system, make sure
that it has a label certifying that it meets all
applicable Safety Standards. You should also
make sure that you can install it in the vehicle
where you will use it.NOTE:For additional information, refer to http://
www.nhtsa.gov/parents-and-caregivers or
call: 1–888–327–4236
Canadian residents should refer to Transport
Canada’s website for additional information:
http://www.tc.gc.ca/en/services/road/
child-car-seat-safety.html
WARNING!
In a collision, an unrestrained child can
become a projectile inside the vehicle. The
force required to hold even an infant on your
lap could become so great that you could not
hold the child, no matter how strong you are.
The child and others could be badly injured or
killed. Any child riding in your vehicle should
be in a proper restraint for the child’s size.
6

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SAFETY183
Infant And Child Restraints
Safety experts recommend that children ride
rear-facing in the vehicle until they are two years
old or until they reach either the height or
weight limit of their rear-facing child restraint.
Two types of child restraints can be used
rear-facing: infant carriers and convertible child
seats.
The infant carrier is only used rear-facing in the
vehicle. It is recommended for children from
birth until they reach the weight or height limit of
the infant carrier. Convertible child seats can be
used either rear-facing or forward-facing in the
vehicle. Convertible child seats often have a
higher weight limit in the rear-facing direction
than infant carriers do, so they can be used
rear-facing by children who have outgrown their
infant carrier but are still less than at least two
years old. Children should remain rear-facing
until they reach the highest weight or height
allowed by their convertible child seat.
Older Children And Child Restraints
Children who are two years old or who have
outgrown their rear-facing convertible child seat
can ride forward-facing in the vehicle.
Forward-facing child seats and convertible child
seats used in the forward-facing direction are
for children who are over two years old or who
have outgrown the rear-facing weight or height
limit of their rear-facing convertible child seat.
Children should remain in a forward-facing child
seat with a harness for as long as possible, up
to the highest weight or height allowed by the
child seat.
All children whose weight or height is above the
forward-facing limit for the child seat should use
a belt-positioning booster seat until the
vehicle’s seat belts fit properly. If the child
cannot sit with knees bent over the vehicle’s
seat cushion while the child’s back is against
the seatback, they should use a belt-positioning
booster seat. The child and belt-positioning
booster seat are held in the vehicle by the
seat belt.WARNING!

Never place a rear-facing child restraint in
front of an air bag. A deploying passenger front
air bag can cause death or serious injury to a
child 12 years or younger, including a child in
a rear-facing child restraint.

Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
6

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184SAFETY
Children Too Large For Booster Seats
Children who are large enough to wear the
shoulder belt comfortably, and whose legs are
long enough to bend over the front of the seat
when their back is against the seatback, should
use the seat belt in a rear seat. Use this simple
5-step test to decide whether the child can use
the vehicle’s seat belt alone:

1. Can the child sit all the way back against
the back of the vehicle seat?

2. Do the child’s knees bend comfortably over the front of the vehicle seat – while the child
is still sitting all the way back?
3. Does the shoulder belt cross the child’s shoulder between the neck and arm?
4. Is the lap part of the belt as low as possible, touching the child’s thighs and not the
stomach?
5. Can the child stay seated like this for the whole trip?

If the answer to any of these questions was “no,”
then the child still needs to use a booster seat in
this vehicle. If the child is using the lap/shoulder
belt, check seat belt fit periodically and make sure the seat belt buckle is latched. A child’s squirming
or slouching can move the belt out of position. If
the shoulder belt contacts the face or neck, move
the child closer to the center of the vehicle, or use
a booster seat to position the seat belt on the
child correctly.

Installing Child Restraints In Commercial
Vehicles
This commercial vehicle is not designed for use
as a family vehicle and is not intended for
carrying children in the front passenger seat(s).
Never install rear-facing child restraints in this
vehicle. Although the seat belt can be locked to
secure a child restraint, there are no tether
anchorages to complete the proper installation
of a forward-facing child restraint. If you must
carry a child in a forward-facing child restraint,
WARNING!
Improper installation can lead to failure of
an infant or child restraint. It could come
loose in a collision. The child could be badly
injured or killed. Follow the child restraint
manufacturer’s directions exactly when
installing an infant or child restraint.
After a child restraint is installed in the
vehicle, do not move the vehicle seat
forward or rearward because it can loosen
the child restraint attachments. Remove
the child restraint before adjusting the
vehicle seat position. When the vehicle seat
has been adjusted, reinstall the child
restraint.
When your child restraint is not in use,
secure it in the vehicle with the seat belt or
LATCH anchorages, or remove it from the
vehicle. Do not leave it loose in the vehicle.
In a sudden stop or accident, it could strike
the occupants or seatbacks and cause
serious personal injury.
WARNING!
Never allow a child to put the shoulder belt
under an arm or behind their back. In a crash,
the shoulder belt will not protect a child
properly, which may result in serious injury or
death. A child must always wear both the lap
and shoulder portions of the seat belt
correctly.

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SAFETY185
(Continued)
the passenger seat should be moved to the full
rearward position and the child must be in a
proper restraint system based on its age, size
and weight. Follow the instructions below to
secure the child restraint using the seat belt.
Installing Child Restraints Using The
Vehicle Seat Belt
Child restraint systems are designed to be
secured in vehicle seats by lap belts or the lap
belt portion of a lap/shoulder belt. The seat belts in the passenger seating
positions are equipped with a Switchable
Automatic Locking Retractor (ALR). This seat
belt is designed to keep the lap portion of the
seat belt tight around the child restraint so that
it is not necessary to use a locking clip. The ALR
retractor can be “switched” into a locked mode
by pulling all of the webbing out of the retractor
and then letting the webbing retract back into
the retractor. If it is locked, the ALR will make a
clicking noise while the webbing is pulled back
into the retractor. See the “Automatic Locking
Mode” description in “Switchable Automatic
Locking Retractors (ALR)” Ú
page 171 for
additional information on ALR.
Front Bucket Seat Automatic Locking Retractor (ALR)
Location
Front Bench Seat Automatic Locking Retractor (ALR) Locations

WARNING!
Rear-facing infant restraints must never be
secured in the passenger seat of a vehicle
with a passenger air bag. In a collision, a
passenger air bag may deploy causing severe
injury or death to infants riding in rear-facing
infant restraints.
WARNING!
Improper installation or failure to properly
secure a child restraint can lead to failure
of the restraint. The child could be badly
injured or killed.
Follow the child restraint manufacturer’s
directions exactly when installing an infant
or child restraint.
WARNING! (Continued)
ALR — Switchable Automatic Locking Retractor
ALR — Switchable Automatic Locking Retractor
6

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186SAFETY
Installing A Child Restraint With A
Switchable Automatic Locking Retractor
(ALR)
Child restraint systems are designed to be
secured in vehicle seats by lap belts or the lap
belt portion of a lap/shoulder belt.

1. Place the child seat in the center of the
seating position.

2. Pull enough of the seat belt webbing from the retractor to pass it through the belt path
of the child restraint. Do not twist the belt
webbing in the belt path.
3. Slide the latch plate into the buckle until you hear a “click.” 4. Pull on the webbing to make the lap portion
tight against the child seat.
5. To lock the seat belt, pull down on the shoulder part of the belt until you have
pulled all the seat belt webbing out of the
retractor. Then, allow the webbing to retract
back into the retractor. As the webbing
retracts, you will hear a clicking sound. This
means the seat belt is now in the Automatic
Locking mode.
6. Try to pull the webbing out of the retractor. If it is locked, you should not be able to pull
out any webbing. If the retractor is not

locked, repeat step 5.

7. Finally, pull up on any excess webbing to tighten the lap portion around the child
restraint while you push the child restraint
rearward and downward into the vehicle seat.
8. Test that the child restraint is installed tightly by pulling back and forth on the child seat at
the belt path. It should not move more than
1 inch (25.4 mm) in any direction.

Any seat belt system will loosen with time, so
check the belt occasionally, and pull it tight if
necessary.
SAFETY TIPS
TRANSPORTING PASSENGERS
NEVER TRANSPORT PASSENGERS IN THE
CARGO AREA.
WARNING!
Improper installation or failure to properly
secure a child restraint can lead to failure
of the restraint. The child could be badly
injured or killed.
Follow the child restraint manufacturer’s
directions exactly when installing an infant
or child restraint.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are
more likely to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.

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